Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Window Washers on June 11, 2012, 10:32:32 am
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Just had a new customer text to say not to clean today because it is raining.
Now what should I have done ?
I will explain what I did a little later
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I would have rang up the customer explaining with the technology of wfp it is quite feasible to still clean and please could they go ahead with the clean as they have not given sufficient notice for you to fill the time slot u have allowed for their clean
Graham
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Tell her to f off what can you say to a shallow headed fool. i must be getting old I have no times for fools, people think you there at there beck and call.
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Pretend you never saw the text till after they were done :D
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Just say OK and move on to the next customer. They are her windows, if she doesn't want them cleaned - fine.
Don't see a problem to be honest
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Dump her and replace with five
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Explain your rain guarantee of course, then put her on the bottom of your priority list.
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I would just goclean them, if she says she sent you a message just say i clean in the rain sorry
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Just say OK and move on to the next customer. They are her windows, if she doesn't want them cleaned - fine.
Don't see a problem to be honest
HOW CAN YOU QOUTE THIS, IF EVERYONE DID THAT YOU WOULDNT HAVE A BUSINESS ... i TELL PEEPS WHEN THEY SAY ITS RAINING WELL IT COULD BE DRY NOW RAIN LATER OR TOMORROW . IM HERE TO KEEP THE DIRT DOWN !!!!!!!!!
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the rbs dont ring me up and say you dont have to pay your morgage today because its raining do they?
customers cant have it both ways get someone els who will let you down when you need them most like in cold weather or at christmass explain that you run a business and anyway the rain doesnt really make a difference to the clean if it does tell em to call you they never do
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Just say OK and move on to the next customer. They are her windows, if she doesn't want them cleaned - fine.
Don't see a problem to be honest
same as above !
window cleaning is not compulsory !
anyone missing a clean for any reason , then waits till the following month .
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Text Back and Say I will do it tomorrow if that works with you. Luv Babes ;)
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Cant see the point to be honest in the post. Its like the carrot and donkey scenario.
I will explain what I did a little later
Why the wait? It's hardly an earth shattering event, hey!
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Cant see the point to be honest in the post. Its like the carrot and donkey scenario.
I will explain what I did a little later
Why the wait? It's hardly an earth shattering event, hey!
does it matter... he just wondering how we all would react to it before he reveals his reaction... good game yes
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No treally mate, this is probably the commonest of themes posted on here.
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How about go round up beat her up show her that us windy's are just dole pub lowts lol
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text her back and say fine but the next clean will be more because its a 8 weekly clean instead of a 4 weekly clean.....
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Just say OK and move on to the next customer. They are her windows, if she doesn't want them cleaned - fine.
Don't see a problem to be honest
Ditto
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hardly the end of the world if custie doesnt want them doing. we have a 1200 odd customer base and on average get 20-30 not todays a month for various reasons. just 1 of those things who am i to argue with them. Just turn up the following week and continue. hardly worth dropping them over is it.
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Just say OK and move on to the next customer. They are her windows, if she doesn't want them cleaned - fine.
Don't see a problem to be honest
Ditto
Ditto
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Just had a new customer text to say not to clean today because it is raining.
Now what should I have done ?
I will explain what I did a little later
It depends on various factors -
New custy I see, so did you explain at the outset that you clean in light rain and showers and have a guarantee?
So in my case I would have explained this at the start. If I had explained it and she still did not want them doing I would try to educate her one more time. If she won't be educated then I would not have her on my round. I have too many reliable custies to look after.
However - if the "rain" was mental and I wasn't going anyway I wouldn't have minded.
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Don't you mean?
However - if the rain was "mental" and I wasn't going anyway I wouldn't have minded.
:P
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Don't you mean?
However - if the rain was "mental" and I wasn't going anyway I wouldn't have minded.
:P
Quite right Matt - don't know why I put those inverted commas around rain when they should have been around mental.
:-[
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;)
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come on then ian what did you do?
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He shot her.
