Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: paul marshall on November 01, 2012, 10:01:58 pm
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right as promised a short review of my shiny new facelift pole , the one i have is called a 22 foot fiberglass phoenix , it costs 89.95 plus vat , so its the lower end of the phoenix range , now first of all im not here to have a go at other makes and models im just going to give a honest view of the new kid on the block , so to speak ...... anyway i dealt with mike who works for facelift , i got next day delivery , with a text the night before saying it would be delivered tomorow , then the next morning i even got a text telling me my pakage would arive between 11 and 12 am , it arived at 11, 15 am so we can give a big fat tick to excellent customer service , but whats the pole like i hear you cry , well for the price its amazing its very light but rigid as well the clamps are very user friendly , this week i have had thick unger neoprene gloves on but still had no problem getting my fingers under , i have had no problems with the screws coming loose on clamps , today i used the pole without gloves and afterwards my hands wernt black like you would expect , even the brush { bought seperate } was excellent it has holes in the top making it even lighter , the pole sections slide up and down effortlesly , it has rubber on the end which is handy for those of us who have to work around cars , if you do brush against a car it wont scatch it , over all for the price this is a very very good entry level pole ... it does have one bad point however , the tape that is there as a guide so you dont pull the section out of its socket when extending , its BLUE , and im a RED { liverpool red , yeth yeath i know dont even go there im off footy at the moment } anyway if mike and the team can change the blue to red , then i think ive got myself an excellent pole ;D ;D ;D ;D ;D :D :D ;D ;D
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I agree with all that as i have been playing with the 18ft one .
The one small isue i have had so far is the plastic end cap keeps falling of,but a few wraps of tape then pushed it back on .
I think my next coment is in the pipe line but its brushes.The one i got with it is just to heavy for the pole it was the lightest they do i was told.
If i put the Gardiners brush on it makes alot of difference.So i think this is what needs to come next,brush competion.
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harris pole 15 quid :o
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I don`t think you should get black hands from a fiber glass pole.
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Paul ask mike where my
Pole is la !!!!
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Thanks Paul, the coloured band is an extra fibre wrap so we can't change the colour that easy!!! Better than just using tape though!!
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mike wheres my pole ??? ???
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Which pole you after???
Don't start gav... We both know that I'm the bigger man!! ;D
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Paul ask mike where my
Pole is la !!!!
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are the facelift poles as light as the SLX?
im very happy with my 25ft SLX with carbon gooseneck and extreme brush.its the perfect lightweight pole for nearly all my work.
the only fault i can find with gardiner products is the pole hose is not very good IMO and the T pieces on their brushes are just too flimsy and not up to the job.the clamps can also need reglueing occasionally but these are minor issues.
also are the closed lengths similar to SLX poles?
many thanks
dazmond
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are the facelift poles as light as the SLX?
im very happy with my 25ft SLX with carbon gooseneck and extreme brush.its the perfect lightweight pole for nearly all my work.
the only fault i can find with gardiner products is the pole hose is not very good IMO and the T pieces on their brushes are just too flimsy and not up to the job.the clamps can also need reglueing occasionally but these are minor issues.
also are the closed lengths similar to SLX poles?
many thanks
dazmond
I have the same pole set up and never had any problems with the T pieces or the clamps, my slx is nearly a year old! the pole hose is not great though
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are the facelift poles as light as the SLX?
im very happy with my 25ft SLX with carbon gooseneck and extreme brush.its the perfect lightweight pole for nearly all my work.
the only fault i can find with gardiner products is the pole hose is not very good IMO and the T pieces on their brushes are just too flimsy and not up to the job.the clamps can also need reglueing occasionally but these are minor issues.
also are the closed lengths similar to SLX poles?
many thanks
dazmond
Dazmond, drop your email address and I will send over some details... you can see how they compare.
