Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Ian101 on June 23, 2012, 06:38:55 am

Title: "We charge double on the 1st clean" or "Our standard price is"
Post by: Ian101 on June 23, 2012, 06:38:55 am
Got this idea off Mick Campbell last week and used it twice yesterday.

When a potential customer asks "how much to do mine" and I think its going to be a one off Ive started saying

"Our standard price for this type of house is £24, then if you become a regular monthly customer it drops to £12 a month"

First house turned out to be an EOT and she didnt want to loose deposit and second house now a regular monthly customer.

Dont normally charge extra for 1st clean but handy phrase to use I found.
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: colin purewater on June 23, 2012, 06:48:52 am
I like that Ian!  ;D
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Paul Coleman on June 23, 2012, 06:51:09 am
Got this idea off Mick Campbell last week and used it twice yesterday.

When a potential customer asks "how much to do mine" and I think its going to be a one off Ive started saying

"Our standard price for this type of house is £24, then if you become a regular monthly customer it drops to £12 a month"

First house turned out to be an EOT and she didnt want to loose deposit and second house now a regular monthly customer.

Dont normally charge extra for 1st clean but handy phrase to use I found.

That's a much better way than saying about "charging extra" for the first clean.  Also, it may assist in ensuring they stay regularrather than a three clean wonder.
I suppose it's a bit like the difference between "late payment penalty" and "prompt payment discount".
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Ian101 on June 23, 2012, 07:04:10 am
yup worked well yesterday however on Monday the old dear who asked for a one off nearly had a seizure when I quoted £20 for a minging 3 bed semi with 7 windows and 2 doors.

"oooooo the last bloke did it for a fiver"

bye !!!!!  ;D
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Paul Coleman on June 23, 2012, 08:27:25 am
yup worked well yesterday however on Monday the old dear who asked for a one off nearly had a seizure when I quoted £20 for a minging 3 bed semi with 7 windows and 2 doors.

"oooooo the last bloke did it for a fiver"

bye !!!!!  ;D

Indeed, but presumably that's not the sort of job you want anyway.
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Perfect Windows on June 23, 2012, 10:47:40 am
yup worked well yesterday however on Monday the old dear who asked for a one off nearly had a seizure when I quoted £20 for a minging 3 bed semi with 7 windows and 2 doors.

"oooooo the last bloke did it for a fiver"

bye !!!!!  ;D

My standard reply to that approach is "I'm sure if you call him he'll still do it for that price..."

Vin
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Tom White on June 23, 2012, 12:31:26 pm
Use it on any job you don't really want; just stick a high price in.  Why not?
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Richard iSparkle on June 23, 2012, 12:52:44 pm
Got this idea off Mick Campbell last week and used it twice yesterday.

When a potential customer asks "how much to do mine" and I think its going to be a one off Ive started saying

"Our standard price for this type of house is £24, then if you become a regular monthly customer it drops to £12 a month"

First house turned out to be an EOT and she didnt want to loose deposit and second house now a regular monthly customer.

Dont normally charge extra for 1st clean but handy phrase to use I found.

I like this phrase very much  :)
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Ian101 on June 23, 2012, 07:01:30 pm
Got this idea off Mick Campbell last week and used it twice yesterday.

When a potential customer asks "how much to do mine" and I think its going to be a one off Ive started saying

"Our standard price for this type of house is £24, then if you become a regular monthly customer it drops to £12 a month"

First house turned out to be an EOT and she didnt want to loose deposit and second house now a regular monthly customer.

Dont normally charge extra for 1st clean but handy phrase to use I found.

I like this phrase very much  :)

yup nice and simple ... like me  ;D
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: dmlservices on June 23, 2012, 11:27:06 pm
yup worked well yesterday however on Monday the old dear who asked for a one off nearly had a seizure when I quoted £20 for a minging 3 bed semi with 7 windows and 2 doors.

