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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: max a on October 05, 2012, 10:25:37 pm

Title: standing order
Post by: max a on October 05, 2012, 10:25:37 pm
standing order
hi they how do you get people to sign upto it ???
Title: Re: standing order
Post by: Blue Frog Systems on October 05, 2012, 10:31:01 pm
ask them... then they can either go to the bank and do it with your details / set it up online / set it up on the phone / someone has a standing order form you can get them to sign and then send to the bank
Title: Re: standing order
Post by: bobplum on October 05, 2012, 10:38:43 pm
most people do internet banking they just log on and set it up
Title: Re: standing order
Post by: steve rix on October 06, 2012, 11:16:04 pm
Internet banking is so simple no need for standing orders unless they are something like holiday lets when the customer doesnt live there
Title: Re: standing order
Post by: Blue Frog Systems on October 06, 2012, 11:18:41 pm
Standing orders take the hassle out of it though.

Ive customers who asked to do standing orders because they would rather set it up and leave it running than have to remember to do it every time you have cleaned the windows.

I offer both standing orders and bank transfer - leave it up to the customer
Title: Re: standing order
Post by: Steve Sed on October 07, 2012, 04:35:45 am
The problem with SOs is that they are monthy, but I am 4 or 8 weekly.
Title: Re: standing order
Post by: sunshine windows on October 07, 2012, 07:16:14 am
You can set up regular payment of any frequency with Santander Internet banking. Im sure this is possible with most other banks too
Title: Re: standing order
Post by: Mike #1 on October 07, 2012, 07:52:10 am
Never really liked the idea of custys wanting to set up standing orders , As if you go on holiday for 2 wks or get behind because of illness or bad weather .

Then you are in debt to custys and have to make sure you get them caught up but surely things will be complicated if any of the above reasons happen . Mike
Title: Re: standing order
Post by: SunShineCleaning on October 07, 2012, 09:18:39 am
I give the customers a SO price and a 'per visit' price. I explain they will get 10 visits a year and do the maths for them. They get a slight discount by doing SO over the year.

It all works out in the end, George simply credits them on the SO date.
Title: Re: standing order
Post by: jaydee on October 07, 2012, 03:14:19 pm
Hi you just have to give  sort code and bank account no  easier
Title: Re: standing order
Post by: bobplum on October 07, 2012, 06:44:28 pm
The problem with SOs is that they are monthy, but I am 4 or 8 weekly.

you can/they can do 4 weekly
failing that you miss them out once in the winter
Title: Re: standing order
Post by: Carl2009 on October 07, 2012, 08:34:40 pm
"The problem with SOs is that they are monthy, but I am 4 or 8 weekly. "

This is the problem I have with them. BACS is best.
Title: Re: standing order
Post by: Blue Frog Systems on October 08, 2012, 08:13:31 am
standing orders can be set up for any time period you select ... your thinking direct debits carl2009
Title: Re: standing order
Post by: Carl2009 on October 08, 2012, 01:28:29 pm
Nope i'm not. I have custies who have tried to set up SO's for 4 weekly and 8 weekly and both were not allowed by the bank.
Title: Re: standing order
Post by: Halfadaylee on October 08, 2012, 04:54:17 pm
Nope i'm not. I have custies who have tried to set up SO's for 4 weekly and 8 weekly and both were not allowed by the bank.

Bacs is best, your right.
I have got customers that pay 4 weekly s/o
One of my 8 weekly customers could not set up an 8 weekly s/o for £18.00 but set up a 4 weekly s/o for £9.00
Where there's a will there's a way
Art
Title: Re: standing order
Post by: bobplum on October 08, 2012, 08:06:28 pm
Different banks do have different rules as regards setting up time/dates for Standing Orders
you will just have to ask the customer to enquire

Bacs is fine if the client is disciplined enough to do it within a time period otherwise it ends up like collecting cash as you go back to remind them

To me Standing orders take the hassle away if you do miss them out because of illness you can always offer a Internal clean at the time of the next external clean and that balances it out.
And as i mentioned before if they pay monthly and you clean weekly you can miss them out once in the winter and that will balance things out