Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Paul Moss on November 16, 2012, 08:09:21 pm

Title: How is december looking
Post by: Paul Moss on November 16, 2012, 08:09:21 pm
In years past, December would be filled by now.

Whats the weather like out there?
Title: Re: How is december looking
Post by: Andrew Briscoe on November 16, 2012, 08:18:11 pm
This year has been up and down all year for me, but still managing to be up on sales.
However, so far this month it has been dead and december looking somewhat bare.

Hopefully get a rush soon, even travelling to Garstang Lancs to do clean 20 office chairs, i was told they where local, they have said they will pay travel and exspenses so not too bad.
Title: Re: How is december looking
Post by: The Carpet Cleaning Pro on November 16, 2012, 08:21:33 pm
45-50% booked up for December. What I hate is that customer that rings up 2 days before Xmas and says can you get me in before Xmas. :)
Title: Re: How is december looking
Post by: Carpet Dawg on November 16, 2012, 08:27:50 pm
We cant even blame the weather this year as there's no snow..... yet!!  ;D

Decemeber looking good so far, getting calls for decemeber all the time now.

November has been strange, very good 2nd week but last week and this week not so great. Alot of small jobs, next week is looking good though.

Paul, you got a date for the Storm yet?  Mines came on Wednesday! Its a beast!  

Tony
Title: Re: How is december looking
Post by: Mike Halliday on November 16, 2012, 08:40:33 pm
no bookings for december yet, but its been like that for a few years, will be booked up all the time just not weeks in advance
Title: Re: How is december looking
Post by: Paul Moss on November 16, 2012, 08:41:32 pm
Yep it arrived today, i will try it out atsome stage next week. Looks a great machine though. Be interesting to see the auto pump out work with the remote control.
Title: Re: How is december looking
Post by: Steve Barnett (Carpet Care Plus) on November 16, 2012, 08:42:20 pm
Nothing for December yet - still dealing with November's work, only half way through the month after all. I'm sure it will be the usual last minute nonsense though.
Title: Re: How is december looking
Post by: Andy Hogarth on November 16, 2012, 08:47:54 pm
2 bookings for Dec at present but I'm hearing all the time now 'getting it nice for xmas'

Last year was the same for me, as soon as december hit the phone never stopped

On another note I have a hotel and a guest house booked in for Jan

Title: Re: How is december looking
Post by: Steve Barnett (Carpet Care Plus) on November 16, 2012, 08:52:37 pm
Actually I lied !

Forgot I've got a new kitchen floor to lay at my local golf club between xmas and new year, 5 days work - then off to Spain on the 3rd of Jan.
Title: Re: How is december looking
Post by: Andrew Briscoe on November 16, 2012, 08:59:40 pm
No domestic bookings for december,
have 4-5 large office blocks to do and various ceramic tiled floors to do
for our contract customers, which we do every year.

Over last 23 years I have learned not to panic when it is quiet, rather to use your spare time doing promotional work on the business

Last few weeks have been tidying workstore so able to get sprinter inside during frosty times, but as Tony says weather isnt to bad for time of year.
Title: Re: How is december looking
Post by: Neil Jones on November 16, 2012, 09:06:06 pm
Pretty much booked up until 16th Dec, think I have a few afternoons spare and one day. After the 16th I'm in Thailand and Australia  :) :) :) :) :) :) :) :) :) :)
Title: Re: How is december looking
Post by: Shaun_Ashmore on November 16, 2012, 09:09:14 pm
I book in virtually a full road of customers every year they account for approx 4 days solid work, their ring leader makes a provisional booking at the end of the Xmas cleaning for the year after and then confirms everything in March and then another call September time as she likes to keep me on my toes the average age is approx 70.

I would say that December is 80% full but TBH I'm never full I'll always make a space for anyone who has money to spend.

Funny enough though I have spaces for the end of November.

