Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Ian101 on July 17, 2012, 07:11:36 pm

Title: Not this time text try me next time ... new customer
Post by: Ian101 on July 17, 2012, 07:11:36 pm
 ;D .. so new not even done them once yet ......... neighbour of 2 on a cul de sac who asked me last time how much to do mine so gave him a price and he said great yup do mine when ur next here doing the neighbours (2 monthly)

due tomorrow

got a text off him today saying due to rain to miss him out this time "but try me next time" wtf pmsl  ;D ;D ;D

didnt even reconise as a "customer" when 1st got text.

Gutted .... was counting on his £16  :o :o

do u think I should "try him" next time
Title: Re: Not this time text try me next time ... new customer
Post by: ben M on July 17, 2012, 07:30:42 pm
You should send a text back and say: sorry but i don't want to waste my time  to try you again!  ;)
Title: Re: Not this time text try me next time ... new customer
Post by: supernova77 on July 17, 2012, 07:32:46 pm
I would have have text him back and said that I work in all weather - Would he like to remain on the list or not?

Andy
Title: Re: Not this time text try me next time ... new customer
Post by: dazmond on July 17, 2012, 07:33:10 pm
 phone him and tell him rain will not affect quality of the clean.if he s not happy then you will re clean within 48 hours.

if he doesnt accept dump him.the last thing you want on a 2 monthly is a "not this time".ill gaurantee he ll mess you about in future mate.


he either wants his windows cleaned or not!!! ;D ;D ;D
Title: Re: Not this time text try me next time ... new customer
Post by: ♠Winp®oClean♠ on July 17, 2012, 07:34:36 pm
Text him next time & say "sorry will have to miss you this time as weather is great & I'm a bit pushed with regulars" ;)
Title: Re: Not this time text try me next time ... new customer
Post by: Blue Frog Systems on July 17, 2012, 07:37:27 pm
What he said ^^^^
Title: Re: Not this time text try me next time ... new customer
Post by: Roy Cauldery on July 17, 2012, 07:40:34 pm
Text him next time & say "sorry will have to miss you this time as weather is great & I'm a bit pushed with regulars" ;)

Quality,thats going in my book of great replies-nice one :)

Regards
Roy
Title: Re: Not this time text try me next time ... new customer
Post by: *Hector* on July 17, 2012, 07:41:59 pm
Text him next time & say "sorry will have to miss you this time as weather is great & I'm a bit pushed with regulars" ;)

one liner of the week month so far  ;D ;D
Title: Re: Not this time text try me next time ... new customer
Post by: magic moments on July 17, 2012, 07:57:19 pm
A little dissapointed Ian to be honest ,surely you must text with a witty responce ,I've used. Many of yours to great success .
Title: Re: Not this time text try me next time ... new customer
Post by: Ian101 on July 17, 2012, 10:50:34 pm
Sorry Magic but this one got better of me but like the sorry too busy with regulars due to good weather reply
Title: Re: Not this time text try me next time ... new customer
Post by: bobby p on July 17, 2012, 10:54:54 pm
place a small bet with your lad that you the old pro can turn him into a regular who never cancels even in winter

find out the newbies hobbys and fake an intrest so you become a pal
Title: Re: Not this time text try me next time ... new customer
Post by: Paul Coleman on July 17, 2012, 11:07:50 pm
Send the following text back: "Dear Sir.  I have already tried you and you have been found guilty."
Title: Re: Not this time text try me next time ... new customer
Post by: GB Window Cleaning on July 17, 2012, 11:09:45 pm
phone him and tell him rain will not affect quality of the clean.if he s not happy then you will re clean within 48 hours.

if he doesnt accept dump him.the last thing you want on a 2 monthly is a "not this time".ill gaurantee he ll mess you about in future mate.


he either wants his windows cleaned or not!!! ;D ;D ;D
i would do this exactly! no texts either phone him up!
Title: Re: Not this time text try me next time ... new customer
Post by: Jackal on July 18, 2012, 08:14:35 am
Text him next time & say "sorry will have to miss you this time as weather is great & I'm a bit pushed with regulars" ;)


brilliant  ;D
Title: Re: Not this time text try me next time ... new customer
Post by: Tom White on July 18, 2012, 08:14:59 am
If you've enough work, just don't bother or in six months time you'll just reflect back on this and think, "I wish I never bothered!"
Title: Re: Not this time text try me next time ... new customer
Post by: Klean07 on July 18, 2012, 08:43:22 am
I had one on Monday that text me back asking me "is it really worth it this weather"? I text back and said rain wasn't forecast yesterday but got no reply. However I still did her windows because gardener was there to let me in.
Title: Re: Not this time text try me next time ... new customer
Post by: AuRavelling79 on July 18, 2012, 10:54:08 am
I had one on Monday that text me back asking me "is it really worth it this weather"? I text back and said rain wasn't forecast yesterday but got no reply. However I still did her windows because gardner was there to let me in.

Alex goes round letting windies onto custies property? Now that is good service!  ;D
Title: Re: Not this time text try me next time ... new customer
Post by: G Griffin on July 18, 2012, 11:08:08 am
I always use the 'too busy with my regulars' response, for that type.
If it's someone that I would consider again or that I want to prove a point to (or just wind up  :D), I tell them I'll put them on my 'waiting list'. Then they have to wait until I get a vacancy on my round.
I just play it by ear, then.
Title: Re: Not this time text try me next time ... new customer
Post by: Wc Solutions on July 18, 2012, 02:41:44 pm
ive said this to a few at first but after no one took offence i say it to all the time waster customers

- just as much as you are looking for a good, regular & reliable window cleaner, we also need good regular & reliable customers.
Title: Re: Not this time text try me next time ... new customer
Post by: William McCafferty on July 18, 2012, 03:34:28 pm
Text back and appolgise that you will not be able to clean their windows ever again, explain that because it has been raining for the last 2 months, that you have gone out of business, the bailiffs are reposing the house, social services will be fostering the kids out, the dog and cat are at the pound, the wife has left you for an umbrella seller and the salvation army are now feeding you at the nightly soup kitchen. ;D
Title: Re: Not this time text try me next time ... new customer
Post by: Klean07 on July 18, 2012, 03:45:22 pm
I had one on Monday that text me back asking me "is it really worth it this weather"? I text back and said rain wasn't forecast yesterday but got no reply. However I still did her windows because gardner was there to let me in.

Alex goes round letting windies onto custies property? Now that is good service!  ;D
Gardener then!! Some people.