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Why not post the details on here then we can all compare? I'll probably be in the market for a new pole in the next few months for a longer pole to replace my trusty Harris ;D
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Hi DG,
These are the published specs:
(http://www.cleanitup.co.uk/smf/1351859859_Phoenix1.png)
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Cheers Aqua ;D
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Thanks AD!
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Do those prices include VAT and delivery ?
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All prices are +VAT, delivery charges depend who you buy it from....
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the review i am keen on is the hybrid and carbon poles. we dont use fiberglass poles anymore as they wear too quickly but if you do wanna go fiberglass then the xtel poles are as good as any.
so can someone do a review of the hybrid and carbon poles that most people use pls
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mike if i stand on your shoulders we might just be bigger than gav ;D ;D
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Comparing against slx the weights are almost identical . Mike
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Do those prices include VAT and delivery ?
no for the 22ft hybrid it comes to £143 all in. hot a bad price.
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
:o :o :o very unprofessional from facelift!
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
Have you got what's available to buy? I thought they had sent you preproduction and tried to pass them off the final product
Art
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
Have you got what's available to buy? I thought they had sent you preproduction and tried to pass them off the final product
Art
We did apparently buy pre-production items from a retailers website - which was quite a strange episode!
These have since been exchanged by the retailer for 'production' items which as it happens are exactly the same weights as the pre-production versions.
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
Have you got what's available to buy? I thought they had sent you preproduction and tried to pass them off the final product
Art
We did apparently buy pre-production items from a retailers website - which was quite a strange episode!
These have since been exchanged by the retailer for 'production' items which as it happens are exactly the same weights as the pre-production versions.
It seems everything to do with them is strange.
Nice that they are trying to give you a run for your money though
Art
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
Have you got what's available to buy? I thought they had sent you preproduction and tried to pass them off the final product
Art
We did apparently buy pre-production items from a retailers website - which was quite a strange episode!
These have since been exchanged by the retailer for 'production' items which as it happens are exactly the same weights as the pre-production versions.
It seems everything to do with them is strange.
Nice that they are trying to give you a run for your money though
Art
As is always said though 'competition is good for the end user'. Without competition there is often little incentive to further the game. Although personally I find going out and doing a days work is all the incentive I need to look at products and see if anything can be done to make them, lighter, faster, better etc. -
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
Have you got what's available to buy? I thought they had sent you preproduction and tried to pass them off the final product
Art
We did apparently buy pre-production items from a retailers website - which was quite a strange episode!
These have since been exchanged by the retailer for 'production' items which as it happens are exactly the same weights as the pre-production versions.
It seems everything to do with them is strange.
Nice that they are trying to give you a run for your money though
Art
As is always said though 'competition is good for the end user'. Without competition there is often little incentive to further the game. Although personally I find going out and doing a days work is all the incentive I need to look at products and see if anything can be done to make them, lighter, faster, better etc. -
Alex, what happend about those new fan jets ?, its been few months now :-\
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
Have you got what's available to buy? I thought they had sent you preproduction and tried to pass them off the final product
Art
We did apparently buy pre-production items from a retailers website - which was quite a strange episode!
These have since been exchanged by the retailer for 'production' items which as it happens are exactly the same weights as the pre-production versions.
It seems everything to do with them is strange.
Nice that they are trying to give you a run for your money though
Art
As is always said though 'competition is good for the end user'. Without competition there is often little incentive to further the game. Although personally I find going out and doing a days work is all the incentive I need to look at products and see if anything can be done to make them, lighter, faster, better etc. -
Alex, what happend about those new fan jets ?, its been few months now :-\
It has been too long. I will be testing the latest samples on Monday. I have been assured these are as I originally specified. If so, we should have them on sale in a couple of weeks.
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These new poles are a fine example of going to the market before a proper marketing strategy is in place.
Things have just been thrown together,prices not agreed, weights not right. specs confused. Same old story. Story cobbled together as we go along.You fellows need a course in marketing.
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
Have you got what's available to buy? I thought they had sent you preproduction and tried to pass them off the final product
Art
We did apparently buy pre-production items from a retailers website - which was quite a strange episode!
