Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Aquakleen Restoration Services on January 30, 2012, 07:00:19 pm

Title: Looking in to accepting plastic...
Post by: Aquakleen Restoration Services on January 30, 2012, 07:00:19 pm
Is it best to go with your bank or are there some 3rd party companies offering a good deal at the moment?
Title: Re: Looking in to accepting plastic...
Post by: JandS on January 30, 2012, 07:02:06 pm
Payatrader??
Title: Re: Looking in to accepting plastic...
Post by: Fran84 on January 30, 2012, 08:08:19 pm
try adelante.co.uk I can accept payment directly through my phone. It's a bit pricier but well worth the less hassle than carrying a terminal around with you.
Title: Re: Looking in to accepting plastic...
Post by: cannon on January 30, 2012, 08:21:27 pm
Im with payatrader only took one payment to date and the money was in my account the following week. Took about 24 hours to be up and running and only cost around £50 ish to set up.

They have a mobile terminal option now as well.
Title: Re: Looking in to accepting plastic...
Post by: Steve Gunn on January 30, 2012, 08:21:58 pm
Just got new deal with these

http://chipandpinsolutions.rtrk.co.uk/?scid=61863&kw=7357222&pub_cr_id=17568811178
Title: Re: Looking in to accepting plastic...
Post by: Len Gribble on January 30, 2012, 08:27:23 pm
I’ve got a tendency in trusting people BACs then no one pays the rip off merchants  ;)
Title: Re: Looking in to accepting plastic...
Post by: AshWhite on January 30, 2012, 09:42:58 pm
I pay 29.99 a month (plus vat) plus pennies every transaction, with a mobile terminal, and no extra for a merchant account.
Title: Re: Looking in to accepting plastic...
Post by: Russ Chadd on January 31, 2012, 06:10:47 pm
Payatrader... its cheap and it works... no PDQ machine... you can either phone the transaction through to their offices, use a laptop which has a virtual terminal on your login page, or simply use your smart phone!

You are lookng at  just under 3% commission on the charged figure... thats it
Title: Re: Looking in to accepting plastic...
Post by: JandS on January 31, 2012, 07:10:13 pm
Yes I'm going for it tomorrow, pity I missed
the special offer on here earlier.

John
Title: Re: Looking in to accepting plastic...
Post by: Steven Lawrence on January 31, 2012, 08:44:54 pm
i like the look of paytrader! BACs is ok if custy does it on receiving invoice, which they mostly dont!
Title: Re: Looking in to accepting plastic...
Post by: Aquakleen Restoration Services on February 01, 2012, 03:44:50 pm
Thanks for the advice guys I think Ill give Payatrader a whirl. Looks relatively easy to incorporate on my 3G as well as the ability to call the office to accept payments. Just the ticket!!
Title: Re: Looking in to accepting plastic...
Post by: Steven Lawrence on February 01, 2012, 04:54:09 pm
if you do decide to go with them, When filling out form put facebook in the voucher code section! you will get £25 off...
Title: Re: Looking in to accepting plastic...
Post by: Aquakleen Restoration Services on February 01, 2012, 05:10:58 pm
Now you tell me  :( :( :( :( :(
Title: Re: Looking in to accepting plastic...
Post by: davep on February 01, 2012, 06:20:19 pm
You can get custys to pay this way

www.truckmount-carpet-cleaners.co.uk/6.html
Title: Re: Looking in to accepting plastic...
Post by: Paul Moss on February 01, 2012, 07:01:46 pm
I dont do alot of plastic, but when i do i use payatrader. It takes about 10 days to go in your account, but so far no probs. And you can do it through your phone. ;D
Title: Re: Looking in to accepting plastic...
Post by: Neil Williams on February 01, 2012, 07:43:24 pm
It takes about 10 days to go in your account,

10 Days for an electronic payment :o Where the flecking 'ell does it go to take that long.
I can pay cheques in that appear in my account within 24 hours.
Title: Re: Looking in to accepting plastic...
Post by: Paul Moss on February 01, 2012, 08:28:26 pm
Neil, give paytrader a call and they will prob tell you  ::)
Title: Re: Looking in to accepting plastic...
Post by: Craigp on February 01, 2012, 09:12:44 pm
Payatrader hold it for 5 working days incase your customer is not happy with your work and wants a refund ! :o



Hmmm that's what I thought!
Title: Re: Looking in to accepting plastic...
Post by: Craigp on February 01, 2012, 09:14:49 pm
 Then payatrader pay it on the next Thursday after that, so it's 7 to 13 days depending which day you take the money.
Title: Re: Looking in to accepting plastic...
Post by: Linda - Payatrader on February 08, 2012, 10:46:13 pm
Hi guys,

Payatrader has just put another offer up with CLEANITUP. 

