Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: billozz on June 13, 2012, 07:32:34 pm
-
hey guys, we are in need of some of the above but dont want to get them from gardiner so if anyone has managed to find something similar elsewhere that would be great, or even justa suggestion of a good brush
thanks
Bill
-
whats wrong with gardiners? ???
-
Sorry cant help i only buy my brushes from Gardiners as i believe they are easily the best in the market :)
-
Gardiners sell Gardiners .... why not buy from them ? they are in my opinion the best brushes on the market
-
gardiners for me too ... sorry , get with the masses
-
whats wrong with gardiners? ???
well dont get me wrong i really like the ppl at gardiners and we get some really good service from them, but we bought some superlite brushes about 6-7 months ago and the bristles on them just come out, they get caught in the beading of the windows and they just fall out, we have loads of windows on our round with red bristles sticking in the beading of them, we spoke to gardiners and told them and sent them pics of the brushes and in their opinion we are rubbing the brushes along the wall !!, ths is absolutely ridiculous why would we do that and also anyone that cleans windows will know that there is a fair bit of frame around most modeern pvc windows so it is not possible to rub the bristles against a wall, you might catch the edge of the brush on the wall, but this would not remove the bristles. add to this the fact that they are quite expensive in the first palce and we just thought we look for something else. have to say though i am a bit dissapointed with the reaction from gardiners.
-
same has happened with my old and now replaced with a new one superlite xtreme standard brush
its called wear and tear, things get old and need to be replaced!
-
whats wrong with gardiners? ???
well dont get me wrong i really like the ppl at gardiners and we get some really good service from them, but we bought some superlite brushes about 6-7 months ago and the bristles on them just come out, they get caught in the beading of the windows and they just fall out, we have loads of windows on our round with red bristles sticking in the beading of them, we spoke to gardiners and told them and sent them pics of the brushes and in their opinion we are rubbing the brushes along the wall !!, ths is absolutely ridiculous why would we do that and also anyone that cleans windows will know that there is a fair bit of frame around most modeern pvc windows so it is not possible to rub the bristles against a wall, you might catch the edge of the brush on the wall, but this would not remove the bristles. add to this the fact that they are quite expensive in the first palce and we just thought we look for something else. have to say though i am a bit dissapointed with the reaction from gardiners.
Hi Bill
The way to tell if it is wear and tear is to look at the edges of the stock. If the stock is heavily abraded and worn away in comparison to a new stock, then this cannot have happened from cleaning glass and PVC so will have come from abrasion on masonry window reveals. If you take a look on your brush stock and the edges are not heavily abraded and worn, then you may want to send the brush back to us for assessment.
-
i have this same problem with gardiner brushes. thought it was just me. i have recently started to use gardiner brushes and poles 12 months. my opinion good poles but the brushes are pretty poop they take no real graft always know when we have been bristles everywhere!
-
i have this same problem with gardiner brushes. thought it was just me. i have recently started to use gardiner brushes and poles 12 months. my opinion good poles but the brushes are pretty poop they take no real graft always know when we have been bristles everywhere!
It is recommended that any window cleaning brush is replaced regularly. I would personally recommend replacing an every day brush head every 8-12 months. Brushes are a consumable item much like a squeegee rubber is for a traditional window cleaner. Even if a brush looks in good condition the ends of each bristle will become pointed and less effective at cleaning after 12 months of scrubbing. The improvement upon replacement will be much the same as when replacing a worn out squeegee rubber.
-
whats wrong with gardiners? ???
well dont get me wrong i really like the ppl at gardiners and we get some really good service from them, but we bought some superlite brushes about 6-7 months ago and the bristles on them just come out, they get caught in the beading of the windows and they just fall out, we have loads of windows on our round with red bristles sticking in the beading of them, we spoke to gardiners and told them and sent them pics of the brushes and in their opinion we are rubbing the brushes along the wall !!, ths is absolutely ridiculous why would we do that and also anyone that cleans windows will know that there is a fair bit of frame around most modeern pvc windows so it is not possible to rub the bristles against a wall, you might catch the edge of the brush on the wall, but this would not remove the bristles. add to this the fact that they are quite expensive in the first palce and we just thought we look for something else. have to say though i am a bit dissapointed with the reaction from gardiners.