These have since been exchanged by the retailer for 'production' items which as it happens are exactly the same weights as the pre-production versions.
It seems everything to do with them is strange.
Nice that they are trying to give you a run for your money though
Art
As is always said though 'competition is good for the end user'. Without competition there is often little incentive to further the game. Although personally I find going out and doing a days work is all the incentive I need to look at products and see if anything can be done to make them, lighter, faster, better etc. -
Alex, what happend about those new fan jets ?, its been few months now :-\
It has been too long. I will be testing the latest samples on Monday. I have been assured these are as I originally specified. If so, we should have them on sale in a couple of weeks.
Great to hear Alex :) look forward to it.
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
Have you got what's available to buy? I thought they had sent you preproduction and tried to pass them off the final product
Art
We did apparently buy pre-production items from a retailers website - which was quite a strange episode!
These have since been exchanged by the retailer for 'production' items which as it happens are exactly the same weights as the pre-production versions.
It seems everything to do with them is strange.
Nice that they are trying to give you a run for your money though
Art
As is always said though 'competition is good for the end user'. Without competition there is often little incentive to further the game. Although personally I find going out and doing a days work is all the incentive I need to look at products and see if anything can be done to make them, lighter, faster, better etc. -
This is exactly what we have done with the Phoenix and it has proved very successful. I would like to see what scales you have for your weights along with measuring tape....? As pointed out on another forum you can extend the Phoenix further than you can on any SLX also they prove more ridged and easier to use. This is not just our 'opinion' but from the mouths of SLX/CLX owners/users who also have the Phoenix and use it day to day.
I can understand you feel extremely threatened by the new Facelift range, more than any other pole by a long stretch, and with what is to come but technology and design moves on and the user is the winner.
We are very confident the Phoenix range is the best designed pole out there, as for marketing............. the amount of interest and demand is unprecedented. Even die hard Alex fans want to get hold of them. I don't think we've done a bad job!
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
Have you got what's available to buy? I thought they had sent you preproduction and tried to pass them off the final product
Art
We did apparently buy pre-production items from a retailers website - which was quite a strange episode!
These have since been exchanged by the retailer for 'production' items which as it happens are exactly the same weights as the pre-production versions.
It seems everything to do with them is strange.
Nice that they are trying to give you a run for your money though
Art
As is always said though 'competition is good for the end user'. Without competition there is often little incentive to further the game. Although personally I find going out and doing a days work is all the incentive I need to look at products and see if anything can be done to make them, lighter, faster, better etc. -
This is exactly what we have done with the Phoenix and it has proved very successful. I would like to see what scales you have for your weights along with measuring tape....? As pointed out on another forum you can extend the Phoenix further than you can on any SLX also they prove more ridged and easier to use. This is not just our 'opinion' but from the mouths of SLX/CLX owners/users who also have the Phoenix and use it day to day.
I can understand you feel extremely threatened by the new Facelift range, more than any other pole by a long stretch, and with what is to come but technology and design moves on and the user is the winner.
We are very confident the Phoenix range is the best designed pole out there, as for marketing............. the amount of interest and demand is unprecedented. Even die hard Alex fans want to get hold of them. I don't think we've done a bad job!
Are you drunk Stephen?
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Im seeing the signs of a worried Alex... Alex is the clx 50/50?
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Are you drunk Stephen?
haha! Not quite yet!
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The scales used are special scales!!!
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Comparing against slx the weights are almost identical . Mike
I have the Phoenix X full-carbon poles and they are heavier than as advertised on the information posted above. The actual weights of the bare Phoenix full carbon poles are below:
Phoenix X 22 Full Carbon = 1.36kg (advertised as 1.2kg)
Phoenix X 26UL (actual length under 25ft) Full Carbon = 1.45kg (advertised as 1.3kg)
So the actual weights are not as close as they appear from the 'published specs'.