Shaun
Title: Re: How is december looking
Post by: Allan Simmons on November 16, 2012, 09:19:42 pm
Steady away, is how I'd describe it.  We're usually a little more booked up than this by now.  Plenty of domestic in for December but not quite as pre booked as same time last year when the snow did mess things up.  We're doing an extra leaflet drop as we usually finish them mid November but a late one starts Monday.  Not time to panic yet, wait for the 1st December to arrive and then "it's real" and the phone rings.  We have a fair amount in for January, with the mailing offering the BOGOF clean and protect in January.  We know we'll be busy up to xmas so might as well start filling January now.

Nice one Shaun, sounds like you probably get fed lunch, tea and biscuits, spoilt rotten for four days :)
Title: Re: How is december looking
Post by: davep on November 16, 2012, 09:22:00 pm
Got jobs in most days up till Xmas. Roll on January  ;D
Title: Re: How is december looking
Post by: Doug Holloway on November 16, 2012, 10:40:57 pm
HGi Guys

I have  a few for December but more interested in next week which is booked, the week after 1/3.

Last week was a very frustrating one on the phone but this has been a good one, next week who knows?

Don't stress about it, always end up with a total.

Cheers

Doug
Title: Re: How is december looking
Post by: Steve Gunn on November 17, 2012, 08:07:27 am
December has changed so much since I started in the business 12 years ago first few years was booked up solid from end of October until xmas eve. Have a few bookings for December I think people are going without this year  :'(
Title: Re: How is december looking
Post by: Steve Barnett (Carpet Care Plus) on November 17, 2012, 08:19:07 am
I would gladly trade the xmas rush and dead January for 2 steady months
Title: Re: How is december looking
Post by: david@zap-clean on November 17, 2012, 08:20:10 am
Work continues to trickle in - I'm learning fast to not panic if bookings are looking a bit low as something always seems to turn up, and if it doesn't I do leaflets.  It's all a bit 'hand to mouth' for me at the moment though.

Slight change of subject: how do you (owner-operators) handle time off?  I'm off skiing in January, and don't want to miss a week of calls, and come back to an empty order book!
Title: Re: How is december looking
Post by: Steve Barnett (Carpet Care Plus) on November 17, 2012, 08:27:40 am
Unfortunately David, I take my phone and diary and book in work as normal - I usually allocate half an hour early evening to return voicemails.

We had 2 weeks away in September and I already had 2 weeks worth of work booked in for when I came back, it made a nice change just to switch off the mobile and let the answer machine back home collect the messages.
Title: Re: How is december looking
Post by: david@zap-clean on November 17, 2012, 08:31:17 am
Unfortunately David, I take my phone and diary and book in work as normal

I guess I knew that :(
That's the price we pay for being self-employed  :)
Title: Re: How is december looking
Post by: Andy Hogarth on November 17, 2012, 08:40:55 am
Same as Steve, I'll let most calls go to answer phone and I just set aside 30-60 minutes a day to reply.
One good thing is if you book a nice big job in you don't feel bad spending extra when you're on hol  ;D ;D

It's always hectic when you come back though

 
Title: Re: How is december looking
Post by: Mike Halliday on November 17, 2012, 08:45:28 am
I put on the answer machine....

"thank you for calling we are closed for our annual holiday, if you would like to leave a message please do so and we will call you back on our return which is the 26th of ....... "

The I turn off my phone, usually come back to about 10 jobs that I call and book in. 
Title: Re: How is december looking
Post by: Susan Dean (1stclean) on November 17, 2012, 07:03:24 pm
northing in the north thank god hope northing comes in because it will mean i have to get my nails dirty , 12 jobs in essex so far three very big ones to keep julian out my hair for abit longer
Title: Re: How is december looking
Post by: John Milnes on November 17, 2012, 07:33:02 pm
Hopefully December will look like this!  ;D And I'd never leave an answer machine message that I'm on Halliday......in case I came back to an empty house. :o

(http://www.graphicsgrotto.com/backgrounds/holidays/christmas/images/bgchristmas1.gif)
Title: Re: How is december looking
Post by: Jamie Pearson on November 17, 2012, 09:58:50 pm
Got a marble restoration job in for week before Christmas and booked til first week December but nothing in between.