I must admit i have had this happen to me, but only with the white Extreme brushes, i dont rub the stock on the walls either and the brushes have been nearly new when its happened, the beading plucks the bristles out i think :-\
-
i have this same problem with gardiner brushes. thought it was just me. i have recently started to use gardiner brushes and poles 12 months. my opinion good poles but the brushes are pretty poop they take no real graft always know when we have been bristles everywhere!
It is recommended that any window cleaning brush is replaced regularly. I would personally recommend replacing an every day brush head every 8-12 months. Brushes are a consumable item much like a squeegee rubber is for a traditional window cleaner. Even if a brush looks in good condition the ends of each bristle will become pointed and less effective at cleaning after 12 months of scrubbing. The improvement upon replacement will be much the same as when replacing a worn out squeegee rubber.
alex,
i have tried to post the same pics that i sent to you,but the site wont let me, there is some wear to the stock, but it is not excessive and you are bound to get some wear to the edge of it asthat part will come into contact with walls, but the bristles have not been rubbed along a wall, the red spots on the pics i sent to you are not the remains of worn down bristles, what you can see is whatever holds the bristlees in place, the bristles do not appear to be held in place by epoxy or a strong glue, i can send you dozens of pictures of windows we have cleand with bristles sticking out of the window beading, another contributor to this post has said exactly the same, this cannot be right
-
whats wrong with gardiners? ???
well dont get me wrong i really like the ppl at gardiners and we get some really good service from them, but we bought some superlite brushes about 6-7 months ago and the bristles on them just come out, they get caught in the beading of the windows and they just fall out, we have loads of windows on our round with red bristles sticking in the beading of them, we spoke to gardiners and told them and sent them pics of the brushes and in their opinion we are rubbing the brushes along the wall !!, ths is absolutely ridiculous why would we do that and also anyone that cleans windows will know that there is a fair bit of frame around most modeern pvc windows so it is not possible to rub the bristles against a wall, you might catch the edge of the brush on the wall, but this would not remove the bristles. add to this the fact that they are quite expensive in the first palce and we just thought we look for something else. have to say though i am a bit dissapointed with the reaction from gardiners.
I must admit i have had this happen to me, but only with the white Extreme brushes, i dont rub the stock on the walls either and the brushes have been nearly new when its happened, the beading plucks the bristles out i think :-\
absolutely correct....surely three of us cant be wrong can we
-
gardiners for me too ... sorry , get with the masses
we have always bought most of our stuff from them and have always had pretty good service im not complaining about that, but just dont think this can be right, i am sure they are not aware of the problem with them but maybe this will bring it to light
-
Sorry cant help i only buy my brushes from Gardiners as i believe they are easily the best in the market :)
gardiners are very good and i like the people and we dont have many problems but i cant agrre with their brushes being the best in the market, i am just glad for you that you ahvent had the problems with the brushes that we have
-
I have the same trouble with gardiner SL sill brush. great brush to use when new, but sheds bristles at al alarming wait. if they lasted 8 months i'd be delighted, but with us they are looking very worn after 2 months
-
same has happened with my old and now replaced with a new one superlite xtreme standard brush
its called wear and tear, things get old and need to be replaced!
how long did you have the brush, i accept wear and tear, but i believe there is a fault with these brushes
-
I have the same trouble with gardiner SL sill brush. great brush to use when new, but sheds bristles at al alarming wait. if they lasted 8 months i'd be delighted, but with us they are looking very worn after 2 months
i couldnt agree more, what worries me is that i have seen at least three people say this in reply to this thread, why have none of them contacted alex or someone at gardiners about this, had they done so maybe gardiners would have been aware that there was a problem and looked into it a bit more
-
gardiners for me too ... sorry , get with the masses
we have always bought most of our stuff from them and have always had pretty good service im not complaining about that, but just dont think this can be right, i am sure they are not aware of the problem with them but maybe this will bring it to light
Please read my first post above Bill. If you think it is more than wear and tear then please feel free to send it back to us for a full assessment by ourselves and the brush manufacturer. We are always interested in product feedback. We sell about 10,000 brushes a year and whilst the majority of users have no issues we are still interested in those that may have an issue and deal with these on an individual basis.
