Clean It Up
UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: james roffey on April 16, 2012, 08:23:40 pm
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Went to do a quote last week and i am doing the job in the morning, the carpet was very unusual and not a carpet i have ever seen before its a loop pile 100% wool the loops are enormous and i gather from the customer that she paid a fortune for it.
I realise that agitation will not be possible because of the size of the loops etc, but i thought that it could be cleaned without any problems.
But tonight i had a thought that this may be one of those "crucial" carpets that have caused problems in the past, i understand that it is the vibrantly coloured woven stripped carpets that shrink, should i be concerned about this carpet, i went on the internet and discovered that it is a crucial-trading.com carpet
called "Moscow smoke"am i being over cautious have i missed something, basically can i clean this ?
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I did a crucial trading rug last week.
I warned the customer what would probably happen (but she wasn't bothered) and although I literally misted and extracted sure enough the thing went tight and distorted.
Me? If it's got the name CT on it then either run or make 1000% sure the customer knows what will be likely to happen.
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I did a crucial trading rug last week.
I warned the customer what would probably happen (but she wasn't bothered) and although I literally misted and extracted sure enough the thing went tight and distorted.
Me? If it's got the name CT on it then either run or make 1000% sure the customer knows what will be likely to happen.
What was it made from Neil.
Its lucky i decided to have a look on the website before the job, i just thought it was so unusual it may just be, and the fact she said it cost a fortune, i must admit i cant figure out why a loop pile wool carpet should shrink, but what do i know i am relatively new to this.
PS its £100 sq mtr
If it cant be wet cleaned then it cant be cleaned at all, what a useless product >:(
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James,
Don't worry. The carpet you are going to clean is 100% wool pile. I don't know how it is constructed but as long as you don't wet the carpet through to the backing you will be safe from shrinkage. The loops look quite loose so mist on your prespray, lots of dry strokes and if you are still worried dry with a fan.
Not all Crucial Trading carpets are a problem. When you have had more experience you will be able to tell the difference. At least you knew to ask the question.
Good luck
Nigel
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could u not aggitate with a host & the soft brushes?
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it is not who imports or markets the product that matters, crucial trading do a large range of products and they only import and market products. There are many many other companies doing this and the term crucial trading product is a totally useless and meaningless statement. The products that have been disscussed in the past have all been sisal/ coir or seagrass, crucial trading certainly do not have the monopoly on these products. Any naturally backed product has the risk of schrinkage so just make sure you treat with caution and minmise the moisture to the backing.
I cannot believe the price that they charge for their products but I suppose they must spen an absolute fortune on marketing. I hope you are going to charge accordingly for the job James.
Peter
www.carpetcleanercardiff.com (http://www.carpetcleanercardiff.com)
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could u not aggitate with a host & the soft brushes?
Impossible, i would not even risk using my Sebo on it.
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Is this the one?
http://carpetxpress.co.uk/other-carpets/crucial-trading/wool/moscow-smoke.html
Walk away comes to mind ::) seems too risky to keep backing dry.
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OMG check out the price!! :o
http://www.fluffyflooring.com/flooring/alderley-edge-carpet-moscow-smoke
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Strange how neither of these like to tell us what the backing is.
The fact it's wool pile means it should be cleanable with extreme caution.
If you go on the CT website you can request up to 6 sample pieces, which I did.
When they arrived I put them onto a piece of card and drew around them, then I wet them and literally within 20 minutes you could see the shrinkage happening with your own eyes :o to leave a distinct line where the border of the pieces had once touched.
If that happens with 2 inch/sq samples imagine what the shrinkage could be across a 26 ft by 12 ft
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I did my bit for the demise of these awful carpets by destroying over £20,000 worth.
Never did hear any more about it, insurance company were very good though.
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Have you checked if it actually has a backing, some of these don't.
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The backing is Action Bac.
Regards Tony
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why take any risks if in doubt of how this will clean?
do you really want to own this carpet if it goes wrong - these carpets are notorious for looking ok to clean and then instantly becoming your problem and cost an absolute fortune to replace
do you really need this risk/job?
explain the problems with these carpets and walk away referring them to the suppliers - thats my advice!!!
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could u not aggitate with a host & the soft brushes?
Impossible, i would not even risk using my Sebo on it.
He said Host not Sebo.
If its Actionbac then you have a risk of it stretching and not going back into place, might then need a fitter to sort it out if it all goes tits up.