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come on then ian what did you do?
He put this post on here this morning, has been on CIU all day (thane didn't clean her windows) and dangled a carrot for you to play with. I told you that this morning, you didn't listen, I'm wasted here! '@)
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It's going to be some fantastic business minded answer that only Amway members would know about or possibly Alan Sugar at a pinch. :D
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I went round and had a brew with him at lunchtime,so iknow!
On a 'need to know' basis! ;)
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well he either cleaned em or he didnt ...... guess thats the only possible outcomes 8)
personally I would have explained how I work at the point of quoting including we work in all weathers apart from when it freezes so would have no problems in taking off my round if she didnt want to fit in with our way of doing things or if you like my rules of engagement.
however if she was under 2 foor of water I would make an exception ;)
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Just clear these up first:
Cant see the point to be honest in the post. Its like the carrot and donkey scenario.
I will explain what I did a little later
Why the wait? It's hardly an earth shattering event, hey!
I posted it because I wanted to know what others would have done, I find it interesting ;)
come on then ian what did you do?
He put this post on here this morning, has been on CIU all day (thane didn't clean her windows) and dangled a carrot for you to play with. I told you that this morning, you didn't listen, I'm wasted here! '@)
Computer may have been on here all day but I have not, I don't log in everytimes it is always logged in ;)
It's going to be some fantastic business minded answer that only Amway members would know about or possibly Alan Sugar at a pinch. :D
I would expect nothing less from you :-* although Amway did make me Laugh.
I so I get this text from a customer, I call them and ask why they did'nt want them cleaned in the rain, I listened to what they said, this is a first clean by the way.
I explained that we clean in almost all weathers and guarentee all the work be it sunny or raining, I went on to say "which has already been mentioned" that it could be sunny when we clean and rain 30 mins later, I explained the system in full and how we work and it makes no difference cleaning in the rain due to the water we use (he's never had wfp beofre), as it goes he uses di water to clean his car "common ground found" so I explained that we do the same although we use a Ro aswell and 000 water.
At the end of the call the guy thanked me for taking the time to explain and said he would be telling his freinds about us.
2 mins of customer service and 1 happy customer and all windows cleaned ;D.
Again just to clarify, I asked the question as I wanted to see the responce what others would do, please feel free to pick at my grammer and spelling if you wish, but I trust you can understand what I have just written.
Time to get out of these wet clothes and watch the Football ;D
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Brilliant reply and great customer service well played
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I would have sued for loss of earning ;D ;D
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ian you are soooooo cool i wish i was like you
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ian you are soooooo cool i wish i was like you
Lol
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Yawn, not really a "window cleaning issue" is it.
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Just clear these up first:
Cant see the point to be honest in the post. Its like the carrot and donkey scenario.
I will explain what I did a little later
Why the wait? It's hardly an earth shattering event, hey!
I posted it because I wanted to know what others would have done, I find it interesting ;)
come on then ian what did you do?
He put this post on here this morning, has been on CIU all day (thane didn't clean her windows) and dangled a carrot for you to play with. I told you that this morning, you didn't listen, I'm wasted here! '@)
Computer may have been on here all day but I have not, I don't log in everytimes it is always logged in ;)
It's going to be some fantastic business minded answer that only Amway members would know about or possibly Alan Sugar at a pinch. :D
I would expect nothing less from you :-* although Amway did make me Laugh.
I so I get this text from a customer, I call them and ask why they did'nt want them cleaned in the rain, I listened to what they said, this is a first clean by the way.
I explained that we clean in almost all weathers and guarentee all the work be it sunny or raining, I went on to say "which has already been mentioned" that it could be sunny when we clean and rain 30 mins later, I explained the system in full and how we work and it makes no difference cleaning in the rain due to the water we use (he's never had wfp beofre), as it goes he uses di water to clean his car "common ground found" so I explained that we do the same although we use a Ro aswell and 000 water.
At the end of the call the guy thanked me for taking the time to explain and said he would be telling his freinds about us.