-
i have called them about it. in fact i asked specifically when i received my first brush what the wear was like on them, because they are so flimsy looking and the sales woman said that they believe they are hard wearing and are not aware of any problems with them.
when i contacted them at a later date they did say to take photos and send them in, but i am busy and didn't get around to it.
-
The best wearing brush that they do is the standard dual trim. All the SL range i've had have always shed bristles, the worst one so far has been the white DT cill brush, i had 2 clumps fall out on the first day of using it. That said, I love the SL tooth brushes, even though they loose bristles all the time, i just like the weight and cleaning effects. But if something could be done about the quality, that would be good, but i still don't think i would change anyway.
-
gardiners for me too ... sorry , get with the masses
we have always bought most of our stuff from them and have always had pretty good service im not complaining about that, but just dont think this can be right, i am sure they are not aware of the problem with them but maybe this will bring it to light
Please read my first post above Bill. If you think it is more than wear and tear then please feel free to send it back to us for a full assessment by ourselves and the brush manufacturer. We are always interested in product feedback. We sell about 10,000 brushes a year and the whilst the majority of users have no issues we are still interested in those that may have an issue and deal with these on an individual basis.
alex,
the brushes we are using are the only ones we have, that wasnt 2 pics of 1 brush i sent you all 3 are the same, so to send them back would be difficult, when we find some replacements ( that was the original reason for my post) we will send them back, we dont feel that we can purchase another 3 from you because if this ammounts to normal wear and tear then we have to find a more hardwearing brush.
can you advise the system for holding the bristles in place, because i think you would agree that there are a few people on here that are having problems with losing bristles, i can recall in the past as i am sure you can receiving poles from you that had clamps that were not glued correctly and you sent us the glue to repair them, maybe this is a similar soryt of thing and they havent been put together correctly maybe a bad batch judging by the fact that it is not just us that are having problems
-
Hi Bill
The bristles are not glued they are stapled in. If it was a faulty batch we would have hundreds of calls about this. If the bristles have worn away so that there is just a red dot of bristles left at the base then this is because of abrasion.
I imagine that the rounded edge stock and angled side bristles of the Sill brush is not as suited to your work or working method as a standard rectangular window brush. The straight edge profile of the standard Super-Lite DT brush is much more resilient at resisting side abrasion from window reveals for some users.
We could exchange posts back and forth about this, but unless you return at least one of these brushes I will not be able to take this forward for you.
Alex
-
The problem I found is the gap in the upvc frames will pull the bristles out of the brush if they get snagged. Happens to me too {red extreme bristled brush}. Great weight, poor bristle retention.
-
I suffer the bristles coming out and replace them every 4 months or so as I dont feel there is an alternative out there.
It is poor though. We need the durability of the vikan, but without the wieght.
Art
-
I had the same troble with the extreme so went back to the superlight.i did ring and compaint and was wsked to take photos etc but the time wasted doint all this i thought am better off working and just not buy themagain.
-
I have been out with the Extreme medium mixed brush the last couple of days and not lost a bristle yet, nice brush and sooo light you can feel the difference in weight to the white one :)
-
Just one of those things, sometimes a bristle gets ripped out. There might be a good reason why Vikan stocks are massively thick and heavy.
-
I have the black dt sill brush and do not have this problem. I do recall though someone posting recently to say they had the same problem with the white sill brush and Alex replied saying the bristles on the black (soft) sill brush were a smaller diameter than the white and red so the black maybe less likely to get trapped in the frames etc.
This has put me off trying a white sill brush.