January only has 4 days left though.  ???
Title: Re: How is december looking
Post by: wynne jones on November 17, 2012, 10:11:43 pm
Hopefully December will look like this!  ;D And I'd never leave an answer machine message that I'm on Halliday......in case I came back to an empty house. :o



Mike or Henry  ;D

Title: Re: How is december looking
Post by: clinton on November 19, 2012, 07:59:30 am
The business has changed so much in the last ten years or so..

As it used to be a full diary for the december xmas rush.

Got work booked in for december and some commercial jobs in to in to keep busy..

Title: Re: How is december looking
Post by: david@zap-clean on November 19, 2012, 08:02:56 am
The business has changed so much in the last ten years or so..

As it used to be a full diary for the december xmas rush.

Is it the business that's changed, or the way customers shop for services like this?
Title: Re: How is december looking
Post by: Alfa on November 19, 2012, 01:52:22 pm
Bad with us. Agencies stopped calling, no private customers, so we started leaflets again.
Title: Re: How is december looking
Post by: Paul Clapham on November 19, 2012, 02:18:40 pm
.............3 booked in so far  :o
Title: Re: How is december looking
Post by: clinton on November 19, 2012, 03:38:37 pm
David

Think its the way people use our services..

Use to be mad busy in december right up to xmas eve.

Seems the last ten years its more spread out over the year rather than a xmas rush.

The month jan the last 5 years has been really good and that used to be quiet.
Title: Re: How is december looking
Post by: wynne jones on November 19, 2012, 04:30:36 pm
Four jobs booked so far which is about same as last year. Not panicking just yet.
Title: Re: How is december looking
Post by: david@zap-clean on November 19, 2012, 04:42:18 pm
Never mind December - I haven't made enough to buy my wife's birthday present yet, and that was in August.

That's what I've told her anyway  ;D
Title: Re: How is december looking
Post by: Fran84 on November 19, 2012, 07:20:47 pm
Ive got about a dozen in I think. No need to panic!!

I don't even like working anyway ;D ;D
Title: Re: How is december looking
Post by: Kieran Casey on November 22, 2012, 08:09:28 am
Over here in the Emerald Isle it's quiet..

Has been for the last few years. Christmas rush used to start in Mid November but now its usually the first week in December.

As several other contributors have commented the business is changing and quiet times are for marketting, cleaning/maintaining machines.... ;)
Title: Re: How is december looking
Post by: neil 47 on November 22, 2012, 08:29:05 am
rushed off our feet , here
Title: Re: How is december looking
Post by: AshWhite on November 22, 2012, 09:01:59 am
I've got 4 booked in (All off Facebook, interestingly?)
Title: Re: How is december looking
Post by: Andrew Briscoe on November 22, 2012, 11:40:55 am
from being quiet last 2 weeks, the phone is now rining red hot again,
panic over
Title: Re: How is december looking
Post by: david@zap-clean on November 22, 2012, 12:04:49 pm
from being quiet last 2 weeks, the phone is now rining red hot again,
panic over

From being really busy all month, it's all gone a bit quiet this week for me!  A couple of re-schedules haven't helped.

but, I needed a rest.
Title: Re: How is december looking
Post by: Tony Gill Carpet Smart on November 22, 2012, 10:09:24 pm
BUSY  8)
Title: Re: How is december looking
Post by: derek west on November 23, 2012, 04:36:35 pm
just booked a sofa in for january, whooohoooo. ;D
Title: Re: How is december looking
Post by: Adrian Marsh on November 23, 2012, 10:02:09 pm
BUSY  8)

Echo that. I said echo that......... ;D