Have you got what's available to buy? I thought they had sent you preproduction and tried to pass them off the final product
Art
We did apparently buy pre-production items from a retailers website - which was quite a strange episode!
These have since been exchanged by the retailer for 'production' items which as it happens are exactly the same weights as the pre-production versions.
It seems everything to do with them is strange.
Nice that they are trying to give you a run for your money though
Art
As is always said though 'competition is good for the end user'. Without competition there is often little incentive to further the game. Although personally I find going out and doing a days work is all the incentive I need to look at products and see if anything can be done to make them, lighter, faster, better etc. -
This is exactly what we have done with the Phoenix and it has proved very successful. I would like to see what scales you have for your weights along with measuring tape....? As pointed out on another forum you can extend the Phoenix further than you can on any SLX also they prove more ridged and easier to use. This is not just our 'opinion' but from the mouths of SLX/CLX owners/users who also have the Phoenix and use it day to day.
I can understand you feel extremely threatened by the new Facelift range, more than any other pole by a long stretch, and with what is to come but technology and design moves on and the user is the winner.
We are very confident the Phoenix range is the best designed pole out there, as for marketing............. the amount of interest and demand is unprecedented. Even die hard Alex fans want to get hold of them. I don't think we've done a bad job!
Are you saying that the weights Alex has pit up are wrong? Can you guarantee the weights you have published? Maybe someone who owns one of the poles can weight it and confirm.
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These new poles are a fine example of going to the market before a proper marketing strategy is in place.
Things have just been thrown together,prices not agreed, weights not right. specs confused. Same old story. Story cobbled together as we go along.You fellows need a course in marketing.
Slumpy, have you seen/used a Phoenix yet? Which pole do you use at the moment?
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Slumpy uses a bayersan glass fibre.
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Are you saying that the weights Alex has pit up are wrong? Can you guarantee the weights you have published? Maybe someone who owns one of the poles can weight it and confirm.
Lee, according to our scales YES! I would like to see the Gardiner pole range weighed side by side using the same scales and measured lengths. You only need to look at the Gardiner site to see the 22 CLX/SLX is only a 20ft pole when converted from metres. So I find that a little rich.
In all honesty I would rather an owner/user do the comparison of the products than a manufacturer trying to slate other manufacturers as we see here.
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i think alex is pretty honest
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I wouldn't call him pretty! He's always been honest though.
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I wouldn't call him pretty! He's always been honest though.
totally agree!
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The marketing for the Pheonix poles was going well until the revelation...All base sections on the pheonix carbon poles are glassfibre :o....unlike the Gardiner carbon poles which have an insulation wrap over the CARBON ;)
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The marketing for the Pheonix poles was going well until the revelation...All base sections on the pheonix carbon poles are glassfibre :o....unlike the Gardiner carbon poles which have an insulation wrap over the CARBON ;)
My slx has a glassfiber base sectionn :-\
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The marketing for the Pheonix poles was going well until the revelation...All base sections on the pheonix carbon poles are glassfibre :o....unlike the Gardiner carbon poles which have an insulation wrap over the CARBON ;)
My slx has a glassfiber base sectionn :-\
you must have an old slx!
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The marketing for the Pheonix poles was going well until the revelation...All base sections on the pheonix carbon poles are glassfibre :o....unlike the Gardiner carbon poles which have an insulation wrap over the CARBON ;)
Depends on how good the Glassfibre is!
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If the base section of the carbon phoenix is fiberglass then it should be a lot cheaper than the SlX , Which it is by about £90 , based on the Phoenix 26 and the SLX 25 , which both have an advertised reach of 30ft . Mike
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has anyone actually used a carbon or hybrid phoenix pole ............................................... no point talking about specs and weights , the only review has been on a glass fiber one which seems a waste of time IMO
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i find it interesting how a supplier has jumped in on about a post to do with
another supplier under the guise of honesty
bad form really
this pole must be decent when the competition has to comment...could be worth looking
at!
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Totally agree
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the supplier was letting us know the facts. Am i right?