On a similar note I think Alex is sometimes a bit blind to issues related to his products. I found this when I said the clamps on the clx/slx poles need adjusting often on an hourly basis but Alex believed this due to overtightening and stripping the thread. I have not done this and know of a number of window cleaners who have this issue. Simply put the problem is down the the lock nut/thread not being quite good enough. (IMO).
-
SUPER GLUE is the answer i have had the odd few bristles come out of my SL brushes in the past and all i do when i get home is check the brush over find out were the bristles have come out and put a good amount of super glue at the base of the bristles .
I cant believe between the 3 of you , That you have not thought of a practical solution, ::) ::) ::) SUPERGLUE ,SUPERGLUE SUPERGLUE , ;D ;D ;D ;D ;D . MIKE
-
Ive used the following brushes and lost bristles on all of them. As said above, its the small beading gap on windows where they get caught and come out of the stock
vikan mono oval
vikan sill flocked
brodex standard
SL DT flocked
SL DT mono
SL ST mono
bentley
-
its not that you loose some bristles that s the problem. as you say, you will always loose bristles. it is the speed and frequency that you loose bristles. literally 3 - 5 bristles on one window is not normal, for the vikan brushes. it has happened on a couple of my sill brushes
-
I've also had issues with bristle not to the amount stated with the white dt brush. I've just taken 3 Superlites, only 1 fitted, the others are as standbys, but I did notice that the one fitted looks very worn after not much use.
I have never rang about it as my previous brushes have done the same and I guess it's just something I think happens, the odd bristle slipped through. Only when someone shouts do others think, Hmmm
I've used a couple of other brands and wouldn't consider going back to them, but it's something I will monitor more closely now.
Rob
-
Well, I've just had a dam good plucking!
They all shed their bristles - Vikans too. The Vikans are so dense and have so many bristles that nobody is going to worry if a couple come out. Same goes for the superlight flocked. The xtremes don't come with many in the first place and so when you lose a couple it seems far worse. I think the clue is in the name (extreme) we are using the lightest possible brushes with the least amount of bristles we can get away with.
If you have a receding hair line then maybe the lightweight brushes are not for you. If you are a closet brick scrubber then stick to the heavyweights.
It was harder to pull a Vikan bristle out but not by much, I don't know what holds them in but they seem to be stapled in the middle in some way because they come out twice as long.
-
Just one of those things, sometimes a bristle gets ripped out. There might be a good reason why Vikan stocks are massively thick and heavy.
its not sometimes its on every and i mean every window we clean!!
-
SUPER GLUE is the answer i have had the odd few bristles come out of my SL brushes in the past and all i do when i get home is check the brush over find out were the bristles have come out and put a good amount of super glue at the base of the bristles .
I cant believe between the 3 of you , That you have not thought of a practical solution, ::) ::) ::) SUPERGLUE ,SUPERGLUE SUPERGLUE , ;D ;D ;D ;D ;D . MIKE
the point is mike we shouldnt have to think of a solution, i know that was a bit tongue in cheek but if the brushes are not up to the job they shouldnt be sold as such.
-
Well, I've just had a dam good plucking!
If you have a receding hair line then maybe the lightweight brushes are not for you. If you are a closet brick scrubber then stick to the heavyweights.
we were told by gardiner that they would only honour the guarantee on the clx pole if superlite brushes were used on it because of the weight of other brushes
-
I have not lost a single strand in 2 months use , be it with my white soft / med or my red med , you guys must be like cows with muskets ;D
By the way , you really are doin my swede in with all of your negativity , Alex gives you the best and lightest things to get the job done and you all expect it to last forever , if your looking for a 20 year brush then go vikan and live with the back probs , in fact dont even get me started ya fools ;D
Rich
-
i have these gardiner brushes
2 standard DT supalite brushes(mono white and flocked black)
2 radius DT sill brushes(medium white/flocked black)
1 white extreme brush
ive only ever had a few bristles come out and stick in the frames and thats on the white sill brush.otherwise no problems whatsoever.
i love all their brushes.nice and light and all have their uses.
i also have 2 vikans( standard rectangle mono/stiff sill brush)and a brodex supposedly lightweight standard brush.
