Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Andrew Cropley on April 03, 2012, 09:15:07 pm
-
I have two 22ft Gardiner poles . Both brought with in 4 weeks of each other. Both used daily. same work load . One has been excellent . the other has had so many problems from day one. Been back to gardiner for repairs Has anyone else had the same problems. Its as if the poles came form two differant suppliers.
-
What problems?
-
What poles?
-
I have two 22ft Gardiner poles . Both brought with in 4 weeks of each other. Both used daily. same work load . One has been excellent . the other has had so many problems from day one. Been back to gardiner for repairs Has anyone else had the same problems. Its as if the poles came form two differant suppliers.
Hi Andrew
Are these issues now resolved or is there something that needs looking into?
-
Alex
My clx 22 bottom 2 sections occasionally jam solid and take alot of effort to wriggle out , its like they are being sucked in
Is this just dirt or what?
Is there something i can do to stop it/prevent it?
-
Alex
My clx 22 bottom 2 sections occasionally jam solid and take alot of effort to wriggle out , its like they are being sucked in
Is this just dirt or what?
Is there something i can do to stop it/prevent it?
The slight section sticking will probably be the effect of worn or damaged joint-stop tape in this section. This is easily replaced and is really worth doing as it will transform the use of the section.
To replace the joint stop tape on this section (or any others in the future) please follow the instructions below:
To replace you will need some PVC insulating/electrical tape.
1. Undo lever assembly on the clamp and remove - pull out the section completely - shown here on YouTube - http://youtu.be/VeXQaNUb8-4 (http://youtu.be/VeXQaNUb8-4). This may be slightly difficult to do if the joint-stop tape is mangled up a bit.
2. Remove all of the old tape then clean and dry the lower 20cm of the section.
3. At 130mm up from the base of the section wrap the insulating tape around the section - do this one complete wrap around and about another quarter of a wrap, then cut the tape and neatly press down.
4. Using a small Allen key (or similar) prise the two clamp jaws apart and slide the section back in - You will need to be very careful as you slide the tape past the jaws of the clamp - as shown on the above video (second half).
5. Slide the section fully back in and re-assemble the lever assembly.
You will have completely replaced the joint-stop by doing this. You will find as the pole ages that this may become needed on other sections.
-
Do you regularly flush your poles out Sean? If not, then the dirt picked up from the pole hose dragging on the ground (grit & sand) will build up and cause it to jam up. If it's not that, then maybe the end stop tape is coming loose and causing the problem
-
Sorry, just seen Alex' post, and he's the Daddy ;D
-
I think its the tape , that was my suspicion as when i prized it free there was black stuff that looked like mashed tape , just wasnt sure , i do need to pull it apart and do what alex has said , (off to van for tape and pole )
Thanks Alex
-
Do you regularly flush your poles out Sean? If not, then the dirt picked up from the pole hose dragging on the ground (grit & sand) will build up and cause it to jam up. If it's not that, then maybe the end stop tape is coming loose and causing the problem
Is this the best thing to do?
Can you use ptfe spray with clx or is just for full carbon like slx etc??
-
Do you regularly flush your poles out Sean? If not, then the dirt picked up from the pole hose dragging on the ground (grit & sand) will build up and cause it to jam up. If it's not that, then maybe the end stop tape is coming loose and causing the problem
Is this the best thing to do?
Can you use ptfe spray with clx or is just for full carbon like slx etc??
Both of these things can be done for the CLX as well as the SLX. Below is a recommended care guide for all telescopic poles regardless of make:
1. After each use wipe down the pole hose whilst coiling it away (the majority of grit that gets inside the pole comes from the pole hose).
2. At the end of each week open up all sections about halfway and direct a hose-jet of water up from the bottom of the pole with the pole laid nearly flat on the floor. Allow all dirt to be flushed out from between the sections.
3. Do the above at any time when the pole starts to sound scratchy in use (I simply disconnect the pole hose from one end of the flow valve and use this water to flush through).
4. About every two months remove the pole hose from the pole and fully dismantle the pole to allow a full clean between each section - http://youtu.be/VeXQaNUb8-4 (http://youtu.be/VeXQaNUb8-4)
5. When clean fully dry each section, replace any of the joint-stop overlap tape if needed and the lightly spray the sections with PTFE dry-spray, paying particular attention to the overlap area.
6. Re-assemble the pole and re-hose.
7. If at anytime during use the joint-stop should wear off replace immediately to prevent over-extension of sections.
8. If the end cap wear out replaces as soon as possible to prevent damage to the base of the section.
9. Keep the clamp levers correctly adjusted to ensure they grip, but are not overly tight.
10. About once a month put a very small drop of lubricating oil on the lever arm cam-bed
-
I would also recommend a good flush out & stop tape replacement, makes the pole like new again! ;)
After you've done it the first time, it's only a 10 minute job then after.
-
can you use wd40 on the lever arm
-
can you use wd40 on the lever arm
I use a drop of 3 in 1 oil.
You could use wd40, problem is it getting everywhere else when you spray it.
-
Andrew I would suggest its the user of the pole causing the problems, been a little heavy handed so to speak but let me guess you swap poles on a daily basis so it can not be that!
What can go wrong with any pole????
Not much!
Clamps can come un stuck! problem solved with a bit of glue.
Joint tape wears! problem solved with a clean and some new tape applied.
End cap wears! buy a new one
Anymore?
What did you guys do when your golden glove or unger rubber wore out? Post on here or view it as wear and tear on equipment that is used daily?