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I have a Phoenix carbon 18 and the same slx plus 22ft slx
All the pole s a good but my opinion is the Phoenix is slightly better because I prefer the clamps and also you do not get black hands .
As for the weight it feels identical when being used .
Time will tell if the Phoenix is really good when it has had more use .
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the supplier was letting us know the facts. Am i right?
but are they the facts ;D
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I agree with alex competition is good for every1 keeps the suppliers motivated.
Alex if you want a review on the new fan jets send 2 my way :-)
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i dont think anyone would disagree that competition is good for everyone
bit of a obvious statement to make far as im concerned.
im a bit disapointed that alex gardiner has felt the need to comment at all,i always admired the fact
he didnt get involved in industry tit for tat nonsense and let his products stand alone
without the need to comment on others.
wont stop me buying brushes and resin when needed though ;D
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i dont think anyone would disagree that competition is good for everyone
bit of a obvious statement to make far as im concerned.
im a bit disapointed that alex gardiner has felt the need to comment at all,i always admired the fact
he didnt get involved in industry tit for tat nonsense and let his products stand alone
without the need to comment on others.
wont stop me buying brushes and resin when needed though ;D
If you cannot grasp what is going on here then perhaps you should not comment either!
"tit for tat nonsense",suggests the IMPORTANCE of using the lightest available product capable of the rigours of the job has not penetrated your psyche yet. If you don`t want to avoid the painkillers then that is up to you.
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so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.
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so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.
Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?
Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?
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so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.
Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?
Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?
no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?
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I was actually thinking of buying the full carbon 18ft pole, now I find out they are heavier than quoted and have a fibreglass section, no thanks I'll stick to the slx
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I was actually thinking of buying the full carbon 18ft pole, now I find out they are heavier than quoted and have a fibreglass section, no thanks I'll stick to the slx
Scrimble, I would have a look on the other Facelift thread where Small but perfectly posts on the Phoenix 18 and SLX 18. He has both and see what he has to say about the weights, etc
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so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.
Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?
Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?
no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?
All weights published are approx (just as Gardiners) and bare pole with clamps.
If I was to tell you our 22 is only 20.9ft when extended what would you say?
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From my point of view, I think sticking to the facts of all this debate is important...
A) There has now been a few comments/ mini reviews on the poles and I think we all agree they have good...
B) Until people have used the poles for days, weeks and months and experienced dealing with me or anybody else in our company, they are not in a position to comment on the service or the product....
C) Great products always cause the competition or those people most loyal to the competition to take aim... It human instinct... I respect that.
D) The Details of the poles we have published are factual and as Stephen has implied, We have used the industry standard policy when it comes to weights and length's.
E) The materials which our poles are made from are completely public knowledge... We have nothing to hide.
and finally...
F) We appreciate potential customers, customers and competitors taking the time out of your days, evenings and weekends to discuss our products...
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My personal view of buying one particular pole over another ( if they are very close specs ) is customer care.
I have been on this forum for a while, and to be honest It used to grate on me when ever body on here would,
recommend Gardiner products....... so I bit the bullet and ordered a pole and became a convert because not only are the products so good, but when a part is faulty they respond by sending a replacement the next day.
If this new facelift is good, then there will be lots of reviews on here with members on here recommending them and
shouting about their customer service.. . . . . . that is how I became a Gardiner customer, not by arguing who has the
longest pole ;D
,
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http://www.faceliftcleaning.co.uk/carbon-fibre-poles.htm
24ft carbon pole =2.5kg is that right?
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http://www.faceliftcleaning.co.uk/carbon-fibre-poles.htm
24ft carbon pole =2.5kg is that right?
This is not the Phoenix range..
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so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.
Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?
Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?
no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?
All weights published are approx (just as Gardiners) and bare pole with clamps.
If I was to tell you our 22 is only 20.9ft when extended what would you say?
why are you saying its 22ft when its only 20.9ft just advertise it as a 20.9ft pole.then people will know the true height when extended no need to lie about it. simples.