Apply and use code CLEANITUP to save 25%. This means you pay £74 to join and not £99.

When you join the only fees you pay are for transactions. There is no monthly rental, minimum usage charges or contractual commitments. Nor do you have to apply for a separate merchant account! In all, it's a great deal!

You get a FREE payment button to download to your website, FREE virtual terminal and your customers can call our 24/7 contact centre.

Anyway, it's great to hear some of you guys are already members! Please spread the word.
Best
Linda
Title: Re: Looking in to accepting plastic...
Post by: Neil Williams on February 08, 2012, 10:52:02 pm
As I said on the other thread, if you can substantially reduce the time frame between customer paying and contractor getting their money then I'll be interested.
Title: Re: Looking in to accepting plastic...
Post by: Richard Basey-Fisher on February 09, 2012, 08:23:23 am
so on payatrader do you pay a percentage on both debit cards and credit cards.   
Title: Re: Looking in to accepting plastic...
Post by: Craigp on February 09, 2012, 08:33:16 am
Neil, I agree, it's longer than taking a cheque!!

One of the benefits of taking plastic should be we get paid straight in the bank -quicker!

This is going backwards not forwards.

Long term when cheques a phased out il get a merchant account and go alone.
Title: Re: Looking in to accepting plastic...
Post by: Craigp on February 09, 2012, 08:34:15 am
so on payatrader do you pay a percentage on both debit cards and credit cards.   

3%
Title: Re: Looking in to accepting plastic...
Post by: Linda - Payatrader on February 09, 2012, 10:20:16 am
In reply to Craig's earlier post...

The way we work, to keep the cost of the service down, is to settle transactions once a week.

This means any transaction you take on SSMTWTF week 1 are bulk settled on Thursday in week 2.  So the wait for Sunday's business is much longer than Fridays I'm afraid!

If you collect on Fridays then you only wait 4 working days.

It's a difficult balance, however we think it's far better not having to pay rental or minimum usage charges as this works out expensive if you don't take many card payments from customers.

Thanks for the feedback anyway, I will tell the boss! Hope this helps.
Linda
Title: Re: Looking in to accepting plastic...
Post by: John Kelly on February 09, 2012, 10:30:17 am
We have used WorldPay for the past 7 years for card payments and, until January 2012, we had to wait 30 days before payment was put into our bank account.  Last month they implemented new terms and now it's only a wait of one week....massive improvement!  ;D
Title: Re: Looking in to accepting plastic...
Post by: derek west on February 09, 2012, 12:58:57 pm
still working on a TACCA deal latest offer is

£35.99 PCI compliance fee (not sure if 1 off payment or yearly fee)
 
Rental £25.99 plus vat per month, includes full insurance and chose of networks, slightly dearer for roaming card.
 
Service charge £12.50 per month
 
debit cards 16 pence
 
credit cards 1.3%
 
18 month contract
.................................................

if i can get the service charge at zero then we're good to go.
Title: Re: Looking in to accepting plastic...
Post by: JandS on February 09, 2012, 01:40:11 pm
Expensive option compared to Payatrader.
£43 per month before you start.

John
Title: Re: Looking in to accepting plastic...
Post by: Phillip Mold on February 09, 2012, 02:09:01 pm
Expensive









full stop
Title: Re: Looking in to accepting plastic...
Post by: derek west on February 09, 2012, 02:14:01 pm
Expensive









full stop
why what you paying phillip and who with?, maybe they can beat the above quote?
Title: Re: Looking in to accepting plastic...
Post by: JandS on February 09, 2012, 02:44:46 pm
Payatrader

One off payment of £74 and that's it.
Put the interest charge on their bill.

John
Title: Re: Looking in to accepting plastic...
Post by: Richard Basey-Fisher on February 09, 2012, 03:14:28 pm
right my two pennys worth for what it matters .  If i only occasionally accepted cc or debit payment or just want to give custys the option  i would prob go with the virtual terminal .   but for someone like myself who does 90 % transactions through a pin terminal its expensive .  i average between 4-5 k a month through the machine and i only accept debits so its 14p per transaction.    if i were to pay 3% it would be 150 a month   so no way would i do that .  my terminal costs me 24 a month and my transaction charges rarely go above a tenner. I payed no setup fee and have no minimum on the merchant account and the money hits my account 4 working days after the trans.    when you take into account time spent trooping off to the bank and the cash handling charges and bank charges involved in paying in  its prob about the same money .  i now do not accept cheques especially for eot jobs as i know when the card goes in the machine and is accepted the money is mine no more chasing rubber cheques. 
Title: Re: Looking in to accepting plastic...
Post by: derek west on February 09, 2012, 03:23:21 pm
who's that with rich, i'll give em a call.
Title: Re: Looking in to accepting plastic...
Post by: JandS on February 09, 2012, 03:27:28 pm
Not sure what Payatrader charges for debit cards
it just says Visa/Mastercard.
Whatever it is though you just add it to their bill
unless it's pennies.

