Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: neil 47 on February 01, 2012, 09:24:46 pm

Title: Canceling
Post by: neil 47 on February 01, 2012, 09:24:46 pm: Ive had 4 jobs cancel this week , is this normal ?: :( .They were all £75 or above

Neil
Title: Re: Canceling
Post by: Fintan_Coll on February 01, 2012, 09:30:14 pm: Four cancellations in the one week. No, this is not normal. You will get a cancelation from time to time for various reasons or excuses, but four in the one week is unusual. Maybe just a co- incidence at the end of the day, it is frustrating but if they at least re book it will compensate for your down time.
Title: Re: Canceling
Post by: Neil Williams on February 01, 2012, 09:47:59 pm: 4 in a week must be far above the average.
Have you got someone canvassing the area promising low prices provided it done this week.
Title: Re: Canceling
Post by: Phillip Mold on February 01, 2012, 10:56:20 pm: Either very bad luck this week or something wrong. Don't worry for now but if it becomes a pattern then find out why.
Title: Re: Canceling
Post by: Colin Day on February 01, 2012, 10:57:48 pm: It's cos I said I'd do 'em for a tenner...... ;D
Title: Re: Canceling
Post by: Phillip Mold on February 01, 2012, 11:06:07 pm: Fine, I'll sub you everything I have in my diary then.
Title: Re: Canceling
Post by: Colin Day on February 01, 2012, 11:10:38 pm: Quote from: Phillip Mold on February 01, 2012, 11:06:07 pm
Fine, I'll sub you everything I have in my diary then.

Neil and I are in the same town.... We don't tread on each others toes unless we can undercut each other by at least 80% ;D
Title: Re: Canceling
Post by: Andy Hogarth on February 01, 2012, 11:15:10 pm: Enjoy the free time, spring is around the corner ;D ;D ;D ;D ;D
Title: Re: Canceling
Post by: Colin Day on February 02, 2012, 07:53:14 am: Neil, is this work from down here in Helston, or is it work up there in Yorkshire....?
Title: Re: Canceling
Post by: Mike Halliday on February 02, 2012, 08:08:10 am: I'm sat in a coffee shop now as my first job rang n cancelled, just as I was turning into her street!!

I will normally get a couple of cancelations ( actually not cancels but re-books to anther day) every week.
Title: Re: Canceling
Post by: Elfyn on February 02, 2012, 08:21:08 am: Is it a weather thing???
Title: Re: Canceling
Post by: MAX Carpets on February 02, 2012, 09:27:11 am: Normally get most cancellations before Xmas, which is bloody annoying!!
Title: Re: Canceling
Post by: JandS on February 02, 2012, 10:44:42 am: Last Wednesday had 3 jobs booked.
The second one cancelled the night before so
went home for lunch between jobs.
Got to the third one and no one there "oh I forgot
you were coming and am in Manchester but just
hang on I'll be there in an hour and a bit" he said
on the phone.

John
Title: Re: Canceling
Post by: neil 47 on February 02, 2012, 11:01:04 am: Quote from: Colin Day on February 01, 2012, 10:57:48 pm
It's cos I said I'd do 'em for a tenner...... ;D

I see youve put your prices up ;D

Yorkshire Col
Title: Re: Canceling
Post by: Colin Day on February 02, 2012, 11:15:34 am: Times are hard Neil... My customers are a bit miffed at me doubling my prices, but Persil's shot up in price... ;D
Title: Re: Canceling
Post by: neil 47 on February 02, 2012, 11:54:23 am: (http://www.cleanitup.co.uk/smf/1328183657_motivator25ea2795fdbc25dcd19d0b786307837e51cce2e5.jpg)
Title: Re: Canceling
Post by: Colin Day on February 02, 2012, 12:49:36 pm: That's class ;D ;D ;D