Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: mark mids on April 26, 2012, 06:48:06 pm

Title: telling custy im changing to wfp
Post by: mark mids on April 26, 2012, 06:48:06 pm: hI Guys

Mangaged to get a full days work in today it aint been to bad the odd shower but some good bright spells, also picked up 5 new custys :)

Any how ive started telling my custys now that next month ill be using wfp system and they have all been fine with it after explaining the health and safty issuses and the ins and outs of how it works.

But did you guys tell each custy or did you just turn up and start cleaning wfp?

it would take me ages to tell all my custys as some arnt in when i call, would ytou drop a leaflet explaining?

cheers guys :)
Title: Re: telling custy im changing to wfp
Post by: Mike #1 on April 26, 2012, 06:51:12 pm: Just turn up as normal mate and only bother explaning when they ask . Mike
Title: Re: telling custy im changing to wfp
Post by: elite mike on April 26, 2012, 07:14:59 pm: Quote from: M & M Window Cleaning on April 26, 2012, 06:51:12 pm
Just turn up as normal mate and only bother explaning when they ask . Mike

what he said :)
Title: Re: telling custy im changing to wfp
Post by: Pureclean Essex Services on April 26, 2012, 07:18:01 pm: Quote from: M & M Window Cleaning on April 26, 2012, 06:51:12 pm
Just turn up as normal mate and only bother explaning when they ask . Mike

I agree,dont tell unless asked,when I changed over to WFP,I did consider popping a note through the door to explain,but this would have taken to long,so never bothered saying anything,although they all know now,some i'd been cleaning for nearly a year before they knew,usually their not fussed,as long as they ain't gotta clean em lol ;D.

Regards Brian.
Title: Re: telling custy im changing to wfp
Post by: sunshine windows on April 26, 2012, 08:35:39 pm: Never told any. Just expained it if they were in.

Had a few phone calls from disgruntled customers who got home before the windows were dry, but after expaining to leave them to dry all was good.

Think I had 2 cancellations from around 400
Title: Re: telling custy im changing to wfp
Post by: t8ycs on April 26, 2012, 08:43:27 pm: just turn up and clean
Title: Re: telling custy im changing to wfp
Post by: shaun mclean on April 26, 2012, 08:52:29 pm: just go about your work as normal , they wouldnt tell a joiner what hammer or saw to use so why should we let them tell us what tools to use .
Title: Re: telling custy im changing to wfp
Post by: Dave66 on April 26, 2012, 09:40:12 pm: they might do, custards are all crazy ;D ;D ;D >:(
Title: Re: telling custy im changing to wfp
Post by: shaun mclean on April 26, 2012, 09:52:04 pm: you got a point there lol , but if i was to ask a coal man to bring me a bag of coal it wouldnt matter if he delivered it on a push bike as long as the service is provided (a bit deep that lol )
Title: Re: telling custy im changing to wfp
Post by: Ian101 on April 26, 2012, 11:41:55 pm: some will moan .. some wont .. some wont give a toss .. some will sack you cos your not risking life and limb .. some will go "oooo you only been here for 5 minutes" others will go "oooo there still wet wont they dry funny ?" ..

but and this is the important bit ... its your business so you do whats right for you .. if you loose some then go find replacements .

oh and after several explanations you will have at least 1 old dodge pot u will have to explain wfp to every time you go ;)