Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: richywilts on December 04, 2012, 10:02:07 pm
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just wondering what people who run 2 men in 1 van are currently doing a day with shorter hours getting a bit fed up with one of my team just dont seem to be getting much done lately winding me up
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Work 6.00 am finish 5.00 pm, cant see the problem.
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getting out early and doing a full days work as usual. same figures as ive quoted before. just need to get your men on the glass at 8am
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getting out early and doing a full days work as usual. same figures as ive quoted before. just need to get your men on the glass at 8am
8/ 4 when nights close in normally 8:30 till 4:30
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i meant what sort of figures days work!!!
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i meant what sort of figures days work!!!
today we did £350 and finsihed @ 12:30
yesterday £330 and finsished @ 12.30
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i meant what sort of figures days work!!!
today we did £350 and finsihed @ 12:30
yesterday £330 and finsished @ 12.30
you know this will be winding some people up :)
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i meant what sort of figures days work!!!
today we did £350 and finsihed @ 12:30
yesterday £330 and finsished @ 12.30
you know this will be winding some people up :)
Gasp!!!! Bob!!!! I had no idea. I was just helping :)
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no need to talk about figures just change the way you pay them. I had this problem years ago when I paid a decent hourly rate. They go out all day and hardly anything gets done. Back then 2 guys were doing lets say £400 a day.
Then I changed them to a minimum wage basic and the rest they earn as a percentage of the day. Boom, overnight difference. I give them slightly more work than can be done so they dont run out of work. the day starts at 8am through to 4-4.30 and the figure is always good.
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Pay them that encourages them to cut corners, surely?
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We pay them minwage for 8 hrs work and they knock off when theyre finished. that motivates them! used to pay them hourly, and more per hour too, and they would complain and finish at 6 or later still. now they very rarely work past 4, usually finsih between 2:30 and 3:30.
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Sack them then richy and find others. Im sensing your a soft nice guy who doesnt like to offend people or laying the rules down firmly but a big rule in business is you mustn't be too soft as staff will see straight threw you and take the p hence a lot of probs you get.
Be hard and tell them to hit the targets or its out the door coz there are many people who will hit the targets and go beyond.
Sometimes you have to be cruel to be kind.
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Sack them then richy and find others. Im sensing your a soft nice guy who doesnt like to offend people or laying the rules down firmly but a big rule in business is you mustn't be too soft as staff will see straight threw you and take the p hence a lot of probs you get.
Be hard and tell them to hit the targets or its out the door coz there are many people who will hit the targets and go beyond.
Sometimes you have to be cruel to be kind.
True.
and the other thing is, when you are strict and clear with them, they respect you more, and are happier at work. strange but true
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Pay them that encourages them to cut corners, surely?
No because if a customer complains about even just 1 window, my team MUST go back an re clean the entire house for free as the first job of the next day, and it does not count for their figure of that day. They only get paid to do it properly once.
Works a treat
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Pay them that encourages them to cut corners, surely?
No because if a customer complains about even just 1 window, my team MUST go back an re clean the entire house for free as the first job of the next day, and it does not count for their figure of that day. They only get paid to do it properly once.
Works a treat
Im likeing that. At the mo i go and do the houses that complain so the day doesnt get messed up with earnings etc.
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try my method for a month and see what you think, trust me you wont go back
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i meant what sort of figures days work!!!
today we did £350 and finsihed @ 12:30
yesterday £330 and finsished @ 12.30
how many houses was that richard???
last two days have been 220 and 230 fair enough some customers are messing us round sumfin rotten at minute
i think i need a serious price rise in january coz the work we must be doing must be something special compared to others i just dont understand why these are hitting so low
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Richy you always seem to be having problems with staff?
Maybe you should go back to basics and go it alone for a year and at the same time have a think about which direction you want to go in?
Andy
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It's not going to be purely about how hard (or not) your staff work, but the quality and price of the work they do.
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today they had a fairly large fascia clean and conservatory valet to do that i priced at 150 quid thinking 2 lads blitz in 3-3.5 hours and 14 council houses flat around a tenner each and list never got done
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tosh i dont think my standards match my prices i think the prices need to go up and market myself as really high quality cleaning company, too be fair tho the lads were going over work that the one ive recently sacke has cleaned previous two times so they have prob been in first clean conditions ;D ;D ;D
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Pay them that encourages them to cut corners, surely?
No because if a customer complains about even just 1 window, my team MUST go back an re clean the entire house for free as the first job of the next day, and it does not count for their figure of that day. They only get paid to do it properly once.
