Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: rscleaningservices on February 20, 2012, 04:10:48 pm
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Alex cant you get a 8mm thermobore as I bought the 6mm one you do but havnt used it yet as Ive heard the pressure drops and at mo im using the orange streamline 8mm with a 60psi & the pressure is just about ok without using a veriflow so prob wont use the 6mm thermobore do you think you will be getting an 8mm thermbore hose cheers Rich ...
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so fussy ::)
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wow,im out of breath! so little, erm, punctuation!!! :o
but an interesting thought, i was wondering the same thing, myself! :)
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I'm using the digital varistream and there is no issue with 6mm or 8mm. You just need to set up your shut off pressure correctly. 8mm is huge compared to 6mm microbore, the smaller the better. You just need to set it up right. I've been using the same shurflo pump for 4 years. 3,5 with mini, half a year with micro.
Clearviewwc I kind of seems whoever you spoke might know about pumps, but not the controllers? The pumps we use at this type of pressure aren't close to being stressed. Like I said above, you need to finetune the pressure. Just flow control doesn't work, you need to be able to control both.
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Ive had the same pump for nearly 5yrs using microbore
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Alex cant you get a 8mm thermobore as I bought the 6mm one you do but havnt used it yet as Ive heard the pressure drops and at mo im using the orange streamline 8mm with a 60psi & the pressure is just about ok without using a veriflow so prob wont use the 6mm thermobore do you think you will be getting an 8mm thermbore hose cheers Rich ...
We did originally do our Thermobore in 8mm but it was not very popular. Currently our 6mm hose outsells our 8mm by about 20:1 hence the decision to introduce the Thermobore again in the most popular size that our cleints actually want.
There really should not be a flow rate issue using 6mm ID hose. Personally I use 1x Flojet 100psi pump to run two reels of 6mm 100m hose with a good flow rate. A 60 psi pump with 100m of 6mm Thermobore should be fine. Flojet pumps allow you to fine tune the pressure switch so that it does not cut off too soon.
One of our clients has found that the flow rate from the 6mm Thermobore is as good as his previous 8mm Minibore. Flow rate can also be affected by the material and quality of the inside surface on the tubing.
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agree with tim,
and even if you do not use a controller all you have to is set the pressure switch correctly on the pump and will last years, been using my pump with 6mm for 3 and half years and it was second hand
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I've had problems with pump cutting out, vari saying 'P' cutting the pump out. Doesn't work above no4 of 10. Couldn't work out what was the problem. Spoke to the vari and pump makers and the guy I spoke to went through my system with me step by step. We eventually worked the problem out to be using too small internal diameter hose ( 5mm, gardiners standard hose). Over a period the pump had deteriorated due to having to work too hard (I've just bought the van with system and he used same hose). The guy recommended no smaller than 8mm internal diameter and that if I used 6mm it would seriously shorten the pump life as they are not designed for smaller diameters. I've got a new pump coming but now need to find a good 8mm hose. It's hard finding good hose!
The smallest hose we do for reels is 6mm ID - only the pole hose is 5mm ID. A pump or controller that cannot cope with 6mm Microbore would be unusual. Most window cleaners I know use either Shurflo or Flojet pumps and used with 6mm ID Microbore and 5mm pole hose get several years use from their pumps. My current pump is about 3 years old and powers 2x 100m of 6mm hose.
At a certain age a pump will deteriorate and 'give up the ghost' regardless of what hose it is used with due to the long hours of continuous use that we window cleaners give our equipment. It is interesting that these same type of pumps used in many carpet cleaning machines are recommended to be changed yearly as a service item as they will not risk using them for longer - us window cleaners wouldn't dream of getting this little time from a pump!
There are many very good options when it comes to 8mm Minibore if needed, with most retailers stocking this size.
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How do you adjust the pressure on these pumps I've been going thru so many pumps it's annoying me seriously have to replace every three or four months
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How do you adjust the pressure on these pumps I've been going thru so many pumps it's annoying me seriously have to replace every three or four months
do me a favour and send me your knackered pumps ;D
how are you set up are you using a controller or not, I can't answer if you are but others can
thing is depending on how your set up your pumps may only need a new pressure switch, about £2 from maplins
but send them to me anyway ;D
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Yeah I believe so that it could be just need replacing the pressure switches, it's an ionic setup basically that's been converted to two man, we do not use variastream or digital switches just the dial type variable switches turn clock wise and anti clockwise to 100psi pumps
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Yeah I believe so that it could be just need replacing the pressure switches, it's an ionic setup basically that's been converted to two man, we do not use variastream or digital switches just the dial type variable switches turn clock wise and anti clockwise to 100psi pumps
someone else will need to answer that, as far as I know when you use the dial controller you disconnect the pressure switch on the pump, but some don't, never used an ionics system so couldn't say really.
