Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: WGB on June 21, 2012, 06:10:50 pm

Title: Freebie's for new custys???
Post by: WGB on June 21, 2012, 06:10:50 pm
Just about to start canvassing to build on small round and was gonna offer a free inside clean and frame polish for all new regular custys on my flyers which i was gonna drop a few days b4 i canvass, but just been reading that inside cleans can be a nightmare and can sometimes take twice as long as outside cleans. So now just thinking of offering free frame polish for new regular custys? Would this be a good idea to get new custys in? ???
Title: Re: freebie's for new custys???
Post by: George P on June 21, 2012, 06:13:27 pm
no, no, no, value what you do and charge accordingly, slower yes, but better customers also
Title: Re: freebie's for new custys???
Post by: SB Cleaning on June 21, 2012, 06:38:42 pm
Quote from: George P on June 21, 2012, 06:13:27 pm
no, no, no, value what you do and charge accordingly, slower yes, but better customers also
Agreed
Title: Re: freebie's for new custys???
Post by: steve rix on June 21, 2012, 06:59:37 pm
No, why work for nothing? If someone wants a window cleaner they will get one wether or not you are doing work for free
Title: Re: freebie's for new custys???
Post by: Perfect Windows on June 21, 2012, 07:01:57 pm
No!

You want customers who want to pay you to work.  You'll get the wrong type of customer with an offer like that.

Vin
Title: Re: freebie's for new custys???
Post by: Ian101 on June 21, 2012, 07:31:52 pm
Never ...... I say again NEVER

do owt for free as they will expect it every time ... when I first started an old dear asked me to give her mirrors a wipe over in her kitchen and would I charge for em ... no I said so went into kitchen 2 of em  7 ft by 5 ft now do them every clean ... treat as a reminder to myself to do nowt for owt
Title: Re: freebie's for new custys???
Post by: Richard Neal on June 21, 2012, 07:53:33 pm
Quote from: Ian H2o on June 21, 2012, 07:31:52 pm
Never ...... I say again NEVER

do owt for free as they will expect it every time ... when I first started an old dear asked me to give her mirrors a wipe over in her kitchen and would I charge for em ... no I said so went into kitchen 2 of em  7 ft by 5 ft now do them every clean ... treat as a reminder to myself to do nowt for owt


That one made me chuckle  :D
Title: Re: freebie's for new custys???
Post by: L.U.K.E on June 22, 2012, 11:01:14 am
If you want to offer something for free why not offer a customer a free window clean if
they recommend you to a another regular window cleaning customer.

Luke  :)
Title: Re: Freebie's for new custys???
Post by: richard jagger on June 22, 2012, 12:03:12 pm
Anything you do for nothing is worth nothing. So you will never charge for it the next time.
Title: Re: Freebie's for new custys???
Post by: Ian101 on June 22, 2012, 12:12:34 pm
Apart from what Luke said that's worth 10 new proper customers a year to me as great customers know other great potential customers u never see chavs mixing with nice people
Title: Re: Freebie's for new custys???
Post by: WGB on June 22, 2012, 04:40:05 pm
Thanks for the advice every1, very helpful for us rookie's ;D
Title: Re: Freebie's for new custys???
Post by: Will_Haggerty on June 22, 2012, 04:52:46 pm
Don't do anything for free, I just dont put anything extra on for first cleans and I've still got most of my customers from when I first started with them