2 mins of customer service and 1 happy customer and all windows cleaned ;D.
Again just to clarify, I asked the question as I wanted to see the responce what others would do, please feel free to pick at my grammer and spelling if you wish, but I trust you can understand what I have just written.
Time to get out of these wet clothes and watch the Football ;D
I read it and understood it.
It is grammAr by the way ;D
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Computer may have been on here all day but I have not, I don't log in everytimes it is always logged in ;)
Your 'Last Active' notification on your 'Profile' page has been updating all by its lonesome then, how d'you manage that? ;D
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Computer may have been on here all day but I have not, I don't log in everytimes it is always logged in ;)
Your 'Last Active' notification on your 'Profile' page has been updating all by itself then ;D
god knows Matt, you need to get out more although it is also on my Iphone too ;D
Do you honestly think by some of your comment had I have been on here I would not have replied to them ? and there was me thinking you know my posting habits ???
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Just clear these up first:
Cant see the point to be honest in the post. Its like the carrot and donkey scenario.
I will explain what I did a little later
Why the wait? It's hardly an earth shattering event, hey!
I posted it because I wanted to know what others would have done, I find it interesting ;)
come on then ian what did you do?
He put this post on here this morning, has been on CIU all day (thane didn't clean her windows) and dangled a carrot for you to play with. I told you that this morning, you didn't listen, I'm wasted here! '@)
Computer may have been on here all day but I have not, I don't log in everytimes it is always logged in ;)
It's going to be some fantastic business minded answer that only Amway members would know about or possibly Alan Sugar at a pinch. :D
I would expect nothing less from you :-* although Amway did make me Laugh.
I so I get this text from a customer, I call them and ask why they did'nt want them cleaned in the rain, I listened to what they said, this is a first clean by the way.
I explained that we clean in almost all weathers and guarentee all the work be it sunny or raining, I went on to say "which has already been mentioned" that it could be sunny when we clean and rain 30 mins later, I explained the system in full and how we work and it makes no difference cleaning in the rain due to the water we use (he's never had wfp beofre), as it goes he uses di water to clean his car "common ground found" so I explained that we do the same although we use a Ro aswell and 000 water.At the end of the call the guy thanked me for taking the time to explain and said he would be telling his freinds about us.
2 mins of customer service and 1 happy customer and all windows cleaned ;D.
Again just to clarify, I asked the question as I wanted to see the responce what others would do, please feel free to pick at my grammer and spelling if you wish, but I trust you can understand what I have just written.
Time to get out of these wet clothes and watch the Football ;D
So are you just "assuming" his water is not 000ppm? or do you think DI vessels don't produce pure water at 000ppm?
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Computer may have been on here all day but I have not, I don't log in everytimes it is always logged in ;)
Your 'Last Active' notification on your 'Profile' page has been updating all by itself then ;D
god knows Matt, you need to get out more although it is also on my Iphone too ;D
Do you honestly think by some of your comment had I have been on here I would not have replied to them ? and there was me thinking you know my posting habits ???
Bored poopless and knackered ;D not a good combination '@(
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Yawn, not really a "window cleaning issue" is it.
It come from window cleaning issue my guess it has something to do with window cleaning ;)
Winpro I don't know where he gets his water from nor it purity he washes his car with the water not sure if he has vessels or buys di ionised water
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Yawn, not really a "window cleaning issue" is it.
It come from window cleaning issue my guess it has something to do with window cleaning ;)
Winpro I don't know where he gets his water from nor it purity he washes his car with the water not sure if he has vessels or buys di ionised water
Key word being "issue"
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Yawn, not really a "window cleaning issue" is it.
It come from window cleaning issue my guess it has something to do with window cleaning ;)
Winpro I don't know where he gets his water from nor it purity he washes his car with the water not sure if he has vessels or buys di ionised water
Key word being "issue"
that being correct and posted in Window Cleaning Issues section, are you tired ::)
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Yawn, not really a "window cleaning issue" is it.
