Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Warwick Sayce on March 08, 2012, 09:20:49 pm

Title: Answering Service ?
Post by: Warwick Sayce on March 08, 2012, 09:20:49 pm

Hello All,

Just wondering if any of you use an telephone answering company .

I used to use the Vodaphone service but it was a bit impersonal.

Any advice would be very welcome.

Thanks

Warwick

Title: Re: Answering Service ?
Post by: Simon Gerrard on March 09, 2012, 08:04:25 am

Use call diversion and answer the calls yourself.

Simon

Title: Re: Answering Service ?
Post by: Adam P on March 09, 2012, 11:02:44 pm

at a guess warwick can't always answer the phone which is why he wants this service, as even with the one he's used, he'd still be deverting his calls to them as you suggested he does to his mobile.

it's something i looked into, but for the price was too much money for what was simple an answering phone. may give them a go one day

Title: Re: Answering Service ?
Post by: Art of Clean on March 10, 2012, 11:18:50 pm

http://www.ukfactotum.com/ - They work for many carpet cleaners and are great at what they do! ask for a trail

Regards

Pierre

Title: Re: Answering Service ?
Post by: Kev Loomes on March 11, 2012, 12:21:20 am

Agree Pierre.

I knew Tim a while back and he runs the company exceptionally well. He used to be a very successful carpet cleaner himself so knows absolutely everything in realtion to clients, appointments, marketing etc etc.

Brilliantly niche with fantastic staff - they can even book appointments for you and arrange your diary. The only downside is that they are a bit more expensive that most answering service companies. But hey, like anything in life - you get what you pay for. I once used vodaphone years backand they were useless in comparison.

Cheers

Kev