John


Title: Re: Looking in to accepting plastic...
Post by: Phillip Mold on February 09, 2012, 07:15:58 pm
right my two pennys worth for what it matters .  If i only occasionally accepted cc or debit payment or just want to give custys the option  i would prob go with the virtual terminal .   but for someone like myself who does 90 % transactions through a pin terminal its expensive .  i average between 4-5 k a month through the machine and i only accept debits so its 14p per transaction.    if i were to pay 3% it would be 150 a month   so no way would i do that .  my terminal costs me 24 a month and my transaction charges rarely go above a tenner. I payed no setup fee and have no minimum on the merchant account and the money hits my account 4 working days after the trans.    when you take into account time spent trooping off to the bank and the cash handling charges and bank charges involved in paying in  its prob about the same money .  i now do not accept cheques especially for eot jobs as i know when the card goes in the machine and is accepted the money is mine no more chasing rubber cheques. 

That sounds more reasonable Richard, what kind of machine is i and from whom?

Derek - at the moment I am cash and cheques only, been put off card machines by the add on costs.
Title: Re: Looking in to accepting plastic...
Post by: Richard Basey-Fisher on February 09, 2012, 07:41:31 pm
it was through handepay  i took a 5 year deal to get terminal rental as cheap as poss. i negotiated hard on the transaction fees at the time  .   terminal is an ingenico .  works well in most areas and considering its pretty rural in my area its rare not to get a signal.
Title: Re: Looking in to accepting plastic...
Post by: derek west on February 09, 2012, 08:25:24 pm
email sent, see if they can do anything for us, cheers rich.
Title: Re: Looking in to accepting plastic...
Post by: Paul Moss on February 09, 2012, 08:58:28 pm
I use payatrader through my phone app. With no probs and good rates.
Title: Re: Looking in to accepting plastic...
Post by: Robert Watson on February 09, 2012, 09:05:34 pm
I`v lost my app ?????????
Cant find another one on app store.
Any help with that Linda?
Cheers.
Title: Re: Looking in to accepting plastic...
Post by: Linda - Payatrader on February 10, 2012, 11:17:04 am
Hi Paul,

It's not a phone app as such but a mobile optimised site that you can reach at www.payatrader.mobi.

When you go to this site it bring up simplified screen for taking the payment via your mobile.

Regards
Linda
Title: Re: Looking in to accepting plastic...
Post by: Linda - Payatrader on February 10, 2012, 11:26:13 am
right my two pennys worth for what it matters .  If i only occasionally accepted cc or debit payment or just want to give custys the option  i would prob go with the virtual terminal .   but for someone like myself who does 90 % transactions through a pin terminal its expensive .  i average between 4-5 k a month through the machine and i only accept debits so its 14p per transaction.    if i were to pay 3% it would be 150 a month   so no way would i do that .  my terminal costs me 24 a month and my transaction charges rarely go above a tenner. I payed no setup fee and have no minimum on the merchant account and the money hits my account 4 working days after the trans.    when you take into account time spent trooping off to the bank and the cash handling charges and bank charges involved in paying in  its prob about the same money .  i now do not accept cheques especially for eot jobs as i know when the card goes in the machine and is accepted the money is mine no more chasing rubber cheques. 

Just to let you know that the rate Payatrader would charge at this level of turnover would be 2.5%.

If you go to www.payatrader.com and click on "fees",  you'll find a fee table with 6 bands. We charge based on weekly turnover, and these charges automatically adjust in line with usage to make sure you get the best rate. At present the bands go from 2.3% to 2.95%.

For businesses with high turnover or who have an existing merchant account it's best to call us.

Payatrader is really designed for low volume / casual users who cannot justify the cost of renting a terminal.

Hope this helps & glad you got a good deal.
Title: Re: Looking in to accepting plastic...
Post by: Robert Watson on February 10, 2012, 04:00:02 pm
Hi Paul,

It's not a phone app as such but a mobile optimised site that you can reach at www.payatrader.mobi.

When you go to this site it bring up simplified screen for taking the payment via your mobile.

Regards
Linda

 ;D Yeah that,s right. Thanks Linda.
Rab. Getting old and losing it.