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I dont use either of these poles at the minute..so am impartial and open minded..
So how about they both send me one each ( a like for like comparison from their range ) and i'll use them, field test them and come back with an impatial review... with poles as to keep as payment? ;D ;D ;D
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http://www.faceliftcleaning.co.uk/carbon-fibre-poles.htm
24ft carbon pole =2.5kg is that right?
This is not the Phoenix range..
i can't find your phoenix range on your website?
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so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.
Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?
Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?
no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?
looks like someone has measured the18ft fibreglass pole & surprise surprise its not 18ft. another false claim.
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From my point of view, I think sticking to the facts of all this debate is important...
A) There has now been a few comments/ mini reviews on the poles and I think we all agree they have good...
B) Until people have used the poles for days, weeks and months and experienced dealing with me or anybody else in our company, they are not in a position to comment on the service or the product....
C) Great products always cause the competition or those people most loyal to the competition to take aim... It human instinct... I respect that.
D) The Details of the poles we have published are factual and as Stephen has implied, We have used the industry standard policy when it comes to weights and length's.
E) The materials which our poles are made from are completely public knowledge... We have nothing to hide.
and finally...
F) We appreciate potential customers, customers and competitors taking the time out of your days, evenings and weekends to discuss our products...
Mike,
could you explain the "industry standard policy when it comes to weights and length's." please.
I currently use Gardiners poles on my vans but obviously always look out for any thing new.
However i find it very annoying and confusing that all the pole makers seem to have a different idea as to how they interpret and advertise the length.
A couple of years ago i needed a specific sized pole to reach a specific set of windows. I paid good money only to find i could not reach it when I got to the job as the pole was short so it had to go back. It cost me the loss of a day not to mention the annoyance of it all.
(before anyone asks.. it was not a Gardiner's pole)
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Neil, totally agree with this and that is where the 'reach' height used to be advertised as pole length in years gone by some suppliers. I think this has now thankfully changed with most suppliers now.
You will find industry standard usually means a pole will be a certain length with brush head, angle neck, etc attached. There or there abouts with in inch or so, definitely not feet. So in Gardiners/Facelift case a 22 or 18 pole won't be exactly that length bare, but when working with it with brush, etc it will pretty much be there.
Hope this explains it.
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so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.
Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?
Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?
no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?
looks like someone has measured the18ft fibreglass pole & surprise surprise its not 18ft. another false claim.
Not false at all. Not sure why you are attacking Facelift and yet completely ignore other manufacturers claims?
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well i just bought a new toaster from argos , but after all the trouble i caused i dont think i will be doing a review on it , in fact my reviewing days are well an truly over i think i will stick to my old hobby { at least that only makes me go blind } ;D ;D ;D ;D ;Dhave a nice weekend loon balls ;D ;D
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well i just bought a new toaster from argos , but after all the trouble i caused i dont think i will be doing a review on it , in fact my reviewing days are well an truly over i think i will stick to my old hobby { at least that only makes me go blind } ;D ;D ;D ;D ;Dhave a nice weekend loon balls ;D ;D
;D
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well i just bought a new toaster from argos , but after all the trouble i caused i dont think i will be doing a review on it , in fact my reviewing days are well an truly over i think i will stick to my old hobby { at least that only makes me go blind } ;D ;D ;D ;D ;Dhave a nice weekend loon balls ;D ;D
I'm just glad Impact don't make poles
Specially if they was Government funded :)
Can say that both Gardiner poles and Facelift poles are getting great reviews during the IMPACT43 training workshop 2 (Water fed pole training day)
Telford, Preston, Liverpool, and Leeds this week saw us take out the new van and equipment,
Van has a Grippatank 400 litre van mounted system
both Gardiner and Facelift poles and other makes to come
Portable Pure Freedom Trolley
Guys also liked the aqua dapter mk3 fitted to one of the poles
Window cleaning warehouse, thanks for supplying some samples for signs and general equipment etc
Unger also for supplying some great selection of hand tools and extension poles
There was a lot going on in Telford bit stressful,
new programme, etc
however Preston we ironed out some teething problems with new paperwork
Good buch on Preston including Mr Trevor Perry
I am pleased we are going to be able to take the van and equipment and let window cleaners see for themselves just how great
some suppliers are working hard to bring new and exiting products to the industry.
