Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: PURER CLEAN on February 11, 2012, 01:32:21 pm
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im thinking of going down the route of DD ??? just wantedto know what you guy & gals think. ;D
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Payment by BACS has worked very well for us. Only minimal collecting and that's mainly from some older folk who aren't keen on the internet.
Using it has turned some bad payers into people who pay on the same day as the clean. We had one customer who used to pay by cheque and she owed us 5 cleans quite often. Admittedly, it was only £6 per clean but still annoying. Left BACS details and she paid the same afternoon and has paid same day ever since. If they do forget a quick text usually sorts it.
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thanks for very quick reply ;) sorry mate im not the sharpest tool in the box :-[
is BACS another way or just the same as a DD? sorry for asking prob such a stupid question :( but i truely dont know anything about this sort of thing :-[
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im thinking of going down the route of DD ??? just wantedto know what you guy & gals think. ;D
we use standing orders not direct debit. DDs are more expensive to setup, but are excellent as they give you control to change prices and let you know if clients stop them.
standing orders are simple and very cheap for you.. work fantastically well. better than BACs as you can set them up with a reference that you see every time it comes through. also once setup client has nothing else to do, they pay you automatically each month. BACS relies on clients doing it every time, and what you'll find with BACs is that some clients wont use a reference at all, some will use one you ask them to, and others will use a reference like 'window cleaner' that doesnt help you!
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im thinking of going down the route of DD ??? just wantedto know what you guy & gals think. ;D
we use standing orders not direct debit. DDs are more expensive to setup, but are excellent as they give you control to change prices and let you know if clients stop them.
standing orders are simple and very cheap for you.. work fantastically well. better than BACs as you can set them up with a reference that you see every time it comes through. also once setup client has nothing else to do, they pay you automatically each month. BACS relies on clients doing it every time, and what you'll find with BACs is that some clients wont use a reference at all, some will use one you ask them to, and others will use a reference like 'window cleaner' that doesnt help you!
Must admit had no problems with this at all but our note does stipulate that their address is to go on the reference. Maybe we've just got clever customers though who actually read our notes! Standing orders are good if you can get them. We have a few of these also and great if you can get them but BACS is the next best thing in my opinion.
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I take all the following:
Cash - 60% (reducing)
Cheque (doorstep and by post) 20%
Direct Bank Transfer/Payment - 10% (increasing)
Paypal - (10% increasing)
I've also started informing new custys that I will take Standing Orders and DD but none have taken me up on it yet.
Offering a variety of options seems to pleasantly surprise most people - I think they still have the mindset of the old scruffy guy collecting only cash for his beer money.
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paul invoice all yr custys
av yr banlk details on invoice
they can just pay u online (bacs)
make sure they use address as ref
works for me ;) ;) any probs ring me
il email u a invoice of mine ;D
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in kind ;D
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S.A.E.s. Cash. Cheques.
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iv switched from collecting after hours to them posting me a cheque or bank transfer. nearly all have now started to post me no bother . i still have a few to chase up draggin their heels but at least its not 100s like before
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i find the trouble with bacs it relies on people to do it, so i would go down the route of standing orders.
I am just compiling a list of people i am going to approach to convert to standing orders,been at it all day as well as contact details to start reducing problems with access etc
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Personally I've only ever gone out collecting once - my usual methods are SAE 40% collect on the day 40% and bank transfer/PayPal 20%
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Standing order won't work for those that have a full book and don't work in all weathers,majority of people don't like paying for a clean before it is done.
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Standing order won't work for those that have a full book and don't work in all weathers,majority of people don't like paying for a clean before it is done.
it's not true to say that most people dont like paying before work is done. we have very little trouble getting people onto SOs at all. most are happy for us to take a hassle away from them.
standing orders wont work for people who arent regular tho, so yes if you dont work in all all weathers, you cant ask people to pay you regularly.
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Collecting - has this forum taught you nothing?
SAE - ditto above - they want the service so its their responsibilty to find envelope and stamp if this is their preffered method.
Paypal - Why pay paypal whatever they charge when anyone who uses paypal will be able to pay by BACS.
BACS - Free and easy for all to use.
Standing Order - The holy grail.
;)
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Standing order won't work for those that have a full book and don't work in all weathers,majority of people don't like paying for a clean before it is done.
it's not true to say that most people dont like paying before work is done. we have very little trouble getting people onto SOs at all. most are happy for us to take a hassle away from them.
standing orders wont work for people who arent regular tho, so yes if you dont work in all all weathers, you cant ask people to pay you regularly.
