Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: magic moments on July 17, 2012, 09:07:53 pm

Title: Next time please
Post by: magic moments on July 17, 2012, 09:07:53 pm
Another second clean needed to text for access reply come next time please,I simply put no problem will remove you from regular list and as it would be 16 weeks since last clean ,will be 25 next clean thanks,2 mins later I get ,oh didn't realise it was that long il have them done tommorow please.
Title: Re: next time please
Post by: Jackal on July 17, 2012, 09:20:13 pm
you dont half get some dodgy customers magic,i only tex around 10 custys out of 350 ish but i never get a not today,i quite lucky i guess
Title: Re: next time please
Post by: bobplum on July 17, 2012, 09:21:09 pm
nicely done ;D
but it does  make you wonder what's the coming months going to be like with this customer
Title: Re: next time please
Post by: magic moments on July 17, 2012, 09:28:28 pm
I have got some dodgy ones I admit,I couldn't careless in the future with this one,il take the cash whilst its there.
Title: Re: next time please
Post by: dotty on July 17, 2012, 10:07:22 pm
drop your phone in bucket of water  problem sorted then just turn up
Title: Re: next time please
Post by: Ian101 on July 17, 2012, 10:53:11 pm
Great reply Magic !
Title: Re: next time please
Post by: dazmond on July 18, 2012, 06:55:06 am
why on earth are you cleaning a customers windows every 4 months?16 weeks since last clean? ??? ??? ???unless it was a big job at a good price i wouldnt bother.

most of my run of the mill domestic work is monthly or 2 monthly.i very rarely get a "not today".

its tough starting out and you tend to pick up your fair share of messers but itll come good over time.


best wishes


dazmond
Title: Re: next time please
Post by: magic moments on July 18, 2012, 09:03:02 am
Daz she was an 8 weekly and wanted to skip to next time ,so would have been 16 weeks between cleans.
Title: Re: next time please
Post by: richard jagger on July 18, 2012, 09:51:35 am
Rule no 2 : no doorstep cancellations. No last minute cancellations.Cancellations at least 5 days in advance as there are cost involved.If this is not AD-HEARD TO THE CUSTOMER WILL BE EXPECTED TO PAY THE FEE.  IN MY t/c
Title: Re: next time please
Post by: William McCafferty on July 18, 2012, 10:10:59 am
Rule no 2 : no doorstep cancellations. No last minute cancellations.Cancellations at least 5 days in advance as there are cost involved.If this is not AD-HEARD TO THE CUSTOMER WILL BE EXPECTED TO PAY THE FEE.  IN MY t/c

I have had a cancellation this morning the customers mother has died, I hope she posts my payment for a non clean soon. ???

use common sense 8)
Title: Re: next time please
Post by: AuRavelling79 on July 18, 2012, 11:05:26 am
I dunno PUREHYDRO - see, the custy's not thinking straight; she'll need clean windows for the funeral wake. Gotta educate them properly.

Custy'll thank you for being so considerate in time.

This is how you do it. (I'm surprised one of the estate agents types at your breakfast club didn't tell you this one.)

Custy: Can you leave them this time Mr. Hydro, you see my mother's just died.
PH:      Oh. I'm sorry to hear that ... when's the funeral?
Custy: Day after tomorrow, the family are coming over from London.
PH:      So you'll need clean windows won't you? Don't want Auntie Gert thinking you're slovenly do you? It's what yer mammy would have wanted isn't it?
Custy: Errr ... I didn't think of that ... ummmm .... I s'pose so.
PH:      You know it makes sense. Tea two sugars thanks luv.


She'll love you for it; honest!  ;)
Title: Re: next time please
Post by: G Griffin on July 18, 2012, 11:12:29 am
Rule no 2 : no doorstep cancellations. No last minute cancellations.Cancellations at least 5 days in advance as there are cost involved.If this is not AD-HEARD TO THE CUSTOMER WILL BE EXPECTED TO PAY THE FEE.  IN MY t/c

I have had a cancellation this morning the customers mother has died, I hope she posts my payment for a non clean soon. ???

use common sense 8)

Blimey, Hydro  :o.
Ask her to pay you with her mother's gold teeth  ;D.
Title: Re: next time please
Post by: C o z y on July 18, 2012, 11:24:44 am
I dunno PUREHYDRO - see, the custy's not thinking straight; she'll need clean windows for the funeral wake. Gotta educate them properly.

Custy'll thank you for being so considerate in time.

This is how you do it. (I'm surprised one of the estate agents types at your breakfast club didn't tell you this one.)

Custy: Can you leave them this time Mr. Hydro, you see my mother's just died.
PH:      Oh. I'm sorry to hear that ... when's the funeral?
Custy: Day after tomorrow, the family are coming over from London.
PH:      So you'll need clean windows won't you? Don't want Auntie Gert thinking you're slovenly do you? It's what yer mammy would have wanted isn't it?
Custy: Errr ... I didn't think of that ... ummmm .... I s'pose so.
PH:      You know it makes sense. Tea two sugars thanks luv.


She'll love you for it; honest!  ;)

Reading your posts is more fun than Mrs Browns Boys  ;D ;D ;D
Title: Re: next time please
Post by: William McCafferty on July 18, 2012, 11:33:35 am
I dunno PUREHYDRO - see, the custy's not thinking straight; she'll need clean windows for the funeral wake. Gotta educate them properly.

Custy'll thank you for being so considerate in time.

This is how you do it. (I'm surprised one of the estate agents types at your breakfast club didn't tell you this one.)

Custy: Can you leave them this time Mr. Hydro, you see my mother's just died.
PH:      Oh. I'm sorry to hear that ... when's the funeral?
Custy: Day after tomorrow, the family are coming over from London.
PH:      So you'll need clean windows won't you? Don't want Auntie Gert thinking you're slovenly do you? It's what yer mammy would have wanted isn't it?
Custy: Errr ... I didn't think of that ... ummmm .... I s'pose so.
PH:      You know it makes sense. Tea two sugars thanks luv.


She'll love you for it; honest!  ;)

I went one better, I have rearrange the clean for next Monday, I wouldn't have been able to do it today anyway as its pouring down, she also mentioned that her daughter is getting married in 3 weeks, so I will be bringing her next clean forward by 1 week.

They will of course name the 1st man child after me, and I don't drink tea, but I do like cream cake with my coffee ;D
Title: Re: next time please
Post by: C o z y on July 18, 2012, 11:55:02 am
What, they will call their first male child "Pure Hydro cleaners"?
Title: Re: next time please
Post by: William McCafferty on July 18, 2012, 11:59:59 am
What, they will call their first male child "Pure Hydro cleaners"?

you have missed out Ltd ;D
Title: Re: next time please
Post by: AuRavelling79 on July 18, 2012, 05:15:54 pm
Their first male child is limited? I thought the correct term was "special needs".
Title: Re: next time please
Post by: Dave Willis on July 19, 2012, 12:53:55 pm
Billy Ballpooper LTD?

Funny name for a child  ???
Title: Re: next time please
Post by: William McCafferty on July 19, 2012, 01:03:17 pm
Billy Ballpooper LTD?

Funny name for a child  ???

Different forum, same crap from same members, using different names, at least I am who I say I am