is it sureflow pumps? the switch is easy to replace if it is that, best wait for a bit of feedback though
or just send me one knackered pump and I will check it and tell you, then keep it ;) I honestly can't see it being anything else, having to change it every few months is not normal
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Better to take that up with Alex instead of posting that on a public forum. I don't think we would like our customers to complain on a forum. Just a thought. :)
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Nothing wrong with microbore.just turn the controller up!I get a good flow! ;D
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Yeah I believe so that it could be just need replacing the pressure switches, it's an ionic setup basically that's been converted to two man, we do not use variastream or digital switches just the dial type variable switches turn clock wise and anti clockwise to 100psi pumps
Interesting point this one. You have converted to a two man system - Are you running one controller or two?
If you are trying to use one dial controller for two hoses It may not be able to cope with the pressure changes between the hoses, this may account for all your blown pressure switches.
Just a thought
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I'm using the digital varistream and there is no issue with 6mm or 8mm. You just need to set up your shut off pressure correctly. 8mm is huge compared to 6mm microbore, the smaller the better. You just need to set it up right. I've been using the same shurflo pump for 4 years. 3,5 with mini, half a year with micro.
Clearviewwc I kind of seems whoever you spoke might know about pumps, but not the controllers? The pumps we use at this type of pressure aren't close to being stressed. Like I said above, you need to finetune the pressure. Just flow control doesn't work, you need to be able to control both.
I did fine tune, had cutoff at highest setting. The guy I spoke too was from the makers... Williams is it? Says on the varistream anyway. Just relaying what he said re hose compatability. As I've said though, I still haven't cleaned my first window wfp yet due to problems with suppliers etc so I know nuffin. Happy to give way to your experience.
The 5mm hose I bought was standard pole hose from gardiners, 100m of it and a reel. I've not had good advice from gardiners with a few things I've bought over the last couple of weeks thus buying things that aren't compatable or not needed. The girl on the phone is a trainee. I think it would be better to fully train them in all aspects of the products that are sold before putting them on the front line answering calls. I might be a one off but I'm not at all happy with gardiners although yes, the girl sounds very nice. Her not knowing the products well has cost me money and lost me lots of time. People have spoken well of gardiners, it's not been my experience though.
I apologise for posting again, it's not my thread. I thought it related originally.
I am sorry that you are not satisfied with your shopping experience with our company.
All of the persons on the telephone sales lines are fully qualified sales operators and whilst some may be newer than others, none of them are trainees in being able to take and process your order. However not all of our sales operators are fully qualified water fed pole engineers so if there is a technical query this will be referred to a member of staff with the relevant experience or technical knowledge. We do not train our staff to be familiar with all of the fittings required for alternative products that we do not sell, such as aqua-dapters etc. I do note from my staff that alternative Resi-Neck items were sent out for you and the original Type1 will be refunded when the original is returned by you. It is always best to check with the manufacturer of an additional item as to exactly what is needed as even I am not always familiar with all after-market add-ons that are not made or recommended by our company.
None of our sales team would recommend using 100m of 5mm 'pole hose' for use on a hose reel. It is just not suitable for the job which is why it is clearly called pole hose. I have asked one of our senior office team to track down this order and I think that I have identified you by the order details. She did see this order and queried the requirement of 100m of pole hose and a hose reel with the member of staff who took the order and the member of staff said that the client was quite clear that they wanted a reel of 100m of pole hose. We do get clients who like 'alternative' set-ups and we are happy to sell them what they want, if they ask for it, even if it is not the usual set-up. As it happens we do have several clients who do use 100m of 5mm pole hose on their hose reel as it is lighter and cheaper, but we would never recommend it to anyone.
We have been retailing for seven years and we take calls from hundreds of 'newbies' every month whom we provide with advice and support. We have many letters and emails from such ones who are grateful for the advice and time they have been given. It can very difficult for our sales team on occasions as many new users are not familiar with items and sometimes struggle to describe exactly what they want. In such cases our operators are trained to use the website photos, etc , with the clients to try and determine exactly what set-up the client is trying to achieve - every client's (even newbies) requirements can be different and we respect the right of the clients to sometimes choose something we would not personally recommend.
