Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Small but perfectley formed on October 08, 2012, 03:04:06 pm

Title: Facelift Phoenix
Post by: Small but perfectley formed on October 08, 2012, 03:04:06 pm
First impressions its the dogs ;D
Title: Re: Facelift Phoenix
Post by: scottt24 on October 08, 2012, 03:43:09 pm
What size have you bought and what pole were you using before
Quite interested to see a few reviews on these
Title: Re: Facelift Phoenix
Post by: Mike @ Facelift on October 08, 2012, 05:18:55 pm
First impressions its the dogs ;D

Glad you like it....
Title: Re: Facelift Phoenix
Post by: Small but perfectley formed on October 08, 2012, 06:49:53 pm
18 ft full carbon .
Gardiners slx 18 and 22
Title: Re: Facelift Phoenix
Post by: Mike #1 on October 08, 2012, 06:57:12 pm
Are phoenix poles a similar price as slx , Mike
Title: Re: Facelift Phoenix
Post by: Mike @ Facelift on October 08, 2012, 07:02:51 pm
Are phoenix poles a similar price as slx , Mike

Yes, I just got your email address off your site, I will drop you a price list later this evening.

Thanks
Mike
Title: Re: Facelift Phoenix
Post by: Dave Willis on October 08, 2012, 07:11:51 pm
And me please.

framestopanes@aol.com
Title: Re: Facelift Phoenix
Post by: Mike @ Facelift on October 08, 2012, 07:32:34 pm
And me please.

framestopanes@aol.com

No problem Mark, You will have one over soon.

Anymore, Anymore?  :D
Title: Re: Facelift Phoenix
Post by: brad t on October 08, 2012, 07:37:52 pm
bradleyswindows@ymail.com  ;)
Title: Re: Facelift Phoenix
Post by: Dave Willis on October 08, 2012, 07:48:37 pm
Ta, couple of quickies.
What thread is on the top section?
Can the pole be split down, does it have anything to prevent over extending the sections?
Is the base (handle) pure carbon or is it insulated in any way.
(26' Ultralite')
Title: Re: Facelift Phoenix
Post by: escorttdi on October 08, 2012, 08:00:34 pm
escorttdi@aol.com

it will have to be dam good to beat gardiners........  eagerly anticipating.........
Title: Re: Facelift Phoenix
Post by: Aqua-dapter on October 08, 2012, 08:18:34 pm
Ta, couple of quickies.
What thread is on the top section?
German thread.

Can the pole be split down
Yes

does it have anything to prevent over extending the sections?
It has a coloured wrap approx 6" that won't wear away, to indicate the end of the pole.

Is the base (handle) pure carbon or is it insulated in any way.
(26' Ultralite')
The base is non conductive glass fibre.

Mike can correct if necessary ;)

Paul
Title: Re: Facelift Phoenix
Post by: Mike @ Facelift on October 08, 2012, 08:35:48 pm
You should all now have price list and my contact details in your E-mail inboxes...

Title: Re: Facelift Phoenix
Post by: Dani J on October 08, 2012, 09:07:40 pm
escorttdi@aol.com

it will have to be dam good to beat gardiners........  eagerly anticipating.........

Mate of mine had one delivered last week, went and had a look, I must say, it’s a well impressive design pole specially the clamps , his is 22 carbon, I think Alex Gardiner got to think fast, because this pole is going to be the next Gardiners.
Title: Re: Facelift Phoenix
Post by: Alex Gardiner on October 08, 2012, 09:20:34 pm
escorttdi@aol.com

it will have to be dam good to beat gardiners........  eagerly anticipating.........

Mate of mine had one delivered last week, went and had a look, I must say, it’s a well impressive design pole specially the clamps , his is 22 carbon, I think Alex Gardiner got to think fast, because this pole is going to be the next Gardiners.

I've already got the 18 and 26 full carbon so I could check for myself :)
Title: Re: Facelift Phoenix
Post by: Stephen Fox on October 08, 2012, 09:29:15 pm
I've already got the 18 and 26 full carbon so I could check for myself :)

Alex, I think you've got the pre production models, not the actual complete poles we have now. Email me your details and we'll get you sorted out.

PS. About to email a link to our video, in response. Let me know what you think.
Title: Re: Facelift Phoenix
Post by: Alex Gardiner on October 08, 2012, 09:36:23 pm
I've already got the 18 and 26 full carbon so I could check for myself :)

Alex, I think you've got the pre production models, not the actual complete poles we have now. Email me your details and we'll get you sorted out.

