Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Phil @ Extreme Clean on December 10, 2012, 12:47:28 pm

Title: Carpet Dirty Quick
Post by: Phil @ Extreme Clean on December 10, 2012, 12:47:28 pm
Just went to a pub i done last January to rebook for this January and they said not having it done this year it seemed to go dirty too quick  ??? we usually get 3-4 years out of carpet cleaning i DF'd The lot prevacced even got my steamer out for some nasty blacktop they were buzzing watching me and buzzing with the end result i'm a bit peed off cause they thought it was down to my cleaning why dirty and not the 1000's of people and drinks and food through the year  ;D
Title: Re: Dirty Quick
Post by: AshWhite on December 10, 2012, 12:52:47 pm
3-4 years for a pub carpet is ridiculous.

House carpets often look in a bad way after 3-4 years, what do they expect in a pub??
Title: Re: Dirty Quick
Post by: Phil @ Extreme Clean on December 10, 2012, 01:25:12 pm
Exactly my thoughts lol never mind
Title: Re: Dirty Quick
Post by: Hilton on December 10, 2012, 01:30:03 pm
Of course they will notice it resoiling, it was filthy before cleaning...

When a carpet is soil saturated any more soil or stains being added is not noticeable, clearly if it's been cleaned the soiling becomes apparent hence the need for maintenance cleans to keep on top of it.

How dumb are some of these people...

Mind, you should be doing a better job on the selling   ;D
Title: Re: Dirty Quick
Post by: Russ Chadd on December 10, 2012, 02:06:28 pm
Sounds like they are just fobbing you off... The problem with most of these type of customers is they simply dont see having their carpets is an essential expense  ???
Title: Re: Dirty Quick
Post by: Deep Cleaning Solutions on December 10, 2012, 03:05:21 pm
I've lost count of the times a customers say's " i'm worried about getting my carpet cleaned because they are never the same afterwards and get dirtier quicker". Then i have to give them all the spiel about how they wash their clothes when they are dirty, and that is all psychological and an old wifes tale. It's a bit odd, it's like they would rather sit there with a manky carpet untill they get a new one, rather than get it cleaned, for fear of it getting dirty again!
Title: Re: Carpet Dirty Quick
Post by: Simon Gerrard on December 10, 2012, 03:30:39 pm
Probably because you didn't get it clean in the first place. That's one of the drawbacks of using a DF system in situations that are way beyond its capabilities.

Simon
Title: Re: Carpet Dirty Quick
Post by: Phil @ Extreme Clean on December 10, 2012, 03:33:53 pm
Carpet was not that bad in the 1st place and the carpet in the function room was like new basicly a freshen up but still they said that even was dirtier lol
Title: Re: Carpet Dirty Quick
Post by: Simon Gerrard on December 10, 2012, 05:13:51 pm
I rest my case ;)
Title: Re: Carpet Dirty Quick
Post by: Doug Holloway on December 10, 2012, 05:16:54 pm
Hi Guys

I tried cleaning a bar carpet with my Tex as there was big shrinkage potential.

Had to revert to the TM because i just knew it was not clean and the water was black.

I think LM works very well on industrial carpets but all that sugar form drink spills doesn't work as well.

Cheers

Doug
Title: Re: Carpet Dirty Quick
Post by: Paul Moss on December 10, 2012, 06:50:10 pm
 Derek is just a smart arse, watch him quote this  ;D You cant pad pub carpets they have to be extracted.

You can pad them if you want a good visual finish only and are not likely to be going back to them, but ongoing  it must be hwe.
Title: Re: Carpet Dirty Quick
Post by: derek west on December 10, 2012, 06:59:22 pm
i second what doug says, whats that paul?


 ;D
Title: Re: Carpet Dirty Quick
Post by: Paul Moss on December 10, 2012, 07:13:50 pm
I meant you cant pad them to remove all the pooe
Title: Re: Carpet Dirty Quick
Post by: Mr Dvae on December 11, 2012, 07:14:07 am
Wrong tool for the job again ???
Title: Re: Carpet Dirty Quick
Post by: Hilton on December 11, 2012, 08:50:44 am
Not necessarily,

A combination of the two works very well indeed,

On severe black top especially (remember this is, in effect a restoration clean) if you fear the carpet can not take too much moisture, we would spray the worst affected areas with your favourite solution of choice preferably hot, leave to dwell for 10 minutes or so, then using an old pad block, with out a pad, score the surafce of the black top until it has broken up or emulsified, then extract out in the usual manner.