"well done guys nice work"
Next week sees the van at
Crawley, Eastbourne, Canterbury, Newbury Park and week after
Cambridge, Colchester, Norwich, and Leeds Bradford
Look out for reviews on our Facebook page and on Clean It UP
Regards
Andy
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Neil, totally agree with this and that is where the 'reach' height used to be advertised as pole length in years gone by some suppliers. I think this has now thankfully changed with most suppliers now.
You will find industry standard usually means a pole will be a certain length with brush head, angle neck, etc attached. There or there abouts with in inch or so, definitely not feet. So in Gardiners/Facelift case a 22 or 18 pole won't be exactly that length bare, but when working with it with brush, etc it will pretty much be there.
Hope this explains it.
Thanks for that Stephen, I just hope all manufactures have adopted the same method of advertising as I will soon be on the look out for 4 or 5 new poles and want to be sure I am getting an equal comparison.
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Stephen... We have a 26x and could with a little extra height, do you do an extra section that fit to the base?
I had it fully extended right to its limit and broke the base clamp ( my own fault for over extending)
Not being my week the pole blew over in a gust of wind and snapped the collar that the gooseneck fits too, cant see any parts on your website for the Phoenix range, do you have the clamp and collar in stock?
Cheers Steve
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Stephen... We have a 26x and could with a little extra height, do you do an extra section that fit to the base?
I had it fully extended right to its limit and broke the base clamp ( my own fault for over extending)
Not being my week the pole blew over in a gust of wind and snapped the collar that the gooseneck fits too, cant see any parts on your website for the Phoenix range, do you have the clamp and collar in stock?
Cheers Steve
Steve, will have extra sections available for longer poles but not for a month or so.
Drop me an email at fox@faceliftcleaning.com and I'll send you out some extra section prototypes to give you the extra length, free of charge. Also will send out a few collars,clamps etc to get you sorted.
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Stephen... We have a 26x and could with a little extra height, do you do an extra section that fit to the base?
I had it fully extended right to its limit and broke the base clamp ( my own fault for over extending)
Not being my week the pole blew over in a gust of wind and snapped the collar that the gooseneck fits too, cant see any parts on your website for the Phoenix range, do you have the clamp and collar in stock?
Cheers Steve
Steve, will have extra sections available for longer poles but not for a month or so.
Drop me an email at fox@faceliftcleaning.com and I'll send you out some extra section prototypes to give you the extra length, free of charge. Also will send out a few collars,clamps etc to get you sorted.
Is it very easy to add/remove a section like gardiners pole?
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Extremely straight forward..
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Yeah, easier! Due to there being no stops, no tools are required so swapping or adding pole sections can be done on the job in seconds.
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Yeah, easier! Due to there being no stops, no tools are required so swapping or adding pole sections can be done on the job in seconds.
no stops like gardiners, how does it work then?
how much is your phoenix 25 or 26 (similar to slx25) with an extra section please?
Are you going to do a carbon gooseneck like gardiners? thanks
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are you online Mr Fox?
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i dont think anyone would disagree that competition is good for everyone
bit of a obvious statement to make far as im concerned.
im a bit disapointed that alex gardiner has felt the need to comment at all,i always admired the fact
he didnt get involved in industry tit for tat nonsense and let his products stand alone
without the need to comment on others.
wont stop me buying brushes and resin when needed though ;D
If you cannot grasp what is going on here then perhaps you should not comment either!