"oooooo the last bloke did it for a fiver"

bye !!!!!  ;D

My reply to that is " where is he is now" ? they usually say " don't know, not seen him for ages"... to which I reply " I do , poor bloke must have starved to death"

Daz
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: GB Window Cleaning on June 24, 2012, 12:17:26 am
yup worked well yesterday however on Monday the old dear who asked for a one off nearly had a seizure when I quoted £20 for a minging 3 bed semi with 7 windows and 2 doors.

"oooooo the last bloke did it for a fiver"

bye !!!!!  ;D

My reply to that is " where is he is now" ? they usually say " don't know, not seen him for ages"... to which I reply " I do , poor bloke must have starved to death"

Daz
lol  ;D
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: GB Window Cleaning on June 24, 2012, 07:11:05 am
when any patential custard says anything like that, my generic stadard without thinking response is ..."okay, thank for your time" and im off like arat up a drain pipe!  :)

i dont bother aurguing these days because they rarly change there minds and all the time im atempting to change there minds im loosing time i could be with a decent partential!

i think the only windies who aurgue the point is when they themselves are not sure of what there doing and saying. i could be wrong on this point of course! :P

george
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Ian101 on June 24, 2012, 08:06:23 am
when any patential custard says anything like that, my generic stadard without thinking response is ..."okay, thank for your time" and im off like arat up a drain pipe!  :)

i dont bother aurguing these days because they rarly change there minds and all the time im atempting to change there minds im loosing time i could be with a decent partential!

i think the only windies who aurgue the point is when they themselves are not sure of what there doing and saying. i could be wrong on this point of course! :P

george

agree

quote with confidence

they either accept or they dont

if not then NEXT CUSTOMER PLEASE ;D ;D

Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: AuRavelling79 on June 24, 2012, 09:14:00 am
Good tip Ian. Thanks.
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Deangsi on June 24, 2012, 06:51:10 pm
Ian do you clean in oswestry shropshire at all seen a vivaro with hto exteria cleaning was doing a gutter vac jod. Also saw the van at queens head on a drive
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Ian101 on June 24, 2012, 07:03:00 pm
Ian do you clean in oswestry shropshire at all seen a vivaro with hto exteria cleaning was doing a gutter vac jod. Also saw the van at queens head on a drive

No not me as Gav Camm wont allow me .... he said summit about patches ... think he was trying to stop smoking

 ;) ;)
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: Deangsi on June 24, 2012, 09:50:33 pm
Not sure who that was then lol
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: mikecam on June 24, 2012, 09:52:01 pm
Use it on any job you don't really want; just stick a high price in.  Why not?

Is this your experience Tosh or a guess? I ask as this method really works for us, so much so that when i start getting knocked back from it then i'll consider changing and just going straight in at a cheap price. I'm guessing from your reply you don't think its a good method?
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: mikecam on June 24, 2012, 09:55:45 pm
Got this idea off Mick Campbell last week and used it twice yesterday.

When a potential customer asks "how much to do mine" and I think its going to be a one off Ive started saying

"Our standard price for this type of house is £24, then if you become a regular monthly customer it drops to £12 a month"

First house turned out to be an EOT and she didnt want to loose deposit and second house now a regular monthly customer.

Dont normally charge extra for 1st clean but handy phrase to use I found.

Hey glad its working for ya. I think its starting to set me back now, as somedays i'm only going out to do 5 first cleans and my main round is getting behind !!!   ;D ;D
Title: Re: "We charge double on the 1st clean" or "Our standard price is"
Post by: sunshine windows on June 24, 2012, 10:39:40 pm
Priced a job last month. Standard house with a conny, could be arsed to do it for less than £40 every 3 months as this was the frequency they wanted. He tried to haggle on price to which I replied, if you want the standard of clean to drop because I begrudge coming out to the job then fine, you can have it cheaper. If not, it's £40 per clean. Quote accepted.  ;)