Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: PurefectWindowCleaning on April 08, 2012, 08:14:15 pm

Title: Not paid list...
Post by: PurefectWindowCleaning on April 08, 2012, 08:14:15 pm
Mine currently looks like this:

Commercial £352.44

Domestic: £282.00


My domestic is always around that figure. Im going to start offering the online payment option I think to those customers that would prefere to pay that way.

Title: Re: Not paid list...
Post by: bobplum on April 08, 2012, 08:39:32 pm
you will probably find the domestic amount will go up ??? as people will put it of till the week end and then forget
Title: Re: Not paid list...
Post by: PurefectWindowCleaning on April 08, 2012, 08:44:23 pm
you will probably find the domestic amount will go up ??? as people will put it of till the week end and then forget

I ment only if they were out at the time of clean, otherwise they can pay me there and then, cheque or cash.

The online payment option was an alternative to sending me a cheque or me having to go round colecting
Title: Re: Not paid list...
Post by: mgba_78 on April 08, 2012, 08:48:52 pm
Mine currently looks like this:

Commercial £352.44

Domestic: £282.00


My domestic is always around that figure. Im going to start offering the online payment option I think to those customers that would prefere to pay that way.

Wow i wish ours was this small!!!
Every year we say we need to chase up money owed more regularly but just never get round to it.
It all comes in, in the end and we do get more than enough to live off and pay employee, just lazy on our part.
On a monthly basis we probably are owed 20% of our turnover, commercial is always an issue as a few have set days for payment runs so its always owed as there is always a clean in hand on their part.

Title: Re: Not paid list...
Post by: bobplum on April 08, 2012, 08:59:07 pm
you will probably find the domestic amount will go up ??? as people will put it of till the week end and then forget

I ment only if they were out at the time of clean, otherwise they can pay me there and then, cheque or cash.

The online payment option was an alternative to sending me a cheque or me having to go round colecting

thats my point James,if you leave it in there hands to pay by BACS there's a good chance they take longer to pay so you end up chasing any way,some will do it asap others take longer,i have moved more of my clients over to standing orders,even the BACS ones as i noticed it was the BACS pay you created the debt list
BACS is good if the customer pays within a few days ;D after that the human brain switches of ;D
Go standing order
Title: Re: Not paid list...
Post by: Gav Camm lammy 283 on April 09, 2012, 01:51:22 am
cheque payers , bacs payers sum you will find are good
sum not so gud but remember for each one that pays these ways
is a top notch client
no messing about with collecting
your time n diesel is valuable
money owed will come in its just a waiting game
unless yr round is real compact then steer most
custys to these options , the single mum bridgade steer em
towards their payment days , easy really
unless you can go out n collect upwards of a £100
in less than an hour
then its eating yr time which with fuel etc
eats yr profits
sum custys just need steering towards bacs  ;)
Title: Re: Not paid list...
Post by: Gav Camm lammy 283 on April 09, 2012, 01:54:00 am
but to had yeah theres still a resession on
n window cleaning is a luxury most ppl cud do wiv out
yes they pay our bills , but if your going 3/4 times to collect theres nothing left
once fuel costs r deducted  ;)
Title: Re: Not paid list...
Post by: Window Washers on April 09, 2012, 01:58:00 am
but to had yeah theres still a resession on
n window cleaning is a luxury most ppl cud do wiv out
yes they pay our bills , but if your going 3/4 times to collect theres nothing left
once fuel costs r deducted  ;)
totally agree with your post gav,

Collecting in your time is madness IMO your not paid to collect so I would say nip that in the bud asap
Title: Re: Not paid list...
Post by: Roy Cauldery on April 09, 2012, 07:21:51 am
Collecting is costly,time consuming and dated IMO
Bacs,Standing orders ,SAE's and now PingIt.
Each is easy to do,stress free and you will find that the payments just start to roll in nicely on a daily basis
Make the change,you know you want to James ;D

Roy
Title: Re: Not paid list...
Post by: richard jagger on April 09, 2012, 07:38:42 am
I M O if you want to use and trust your customer to pay in other ways than cash you will need some rules for them.e.g. All  payments exceeding 10 days of service will attract a admin charge of  £2 and £2  every month there after.
NOW BEFORE ANYONE TELLS ME YOU CANNOT CHARGE THIS FEE .Its not interest is a chase up fee,this pays for fuel and timee to nag for my payment. I have a 99% payment record.If I have 20/30 quid out standing at the end of each month its a lot.
The other thing I see on all others outstanding debt is not breaking down into  current ,30 days, 60 days and 90 days .One needs to know how severe your outstanding payments are to fix them, as there is a different way to deal with each level of problem.
Title: Re: Not paid list...
Post by: gr cleaning solutions on April 09, 2012, 08:42:20 am
I collect twice a week either tuesday / wednessday and friday all my commercial pay on the day apart from one which i invoice head office and pay with in 30 days most residential pay on the day or when i collect and by the end off the month im never more than £100ish outstanding and what is outstanding i just collect double the following month .
But all my work is within 5 miles of my house so in the summer im planing on bike so off my collecting
Title: Re: Not paid list...
Post by: dazmond on April 09, 2012, 09:32:51 am
it makes me laugh all this not collecting then the same people moan they have a lot of money outstanding!!

i mix it up like tosh.i have lots of very compact work within 5 miles which is easy to collect then i have SAE and online payments for out of the way stuff,commercial and large domestic.

i collect once a week on a friday or monday evening for 1-2 hours.usually get in £200+ by doing this.i get to catch up with my customers,pick up new work,iron out any problems and keeps customer relations good.it provides a "face" to my business and it todays increasing "faceless" automated world where you sometimes dont have to talk to a soul all day old fashioned "collecting" is ok IMO.

cashflow is good and debts are kept to a minimum.oh and i always have plenty of money to cover my outgoings,bills etc.time off for holidays.i must be doing something right!! ;) ;D ;D


dazmond
Title: Re: Not paid list...
Post by: LT carpet cleaning on April 09, 2012, 10:54:53 am
I bet if someone on here said they were owed £1million...someone would say "wish mine was that low". 
Title: Re: Not paid list...
Post by: Tom White on April 09, 2012, 11:04:25 am
I bet if someone on here said they were owed £1million...

I wish mine were that low.
Title: Re: Not paid list...
Post by: LT carpet cleaning on April 09, 2012, 11:15:26 am
 ;D