Whilst the Forums are a great way to get general advice or even have a moan, the first port of call should always be with the supplier as they are the only ones that can sort the issue out. Clients that email us or myself directly will always get a more rapid response than those that use the forums to complain. If you would like me to look into this further, please email me with your full name and contact details along with an order number and I will do so.
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;D
Seriously though, if I can be of help please email me.
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I'm using the digital varistream and there is no issue with 6mm or 8mm. You just need to set up your shut off pressure correctly. 8mm is huge compared to 6mm microbore, the smaller the better. You just need to set it up right. I've been using the same shurflo pump for 4 years. 3,5 with mini, half a year with micro.
Clearviewwc I kind of seems whoever you spoke might know about pumps, but not the controllers? The pumps we use at this type of pressure aren't close to being stressed. Like I said above, you need to finetune the pressure. Just flow control doesn't work, you need to be able to control both.
I did fine tune, had cutoff at highest setting. The guy I spoke too was from the makers... Williams is it? Says on the varistream anyway. Just relaying what he said re hose compatability. As I've said though, I still haven't cleaned my first window wfp yet due to problems with suppliers etc so I know nuffin. Happy to give way to your experience.
The 5mm hose I bought was standard pole hose from gardiners, 100m of it and a reel. I've not had good advice from gardiners with a few things I've bought over the last couple of weeks thus buying things that aren't compatable or not needed. The girl on the phone is a trainee. I think it would be better to fully train them in all aspects of the products that are sold before putting them on the front line answering calls. I might be a one off but I'm not at all happy with gardiners although yes, the girl sounds very nice. Her not knowing the products well has cost me money and lost me lots of time. People have spoken well of gardiners, it's not been my experience though.
I apologise for posting again, it's not my thread. I thought it related originally.
I am sorry that you are not satisfied with your shopping experience with our company.
All of the persons on the telephone sales lines are fully qualified sales operators and whilst some may be newer than others, none of them are trainees in being able to take and process your order. However not all of our sales operators are fully qualified water fed pole engineers so if there is a technical query this will be referred to a member of staff with the relevant experience or technical knowledge. We do not train our staff to be familiar with all of the fittings required for alternative products that we do not sell, such as aqua-dapters etc. I do note from my staff that alternative Resi-Neck items were sent out for you and the original Type1 will be refunded when the original is returned by you. It is always best to check with the manufacturer of an additional item as to exactly what is needed as even I am not always familiar with all after-market add-ons that are not made or recommended by our company.
None of our sales team would recommend using 100m of 5mm 'pole hose' for use on a hose reel. It is just not suitable for the job which is why it is clearly called pole hose. I have asked one of our senior office team to track down this order and I think that I have identified you by the order details. She did see this order and queried the requirement of 100m of pole hose and a hose reel with the member of staff who took the order and the member of staff said that the client was quite clear that they wanted a reel of 100m of pole hose. We do get clients who like 'alternative' set-ups and we are happy to sell them what they want, if they ask for it, even if it is not the usual set-up. As it happens we do have several clients who do use 100m of 5mm pole hose on their hose reel as it is lighter and cheaper, but we would never recommend it to anyone.
We have been retailing for seven years and we take calls from hundreds of 'newbies' every month whom we provide with advice and support. We have many letters and emails from such ones who are grateful for the advice and time they have been given. It can very difficult for our sales team on occasions as many new users are not familiar with items and sometimes struggle to describe exactly what they want. In such cases our operators are trained to use the website photos, etc , with the clients to try and determine exactly what set-up the client is trying to achieve - every client's (even newbies) requirements can be different and we respect the right of the clients to sometimes choose something we would not personally recommend.
Whilst the Forums are a great way to get general advice or even have a moan, the first port of call should always be with the supplier as they are the only ones that can sort the issue out. Clients that email us or myself directly will always get a more rapid response than those that use the forums to complain. If you would like me to look into this further, please email me with your full name and contact details along with an order number and I will do so.
Well said alex! ;D
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On reflection, I should have taken it up with the company first. I will remove the negative comments. I apologise. Apologies to the thread starter too.
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Thanks Alex & all for the comments I will put the hose on at weekend hopefully shouldnt lose to much pressure if none im hoping Alex I also use a flojet pump wouldnt use any other as this is my second flojet in 7 years great pump !!!!!!!!