PS. About to email a link to our video, in response. Let me know what you think.

I paid full retail price for them so I'm puzzled why I was sent pre-production models from one of your distributors, although the only thing I thought was missing was a printed logo which didn't bother me. I'll be taking this up with your distributor as a general Sale of Goods issue.
Title: Re: Facelift Phoenix
Post by: Dani J on October 08, 2012, 09:38:55 pm
escorttdi@aol.com

it will have to be dam good to beat gardiners........  eagerly anticipating.........

Mate of mine had one delivered last week, went and had a look, I must say, it’s a well impressive design pole specially the clamps , his is 22 carbon, I think Alex Gardiner got to think fast, because this pole is going to be the next Gardiners.

I've already got the 18 and 26 full carbon so I could check for myself :)

Yes Clamps Alex, they are the clever part of the pole   :)
Title: Re: Facelift Phoenix
Post by: Stephen Fox on October 08, 2012, 09:41:41 pm
Not really a biggie Alex, you of all people should know about pole issues, production, etc. We can get it sorted out for you. We've had a massive demand and distributors are excited, official launch soon, everything addressed and ready.
Title: Re: Facelift Phoenix
Post by: Alex Gardiner on October 08, 2012, 09:43:16 pm
escorttdi@aol.com

it will have to be dam good to beat gardiners........  eagerly anticipating.........

Mate of mine had one delivered last week, went and had a look, I must say, it’s a well impressive design pole specially the clamps , his is 22 carbon, I think Alex Gardiner got to think fast, because this pole is going to be the next Gardiners.

I've already got the 18 and 26 full carbon so I could check for myself :)

Yes Clamps Alex, they are the clever part of the pole   :)

:)
Title: Re: Facelift Phoenix
Post by: Alex Gardiner on October 08, 2012, 09:46:03 pm
Not really a biggie Alex, you of all people should know about pole issues, production, etc. We can get it sorted out for you. We've had a massive demand and distributors are excited, official launch soon, everything addressed and ready.

So are all the ones sold so far pre-production models?  If its just a case of not having a logo then I'm sure no-one will mind.
Title: Re: Facelift Phoenix
Post by: Stephen Fox on October 08, 2012, 10:10:04 pm
Warehouse have been contacting the ones we think received pro prods - you got yours through a distributor so it makes it a little difficult. Demand is huge, so trying to get it all spot on has been tricky. Everything from this point on though, logo aside, is ready to roll.

Title: Re: Facelift Phoenix
Post by: concept on October 08, 2012, 10:22:25 pm
This whole Phoenix launch seems to be a bit rushed and not planned properly, which is a shame really, as it has been a few weeks since it was "launched", and specs haven't been finalised still it seems as the range is limited to say the least, and with per-production models being sent out, all seems a little poor to me.

Not meant as a negative feedback, just constructive.

I know if I buy a pole from Gardiners, there is a range of spares on the shelf ready to go, and all models will have been tested out in the field prior to launch.

Title: Re: Facelift Phoenix
Post by: Stephen Fox on October 08, 2012, 10:41:28 pm
This whole Phoenix launch seems to be a bit rushed and not planned properly, which is a shame really, as it has been a few weeks since it was "launched", and specs haven't been finalised still it seems as the range is limited to say the least, and with per-production models being sent out, all seems a little poor to me.

Not meant as a negative feedback, just constructive.

I know if I buy a pole from Gardiners, there is a range of spares on the shelf ready to go, and all models will have been tested out in the field prior to launch.


Totally understand and hear where your coming from. To be honest we've been caught out after the buzz from vanfest. After people seeing the pole (before being ready to go), they wanted it and we have tried to keep up with demand.

Alex has had his fair share of issues with poles, so he would fully understand - remember this thread? :-

http://www.cleanitup.co.uk/smf/index.php?topic=81646.20

You can see some of the issues he had to address, but it is all about constant development, nothing is ever 'finished'. We (and Alex) are striving to create excellent products that are world class and people love to use. There is a lot more to come.
Title: Re: Facelift Phoenix
Post by: Spruce on October 09, 2012, 07:21:00 am
This whole Phoenix launch seems to be a bit rushed and not planned properly, which is a shame really, as it has been a few weeks since it was "launched", and specs haven't been finalised still it seems as the range is limited to say the least, and with per-production models being sent out, all seems a little poor to me.

