Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Paul McHugh on December 06, 2012, 08:17:30 pm

Title: Just what do you guys give out as receipts guarantees
Post by: Paul McHugh on December 06, 2012, 08:17:30 pm
Hey everyone I have asked before with out much response, but can someone tell me if there is a print supplier of carpet cleaning [pre survey forms], completion receipts,
whats covered and whats not  Legal clauses   etc.etc.
Is there a carbonated pad/book that covers it ( copy for customer )I can Buy
Or does every one make there own in which case has any one got a spare copy to scan and send as an attachment covering the above and could possibly edit it when I start next week. My email     itspaulmc@gmail.com
I want to look and present a professional image
So bought the domain for the name of my business but what the hell to do next??
or how do you do the next step
Title: Re: Just what do you guys give out as receipts guarantees
Post by: Jamie Pearson on December 06, 2012, 10:14:08 pm
I think there is something available from NCCA that matches what you are looking for.
Title: Re: Just what do you guys give out as receipts guarantees
Post by: AshWhite on December 06, 2012, 10:48:40 pm
No money back, no guarantee.
Title: Re: Just what do you guys give out as receipts guarantees
Post by: david@zap-clean on December 06, 2012, 10:53:39 pm
I think there is something available from NCCA that matches what you are looking for.

NCCA NCR quote/invoice pads.
Title: Re: Just what do you guys give out as receipts guarantees
Post by: JandS on December 07, 2012, 09:51:37 am
Don't give receipts unless they ask.
Usually only rentals and commercials.
Saying that did 156sq m showroom for
a fitted wardrobe firm and she gave me
a cheque and didn't want a receipt........ ;D

John
Title: Re: Just what do you guys give out as receipts guarantees
Post by: Paul McHugh on December 07, 2012, 05:26:32 pm
Thanks lads hope I can get some from NCCA
I will give that a try
cheers
paul mc
Title: Re: Just what do you guys give out as receipts guarantees
Post by: david@zap-clean on December 07, 2012, 05:32:05 pm
I always use the NCCA ones - I give one to the customer after my survey, but before starting the job,  they include standard T&C's, and a record of the cost.
Title: Re: Just what do you guys give out as receipts guarantees
Post by: Paul McHugh on December 07, 2012, 05:42:34 pm
David
Do I join the NCCA or can just buy these from them
how do I get Hold of them
Title: Re: Just what do you guys give out as receipts guarantees
Post by: david@zap-clean on December 07, 2012, 07:39:00 pm
You need to be a member to get the NCR pads.
Title: Re: Just what do you guys give out as receipts guarantees
Post by: *Hector* on December 07, 2012, 07:55:44 pm
that would make them damned expensive receipt pads eh ??  :P
Title: Re: Just what do you guys give out as receipts guarantees
Post by: Paul McHugh on December 08, 2012, 09:18:51 am
Yeh pretty expensive receipt pads !! £215 plus vat membership after qualifying and a two day in house training
which I would love to do,but spent £200 at Mats Cleansmart Operation in Nottingham so I'm sorry to say it
will have to wait until I bring some money instead of laying out at the moment
Title: Re: Just what do you guys give out as receipts guarantees
Post by: david@zap-clean on December 08, 2012, 09:54:51 am
Yeh pretty expensive receipt pads !!<snip>

You think so?  What do you give your customers regarding T&C's?

I think I've got my ar** covered, have you?
Title: Re: Just what do you guys give out as receipts guarantees
Post by: Carpet Dawg on December 08, 2012, 10:05:55 am
Yeh pretty expensive receipt pads !!<snip>

You think so?  What do you give your customers regarding T&C's?

I think I've got my ar** covered, have you?

 ;D

Your cleaning carpets David, not selling life cover or pensions.
Title: Re: Just what do you guys give out as receipts guarantees
Post by: *Hector* on December 08, 2012, 10:06:50 am
Quote
I think I've got my ar** covered, have you?

after 24 years in this industry...................... just about I think...



I find that there is no need to over-complicate things
Title: Re: Just what do you guys give out as receipts guarantees
Post by: JandS on December 08, 2012, 06:59:01 pm
My thoughts exactly Hector.
Take the cash give 'em a card and off
to next one, if they want a receipt I have
a receipt book.

John
Title: Re: Just what do you guys give out as receipts guarantees
Post by: Paul McHugh on December 09, 2012, 11:04:49 am
So a bit of a mixed bag, what do I know! but the proper paperwork might just avoid complications
particularly for me the inexperienced new guy. but I could do without the cost right now
But hey lads thanks for your input