Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Terry_Burrows on August 07, 2012, 01:11:56 pm

Title: Ashbys credit where due!
Post by: Terry_Burrows on August 07, 2012, 01:11:56 pm

must say I speak as I find! as you know,in one of my posts I jumped to a what seemed same problem with my machine, it was not the pump on this occasion! but a filter that had been added inside to protect anything getting into the pump,this was faulty, so a sorry is in order to Ashby,and a thank you! for putting it all better,

if I am wrong I will say so,on this occsasion I was!

so good job done form Ashby, and no charge! :o

credit where due!

Title: Re: Ashbys credit where due!
Post by: Shaun_Ashmore on August 07, 2012, 05:25:59 pm

Good post terry.

Shaun

Title: Re: Ashbys credit where due!
Post by: Carpet Dawg on August 07, 2012, 07:08:41 pm

Great news but why didn't they diagnose the problem on the first, second or third time of you bringing it in??

Title: Re: Ashbys credit where due!
Post by: Len Gribble on August 07, 2012, 07:34:58 pm

So they don’t give refunds only a credit note  ;)

Title: Re: Ashbys credit where due!
Post by: Terry_Burrows on August 07, 2012, 10:44:46 pm

Hi guys,last posts where the pump was at the problem,as in the past,but this time it was a filter that they added,as a precaution to protec the pump as things go.on another note as the machine is very good when all is well,I just hope
it all stays as it is,working ok, I have been fair and honest in all my statements,good and not so,

some people dont like this,as too many people for others listen to what I say..when I am just being honest,about our
Trade.. thats it,Ashbys have been going for many years,and I have know all these guys for as long!
I have even spoke to other repair people and got there views. I am so not out to point the gun,but just be fair
with,if there is a problem then solve it.. thats really it.
so all in all it was a problem that the solved for now,

credit as all ways where its due,we are what we are..our Industry.lets pull together..I ask for nothing more.

 ;)

Title: Re: Ashbys credit where due!
Post by: Len Gribble on August 08, 2012, 06:12:38 pm

Terry

I passed on Dartford’s nbr yesterday to a bloke, need insecticide to rid his place of bed bugs. He wouldn’t pay our price (I wonder where I would get it from insecticide that is)
 

Oh our powr-flite came fitted with one think its OE part  ;D ;) ;)