It come from window cleaning issue my guess it has something to do with window cleaning ;)
Winpro I don't know where he gets his water from nor it purity he washes his car with the water not sure if he has vessels or buys di ionised water
Key word being "issue"
that being correct and posted in Window Cleaning Issues section, are you tired ::)
Mince!
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i like the way you handled it but worried me was it was the first clean? problems for the future?
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i like the way you handled it but worried me was it was the first clean? problems for the future?
No problem now as explained everything on the phone, fixed a potential problem with plain old customer services.
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yawn yawn yawn,iam getting me coat :P :P
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Yawn, not really a "window cleaning issue" is it.
It come from window cleaning issue my guess it has something to do with window cleaning ;)
Winpro I don't know where he gets his water from nor it purity he washes his car with the water not sure if he has vessels or buys di ionised water
Key word being "issue"
that being correct and posted in Window Cleaning Issues section, are you tired ::)
Mince!
hungry ;D
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Yawn, not really a "window cleaning issue" is it.
there is always 1 lol
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to be honest if I wasnt a wc and was paying someone to clean for me I probably would'nt want them done when its raining, ignorant ? well yes but they are not wc's its not their job or livelyhood so why should they care ? would you ?
anyway I have a rain guarentee............................I clean the windows and it will rain usually within 1-5 days (or 1-5 hours now its british summer time)
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to be honest if I wasnt a wc and was paying someone to clean for me I probably would'nt want them done when its raining, ignorant ? well yes but they are not wc's its not their job or livelyhood so why should they care ? would you ?
anyway I have a rain guarentee............................I clean the windows and it will rain usually within 1-5 days (or 1-5 hours now its british summer time)
I would not mind mate, as I honestly see no difference rain or shine, so I can stand by what I say, I have total confidence in cleaning in the rain, I guess thats why people believe it when they speak to me
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to be honest if I wasnt a wc and was paying someone to clean for me I probably would'nt want them done when its raining, ignorant ? well yes but they are not wc's its not their job or livelyhood so why should they care ? would you ?
anyway I have a rain guarentee............................I clean the windows and it will rain usually within 1-5 days (or 1-5 hours now its british summer time)
I would not mind mate, as I honestly see no difference rain or shine, so I can stand by what I say, I have total confidence in cleaning in the rain, I guess thats why people believe it when they speak to me
sorry Ian only just read what your response was to the customer, should have done that first, as you can probably gather my comment on a rain guarentee was just having a laugh.
I dont however clean a customers windows in anything more than drizzle , you may not mind because you know how the system works, credit to you for explaining to them and winning them over.
I still hold by my opinion though that most would not like their windows cleaned if it was actually raining, people are old fashioned like that. Even knowing what I know as a wc if someone was to be wfp'ling my house in the rain I'd be reckoning on them doing a sub standard job quickly to avoid getting any wetter than they needed to especially if they were an employee,
Not suggesting that you would do anything of the kind, you sound far too proffessional ;)
Simon
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to be honest if I wasnt a wc and was paying someone to clean for me I probably would'nt want them done when its raining, ignorant ? well yes but they are not wc's its not their job or livelyhood so why should they care ? would you ?
anyway I have a rain guarentee............................I clean the windows and it will rain usually within 1-5 days (or 1-5 hours now its british summer time)
I would not mind mate, as I honestly see no difference rain or shine, so I can stand by what I say, I have total confidence in cleaning in the rain, I guess thats why people believe it when they speak to me
sorry Ian only just read what your response was to the customer, should have done that first, as you can probably gather my comment on a rain guarentee was just having a laugh.
I dont however clean a customers windows in anything more than drizzle , you may not mind because you know how the system works, credit to you for explaining to them and winning them over.