That was my point Richard,there are not many window cleaners who work on a fixed date rota(I know it works for you)therefore they may be late,then some of us take time off for holidays,so for these two reasons the customers windows may not get cleaned, when they have already paid....Might get an Invoice from the customer,return payment within seven days ;D
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Standing order won't work for those that have a full book and don't work in all weathers,majority of people don't like paying for a clean before it is done.
thats bs mate sorry. I have plenty that pay this way and we are full
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Standing order won't work for those that have a full book and don't work in all weathers,majority of people don't like paying for a clean before it is done.
thats bs mate sorry. I have plenty that pay this way and we are full
So if you are full do you work in all weathers then?
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if there is any discrepancy at the end of the year then you adjust creidit on account or not. Its easy!!
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if there is any discrepancy at the end of the year then you adjust creidit on account or not. Its easy!!
Suppose that makes sense.
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One reason I get paid by bacs rather than set date each month is mentally I prefer to get paid after I've cleaned.
Direct payments are almost level with cheques now for me, plus, you save at least a week waiting time, as if you receive cheque Monday, maybe bank Friday, then not cleared till weds!
Mr B
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If you do them monthly you have a month to play with in the year (the 13th clean!..)
I've told custys who now doing s/o, you don't have to pick the date I clean you can choose the date you get paid etc r watever suits them
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Standing order won't work for those that have a full book and don't work in all weathers,majority of people don't like paying for a clean before it is done.
thats bs mate sorry. I have plenty that pay this way and we are full
That's a bit strong,if a disagree wi someones opinion a don't come on and say they are talkin bs,a wid maybe offer an alternative view,a suppose you think you are one o the gods on here,your way or no way!!
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If you do them monthly you have a month to play with in the year (the 13th clean!..)
I've told custys who now doing s/o, you don't have to pick the date I clean you can choose the date you get paid etc r watever suits them
A do mine 4 weekly so BACS is best for me,a wisny knockin the s/o way of doin,just pointin out some of the problems I and others might have with it.There are probably pluses and minuses whatever way you choose,what works best for you and your customers is best a suppose
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Standing order won't work for those that have a full book and don't work in all weathers,majority of people don't like paying for a clean before it is done.
thats bs mate sorry. I have plenty that pay this way and we are full
That's a bit strong,if a disagree wi someones opinion a don't come on and say they are talkin bs,a wid maybe offer an alternative view,a suppose you think you are one o the gods on here,your way or no way!!
agree with you. some people seem to forget politeness on forums. no need for it.
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If you do them monthly you have a month to play with in the year (the 13th clean!..)
I've told custys who now doing s/o, you don't have to pick the date I clean you can choose the date you get paid etc r watever suits them
i like this pod ;) do you have a more fav time when your custys are paying you??
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is yr moby on paul
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Hi purer clean,Most r middle of month strange enough,rest have chosen week/date I've ask them to do s/o ie the week I clean.....
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paul invoice all yr custys
av yr banlk details on invoice
they can just pay u online (bacs)
make sure they use address as ref
works for me ;) ;) any probs ring me
il email u a invoice of mine ;D
Im trying to do a invoice could you send me a copy to info@erithwc.co.uk
Thanks erithwc
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erith u got mail ;D
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edit to suit you ;)
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thank you very much ;D ;D ;D
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works for me m8
just remember the most important
part address as ref
ere in wales everyones mrs jones lol
;)
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i rarely collect now
only the scummies ;)
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Who ticked the 'other box', which we all know means 'gets paid in kind'?
C'mon; own up! ;D
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Who ticked the 'other box', which we all know means 'gets paid in kind'?
C'mon; own up! ;D
;D ;D this one deffo needs a like button ;D
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is yr moby on paul
yes m8, but everyone in bed, so cant really talk now sorry :(
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anyone use something like this??? http://www.cardsave.net/merchant-services/facebook/
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is yr moby on paul
yes m8, but everyone in bed, so cant really talk now sorry :(
its not la bell me tomorrow yeah ;)
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If we can't collect the money at the time of doing the job or get them to leave it somewhere around the back then we usually try to arrange for them to post a cheque if we leave a SAE. Some of them take a really long time to send the cheques though.
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all of the above, plus cash on the day!