Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: david knowles on November 16, 2012, 10:22:16 pm

Title: Landline
Post by: david knowles on November 16, 2012, 10:22:16 pm
I have not started my buisness yet but am moving into a new house .
Is it necessary to have a landline number on your van and advertising or can your buisness be run just with a mobile phone ? does this give a bad impression?
Title: Re: landline
Post by: Kinver_Clean on November 16, 2012, 10:28:07 pm
If you are likely to live in the exchange area for the foreseeable future It is probably a good idea. It says that you are local and not a bait & switch from 150 miles away.
I knew I would not be in that area for very long ( I only moved 2 miles) so I got an 0800 no.
I got that on to my mobile so do not have to pay BT to transfer the calls.
Title: Re: landline
Post by: Tony Gill Carpet Smart on November 16, 2012, 10:45:54 pm
Rightly or Wrongly if I see a van with only a Mobile number on I think COWBOYS

Regards Tony
Title: Re: landline
Post by: Simon Moat on November 16, 2012, 10:53:13 pm
0800 number the way to go, or even 0300 number, how many towns very close to you have a differant code that you could operate in?

0800 does give the impression of an 'established/reputable company' and not overly expensive :)

Good luck with your venture.
Title: Re: landline
Post by: davep on November 17, 2012, 07:53:06 am
I have landline free phone and mobile, 80% call the landline
Title: Re: landline
Post by: John Kelly on November 17, 2012, 09:40:42 am
You can get a landline number on your mobile phone with your local area code. I have one on mine from Orange 5 quid a month and thats all you pay.
Title: Re: landline
Post by: Warren Aldridge on November 17, 2012, 10:11:18 am
You can buy landline numbers from the companies that sell 0800

When you dial an 0800 from a mobile you get that message saying "this number is chargeable etc etc etc"

To me its a turn off calling from my mobile which 90% of people do
Title: Re: landline
Post by: Chris Straker on November 17, 2012, 10:34:03 am
I have an 0800 that I no longer advertise but still maintain as certain places still use it now and again. I stopped when weeding out priceshoppers, what chance do I stand if someone even wants to save 20 pence just getting a quote  ::)

Landline is all I would call, when contacting a company for the first time .......... mobile only would make me think 'driveway tarmaccing' !!
Title: Re: landline
Post by: Dennis on November 17, 2012, 11:19:20 am
I think older people (including me!) see mobiles as cowboy but younger customers don't think anything of it. I'm surprised at the number of people say under 35 who don't even bother with landlines.
Off topic but I had a customer in her late 20's the other week and when her husband had forgotten to leave the cash I said a cheque's fine, she said "I've never written a cheque or had a book I always use my card." Made me feel really old!  ;D
Title: Re: landline
Post by: david knowles on November 17, 2012, 01:54:28 pm
thanks for the replys guys think it will pay me to have both landline mobile and a 0800 number
Title: Re: landline
Post by: david@zap-clean on November 17, 2012, 02:53:10 pm
Off topic but I had a customer in her late 20's the other week and when her husband had forgotten to leave the cash I said a cheque's fine, she said "I've never written a cheque or had a book I always use my card." Made me feel really old!  ;D

I've set up a PayPal account for this problem.
Title: Re: landline
Post by: Tony Gill Carpet Smart on November 17, 2012, 03:27:55 pm
Never been a problem they know the terms before I start Cash or Cheque on completion or otherwise agreed Business customers Cash Cheque or B.A.C.S .
No Problems  ;D ;D

Tony
Title: Re: landline
Post by: Deep Cleaning Solutions on November 17, 2012, 03:57:09 pm
About 90% of customers call my local geographic numbers, and the rest my mobile number.I also have a 0800 number, i hardly get any calls from this, but most of my commercial calls are on the 0800 number.
Title: Re: landline
Post by: Tony Stewart on November 17, 2012, 05:41:09 pm
I have a voiphone number which is a local number for £2.40 a month. That goes straight to an answer machine which is then immediately E Mailed as a .wav file to my phone. Message is then picked up and dealt with. For my bit of input I advertise as a local family run business and people have phoned me because they suspect that the 0800 number is for those people who are out of town operators.....there you go you just cannot win.