Works a treat
i do exactly the same I used to go out myself but stopped that
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today they had a fairly large fascia clean and conservatory valet to do that i priced at 150 quid thinking 2 lads blitz in 3-3.5 hours and 14 council houses flat around a tenner each and list never got done
i would have thought a conny clean and a fascia clean is a one man job for a full morning. fascia's can be done in 1 hr on a 4 bed detached and conny roofs are about an hour too. both might take a little longer depending on the job. buts thats one man working alone.
maybe you mean something else by a conny valet? but i'd reckon in our area a fascia clean and a conny roof clean i'd be expecting £150
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today they had a fairly large fascia clean and conservatory valet to do that i priced at 150 quid thinking 2 lads blitz in 3-3.5 hours and 14 council houses flat around a tenner each and list never got done
and with 14 council houses i;d expect one man to do that in a morning easily, even if they're a little spread out. so for the above i would think that at a push one of my guys would complete all that in 1 day, tho as i say, it depends on the size of the fascia, and that is the max i;d ask them to do
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i meant what sort of figures days work!!!
today we did £350 and finsihed @ 12:30
yesterday £330 and finsished @ 12.30
how many houses was that richard???
that was around about 25 - 30 houses Richy
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i meant what sort of figures days work!!!
today we did £350 and finsihed @ 12:30
yesterday £330 and finsished @ 12.30
how many houses was that richard???
last two days have been 220 and 230 fair enough some customers are messing us round sumfin rotten at minute
i think i need a serious price rise in january coz the work we must be doing must be something special compared to others i just dont understand why these are hitting so low
Not being funny but arent you in cheshire £££££££!
I did more than that on my own yesterday
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i meant what sort of figures days work!!!
today we did £350 and finsihed @ 12:30
yesterday £330 and finsished @ 12.30
how many houses was that richard???
last two days have been 220 and 230 fair enough some customers are messing us round sumfin rotten at minute
i think i need a serious price rise in january coz the work we must be doing must be something special compared to others i just dont understand why these are hitting so low
Not being funny but arent you in cheshire £££££££!
I did more than that on my own yesterday
You cant grumble at those figers for a bad day richy at all. Many would love to turn that over every day of the week.
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try my method for a month and see what you think, trust me you wont go back
Thing about this is wont they get upset that they may feel they are working for free? also what about unreasonable customers ie for the sake of a spot reclean whole house or that one window that never quite comes up right , I ask customers to reconsider and double check to we if its quite satisfactory as a perfect cleAn is not always possible
I used to visit any complaints from my subbed work but only from top customers found out it was the odd awkward window like conservatory window facing a fence so I just did that the dirt was mounting up over a couple of cleans the customer would notice.
I didn't make a big issue about it just mentioned my logic was 1-2 complaints a month is nothing and thought ill just visit those to keep him sweet guess I felt Lucy I had some good help anyway its just me now ! Stuck in traffic working late trying to keep it all together I was thinking next year might go down the paye route get a 2nd van cos a SUbby dont stay forever ! As I have learnt !
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today they had a fairly large fascia clean and conservatory valet to do that i priced at 150 quid thinking 2 lads blitz in 3-3.5 hours and 14 council houses flat around a tenner each and list never got done
i would have thought a conny clean and a fascia clean is a one man job for a full morning. fascia's can be done in 1 hr on a 4 bed detached and conny roofs are about an hour too. both might take a little longer depending on the job. buts thats one man working alone.
maybe you mean something else by a conny valet? but i'd reckon in our area a fascia clean and a conny roof clean i'd be expecting £150
it was one of them quite big houses with four sides of gutter fascia and gutters
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Richy, buy a Concept20.
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i meant what sort of figures days work!!!
today we did £350 and finsihed @ 12:30
yesterday £330 and finsished @ 12.30
how many houses was that richard???
last two days have been 220 and 230 fair enough some customers are messing us round sumfin rotten at minute
i think i need a serious price rise in january coz the work we must be doing must be something special compared to others i just dont understand why these are hitting so low
Not being funny but arent you in cheshire £££££££!
I did more than that on my own yesterday
You cant grumble at those figers for a bad day richy at all. Many would love to turn that over every day of the week.
im not moaning massively just wanted to compare to how others are getting on at minute with shorter hours etc
i did say originally customers have been messing us about a little last couple of days hence figures been bit low
i expect a minimum of 300 really for two man team
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I have suddenly rememembered why I dont have help anymore.... By the time you have paid them you are only marginally better off, but still have the hassle of paying if weather turns bad, if you want to have an early day or squeeze in some errand in your work day you cant as you need to maximise their labour. I know Richy is talking about sending 2 guys out on their own which is something different really which I have never done.
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It's more relaxing by your self:) , not being responsible for a while is pretty cool ill see how I feel next year for now ill just dump the bad stuff late payers , ones who need so I should be fine
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I felt Lucy
Nice one. Does she charge much for a quick fondle?
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It's more relaxing by your self:)
So you don't sneak off for a quickie much these days then?
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get rid of one of them..... sounds to me they not pushing each other .. too much chatting taking it easy having a laugh at your expence ... i think its a one man / one van job.tbh
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today they had a fairly large fascia clean and conservatory valet to do that i priced at 150 quid thinking 2 lads blitz in 3-3.5 hours and 14 council houses flat around a tenner each and list never got done
i would have thought a conny clean and a fascia clean is a one man job for a full morning. fascia's can be done in 1 hr on a 4 bed detached and conny roofs are about an hour too. both might take a little longer depending on the job. buts thats one man working alone.
maybe you mean something else by a conny valet? but i'd reckon in our area a fascia clean and a conny roof clean i'd be expecting £150
it was one of them quite big houses with four sides of gutter fascia and gutters
I've done a 4 bed detached with extension on my own in 60 min. would expect an employee to ahve it done in 90 min