Get a grip
Morning by the way everyone, as you can tell I did not sleep well, whistling winds and rattling drainpipes kept me awake all night! plus too windy too leave the windows in a clean condition wfp IMO so another day off :'(
-
p.s dont meen you SEAN, just think Andrew is going for the anti gardiners approach. 2nd post and a blank page web site on his profile. I might be wrong tho :o
-
I would also recommend a good flush out & stop tape replacement, makes the pole like new again! ;)
After you've done it the first time, it's only a 10 minute job then after.
did it last night
Pole was brilliant today
apart from 30 + mph winds trying to snap it :(
-
The poles are CLX22.The problems with one pole are as follows:-
The first week the Alu head came lose and the stops on the first section jamed .
Gardiner were excellent and send out some glue and some new stop tape.
With in two months all the stop tape started coming off.which then causes the sections to jam up and is a major job to unscrew them.
The head kept coming of despite glueing.
After 8 months gardiner were excellent again . arrange for collection and re fitted stops and a new quick release head.(the only problem with the new release system was I had to buy new brushes as the old ones would not fit)
I replaced all the stops with water proof duck tape which is excellent and has not caused any problems.
Now the top clamps are right on their limited.
Both poles are only just one year old. Both are washes out each friday. Tubing wiped down each job. Once a month striped right down , sprayed with PTFE spray.
My concern is why is one pole so differant to the other. I cant fault Gardiner so far . But now the poles are over 12 months old. Do I replace the faulty one with another CLX and hope it will be as good as my other one?
-
With in two months all the stop tape started coming off.which then causes the sections to jam up and is a major job to unscrew them.
Major job? get a grip.
It looks to me like Gardiners have shown their normal level of customer service and if thats not good enough, spend some time and money with any other supplyers kit.
God help you if you need to change resin
Art
-
This is out of order, you cant talk about Alexs pole like this
-
Sorry .
Gardiners have been excellent.
My question was . Am I unlucky with the one pole?
-
Yeah Andrew, it seems to me that you have been a bit unlucky, maybe a problem pole. As with many products, there just might be a duff one amongst a quality product. I'm sure it can be sorted by Gardiners if you tell them the story.
All the best
-
Sorry .
Gardiners have been excellent.
My question was . Am I unlucky with the one pole?
Thats a perfectly reasonable question to ask in my opinion.
It may well be that you was unlucky in this case. Usually from my own experience with Gardiners products I have found they are good quality. But no manufacturing company can produce a product day in day out without the occassional defect although that does depend if "operator error" caused the fault or not.
I believe this problem is in the minority as most people who buy Gardiner poles seem very happy with them and you did say the other pole purchased at the same time is fine.
-
come on guys its a pole with a bit of tape around the bottom, its not a rocket ship!
So far im v happy with the clx22, no trouble as of yet!
-
Re: Gardiner Pole issues
« Reply #23 on: Today at 01:17:40 pm »
come on guys its a pole with a bit of tape around the bottom, its not a rocket ship!
Yeah, I'm quite aware of that. But if someone is unsure of something and has asked a valid question then surely it's worthy of a considerate answer to ;)
-
We should all thank our lucky stars that we have someone of the magnitude of Alex to look after our needs, the last thing he needs is someone questioning hes company
-
There is one rule, "Be nice!". I'm fully in support of nic, here, and I note my absence has been an excuse for this rule to be ignored.
if someone is unsure of something and has asked a valid question then surely it's worthy of a considerate answer to ;)
I am deeply disappointed. Without rules, Gentlemen, we face anarchy.
-
Seem s you have scared the guy off?
-
The stop tape is a common job needed to be done on a regular basis IMO. I have a clx 22 thats about at its clamps limit after a year but i have got used to not collapsing it right down, leaving about an inch out so the clamp grabs. A new top section is about £30 so i might end up getting one of those you might want to consider that andrew??
Welcome to the collosium sorry i meant forum ! ;D
-
We should all thank our lucky stars that we have someone of the magnitude of Alex to look after our needs, the last thing he needs is someone questioning hes company
David you can give it a rest now - I think we all have realised your comments are tongue-in-cheek :)
-
These were valid queries of Andrews which he has subsequently communicated to me via email and we have discussed them.
The issues he experienced with one pole will not have affected the longevity of the sections. As no two poles are ever in use by the same person or in exactly the same way this can lead to varying wear rates.
-
The stop tape is a common job needed to be done on a regular basis IMO. I have a clx 22 thats about at its clamps limit after a year but i have got used to not collapsing it right down, leaving about an inch out so the clamp grabs.
i found that 1 turn of the old electricians tape round the worn bit means i can collapse my clx down as normal again for the clamps to grab
-
The stop tape is a common job needed to be done on a regular basis IMO. I have a clx 22 thats about at its clamps limit after a year but i have got used to not collapsing it right down, leaving about an inch out so the clamp grabs. A new top section is about £30 so i might end up getting one of those you might want to consider that andrew??
Welcome to the collosium sorry i meant forum ! ;D
Forgot to add we dont wrap our poles up in a blanket (so to speak) so this has had an adverse affect on the wear situation!(also working in a seaside town with lots of sand) But hey for a little over £100+ vat for a bare pole who cares :)
-
Alex my comments are not tongue in cheek, you should not be so modest.
Your pole has made my life better and you deserve full credit for that
-
Alex my comments are not tongue in cheek, you should not be so modest.
Your pole has made my life better and you deserve full credit for that
what pole do you use champ?
-
SLX, before that I had an Unger pole, need I say more
-
SLX, before that I had an Unger pole, need I say more
I'd like to beat you round the head with your slx until it snaps for being a kiss @rse
-
Why don't we meet up then?
-
anytime
-
What part of the Uk are you based?
-
We should all thank our lucky stars that we have someone of the magnitude of Alex to look after our needs, the last thing he needs is someone questioning hes company
David you can give it a rest now - I think we all have realised your comments are tongue-in-cheek :)
Acts 10 v 25,26 eh, Alex? ;)