Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: keyser soze on November 28, 2012, 10:34:21 pm
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gardiner pole systems sent me the wrong gooseneck . so i sent an email to say i'll keep it and can i reorder the gooseneck and alex apologised and to make amends he offered a free brush ... what a brilliant company .....would that happen anywhere else?????????
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What sending the wrong part or sending a freebie ? i`d say sending the right part in the first place is a better company
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What sending the wrong part or sending a freebie ? i`d say sending the right part in the first place is a better company
we all make mistakes . it was a good gesture by alex to make amends .... who else would do that.?? ionics maybe, i doubt it
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i really like them too , my 25foot slx going very strong a year now , and i have been battering it everyday,never spoke to alex thou i heard he wasnt always there, so did he actually call you back himself, but yes thats very nice of them!!
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Ionics sent me a commercial head when I'd ordered a domestic.
Sent the right bit next day and said to keep the wrong bit.
About £100 standalone!
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i really like them too , my 25foot slx going very strong a year now , and i have been battering it everyday,never spoke to alex thou i heard he wasnt always there, so did he actually call you back himself, but yes thats very nice of them!!
no he emailed me ..
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Ionics sent me a commercial head when I'd ordered a domestic.
Sent the right bit next day and said to keep the wrong bit.
About £100 standalone!
www.laneswindowcleaning.com
i stand corrected :-[
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ionics sent me a free pole worth 400 when my grafter broke three times in a row.
poles not great ,systems and customer service excellent .