Not meant as a negative feedback, just constructive.

I know if I buy a pole from Gardiners, there is a range of spares on the shelf ready to go, and all models will have been tested out in the field prior to launch.


Totally understand and hear where your coming from. To be honest we've been caught out after the buzz from vanfest. After people seeing the pole (before being ready to go), they wanted it and we have tried to keep up with demand.

Alex has had his fair share of issues with poles, so he would fully understand - remember this thread? :-

http://www.cleanitup.co.uk/smf/index.php?topic=81646.20

You can see some of the issues he had to address, but it is all about constant development, nothing is ever 'finished'. We (and Alex) are striving to create excellent products that are world class and people love to use. There is a lot more to come.


I agree with the sentiments made by concept - launch rushed and not planned properly......and my recent post http://www.cleanitup.co.uk/smf/index.php?topic=159232.0  

Surely you promoted your product on Vanfest to get a buzz into the market place for your offering. Surely you would have expected to generate a bit of excitement - sounds like marketing hogwash to me.

Rushing to get product out there ahead of plan always seems to backfire.
Title: Re: Facelift Phoenix
Post by: Stephen Fox on October 09, 2012, 07:28:36 am
Getting the pole to vanfest was more to see what window cleaners thought of it in the flesh. We knew a hardcore group would be there and valued their opinion.

We didn't know lee was going to make his video. That is where the buzz started online. So little unfair to call it marketing hogwash.

But you are correct. Never good to rush to get it out there, lesson learned!
Title: Re: Facelift Phoenix
Post by: Mike @ Facelift on October 09, 2012, 09:40:19 am
It was maybe my fault too, being desperate to show people a pole I knew would be create excitement....
Title: Re: Facelift Phoenix
Post by: concept on October 09, 2012, 11:02:14 am
It was maybe my fault too, being desperate to show people a pole I knew would be create excitement....

 I'm the same, the wife hates Saturday nights now.
Title: Re: Facelift Phoenix
Post by: Mike @ Facelift on October 09, 2012, 11:17:47 am
It was maybe my fault too, being desperate to show people a pole I knew would be create excitement....

 I'm the same, the wife hates Saturday nights now.

Ha ha, always desperate to get it out...
Title: Re: Facelift Phoenix
Post by: DaveG on October 09, 2012, 01:10:44 pm
Can you send me a price list too please Mike?

info@h2ose.co.uk

Cheers

Dave
Title: Re: Facelift Phoenix
Post by: Mike @ Facelift on October 09, 2012, 01:12:57 pm
Can you send me a price list too please Mike?

info@h2ose.co.uk

Cheers

Dave

No Problem.... on its way. Thanks for the interest.
Title: Re: Facelift Phoenix
Post by: DaveG on October 09, 2012, 02:29:47 pm
Thanks for the quick response Mike  ;D

Liking those prices   
Title: Re: Facelift Phoenix
Post by: George P on October 09, 2012, 02:33:42 pm
can you send me the prices please mike, enquiries@powellswindowcleaners.co.uk cheers george
Title: Re: Facelift Phoenix
Post by: Mike @ Facelift on October 09, 2012, 03:18:57 pm
Thanks for the quick response Mike  ;D

Liking those prices   

Good Stuff, Let me know If you need any help with anything else...

Quote
can you send me the prices please mike, enquiries@powellswindowcleaners.co.uk cheers george

No Problem George, there on the way...
Title: Re: Facelift Phoenix
Post by: Lee GLS on October 09, 2012, 03:44:56 pm
I had a look at the pheonix pole at polarbrite today, unfortunately they only had the hybrid there and no carbon fibre, but just having a quick go the clamps seem really good, the pole slides in and our really nicely, but the clamps are also extremely positive, they are definetly a step forward.

I would like to have seen the carbon fibre 26 UL as I am interested to see what it is like extended with the extra reach section left in to see wether it has much impact on the top of the pole with aded weight.

But first impressions are good.
Title: Re: Facelift Phoenix
Post by: George P on October 09, 2012, 03:49:53 pm
 thanks Mike for the quick response,


Title: Re: Facelift Phoenix
Post by: Mike @ Facelift on October 09, 2012, 03:53:02 pm
thanks Mike for the quick response,




No problem, Let me know if you need any other help...