Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: scott. on January 12, 2006, 05:43:38 pm
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cleaned an off white carpet yesterday, and the owner has just rang to sat it turned out patchy ??? any ideas??
Is it ruined or watermarks ? hard to see where youve cleaned with that colour....any ideas?
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she said brown patches
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Cellulose wicking ???
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More information,cleaning method, chemicals used,carpet type / construction/fibre, amount of soiling /stains.
Regards Rob.
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All I know is that its a £5000 import from holland...and it seem to be only one area of the room which I done last..It's nearly white, and light was bad..It could be where I missed bits...hard to judge what youve done sometimes, especially that colour, with woman chatting all the time....should I go over it again with clean water or acid rinse, and rapid dry with a air mover...It was in the traffic area of the room, and I did have to do it at different angles due to lack of space...It was the only bit that wasnt dry before I left....any ideas? the rest of it is ok.
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MY ADICE is to go and look at it first before you make any decisions!!!
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looked at it...and.... :( :( :( It's dead...brown blotches all over...looks like wickiing all over now...A lesson to all...DONT TOUCH WHITE /OFF WHITE CARPETS!!! luckily, theyre friends o the family...but £5000+...proves that insurance is necasary!!!! ::)
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Hi Scott so sorry to hear about the wicking something thats always in the back of my mind and i try to avoid .
for the record can you explain to us what you did? what system did you use, what psi etc so that we can avoid similar outcomes. regards Peter
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used a HWE machine..60 degrees, with fibre and fabric rinse in the tank...pre-sprayed with trafficlean, and avoided over-wetting...thats all..
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oh...and 100 psi twin vac
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beyond me then there should be no reason why that happened what model machine was it
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I use a woodbridge portable...It is weird...cant understand it myself.. ??? perhaps it happens to most carpets, but we dont notice it because they arnt white.
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could be worth trying some browning solution
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Scott,
This will not have happened unless the water soaked into the backing causing the fugitive dyes to wick upwards as it dried.
I would check your floortool and pipe to see if you have any constriction which has caused overwetting.
I have only ever had this problem once on off white/white, and this was when the valve was leaking when I laid the floor tool down.
Cheers
Doug
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Doug
I checked the valves..no leaks..suction ok too..both vac pumps working ok...would browning solution rectify the problem...or would an insurance claim form be much easier?
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scott this makes sense i have had tools that leaked and the jets just needed tightening.
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You could try a browning solution. Wipe it on with a clean white terry towel, if there is dye transfer to the towel it is working and may be your remedy. Even if there is no transfer it still sometimes works over time. Worth a go. We have removed water damage browning but it has sometimes taken 2-3 goes.
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Browning perscrition from Prochem has helped me twice with similar probs?
kind regards Phil
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I Had same problem a number of years ago there are several things you can do. 1 rinse the carpet again using your HWE machine with browning powder in your tank or 2 pre spray the browning solution over the carpet give it dwell time and then extract. The problem I had was a brown haze al over but it did work so all I can say is don't give up. Most goos browning solutions from the suppliers work well
Rob
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never had to stock the stuff before..how is it applied...if it works? in the tank?...Im going to get an offcut from them now...luckily, theyre family friends.
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thats it! a sorta patchy brown haze!
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Just follow the instructions on the side of the tub put it in your water tank with the water nothing else and rinse. You must always do this when cleaning white or off white carpets with a dute backing
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Apply browning Solution mixed at correct measured dilution (DO NOT GUESS) with sprayer and let DWELL as per instructions, the dwell time is when it works.
Then extract with water.
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so...it dosnt go in the tank then?...heavy spray, or same as pre-spray?
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Follow the instruction on the container and measure the amount used in dilution as stated DO NOT GUESS !!!
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got an off-cut...will clean and see what happens,....then treat with browming prescription, and see what happens...
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Newbies...
Take note: This will probably happen to you one day....so...live and learn.
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Hi Scott
Even though i think woodbridge are a very good company to deal with,imo the powerplus is not man enough for heavy duty cleaning as it can only give out 70 to 100 psi max, i would look to upgrade when fin ances allow if possible.
cheers mark
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hi mark i understand what you are saying about the psi but dont you think the vacuum is the more important factor here not more psi!!? with respect
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I use to use a Ninja with 50psi and never had any problems!!!
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john just sent you email
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oh mark
Dont tell me youre one of these truck mount guys looking down on us again :-\ ...Im not using a karcher..then youd worry... ;)
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Hi Scott
I used to have a powerplus , the water lift is good and it has nice inbuilt heater ,it is just the psi pressure i don't think is up to the rest of the machine imo ,psi and vacuum are both important.and i do not have a truckmount.Scott i was only suggesting this because it could be an additional cause to your wicking problem where you do not have enough psi to dislodge compact soil that could lay at the bottom of the pile.No offense meant.
cheers mark
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mark
I was only kidding..non taken mate....I see what you mean, however the pre-spraying and aggitation process, surely is the key to this, and that said, the psi should not be such a critical factor....I think if you a 100 psi machine alongside a higher rating, you wouldnt notice much of a difference...maybe I'm wrong...
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Here's a weird one....try to get that off cut to wick up...by chucking hot water on it...will it ! will it bugger!
When you want it to go wrong, it wont!! ;D
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Scott,
Try using a highly alkaline solution say , twice the concentration you would use in your tank.
Cheers
Doug
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Hi Scott,
I was wondering what the carpet is constructed from?
I take it the face fibre is synthetic? (as you used traffic clean), but what is the backing made of and what type of carpet is it?
Cheers
Graeme
Access Cleaning Solutions
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Hi scott
I found when i used to have a powerplus, i used to get the odd wicking problem especially if there was a drinks spillallage which made me look into the causes . I use around 250 to 300 psi now, which i find you get a deeper clean with less wet passes and be drier as a result ,i would like to add using a higher psi means you would use a faster wand action on the wet passes so you do not saturate the fibres and have suitable waterlift and airflow .
cheers mark
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Hi John
Why did you feel the need to invest in a truckmount when you didn't have any problems with the ninja using 50 psi ???
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Because I wanted to give my customers a better clean and make life easier for myself.
I said "I had no problems with the Ninja" I did NOT say "It was the best".
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Would a going over with a dry fusion or texatherm help?
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Graeme
Yes,mate, was my mistake...used the wrong prespray in the sprayer..I will have to clearly mark the spray canisters. It was a simple error and I was very tired.
I'll try Browning perscription, and if that dosnt have an effect...oxibrite
Bob
Dont know anyone that does dry fusion...however I would like to solve this one by myself...experience, and all that.
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Hi Guys
Re-done half the customers carpet as a test,spraying with 1-5 browning perscription and extracting using warer and fibre and fabric rinse, as instructed by prochem, and using a turbo dryer, and now she says theres track marks! I cant win...any suggestions?? ??? ???
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Would it be woth while getting another company to take on the job, like "servicemaster"...then it becomes their problem? :P
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Scott
have you been to look at the marks, what kind of track marks are they, could be from dragging furniture or the wheels of your porty ???
how did the browning spray work out, I only used it once with success
James
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Havnt been to look at it yet..but I told her if it didnt work, I'd have to up the dosage...She said...she couldnt put up with another visit...sounds like the cow wants a new carpet!