Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: BRSL on January 07, 2006, 09:00:32 pm

Title: Pre clean survey
Post by: BRSL on January 07, 2006, 09:00:32 pm

Hi guys I am re-thinking all marketing and papper work I use to try to improve efficiencey and build a better customer database for my referals and repeat custys

My pre clean survey looks like this at the moment

                                              Pre-Clean Survey

Customer Name:-                                                               Date:-

Customer Address:-



Room Description:-


Identify carpet/ upholstery:-

Condition of Carpet                                                          1   2   3   4   5

Check Grippers, Seams, Door Bars:-

Check Edges for Dust, Draught Marks and Lines:-

Information on Stains:-



Complete Dry Crock Test (any colour present):-


Wet Crock Test:-

Check P.H Levels:-

Check Colour Bleeding:-

Check Colour Fading:-

Check Colour Loss:-


Cleaning Agent Test:-

Check Colour Bleeding:-

Check Colour Fading:-

Check Colour Loss:-


External Survey

Van accessibility:-

Level:-

Drainage:-

Water Supply:-


Can any one recomend additional questions to make my survey more thorough

All suggestions welcome Thanks

James

Title: Re: Pre clean survey
Post by: Len Gribble on January 07, 2006, 09:29:18 pm

James

What about your h&s trip hazarders, asbestos, junkie bits and pieces etc!

Only a thought!

Len

Title: Re: Pre clean survey
Post by: John_Flynn on January 07, 2006, 09:48:45 pm

Has the carpet been cleaned before??

How long ago??

Was it professionaly cleaned?

What method of cleaning was used?

Title: Re: Pre clean survey
Post by: BRSL on January 07, 2006, 09:51:31 pm

junkie bits and pieces  ???

Health and what  ;D

Hi Len I always use risk assesment forms, prety much use the same one again and again unless the premesis is radicaly different

John nice one
How many times have all of us had to clean up after some cowboy

Title: Re: Pre clean survey
Post by: Len Gribble on January 07, 2006, 10:28:26 pm

James

Any chance of a copy of your risk assessment, need to fine tune mine! Wife is looking for a pay out!

Are they radically different? Think some once said surprise surprise and that’s got to be a black omen! the Met is asking some one to come home!

Len

Title: Re: Pre clean survey
Post by: Gavin Reardon on January 08, 2006, 09:59:13 am

Hi James

A phone number would be good  ;)

Regards Gavin

Title: Re: Pre clean survey
Post by: John_Flynn on January 08, 2006, 10:16:37 am

How many adults in house??

How many children in house??

How many pets in house??

Title: Re: Pre clean survey
Post by: cleaning co on January 08, 2006, 11:16:26 pm

 how u going to pay
 cash or chq            lol ;D

Title: Re: Pre clean survey
Post by: BRSL on January 09, 2006, 10:19:17 pm

 thanks guys

Cleaning Co     I might scrap all my paper work and just have a slip with that writen on, Hell in the end thats all that matters  ;D ;D ;D ;D ;D

To all those that would like my Risk assesment form I will post it as soon as ive figured out how to convert it from .wps to .pdf or .jpg (any ideas  ??? )

James