I still hold by my opinion though that most would not like their windows cleaned if it was actually raining, people are old fashioned like that. Even knowing what I know as a wc if someone was to be wfp'ling my house in the rain I'd be reckoning on them doing a sub standard job quickly to avoid getting any wetter than they needed to especially if they were an employee,
Not suggesting that you would do anything of the kind, you sound far too proffessional ;)
Simon
Simon, I do not try to win them over I just explain the facts to them, and it explains itself, I clean hunderds on people homes in the rain, and my work is canvassed/ marketed against all the time. we clean the same in the rain or the sun (it really and honestly makes no difference) my guys know if they do poor work they clean it again in thier time not mine so substandard work is not an issue for me. complaints by customer are alwasy sorted asap, happy customers makes me money long term.
I am not trying to change your opinion at all by the way, but from what I do daily I do not get complaints, and if I do I rectify them straight away and infrom the customer which keeps them happy.
This issue arised from a canvassed customer not being explained to in the manner I do.
Where you say people are old fashioned like that I am totally again with you, but if you educate people in to what is the truth, there is no reason not to clean them, that old fashioned view is coming to an end, it started many many years ago with trad cleaning and rats, which we don't do anymore, with wfp we dont get the problems that the older generation used to, ask Ian Lancaster he may have been doing it at this time the problem started (not saying hes old but at the same time hes been about a very long time. Things change, as do we need to.
I am not trying to say work in the rain to anyone, if you work in drizzle that cool it is nothing to do with me, but I will say this, I rarely get complaints, I do offer good customer services always have, and the way are weather is not working in the rain will be costing you or anyone a serious amount of money over the year, try it and see, but dont take the first knock back people are adverse to change but when explained correctly this is totally do able.
Cheers for you reply Simon, I like your honesty, i hope I explained myself ok ;)
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you did Ian, very well
maybe because my business is small (my choice, low living expenses and housing situation coupled with the fact I cannot always park near enough to my flat to fill up when I want to, it somewhat dictates my working hours)
I shy away from doing even a few hours on persitently rainy days for fear of customers not liking it, I too hold my customer service high on my list.
To do half a days work in my town would burn as much diesel as doing a full days work and thats what ultimately makes me decide not to work on bad weather days, just not cost effective.
You put forward good points though and maybe I should consider educating customers more, I just dont know how many would take the time to listen :-\ ;)
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There is no real problem working in the rain if explained properly to customers. Now I have an employee it is even easier - they appreciate I cannot have him sat around pulling a wage for nothing.
That being said I personally don't like cleaning in persistent rain beyond a drizzle, I just don't like getting wet or working 7/8 hours a day five days a week on the glass and so work on a 4 day but flexible basis - this means I work in the gaps between showers and in anything up to a light rain.
Most weeks I work 4 days - though with the recent rain I find I am working more flexibly to get the work done. My employee works a four day week alongside me and as long as the work is done I don't care if he plays golf for the rest of the week (once he's tidied the van and washed it of course! ;D)
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the truth is when you ve got 340-350 customers to clean every month you have to work in the rain sometimes.i dont work if its a washout or very windy as well but showers and drizzle yes.
the problem is SPE is if you get a bigger workload you ll be losing thousands of pounds a year if you dont work in the rain sometimes.
my customers are used to me turning up in ice,snow,wind and rain,sunny,cloudy,hail etc!
also please dont take any notice of weather forecasts!!they all like to predict armageddon in weather terms.drama queens the lot of em!!9 times out of ten the weather is never as bad as they predict!! ;) ;D ;D
the weather at times last week was just too bad IMO for cleaning domestics but we very rarely have lots of "washout" days together where its just persistent heavy rain day after day.
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Why don't we wash our cars in the rain? ???
Ians right cleaning in the rain makes no difference ....... to us. If you offer a rain guarantee then you'll rarely get called back. However, filthy wet weather means their windows will get dirty again within a couple of days, no doubt about it. My office window is absolutely covered in dirt due to the recent poor weather.
Unfortunately Ians fabulous customer service speech is really geared for his business rather than his customers interests. He's looking after himself really, not the customer. Rain is a right pain to all of us and customers alike. Probably makes little difference if you cut the lawn in the rain but I bet a few gardeners get cancelled.
