Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Roy Cauldery on June 25, 2012, 05:38:49 pm

Title: Customer demands
Post by: Roy Cauldery on June 25, 2012, 05:38:49 pm
we were recomended to a prospective new client
All organised over the phone as she was in London-suited me as its a pain doing quotes at night
Team turned up on site to be given the following list of demands:
1)you can only come when I phone you
2)You can only pass the hose over the side gate but you cant go through it yourself
3)you have to knock and wait for me come and let you in where upon, you will take off your boots,go through the house and into the rear garden and put boots on(outside) again prior to commencing work
4)you must be quite at all times as they dont like any noise

we cleaned it once and threw away all her details as we drove off the driveway
Title: Re: customer demands
Post by: A & J Owen Window Cleaning on June 25, 2012, 06:13:07 pm
i thought that was standard mate. only kidding. i would have walked off site straight away.
Title: Re: customer demands
Post by: Paul Griffin on June 25, 2012, 06:19:51 pm
I'm suprised you even cleaned it the once...

Some customers live in a world of there own and thinks everything happens around them.....
Title: Re: customer demands
Post by: Ian101 on June 25, 2012, 06:46:41 pm
we were recomended to a prospective new client
All organised over the phone as she was in London-suited me as its a pain doing quotes at night
Team turned up on site to be given the following list of demands:
1)you can only come when I phone you


thats about as far as she would have got with us   ;D

some people ay !!

out of interest what was value of job ?

£200+ then perhaps I would play along
Title: Re: customer demands
Post by: Roy Cauldery on June 25, 2012, 07:14:58 pm
wish it was a £200 er
no-only three bed semi(she thinks its hampton court palace obviously)
£36 first(and last) clean

I think I shall chalk that one up to experience(you bl**dy learn quick in this game)
Title: Re: customer demands
Post by: Paul Coleman on June 25, 2012, 08:40:46 pm
we were recomended to a prospective new client
All organised over the phone as she was in London-suited me as its a pain doing quotes at night
Team turned up on site to be given the following list of demands:
1)you can only come when I phone you
2)You can only pass the hose over the side gate but you cant go through it yourself
3)you have to knock and wait for me come and let you in where upon, you will take off your boots,go through the house and into the rear garden and put boots on(outside) again prior to commencing work
4)you must be quite at all times as they dont like any noise

we cleaned it once and threw away all her details as we drove off the driveway

I would definitely have done it a second time just to take my vuvuzela along.
Title: Re: customer demands
Post by: Roy Cauldery on June 25, 2012, 10:22:23 pm
Paul-it's uncanny but how the hell did you know?