Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Ian101 on April 23, 2012, 05:35:06 pm
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Today started putting up prices .. note with slip if they're out or tell them there and then if they're in.
One lady when I told her she was going from £12 to £14 reacted by saying "yes no problem I understand everything else going up and so long as you stay in business thats the main thing" ..... :D :D
Bottled on one old guy who when he came to the door told me I was lucky to find him home as he's been away a lot getting chemo for his throat cancer :'( :'( ... left him at a tenner
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i have had good reaction from all but one customer, i said to this old boy, this is the first time i have put up the price of your windows, he said no it's not, i replied i don't think so, so he said if you don't think so, don't come again.
what could i say to that.
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I lost 2 customers out of around 150 price rises.they kick in this month.already noticed a difference in extra earnings.its all good! ;D