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SPE i dont understand your logic?are you saying you dont bother doing half days because you ll spend MORE ON DIESEL THAN WHAT YOU EARN FROM THAT HALF DAYS WORK?? ??? ??? ??? ???
if i do a half day ill earn between £80-£150 and spend about £3 on diesel.(work 5 miles away mostly)
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mark rain doesnt clean windows,doors and frames no matter how hard its raining.if it did we would be out of work!!!
as for cleaning cars/vans in the rain i clean both of mine in the rain sometimes!! ;) ;D ;D ;D ;D
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Totally agree with Dazmond . Despite what the weather forecast says i get ready for a full days work every day and hope for the best 9 times out of 10 i get all my work done . Mike
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Think I will tell my customers about my rain guarantee ...... works like this,
Even if its raining I guarantee your windows will still be cleaned ;D ;D
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Why don't we wash our cars in the rain? ???
Ians right cleaning in the rain makes no difference ....... to us. If you offer a rain guarantee then you'll rarely get called back. However, filthy wet weather means their windows will get dirty again within a couple of days, no doubt about it. My office window is absolutely covered in dirt due to the recent poor weather.
Unfortunately Ians fabulous customer service speech is really geared for his business rather than his customers interests. He's looking after himself really, not the customer. Rain is a right pain to all of us and customers alike. Probably makes little difference if you cut the lawn in the rain but I bet a few gardeners get cancelled.
lol it is not a customer services speech, I do this with everyone if there is a problem I sort it, the customer services is geared towards the customer, which in turn happys me.
Our house's do not drive a long a wet and dirty road picking up muck, so a little bit of a stupid thing to make a point against.
although if vans sat over a weekend/night I would not have a problem washing my vans in the rain (it gets wet anyway doesnt it) sorry the the sarcasium, I must be learning from you ;D
If you dont like getting wet thats cool admit it, I have my own windows cleaned in the rain.
cutting grass in the rain would make a mess of the grass and clog up the mower so thats a reason.
Cleaning windows in the rain however makes no difference if it did we would not be cleaning in them.
Do you Clean in the rain Mark etting ?
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SPE i dont understand your logic?are you saying you dont bother doing half days because you ll spend MORE ON DIESEL THAN WHAT YOU EARN FROM THAT HALF DAYS WORK?? ??? ??? ??? ???
if i do a half day ill earn between £80-£150 and spend about £3 on diesel.(work 5 miles away mostly)
my towns very busy and traffic a nightmare,so travel time is also an issue and affects hourly rate. Sure a few hours may earn me £80 lets say and like you most work within 5 or so miles. No I would'nt spend more on diesel than what I earnt. What I failed to explain is that I cannot usually get parked back at home until after 5.30 also because of many commuting workers taking advantage of free parking in my street. To get across town and back and do a handful of jobs is going to cost me the same in fuel as going out and doing a planned round trip of a full 8 hours work. To me not cost effective, the jobs I miss out because of bad weather will still need to be driven to another day. Better use of my time would be to leave by 8 and not be back until gone 5, that keeps my fuel costs at a level I am happy with and minimises less profitable journeys.
Simon
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Why don't we wash our cars in the rain? ???
Ians right cleaning in the rain makes no difference ....... to us. If you offer a rain guarantee then you'll rarely get called back. However, filthy wet weather means their windows will get dirty again within a couple of days, no doubt about it. My office window is absolutely covered in dirt due to the recent poor weather.
Unfortunately Ians fabulous customer service speech is really geared for his business rather than his customers interests. He's looking after himself really, not the customer. Rain is a right pain to all of us and customers alike. Probably makes little difference if you cut the lawn in the rain but I bet a few gardeners get cancelled.
lol it is not a customer services speech, I do this with everyone if there is a problem I sort it, the customer services is geared towards the customer, which in turn happys me.
