Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Ian101 on October 13, 2012, 05:48:07 pm

Title: It all went wrong today !! UPDATE
Post by: Ian101 on October 13, 2012, 05:48:07 pm
Had a nice gutter fascia sofitt job booked in this morning.

Gets there 10am sun is shining  8)  :)

Gets the front done no problem moves onto the first side and just doing the final wipe when my brush just touches the link drainpipe from the front gutters to side downpipe and down comes crashing the linkpipe ... kinda in slow motion as its hits the drive and the end cracks off  :( :(

Then it starts to rain ... not a little but massive rainfall ... knocks on door and tells customer im off to Jewsons to replace the damaged drainpipe ... hes fine with it and thanks me for being honest about it.

Jewson bloke says yup got that size in stock ... there you go £15 =vat for 2.5 metres as shortest lenght they sell it in .. drives back and cuts it to length .. up ladder in hissing down rain and gets even more soaked from water hissing outta gutter all over my arms ... new drainpipe wont fit ......  :o :o

Off to another builders merchants .. yup got that size mate ... trys it .. too big again !!!

Off to B and Q ... same thing too big ... looks at label on B and Q pipe says 65mm .... the damaged one is 62mm so typical aint it my customer has a weird size.

Gets back to job tells him situation ref sizes ... luckily hes ok about.

Finshed job ... soaking wet thru ... I refuse to take payment till ive fixed his gutter.

Found a local stockist after google searching.

Not a good day  :(
Title: Re: It all went wrong today !!
Post by: richywilts on October 13, 2012, 06:01:49 pm
theres a place in garden city ian dee plas i think be cheaper as well

by the amantola
Title: Re: It all went wrong today !!
Post by: bobplum on October 13, 2012, 06:09:27 pm
should have called me..........have got all that in the garage ;D
Title: Re: It all went wrong today !!
Post by: bumper on October 14, 2012, 10:15:41 am
i know what its like stressful and praying on your mind and thinking  how much work you could of done with all the messing about you done. :)



Title: Re: It all went wrong today !!
Post by: dave f on October 14, 2012, 10:25:08 am
dont want to sound negative stick to window cleaning less hassel  ;D i
Title: Re: It all went wrong today !!
Post by: GB Window Cleaning on October 14, 2012, 10:40:01 am
dont want to sound negative stick to window cleaning less hassel  ;D i
True story!  :) i dont mind conny roofs, but if i get too many finals breaking i might stop marketing for those too heh

The only time now i do fascia etc cleans is when asked by a custy
Title: Re: It all went wrong today !!
Post by: davids3511 on October 14, 2012, 11:54:21 am
dont want to sound negative stick to window cleaning less hassel  ;D i
True story!  :) i dont mind conny roofs, but if i get too many finals breaking i might stop marketing for those too heh

The only time now i do fascia etc cleans is when asked by a custy
What do you do if you break one? I haven't broken one yet but would like to know how to go about sorting it out if I do.
Title: Re: It all went wrong today !!
Post by: Ian101 on October 14, 2012, 01:18:37 pm
i know what its like stressful and praying on your mind and thinking  how much work you could of done with all the messing about you done. :)





too true ... thought easy Sat morning job home for lunchtime feet up .. happy days ...... ah well not to be
Title: Re: It all went wrong today !!
Post by: Ian101 on October 14, 2012, 01:19:53 pm
dont want to sound negative stick to window cleaning less hassel  ;D i

know what you mean .......... but learning curve I guess ... i now know how to install a gutter connecting pipe thingy plus downpipes come in at least 2 sizes !  ;D
Title: Re: It all went wrong today !!
Post by: Ian101 on October 14, 2012, 01:20:45 pm
dont want to sound negative stick to window cleaning less hassel  ;D i
True story!  :) i dont mind conny roofs, but if i get too many finals breaking i might stop marketing for those too heh

The only time now i do fascia etc cleans is when asked by a custy
What do you do if you break one? I haven't broken one yet but would like to know how to go about sorting it out if I do.

get friendly with local window / conny guy just in case  ;)
Title: Re: It all went wrong today !!
Post by: GB Window Cleaning on October 14, 2012, 03:01:07 pm
dont want to sound negative stick to window cleaning less hassel  ;D i
True story!  :) i dont mind conny roofs, but if i get too many finals breaking i might stop marketing for those too heh

The only time now i do fascia etc cleans is when asked by a custy
What do you do if you break one? I haven't broken one yet but would like to know how to go about sorting it out if I do.

Sorry pal ive know idea how to fit them. i'd also like to know! conny roof ladder and glue sound about right anyone? i just play it never happens heh
Title: Re: It all went wrong today !!
Post by: AuRavelling79 on October 14, 2012, 07:05:22 pm
If you knock the finial (the thing like an old railway signal post top/spike thingy) you can sometimes get away with lightly gaffering it to a pole and re-placing it and pull downwards to free it from the gaffer tape.

Sometimes a bit of white or transparent mastic under the base of it helps before attempting to refit. 
Title: Re: It all went wrong today !!
Post by: Tony Edwards on October 14, 2012, 07:15:48 pm
If you knock the finial (the thing like an old railway signal post top/spike thingy) you can sometimes get away with lightly gaffering it to a pole and re-placing it and pull downwards to free it from the gaffer tape.

Sometimes a bit of white or transparent mastic under the base of it helps before attempting to refit. 

Exactly I have used " sticks like sh*t from" screwfix works a treat
Title: Re: It all went wrong today !!
Post by: Ian101 on October 18, 2012, 02:51:33 pm
Had to get stuff in from darn sarf .... Angel Plastics from London .... Im North Wales as NO ONE locally had this odd size.

Local stockist had gone pop  :( :(

£55 inc vat delivery and mastic glue.

All fitted this afternoon ... got paid for G/F/S job and now got him as a regular £12 month customer as

"You were so honest and professional how you sorted the damage out"

 ;D  happy days  
Title: Re: It all went wrong today !! UPDATE
Post by: colin purewater on October 18, 2012, 03:46:04 pm
Full marks for customer services mate !  8)
Title: Re: It all went wrong today !! UPDATE
Post by: DeLuce on October 18, 2012, 06:16:44 pm
Yeah, fair dos Ian for a good professional service. You never know, it's possible you could pick more work up from word of mouth because of that!
And job satisfaction of course.  ;D
Title: Re: It all went wrong today !! UPDATE
Post by: Ian101 on October 18, 2012, 06:21:11 pm
cheers lads !

yup keep em happy and word spreads