We would then either damp or dry pad to speed drying, repeat the process as necessary, the results are generally very good.

(when you use the block without a pad the black top has to be well lubricated)

You do not need a TM when using this method.
Title: Re: Carpet Dirty Quick
Post by: Phil @ Extreme Clean on December 11, 2012, 09:07:50 am
listen not wrong tool for the job the carpets were in good condition apart from a few patches of blacktop not laden with it and the function room was like new carpet there dirty again because of the amount of traffic not because i DF'd it there just using me as an excuse not to rebook  :)
Title: Re: Carpet Dirty Quick
Post by: Simon Gerrard on December 11, 2012, 09:59:48 am
listen not wrong tool for the job the carpets were in good condition apart from a few patches of blacktop not laden with it and the function room was like new carpet there dirty again because of the amount of traffic not because i DF'd it there just using me as an excuse not to rebook  :)
Your problem is that you are trying to make one tool fit every situation, because that is the only tool you've got. If there was blacktop present on any part of that carpet then the whole carpet was dirty and df wouldn't be your first choice in that situation. DF are based up near us and we get lots of customers of their saying the very same thing, 'it looked good at first but got dirty again quickly,' why is that, because the dirt wasn't taken out of it in the first place. ;)
Title: Re: Carpet Dirty Quick
Post by: AshWhite on December 11, 2012, 10:02:57 am
I wouldn't be surprised if it was down to the equipment, but indirectly.

When people see pipes and steam and hear lots of noise, they automatically think 'Wow, that's a clean!'.
When they see a Dry Fusion or similar, they think 'That's what I used to use to clean the supermarket aisles..'
And come to the conclusion that it can't be cleaning very well - then they reinforce their own belief by seeing the carpet get dirty 'quickly'.
Title: Re: Carpet Dirty Quick
Post by: derek west on December 11, 2012, 11:01:26 am
I wouldn't be surprised if it was down to the equipment, but indirectly.

When people see pipes and steam and hear lots of noise, they automatically think 'Wow, that's a clean!'.
When they see a Dry Fusion or similar, they think 'That's what I used to use to clean the supermarket aisles..'
And come to the conclusion that it can't be cleaning very well - then they reinforce their own belief by seeing the carpet get dirty 'quickly'.

you been cleaning a lot of italian restaurants ash?
Title: Re: Carpet Dirty Quick
Post by: Simon Gerrard on December 11, 2012, 11:19:47 am
I wouldn't be surprised if it was down to the equipment, but indirectly.

When people see pipes and steam and hear lots of noise, they automatically think 'Wow, that's a clean!'.
When they see a Dry Fusion or similar, they think 'That's what I used to use to clean the supermarket aisles..'
And come to the conclusion that it can't be cleaning very well - then they reinforce their own belief by seeing the carpet get dirty 'quickly'.

Exactly!!
That is why truck mounts are not only a great piece of kit but they are also a fantastic marketing tool.
Title: Re: Carpet Dirty Quick
Post by: AshWhite on December 11, 2012, 03:29:42 pm
I wouldn't be surprised if it was down to the equipment, but indirectly.

When people see pipes and steam and hear lots of noise, they automatically think 'Wow, that's a clean!'.
When they see a Dry Fusion or similar, they think 'That's what I used to use to clean the supermarket aisles..'
And come to the conclusion that it can't be cleaning very well - then they reinforce their own belief by seeing the carpet get dirty 'quickly'.

you been cleaning a lot of italian restaurants ash?

Eating too much pizza more like.
Title: Re: Carpet Dirty Quick
Post by: Buckland on December 11, 2012, 06:03:34 pm
PM - sorry to have to mention it but you walked into that one with your eyes open mate - its a bit of a red-rag to a bunch of bulls to say 'a custy's carpet got dirty quick' when you used what some would say was a non-standard system in this situation i.e blacktop

funny that johnguerkink the holy trinity man hasn't waded into this thread! (yet)

BTW I saw he was called for starting a similar thread to the one he started here on one of the US sites and got some similarly sceptic responses on there as he got here