Our house's do not drive a long a wet and dirty road picking up muck, so a little bit of a stupid thing to make a point against.
although if vans sat over a weekend/night I would not have a problem washing my vans in the rain (it gets wet anyway doesnt it) sorry the the sarcasium, I must be learning from you ;D
If you dont like getting wet thats cool admit it, I have my own windows cleaned in the rain.
cutting grass in the rain would make a mess of the grass and clog up the mower so thats a reason.
Cleaning windows in the rain however makes no difference if it did we would not be cleaning in them.
Do you Clean in the rain Mark etting ?
Yes and no. I worked yesterday but only on commercial work - two office blocks. The domestic work I left for another day. I will work in the rain at times on the residential stuff but normally only in light rain or showers. I've found it pointless phoning customers the night before with a forecast like that. I don't employ hence I don't have to work in the rain if I don't want to. I have so much work now that I'm often forced out in poor weather to keep up.
Where does the dirt come from do you think on my office windows? Only it wasn't there before the weekend do you think there is someone sticking dirt on my glass or something?
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Why don't we wash our cars in the rain? ???
Ians right cleaning in the rain makes no difference ....... to us. If you offer a rain guarantee then you'll rarely get called back. However, filthy wet weather means their windows will get dirty again within a couple of days, no doubt about it. My office window is absolutely covered in dirt due to the recent poor weather.
Unfortunately Ians fabulous customer service speech is really geared for his business rather than his customers interests. He's looking after himself really, not the customer. Rain is a right pain to all of us and customers alike. Probably makes little difference if you cut the lawn in the rain but I bet a few gardeners get cancelled.
lol it is not a customer services speech, I do this with everyone if there is a problem I sort it, the customer services is geared towards the customer, which in turn happys me.
Our house's do not drive a long a wet and dirty road picking up muck, so a little bit of a stupid thing to make a point against.
although if vans sat over a weekend/night I would not have a problem washing my vans in the rain (it gets wet anyway doesnt it) sorry the the sarcasium, I must be learning from you ;D
If you dont like getting wet thats cool admit it, I have my own windows cleaned in the rain.
cutting grass in the rain would make a mess of the grass and clog up the mower so thats a reason.
Cleaning windows in the rain however makes no difference if it did we would not be cleaning in them.
Do you Clean in the rain Mark etting ?
Yes and no. I worked yesterday but only on commercial work - two office blocks. The domestic work I left for another day. I will work in the rain at times on the residential stuff but normally only in light rain or showers. I've found it pointless phoning customers the night before with a forecast like that. I don't employ hence I don't have to work in the rain if I don't want to. I have so much work now that I'm often forced out in poor weather to keep up.
Where does the dirt come from do you think on my office windows? Only it wasn't there before the weekend do you think there is someone sticking dirt on my glass or something?
so what would you do if it was sunny then raining 20 mins after you cleaned would you go back and clean them again ? your arguement is flawed mate.
it is good that you choose when you work, I do the same I just choose to work in the rain (I like getting wet)
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Didn't think I was arguing, just replying to your question ???
The day we are talking about was yesterday I believe? In my area it rained heavily all day long. I chose to switch to commercial because of that and finished around mid day as I'd had enough too. When I got home the News was showing floods elsewhere in the country and appalling conditions.
Oh yes, and asking where or when the dirt gets deposited on the glass - do the windows get dirty in sunny weather or rainy weather?
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Didn't think I was arguing, just replying to your question ???
The day we are talking about was yesterday I believe? In my area it rained heavily all day long. I chose to switch to commercial because of that and finished around mid day as I'd had enough too. When I got home the News was showing floods elsewhere in the country and appalling conditions
I may have taken it the wrong way sorry, I have just got off the phone from new customer we cleaned yesterday shes over the moon and she could not believe how they came up even in the rain and dried perfect.
I do feel for some of the guys your the uk as watched then news and shocked at what I saw, it has been heavy rain here too but not the floods.