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UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: supernova77 on August 13, 2012, 06:11:28 pm

Title: Standing Orders
Post by: supernova77 on August 13, 2012, 06:11:28 pm

Hi All,

Most of my customers are on an x8 weekly schedule... I am going to try and move late payers and customers who pay by cheque onto a monthly payment standing order system.

Now... Theoretically 52 divided by 8 is 6.5 cleans per year, so I should charge a £30 (every 8 week) customer £16.25 per month (30 x 6.5 divided by 12)...

But - Do you think the customer would expect to pay only £15 monthly, and expect 6 cleans a year?

If I am on schedule one year they will get 6 cleans, the next year 7 cleans... So they should pay £16.25 per month.

What do you think?

Andy  ;)

Title: Re: Standing Orders
Post by: Frankybadboy on August 13, 2012, 06:29:23 pm

sound like you over do it.

keep it simple get them on bacs,what happens if you miss a clean,?due to sickness,hols etc

Title: Re: Standing Orders
Post by: GB Window Cleaning on August 13, 2012, 07:55:21 pm

Quote from: frankyplayboy on August 13, 2012, 06:29:23 pm

sound like you over do it.

keep it simple get them on bacs,what happens if you miss a clean,?due to sickness,hols etc

this is also what ive found i started trying to get a few on standing orders but its a nighmare to keep track of unless you on the exact same date or day each montt your due. bacs is better i find

Title: Re: Standing Orders
Post by: Richard iSparkle on August 13, 2012, 08:24:39 pm

Quote from: Andy* on August 13, 2012, 06:11:28 pm

Hi All,

Most of my customers are on an x8 weekly schedule... I am going to try and move late payers and customers who pay by cheque onto a monthly payment standing order system.

Now... Theoretically 52 divided by 8 is 6.5 cleans per year, so I should charge a £30 (every 8 week) customer £16.25 per month (30 x 6.5 divided by 12)...

But - Do you think the customer would expect to pay only £15 monthly, and expect 6 cleans a year?

If I am on schedule one year they will get 6 cleans, the next year 7 cleans... So they should pay £16.25 per month.

What do you think?

Andy  ;)

that s what we do.

if they pay monthly it will come out on the same day, or therabouts.  much easier to track than BACs

Title: Re: Standing Orders
Post by: Tom White on August 13, 2012, 08:55:56 pm

And if you fall behind and receive two payments and have only cleaned them once, you refund them in cash.  It feels really weird cleaning a property and then knocking on the door to give the customer cash!

But it's only fair!  ;D