Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Doctor Carpet (Ret'd) on August 15, 2012, 05:00:45 pm
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Phone rings...
"Hi Mate. I've bought myself a vax and I was just wondering if I could pay you to come and clean my carpets"
Me:" Er.....with your machinery?"
Him: "Oh yes, Ive got all the professional gear and I've bought the chemicals as well. I just want you to clean the carpets because you know what you're doing."
Me: "I can provide my own equipment-I think you'll find it does a better job."
Him: "No, my equipment is fine. I'll pay you £15."
Me: (dazed silence)
End of call.
I'm not normally stuck for words but.....................well, I suppose it takes all sorts.
Rog
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I guess this is one of those situations where with hindsight, you could think of lots of funny replies.
I would imagine that you were so taken aback that you probably could not think of anything apt at the time?
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Hi Guys
People that start off by calling me 'mate' have failed one of my filters and as such are unlikely to find me working for them. ;D
Cheers
Doug
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Mate, buddy, kiddo, .......all these can cause me to lose reception on my phone and have to end the call.
Even calls from mobile phones can be ended abruptly, I might be pessimistic but I never seem to get calls from OAPs or quality homes who are using a mobile, they tend to use the landline in thier homes.
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Normally I would agree with you mike but a few days ago I had a mobile call from a gentleman with a 7 bed house that needed cleaning.
Shaun
Ps have you had your op yet?
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I get loads of call from a mobile, usually builders, site managers & landlords etc,
i would be damned if i didnt answer them, its usually commercial and adds upto 65%
of our work.
I find oaps call on a private number, as many are ex-directory
Andrew
ps, hope your back on your feet soon Mike
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I went to get some solution hoses fixed yesterday the guy looked at them and then said,"just a carpet cleaner?" I laughed and reply "what do you mean just a carpet cleaner?", he meant that they weren't for sewage as he was having something to eat at the time.
Shaun
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it must just be me then :-\
but the calls i get on mobiles are usually just chavs & price shoppers.
I'm now at the point unless the phone number starts 86..87..84 (signifying my preferred area of work) i don't stop work and just let voice mail pick it up.
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I've done a search for numbers one to five but can't find any??? I've only been out for the day. :'(
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I've done a search for numbers one to five but can't find any??? I've only been out for the day. :'(
Did you get my text? Or are you just ignoring everyone ;D
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Mate, buddy, kiddo, .......all these can cause me to lose reception on my phone and have to end the call.
Even calls from mobile phones can be ended abruptly, I might be pessimistic but I never seem to get calls from OAPs or quality homes who are using a mobile, they tend to use the landline in thier homes.
Every time someone rings for a quote as says. I'd like a quote please 'my friend'. You know you have a time vampire on your hands who will mess you about. After many years I sometimes think I have a sixth sense. Who will cancel the night before, who wants a discount for CAAASSSHHH, who will still have the kiddies toys all over the floor when you turn up. etc
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Thats one for the book then roger.....
One of the most amusing stories i have heard in our business.. ;D
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Im with you on the mate thing.
Id say 50% of the emails I get for a quote are something like this
can u give me a price for getting a carpet cleaned.
And thats it.
They are deleted without reply.
Mark
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Ways to insult a carpet cleaner.
Me: thats us finished would you care to have a look?
Customer: thats great but what about that bit in the middle its not the same as under the sofa.
Me: thats the wear and fading I was telling you about at the start.
Customer: do you think it would come off if I used vanish?
ARGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH
Mark
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I used to get those incredibly dumb emails, so a few years ago I removed my email from my website. Now I get none, they have to phone.
Trust me you won't miss anything, get shot of it, :D
Craig
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I used to reply to those "how much to clean my carpets" or "what are your charges" emails, I very rarely got a reply back when I asked for more details.
People are very strange.
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Best one I had was a client in St George Hill ( big house - loads of money !) - when I was doing initial assement, lady complained that her cleaner ( !) had broken her £550 microwave , and could I have a look at it - had a fiddle - and told her it was not switched on at the plug !!!!!!!!!!!
After a bit of old chat she turned round and said to me " you seem like an intelligent person , why are you cleaning carpets ?" I nearly ped my self laughing - put an extra 10% on the quote - she went for it - so did job and it worked out at about £120.00 per hour - and as she was paying me - I thought that's why I'm a carpet cleaner, and if she was so intelligent why DOESN'T she BECOME a carpet cleaner -
"people are strange when your a stranger " THE DOORS 1968
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Gary, legendary ;D
I used to get those incredibly dumb emails, so a few years ago I removed my email from my website. Now I get none, they have to phone.
Trust me you won't miss anything, get shot of it, Cheesy
Craig
Couldn't agree more!
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Paul ashworth removed his contact form and emails from his website he also said that it go rid of people asking for a lounge carpet clean 7 metres by 7 metres approx in a terraced house!
Shaun