Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: DG Cleaning on November 05, 2012, 04:38:04 pm
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Lost a custie today because in her words "your just spraying water at the windows and anyway we don't need a window cleaner in winter". I know I'm well shut of her but it bugs me a bit don't know if it's because I didnt get in first or the fact that she thinks I'm not good at my job. :-\
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she sounds like a horror
canvass clean cull
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You will never know why they cancel however it will never be the reason they give you ... unless theyre honest and say im skint ... forget about her.
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Cheers, Its just frustrating knowing I've done a good job of the windows
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Don't take it personally, I have given up trying to suss out customers . . . . they are just strange !
Funny how you can have a decent round with lots of brilliant, but you can let the one idiot get you down.
Move on my friend and spread your wings. . . .fly ,fly like an eagle. . . . ." I believe I can fly I believe I can touch the sky
I think about it every night and day spread my wings and fly away.
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;D :D :D :D
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Had one woman came out this morning while I was cleaning next door, "can you leave ours until spring",she says, no probs, I will be in hibernation anyway says I, needless to say it went over her head and needless to say when she comes to ask me in the spring I will either refuse or have had a steep price increase depending on how I feel on the day.
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Hi DG
There are some real nutters out there mate.
Got one this aft cleaned WFP last 3 times but they've been at work.
Ran up the street today bawling "If you're going to clean them with that water thing don't bother anymore. It's made a right mess my wheelie bins are all wet!!!"
??? ??? ???
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Same here it's second time I've cleaned them no complaints last time but they weren't in.
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I get the odd weird custy and I always wonder how they would react if I said "No probs, I'll do the next 6 cleans for free" I bet they'd change their tune! LOL
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i usually try to fire back at least 1 hurtful comment if they insult. thing is,some of them thrive on a row so you can easily end up upset if they are experts in arguing
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Same here it's second time I've cleaned them no complaints last time but they weren't in.
Dont worry about it :)
If you have only cleaned them twice she`s probably a one off wonder ;D were they minging on the 1st clean?
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I get the odd weird custy and I always wonder how they would react if I said "No probs, I'll do the next 6 cleans for free" I bet they'd change their tune! LOL
Oohh.. I will say that next time. Brilliant.
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Don't take it personally, I have given up trying to suss out customers . . . . they are just strange !
Funny how you can have a decent round with lots of brilliant, but you can let the one idiot get you down.
Move on my friend and spread your wings. . . .fly ,fly like an eagle. . . . ." I believe I can fly I believe I can touch the sky
I think about it every night and day spread my wings and fly away.
I'll have a pint of whatever you're on my friend ;D
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if your worried then you need to get a life. ;D ;D ;D ;D
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if your worried then you need to get a life. ;D ;D ;D ;D
+1 ;D
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Lost a custie today because in her words "your just spraying water at the windows and anyway we don't need a window cleaner in winter". I know I'm well shut of her but it bugs me a bit don't know if it's because I didnt get in first or the fact that she thinks I'm not good at my job. :-\
plenty of free help out there to help you get through the grieving process of
losing your customer ;D
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I'll be ok Gary I'll pay for your help if you like tho.
Oh I've no choice I'm paying for it whether I like it or not ;D
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I've cleaned them loads of times only twice with pole
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I'll be ok Gary I'll pay for your help if you like tho.
Oh I've no choice I'm paying for it whether I like it or not ;D
;D
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they say some funny things the custys
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Lost a custie today because in her words "your just spraying water at the windows and anyway we don't need a window cleaner in winter". I know I'm well shut of her but it bugs me a bit don't know if it's because I didnt get in first or the fact that she thinks I'm not good at my job. :-\
I think your customer has a point, if you're just spraying water at the windows.
You should be keeping your customers happy and not just cleaning their windows.
I usually recite Shakespeare's Richard lll speech or sing 'Fog on the Tyne' with my underpants on my head, depending on what sort of person they are.
You need to look after your customers and give them what they want, even if they don't know what that is themselves.
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It's only worth reflecting on cancelled work if you actually did something wrong.
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it defies belief how your rounds change weekly even.
when i jump on a van i get mistaken sometimes, then realising they had cancelled or we had dumped them. :-[ ;D
take it as a life lesson and move on m8
you really as hard as you try cannot please them all..
i had 1 friday phone up and say that we had missed the bird poo on a kitchen window, now its absolutely impossible to miss that.
so sent van back today to rectify FOC and low and behold its a fresh massive stain.
i will take this on the chin this time , however she is on the immediate dump list unless she proves otherwise.
its then up to her to prove we keep her . not the other way round.... this is the key m8
do i need to clean them? if not dump. ;D
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...get through the grieving process of losing your customer ;D
:)