Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Dan Walker on October 15, 2012, 07:54:35 pm

Title: Help and advice to get more work
Post by: Dan Walker on October 15, 2012, 07:54:35 pm
Hi All

As I'm sure a lot of people are finding it a struggle with our line of work.

Would appreciate some advise of getting new work, most of my contracts are from letting agents and this time of year it has really dried up.

Any advice would be great.

Thanks guys

Title: Re: Help and advice to get more work
Post by: david@zap-clean on October 15, 2012, 08:14:38 pm
What have you tried, and how much work are you trying to get?
Title: Re: Help and advice to get more work
Post by: Dan Walker on October 15, 2012, 08:29:01 pm
Leaflet drops and approaching new letting agents but it seems everyone is owned by someone else. Nightmare speaking to the right people.

With regards to amount of work in a simple answer as much as possible  ;D
Title: Re: Help and advice to get more work
Post by: Simon Gerrard on October 15, 2012, 08:32:02 pm
Have you got a website?

Simon
Title: Re: Help and advice to get more work
Post by: Dan Walker on October 15, 2012, 08:36:18 pm
Yes I have website www.profreshcleaning.co.uk

Don't get a great deal of traffic and not clued up about improving google listings
Title: Re: Help and advice to get more work
Post by: Simon Gerrard on October 15, 2012, 08:38:45 pm
How you doing in the google search listings?
Title: Re: Help and advice to get more work
Post by: Dan Walker on October 15, 2012, 08:43:51 pm
How do I find this out?
Title: Re: Help and advice to get more work
Post by: John Kelly on October 15, 2012, 08:48:33 pm
You don't show up for carpet cleaning Buxted Dan. Plenty of your competitors on page one. At least get yourself on google maps.
Title: Re: Help and advice to get more work
Post by: wayne zabel on October 15, 2012, 08:53:46 pm
I notice you dont have an address or a landline number on your website.

I often get told that clients wont use tradesmen without these.

That might get you more response.
Title: Re: Help and advice to get more work
Post by: feldon on October 15, 2012, 08:56:32 pm
Dan

You have no contact telephone number on your home page, people can be impatient and don't want to go searching for it on your contact page.

Title: Re: Help and advice to get more work
Post by: Dan Walker on October 15, 2012, 09:10:23 pm
Thank you for the comments will act on these straight away. Having a little one of only 5 months I have looked over the most basic things.

Thanks guys
Title: Re: Help and advice to get more work
Post by: david@zap-clean on October 16, 2012, 07:26:35 am
Yes I have website www.profreshcleaning.co.uk

Don't get a great deal of traffic and not clued up about improving google listings

Dan - I tried viewing your website this morning (7:30) and I got an error message 'problem loading page'.  This may be a one-off, but keep checking for yourself, and move ISP is you repeatedly get this problem.
Title: Re: Help and advice to get more work
Post by: Mike Halliday on October 16, 2012, 07:49:33 am
most of the comments so far have revolved around your website, although this will help i can't see this kickstarting your workload.

to take a more pro active approach to getting work......

1) i would get out the Y/ps and send a letter to all the letting agents with a voucher of a free room of cleaning for any member of staff.

2)Get ready to send  an xmas card to all your past clients with a 'thank you voucher' inclosed.

3)Design a reminder card and send them out to all your customers.

Title: Re: Help and advice to get more work
Post by: Simon Gerrard on October 16, 2012, 08:13:44 am
With respect, neither will sending out a load of cards.


Dan,
You've got to thnk of your marketing like the spokes in a wheel. All the spokes lead to the central hub - sales. If you've only got a couple of spokes you're going to have a wobbly wheel and little sales. What you need to do is add spokes to your wheel. Yellow Pages Ads, improve your website, get on Google Maps, Leaflets, telesales, door knocking, local newspaper, parish magazine. Yell.com, so that you end up getting sales from a number of sources and not just one or two.

Simon
Title: Re: Help and advice to get more work
Post by: tony harrison on October 16, 2012, 08:23:25 am
Very good analogy Simon
Title: Re: Help and advice to get more work
Post by: david@zap-clean on October 16, 2012, 09:00:11 am
Simon:
Yell.com?  Do you mean the free listing, or do you think it's worthwhile paying for a sponsored ad?

...I've been trialling ThompsonLocal - and I can't say I'm impressed.  I've heard a lot of negativity about Yell/Thompsons from friends and acquaintances in other (similar) trades.
Title: Re: Help and advice to get more work
Post by: Simon Gerrard on October 16, 2012, 10:09:29 am
David,
Another analogy, marketing is like going fishing, the more rods you have in various ponds, the more likely you are to catch a fish, or a customer in our case.
Yell and Thomson are by no means as effective as they once were but when you're trying to establish a business you have to go fishing wherever you can.  The people doing yell and Thomson must be getting something from it or wouldn't be doing it.

Simon
Title: Re: Help and advice to get more work
Post by: david@zap-clean on October 16, 2012, 12:09:06 pm
Dan,

FYI, I started thinking about setting up my business in April 2012.  Since then I've worked 10-12 hour days 6 days a week (~70 hrs per week).  I launched about 3 months ago.  I'm still doing 10-12hr days but only going 'paid-work' on about 10 hrs a week (varies weekly). 

You may ask what I'm doing with the other 60 hrs - well, a lot of it is marketing.  I do some leaflet dropping, but I don't have time for much (maybe 10 hrs a week)... I expect my marketing efforts today to pay off over the coming weeks/months/years.  I keep my ears and eyes open all the time for opportunities, and there are many out there, if you can just spot them.

Due to my efforts this business is currently afloat, just.

Title: Re: Help and advice to get more work
Post by: Mike Halliday on October 16, 2012, 02:21:40 pm
I find when people ask about finding more work they want work this week and most marketing at best will find work next week or the week after or even in a months time.

I think the only way to get work immediately is get on the phone to past customers, email customers with a 'this week only' special offer, directly canvas businesses' or maybe AdWords.

everything else is reliant on the customer taking action and they tend not to be in a rush
Title: Re: Help and advice to get more work
Post by: Victoria Hutchinso on October 17, 2012, 01:15:59 pm
It would be good to read a few things about SEO and how to promote you business on google. This should help your business to be more productive.
Title: Re: Help and advice to get more work
Post by: Tarmbo on October 18, 2012, 08:31:23 am
Hi Guys,
I dont often write in here but I read the above and agree with everything.
When it was quiet for me I went to every industrial estate and asked at reception for the persons name responsible for cleaning & a compliments slip. I then left and at home wrote to every one by name. "I didnt want to disturb your day on my first visit so I would like to introduce myself and my work here" I have picked up some larger contracts and quite a few one off's.
Same applies to shops etc but they to are finding life hard! Yell.com works for me but not YP or Thompson. My core business comes from the local free advertising magzine - a good quality one not the black & white freebies.
The business chamber will help and networking clubs (that are low cost) - the more your name gets about the more people will remember it. The people you convas at work also have homes!

Best of luck!