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I'm using the digital varistream and there is no issue with 6mm or 8mm. You just need to set up your shut off pressure correctly. 8mm is huge compared to 6mm microbore, the smaller the better. You just need to set it up right. I've been using the same shurflo pump for 4 years. 3,5 with mini, half a year with micro.
Clearviewwc I kind of seems whoever you spoke might know about pumps, but not the controllers? The pumps we use at this type of pressure aren't close to being stressed. Like I said above, you need to finetune the pressure. Just flow control doesn't work, you need to be able to control both.
I did fine tune, had cutoff at highest setting. The guy I spoke too was from the makers... Williams is it? Says on the varistream anyway. Just relaying what he said re hose compatability. As I've said though, I still haven't cleaned my first window wfp yet due to problems with suppliers etc so I know nuffin. Happy to give way to your experience.
The 5mm hose I bought was standard pole hose from gardiners, 100m of it and a reel. I've not had good advice from gardiners with a few things I've bought over the last couple of weeks thus buying things that aren't compatable or not needed. The girl on the phone is a trainee. I think it would be better to fully train them in all aspects of the products that are sold before putting them on the front line answering calls. I might be a one off but I'm not at all happy with gardiners although yes, the girl sounds very nice. Her not knowing the products well has cost me money and lost me lots of time. People have spoken well of gardiners, it's not been my experience though.
I apologise for posting again, it's not my thread. I thought it related originally.
I am sorry that you are not satisfied with your shopping experience with our company.
All of the persons on the telephone sales lines are fully qualified sales operators and whilst some may be newer than others, none of them are trainees in being able to take and process your order. However not all of our sales operators are fully qualified water fed pole engineers so if there is a technical query this will be referred to a member of staff with the relevant experience or technical knowledge. We do not train our staff to be familiar with all of the fittings required for alternative products that we do not sell, such as aqua-dapters etc. I do note from my staff that alternative Resi-Neck items were sent out for you and the original Type1 will be refunded when the original is returned by you. It is always best to check with the manufacturer of an additional item as to exactly what is needed as even I am not always familiar with all after-market add-ons that are not made or recommended by our company.
None of our sales team would recommend using 100m of 5mm 'pole hose' for use on a hose reel. It is just not suitable for the job which is why it is clearly called pole hose. I have asked one of our senior office team to track down this order and I think that I have identified you by the order details. She did see this order and queried the requirement of 100m of pole hose and a hose reel with the member of staff who took the order and the member of staff said that the client was quite clear that they wanted a reel of 100m of pole hose. We do get clients who like 'alternative' set-ups and we are happy to sell them what they want, if they ask for it, even if it is not the usual set-up. As it happens we do have several clients who do use 100m of 5mm pole hose on their hose reel as it is lighter and cheaper, but we would never recommend it to anyone.
We have been retailing for seven years and we take calls from hundreds of 'newbies' every month whom we provide with advice and support. We have many letters and emails from such ones who are grateful for the advice and time they have been given. It can very difficult for our sales team on occasions as many new users are not familiar with items and sometimes struggle to describe exactly what they want. In such cases our operators are trained to use the website photos, etc , with the clients to try and determine exactly what set-up the client is trying to achieve - every client's (even newbies) requirements can be different and we respect the right of the clients to sometimes choose something we would not personally recommend.
Whilst the Forums are a great way to get general advice or even have a moan, the first port of call should always be with the supplier as they are the only ones that can sort the issue out. Clients that email us or myself directly will always get a more rapid response than those that use the forums to complain. If you would like me to look into this further, please email me with your full name and contact details along with an order number and I will do so.
Last year I was very new to WFP and by one member of this forum and Gardiners customer service I have been introduced to WFP systems.
Since then if I ever had any problems it was one call away.
Wrong connections (I have ordered them myself), right ones on the post next day.
Problems with the pole - sorted same day by clear and careful advice from customer service.
Leaking connections - better quality replacement through my post box (I did not even ask :) )
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Yeah I believe so that it could be just need replacing the pressure switches, it's an ionic setup basically that's been converted to two man, we do not use variastream or digital switches just the dial type variable switches turn clock wise and anti clockwise to 100psi pumps
Interesting point this one. You have converted to a two man system - Are you running one controller or two?
If you are trying to use one dial controller for two hoses It may not be able to cope with the pressure changes between the hoses, this may account for all your blown pressure switches.
Just a thought
no its two controllers and two pumps seperate