8 brushes!!i dont think ill be buying anymore for a good while now!! ;) ;D ;D ;D
-
I can't believe what I'm reading sometimes. One bloke who claims three brushes are knackered but won't send one back to be looked at, another who hasn't got time to take a picture (but spends all night on here). For goodness sake sort yourselves out, use a spare and send them back to be checked over. I have nine brushes I can choose from.
What is Alex supposed to do?
If you don't get on with them then try another supplier or use the brushes you had before you bought your new ones.
Billoz you've been wfp for three years at least, what have you done with the old ones?
-
you all been asked to send back the brush so alex can have a look,and have you brothered doing it,NO
So why continue moaning like school girls in a play ground,
and dont use the excuse iam busy,i only got three brushs,get them back so the bloke can look at them.SIMPLE
-
If only people read & thought before jumping on a band wagon! I have approx 12 brushes, the other 2 were back up stock.
I'm still using the brush and for 27 would just use it on con roofs etc, what I said was I would pay more attention to it and will inform Alex if I believe I have a problem and I've got far better things to do than sit on here all night.
:)
-
I can't believe what I'm reading sometimes. One bloke who claims three brushes are knackered but won't send one back to be looked at, another who hasn't got time to take a picture (but spends all night on here). For goodness sake sort yourselves out, use a spare and send them back to be checked over. I have nine brushes I can choose from.
What is Alex supposed to do?
If you don't get on with them then try another supplier or use the brushes you had before you bought your new ones.
Billoz you've been wfp for three years at least, what have you done with the old ones?
we dont have any old superlite brushes these were the first that we bought
-
I have not lost a single strand in 2 months use , be it with my white soft / med or my red med , you guys must be like cows with muskets ;D
By the way , you really are doin my swede in with all of your negativity , Alex gives you the best and lightest things to get the job done and you all expect it to last forever , if your looking for a 20 year brush then go vikan and live with the back probs , in fact dont even get me started ya fools ;D
Rich
you obviously havent bothered to read my posts ,so why get involved in the thread
-
Cos i have a view the same as you do , so get off me back you plank , and learn how to use a lightweight brush properly , or save a bit of money up and treat yourself to a couple of spares for times when you or your workers treat your gear like shat ;D ;D
Rich
-
Cos i have a view the same as you do , so get off me back you plank , and learn how to use a lightweight brush properly , or save a bit of money up and treat yourself to a couple of spares for times when you or your workers treat your gear like shat ;D ;D
Rich
ok im not proud i will take advice off anyone, i can show you dozens of pics of bristles coming out and sticking in the beading of windows, not just a few bristles but lots of them so you explain your brilliant technique for cleaning the windows without going near the beading on the windows. the reason we dont have spares is i refuse to purchase anymore until i can find some that are fit for purpose, which is "to clean windows" btw.
bill
-
Show us your pictures ???
Are you using hot water?
-
I have one house on my rounds that 'eats' the bristles of any brush. they get trapped in the beading around the window. I would say IMO you may just be unlucky and have a particular window design on alot of your round that is doing this too you.
most housing estates when built will have used one supplier for there windows.
Dont know what the solution is for you, i only have one on my round so just take extra care with that one. It must be a nightmare if you have loads of them.
-
I have one house on my rounds that 'eats' the bristles of any brush. they get trapped in the beading around the window. I would say IMO you may just be unlucky and have a particular window design on alot of your round that is doing this too you.
most housing estates when built will have used one supplier for there windows.
Dont know what the solution is for you, i only have one on my round so just take extra care with that one. It must be a nightmare if you have loads of them.
I have found that if I get a window bead that pulls a bristle out, I try to cut the bristle off that is sticking out of the bead but leave the 'root' in. It helps to stop the same thing happening next time.
I have a shop window and a couple of houses that did this everytime I cleaned them - now they are fine. One of the windows is on the first floor, but as the bristle is white nobody can see it, although I know exactly where it is.