I am sure it will be fine if cleaned with care.
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could u not aggitate with a host & the soft brushes?
Impossible, i would not even risk using my Sebo on it.
He said Host not Sebo.
If its Actionbac then you have a risk of it stretching and not going back into place, might then need a fitter to sort it out if it all goes tits up.
I am sure it will be fine if cleaned with care.
I said i would not even use the sebo which has tiny brushes, so i am not going to use the Host machine with massive brushes
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The backing is Action Bac.
Regards Tony
What is action back ? i have some samples from the customer as yet it has not shrunk and i have soaked one piece to see if it shrinks, are you saying that it can stretch instead.
Have looked on the internet for action bac and it says that its made from polypropylene, so how can a wool loop pile with polyprop backing cause problems with HWE, does not make sense ???
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Action Back ??? love to know1
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Action bac is a synthetic and does not present any problems. With a carpet costing the amount that the customer has paid you would assume that the carpet has been fitted to a high standard and has been tentioned onto the gripper in the correct manner. A very large amount of the carpets that are on the market (and have been for some time) are manufactured with action bac it has been around for at least 10 years. It is just a secondary backed carpet using synthetic materials, marketed as "rotproof ".
A lot of the references and scare stories are referring to totally different carpets, a lot of scaremainering is being done which is totally irrellevant to this specific product.
Many cleaners on here will have been cleaning action bac carpets without even knowing it, it is very widely used in the industry.
Peter
www.carpetcleanercardiff.com (http://www.carpetcleanercardiff.com)
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http://www.carpetandrugbacking.com/action-bac.htm
Just for you Paul
Cheers Tony
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I have had a sample immersed in water and left to dry with no shrinkage whatsoever, considering what is now known about the carpet it's no surprise, many of the crucial carpets cannot be wet cleaned, i had one about two years ago, i tested a sample before attempting to clean it and it shrunk a lot, it was a woven carpet they also do the seagrass and other natural fibres that cannot be wet cleaned, but it seems that some can
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Exactly correct James it comes back to knowing what can and what can't be and if in doubt asking as you have.
Regards Tony
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What would we do without the font of knowledge that this forum is, when one person learns something everyone looking at this forum learns it too. i never knew what a crucial trading carpet was until someone mentioned them on this forum a couple of years ago.
Got to be honest though i probably will go back and clean this customers carpet but i will still be nervous.
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Action Back Huh love to know1
You've cleaned enough of it in your career I reckon :)
http://www.carpetandrugbacking.com/action-bac.htm
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Trademarked by Amoco Fabrics Company... bought up by none other than BP, apparently.
Amazing what you can find on Google! ;)
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The carpet I did was Jakaranda and over £200 a square metre if memory serves me right. The problem I had wasn't shrinkage it was the loops breaking as it dried so look out for that too!
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Jacaranda isn't a Crucial trading carpet, they are a brand of carpets. i had a look on the site they sell all types what was the carpet that you had these problems made from
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Action bac is just a trade name there are a lot of other polypropylene secondary backed carpets on the market.
Peter
www.carpetcleanercardiff.com (http://www.carpetcleanercardiff.com)
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Jacaranda isn't a Crucial trading carpet, they are a brand of carpets. i had a look on the site they sell all types what was the carpet that you had these problems made from
I think it was the Heavy Velvet, which has a backing called.....Actionbac. I expect they're all made at the same place anyway!
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Heavy velvet ???????
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Sounds like a 70s rock band ;D
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Also might be worth mentioning the damage to these carpets might already be done when you arrive! The manufacturers recommend that vacuum cleaners with beater bars on them should not be used. The sort of people that buy these carpets also buy a top of the range Dyson, and that has a beater bar.
I'm sure it was called Heavy Velvet Pete, it actually looked like quite a cheap carpet.
It did look like a 70's band after I'd finished with it, the affro's on The Stylistics springs to mind.
Did the original poster do the carpet?
** JUST looked at that Jacaranda site and its NOT Heavy Velvet **
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I live just down the lane from a certain R Plant. ROCK ON!!!!
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I live near Reg Presley does that count?
Also got Sting and Roger Waters nearby.
This is more interesting than talking about bloody carpets.
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The Housemartins are from Kettering 8-)
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Heavy velvet ???????
they laid a lot of that on the underground. 8)