Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: CLEANEAST CARPETS on January 18, 2006, 05:11:34 pm

Title: "THE PRICE IS RIGHT"
Post by: CLEANEAST CARPETS on January 18, 2006, 05:11:34 pm

I took my first phone call from my free listing on Yell.com on friday, and as the job was about 15 miles from home I gave a rough price over the phone on the given sizes but explained that I would do an onsite survey if they were intrested.
Nothing from them (I knew giving price on phone was a bad idea) until this morning when customer phoned us thinking we were a different firm to give them the job :'( :'(
Why are you twice as expensive as the other firm ??? ???
Explained our cleaning methods, time involved/cost of job, ensured them we would do an excellent job, etc etc.
Guess what, phone rang this afternoon they want us to do the clean next week, doing survey on saturday. ;D ;D
IT JUST GOES TO SHOW IT'S QUALITY THAT COUNTS,  NOT PRICE  ;) ;)

Barbara

Title: Re: "THE PRICE IS RIGHT"
Post by: Geoff Jewkes on January 18, 2006, 07:03:53 pm

Thats very true.

Title: Re: "THE PRICE IS RIGHT"
Post by: BRSL on January 18, 2006, 10:48:27 pm

I think those that aint splash and dash should be proud of the fact and never go down that line at least you will sleep at night  ;D ;D ;D ;D

Title: Re: "THE PRICE IS RIGHT"
Post by: CLEANEAST CARPETS on January 23, 2006, 08:49:07 pm

"Striving for quality"

It's got a nice ring to it ;D ;D ;D

Barbara