-
http://i1114.photobucket.com/albums/k528/Lozsing/P1020564.jpg
you wanted a picture you got one. i bought this extreme long before i put it on my pole .I use it about 3 times aweek on 3rd story windows. Most of the brislle loss was in the first few weeks .i dont use hot water and i wouldnt buy another extreme . I like gardeners stuff and it wouldnt put me off buying from them again am not complaining .
-
http://i1114.photobucket.com/albums/k528/Lozsing/P1020564.jpg
you wanted a picture you got one. i bought this extreme long before i put it on my pole .I use it about 3 times aweek on 3rd story windows. Most of the brislle loss was in the first few weeks .i dont use hot water and i wouldnt buy another extreme . I like gardeners stuff and it wouldnt put me off buying from them again am not complaining .
That looks faulty to me as the stock does not seem to be overly worn or damaged - drop me an email on alex@agardiner.co.uk and I can sort this for you.
-
http://i1114.photobucket.com/albums/k528/Lozsing/P1020564.jpg
you wanted a picture you got one. i bought this extreme long before i put it on my pole .I use it about 3 times aweek on 3rd story windows. Most of the brislle loss was in the first few weeks .i dont use hot water and i wouldnt buy another extreme . I like gardeners stuff and it wouldnt put me off buying from them again am not complaining .
Its not good that you have lost bristles but honestly twisting about that as soon as start losing the odd bristle from the same place as your brush i just put some superglue at base . Mike
-
Got to say gardiners poles are the best by far. I have the radius sill brush and it's falling apart after 5 months. I think ionics brushes are far better quality but heavy compared to the gardiners one. At the moment I am thinking of getting my old ionic one out to use on my clx it's two years old nearly and look new still .
-
I have just started using the black radius sill brush, first thing I noticed when taking it out the packaging was there are a lot less bristles per row compared to my SL dual trim,so not enough splay meaning the stock is taking a bit of a battering, 20 sets of bristles on the sill brush 27 on the standard brush.
-
In my opinion, the brushes deteriorate quickly, about 2months and there past there best but you can carry on with them, and bristles do come out on windows, this makes them expsensive but the most important thing is there LIGHT which is really what we want and as far as im aware there isn't anything better on the market, if there is please say what it is.
If someone can double the bristles and keep the brush head roughly the same weight we would have the perfect brush, we havebeen to the moon so must be possible, cheers.
-
I only get a few months out of a DT flocked before its worn out. I've switched to the DT mixed bristle to see if it will last a bit longer.
Still the best brushes on the market though but I've always thought brushes are dear for what they are.
-
To heavy handed IMHO to all of you i have bought gardiners brushes for 4 yrs now and still have every brush and each of them is in a good enough condition to be used on daily basis .
Used a old Xtreme brush standard for a fascia and gutter clean yesterday and what a fantastic job it did well impressed . Mike
-
http://i1114.photobucket.com/albums/k528/Lozsing/P1020564.jpg
you wanted a picture you got one. i bought this extreme long before i put it on my pole .I use it about 3 times aweek on 3rd story windows. Most of the brislle loss was in the first few weeks .i dont use hot water and i wouldnt buy another extreme . I like gardeners stuff and it wouldnt put me off buying from them again am not complaining .
did you get sorted out with your brush?
-
yes i got it all sorted with alex, very helpful.
-
i get all my brushes from gardiners . i really like the way they they turn into oval brushes after 2 months . no other brushes come close . gotta go now . need to order 2 more
-
i get all my brushes from gardiners . i really like the way they they turn into oval brushes after 2 months . no other brushes come close . gotta go now . need to order 2 more
I'm with Barry on this one ...
When I buy Gardiner brushes I put a note in my diary to say that in 12 months time it will be the same size as a toothbrush. I then buy a new one and transfer the previous one to the bathroom.
I've got three to which I've added a bit of dowel and they sit nicely on the sink surround in a mug next to the Listerine.
I do occasionally get a remnant of brush bristles stuck between my teeth :o and as it is white I know it came from an extreme brush. Still, saves flossing.