Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Erithwc on January 26, 2012, 03:35:16 pm
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i have got a customer that owes for two cleans i have put two notes through the door plus you windows were cleaned slips i think shes in but not coming to the door and she hasn't called to arrange collection either.
i don't care about the money she owes me i just want to cut the bad paying
customer out of my round before the rot spreads ;D ;D
I don't want to do the normal thing and just not turn up again, i was thinking about sending her a cancellation letter telling her shes dumped due to none payment, anyone got a customer dumping letter i could edit for my needs.
if you have could you email me a copy to info@erithwc.co.uk
Thanks Erithwc
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You have mail
Regards Roy
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Thanks mate just got your email im around tomorrow if you want a chat ;D ;D
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Erith what areas do you cover mate??
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i have a few custys like that, usualy they are on holiday but dont tell you, but always been paid,
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Ive wiped out about 10 customers so far this year, i aint having any crap payers from now on.
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a bad paying customer is worth nothing to you. get more customers to replace them. in over 20 years of window cleaning i have never seen a bad payer change. in the early days i would give people a second chance and sometimes a third chance. they always started messing about again at some point.
replace every bad payer with two normal customers. i know some will say its not that easy but it is. if you managed to get a hundred customers so far then replacing a few shouldnt be too hard.
you wont have time to run about collecting money owed to you if you have good customers to look after. those that pay on time deserve to be cleaned on time. you cant afford to waste time on bad customers. its not fair to your good customers.
keep this simple business simple. stop trying to get blood out of a stone.
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those that pay on time deserve to be cleaned on time. you cant afford to waste time on bad customers. its not fair to your good customers.
keep this simple business simple. stop trying to get blood out of a stone.
the cornerstone of this business :)
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Erith what areas do you cover mate??
i cover erith, dartford, sidcup, bexley, bexleyheath orpington ect.
i would cover any area for the right price ;D ;D
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Erith what areas do you cover mate??
i cover erith, dartford, sidcup, bexley, bexleyheath orpington ect.
i would cover any area for the right price ;D ;D
i cover all those too. ill keep a look out for your van and come say hi to ya. i have just started canvassing and leafletting around Charlton and Greenwich but not so good as of yet but will keep pumping away at it.
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Mick, I seem to remember half a dozen houses Blackheath/Charlton area on here for grabs the other week as it happens. I thought Erith had got them though..
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Mick, I seem to remember half a dozen houses Blackheath/Charlton area on here for grabs the other week as it happens. I thought Erith had got them though..
Yeah i was looking at it but from doing some digging on here i found that the round was sold to the guy selling the work a couple of months earlier, so for the guy to sell the work on so quick their must be some thing wrong with it ;D ;D
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i didnt notice anything being sold there,,id have had a butchers on that..
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Bad payers cost you money, running after there back sides.I don't need then.Nobody needs them.Even when you are starting out.They kill you drive to work.