Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: keyser soze on September 29, 2012, 09:04:21 pm

Title: cleaning top flats
Post by: keyser soze on September 29, 2012, 09:04:21 pm
cleaning some top flats this morning . trying to fit my work in before the end of the month . and this geezer from the bottom flat came out complaining that all the dirt from the above flats are making his windows dirty and is demanding i clean his for free. what do you guys do in this predicament . i'll tell you what i did later. just to see if im on the same wave length as you more experienced windies. thanks in advance
Title: Re: cleaning top flats
Post by: Gav Camm lammy 283 on September 29, 2012, 09:10:48 pm
just laff at him ;D or offer to clean his
at same rate ;D ;D ;D
Title: Re: cleaning top flats
Post by: Steve Sed on September 29, 2012, 09:12:19 pm
Offer to rinse 'em off or offer for same price to clean them.
Title: Re: cleaning top flats
Post by: Fin Clearview on September 29, 2012, 09:14:04 pm
Tell him it was an isolated shower
Title: Re: cleaning top flats
Post by: stuart mc on September 29, 2012, 09:18:14 pm
I usually laugh and say what do you do when it rains, while I pack up
Title: Re: cleaning top flats
Post by: John pearce on September 29, 2012, 09:29:11 pm
I've got lots of work like this, and have had people come out and say all your stuffs going on my windows, and i've explained to them that all it is is (pure water) it won't damage your window,
and they've been ok about it, but i got a plan that if some one did take it further, i would suggest just cleaning one or two of their windows now and again for nothing just to keep em happy,(not all) because y it wouldn't be fair on the ones that pay,   all the one's that have come out too complain so far their windows were f***king mank,   ??? ??? just tying it on.
Title: Re: cleaning top flats
Post by: Spruce on September 29, 2012, 09:35:58 pm
Usually check the state of them first before I start. If they are clean and they get wet whilst I'm cleaning above them, I will put the brush over their windows for them out of courtesy and leave them clean. If they are dirty, I won't bother.
Title: Re: cleaning top flats
Post by: neil s on September 29, 2012, 09:44:44 pm
Quick rinse so as anything from above is washed down off windows deffo no brush contact no one getting a freebie from me. !!
Title: Re: cleaning top flats
Post by: king marko on September 29, 2012, 09:59:51 pm
I've had experience of this when working for you know who :)
I asked the customer what do they do when it rains? Then walked away.
In retrospect, If it happened again, I'd say complain to the occupier of the flat above who's paying - it's their problem not yours
Title: Re: cleaning top flats
Post by: bobplum on September 29, 2012, 10:39:00 pm
this is one reason i dont do flats
Title: Re: cleaning top flats
Post by: rosskesava on September 29, 2012, 11:12:01 pm
I just rinse the windows below.

Title: Re: cleaning top flats
Post by: KS Cleaning on September 30, 2012, 03:48:39 am
Usually check the state of them first before I start. If they are clean and they get wet whilst I'm cleaning above them, I will put the brush over their windows for them out of courtesy and leave them clean. If they are dirty, I won't bother.
+1,but I quickly blade off
Title: Re: cleaning top flats
Post by: Banbury Window Cleaning on September 30, 2012, 06:45:09 am
I too would check the state of the windows first!! if they are well maintained then i would quickly rinse!! If not like the other day when some pleb came out to moan about it I explained its only pure water and that aint gunna effect the state of his dirty windows!! I then asked what he did when it rained?? to which he didnt reply  :P As I left i offered to give him a quote for his windows but he just walked back inside!!
Title: Re: cleaning top flats
Post by: Ian101 on September 30, 2012, 07:05:11 am
Most people think were un educated nethanderthals so just look at them, grunt something whilst looking as intimitading as possible, spit on the floor and walk off ........................................ or

do what I used to do when I had a block of flats and just do 1 window free with a very quick pass of the brush tends to keep most of them happy.
Title: Re: cleaning top flats
Post by: bobplum on September 30, 2012, 09:17:18 am
Most people think were un educated nethanderthals so just look at them, grunt something whilst looking as intimitading as possible, spit on the floor and walk off ........................................ or

do what I used to do when I had a block of flats and just do 1 window free with a very quick pass of the brush tends to keep most of them happy.

i think you will find its Neanderthals,so i suppose you are!!! and do they come from Holland ?
(umbrella business mmmm)
Title: Re: cleaning top flats
Post by: Ian101 on September 30, 2012, 09:23:10 am
Most people think were un educated nethanderthals so just look at them, grunt something whilst looking as intimitading as possible, spit on the floor and walk off ........................................ or

do what I used to do when I had a block of flats and just do 1 window free with a very quick pass of the brush tends to keep most of them happy.

i think you will find its Neanderthals,so i suppose you are!!! and do they come from Holland ?
(umbrella business mmmm)

next time i see your van parked up unattended im going wee in ur flask of coffee  :o
Title: Re: cleaning top flats
Post by: bobplum on September 30, 2012, 10:39:04 am
Most people think were un educated nethanderthals so just look at them, grunt something whilst looking as intimitading as possible, spit on the floor and walk off ........................................ or

do what I used to do when I had a block of flats and just do 1 window free with a very quick pass of the brush tends to keep most of them happy.

i think you will find its Neanderthals,so i suppose you are!!! and do they come from Holland ?
(umbrella business mmmm)




next time i see your van parked up unattended im going wee in ur flask of coffee  :o



 ;D ;D ;D
Title: Re: cleaning top flats
Post by: keyser soze on September 30, 2012, 05:33:57 pm
he came up to me while cleaning top flat and said oi you better clean all the crap of my windows that you washed off from above
i said . its only like its been raining but if you want it done   its gonna cost you

he said like f@ck it is . you will do it for free

me; dont think so

him ; you better not leave before doing it

me; you got no hope of me doing your windows . not now f@ck off i dont respond to threats especially a low life like you . trouble with people like you is you always want something for nowt.

him; just get it done

me finished my job rinsed the flat above his which i would have done to his normally.. packed up and as i got in the van looked at him through his window put my thumbs up and left
Title: Re: cleaning top flats
Post by: Ian101 on September 30, 2012, 05:35:58 pm
bet hes waitng for you next month  :o
Title: Re: cleaning top flats
Post by: weetot on September 30, 2012, 06:16:20 pm
 ;D
Title: Re: cleaning top flats
Post by: keyser soze on September 30, 2012, 06:22:45 pm
looking forward to it lol
Title: Re: cleaning top flats
Post by: SPE on October 01, 2012, 10:16:13 am
As a couple of others have said, sometimes I'll give a quick rinse or blade off.
Depends on how they speak to me.
In the case of this fella making demands or threats to you, he'd have got nowhere with me either.
Important to keep your cool though and remain polite. I usually make them feel quite silly by explaining to them that had they spoken to me in a calm and polite way about any issue they had I'd have been more amenable, but as they've just come out all guns blazing effin and blinding at me THEY CAN DO ONE
Title: Re: cleaning top flats
Post by: Fin Clearview on October 01, 2012, 10:25:14 am
Next time crank pump up to the max when he comes out water cannon the F***er  ;D