"tit for tat nonsense",suggests the IMPORTANCE of using the lightest available product capable of the rigours of the job has not penetrated your psyche yet. If you don`t want to avoid the painkillers then that is up to you.
just reaching for pain killers after reading the waffle you posted above ;D
rigours of the job what a joke window cleaning is hardly physically hardwork and i use
nasty ali poles, easiest job ive ever had compared to working in sewers and 17 yrs dragging
anchor chain around
get a grip and man up ;D
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so these poles are NOT the weights & lengths advertised.false advertising.
also have a fibreglass base section. so facelift are ripping people who buy these poles off.looks like they have been found out. bunch of chancers i will not be buying from them cant be trusted. ARE YOU BRODEX IN DISGUISE.
Sfwc, wow that's a pretty damning and slanderous statement. I take it you don't own/never used/seen let alone held a Phoenix pole to make outlandish remarks like that?
Why don't actually ask someone who has a pole to give you a real review (not a supplier) and compare?
no i dont own one & never will. are the weights & lengths correct that you advertise?. only review ive seen is for the fibreglass pole i wonder if hes weighed it & measured it.someone has put one on scales measured it also is he lying?
All weights published are approx (just as Gardiners) and bare pole with clamps.
If I was to tell you our 22 is only 20.9ft when extended what would you say?
why are you saying its 22ft when its only 20.9ft just advertise it as a 20.9ft pole.then people will know the true height when extended no need to lie about it. simples.
I'm not. I've just quoted you Gardiners actual lengths as posted on their website. But as its Gardiners it's ok? Interesting.
Facelift use the same size sections but you can extend them further.
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Stephen... We have a 26x and could with a little extra height, do you do an extra section that fit to the base?
I had it fully extended right to its limit and broke the base clamp ( my own fault for over extending)
Not being my week the pole blew over in a gust of wind and snapped the collar that the gooseneck fits too, cant see any parts on your website for the Phoenix range, do you have the clamp and collar in stock?
Cheers Steve
Steve, will have extra sections available for longer poles but not for a month or so.
Drop me an email at fox@faceliftcleaning.com and I'll send you out some extra section prototypes to give you the extra length, free of charge. Also will send out a few collars,clamps etc to get you sorted.
Good customer service their we go i like it . What i think some people forget is sometimes mistakes are made and Stephen Fox and Mike are going to take criticism badly as they have no doubt worked on the development of this pole and everything that goes with it for many months.
And Mike came on this forum some weeks ago in order to be upfront and try and answer any questions but in the heat of the moment at times things messed up. And the trouble is once a supplier/manufacturer takes part in discussions they can get hammered and if they stopped coming on they would get slagged off as well.
Their are plenty of suppliers and manufacturers who dont come on here to stand up to criticism or complaints or concerns about products and without this forum none of us would find out the truth as we have all bought poles at advertised lengths and never double checked as we have believed what we have been told
Just took a look at an Extel hybrid 20ft pole , sections 4 , collapsed length 6ft , Max extended length 20ft , Acheivable height 23ft . holding pole at waist height .
I assume each section is 5ft but is that total use able length does not say
Pole length 6ft does that include angle adapter and brush if so those 2 things dont give you an extra 12" of height as they dont add height . Specs taken from Pure Freedom . Mike
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My wife says most women believe . Men make a habit of lying about the size of their poles ;D ;D
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Got to say I agree with Gary (for once ;D) I've got one of those nasty ally Harris poles as well and its so easy ;D
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My wife says most women believe . Men make a habit of lying about the size of their poles ;D ;D
;D ;D ;D ;D
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Got to say I agree with Gary (for once ;D) I've got one of those nasty ally Harris poles as well and its so easy ;D
i hope you are not going to make a habit of this ;D
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Lee GLS asked,
''Are you saying that the weights Alex has pit up are wrong? Can you guarantee the weights you have published? Maybe someone who owns one of the poles can weight it and confirm.''
Today I weighed a Gardiner SLX22 at 1.3kg not ''approx 1.15kg''as advertised on Gardiners site.
Not sure of the new Phoenix weight as haven't got access to one.