Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: e.kourides on January 16, 2012, 12:43:21 am

Title: Visible marks after cleaning carpet
Post by: e.kourides on January 16, 2012, 12:43:21 am
I am a complete newbie in the industry and have recently purchased a Prochem Steampro Machine as I will be starting this as my business and will be doing the training this week. However I did a practice session on my in laws bathroom carpet, The issue is that there are visible marks on the carpet what seems to be from when I was doing the pre-spray with the spray machine. BTW I was using Prochem Multipro to do the prespray . I am thinking that either I did not spray evenly or I did not dilute the chemical correctly. I diluted 450ml with 3 liters of water (The dilution rate of multipro is 125ml to every 1 liter of water. I used Prochem Woolsafe to clean the carpet. What is interesting is that the carpet still has dirty marks (the line markings that I am confused about are mainly around the dirty marks). Basically it look as if I drew around the dirty marks. Any explanation or advice will be most welcome as I do need to understand why this has happened and more importantly how can I resolve the issue? I am happy to forward any photos if required.
Title: Re: Visible marks after cleaning carpet
Post by: Paul Redden Countryfresh on January 16, 2012, 09:23:07 am
It sounds simply the marks were not flushed out suffiently
Title: Re: Visible marks after cleaning carpet
Post by: John Kelly on January 16, 2012, 09:52:51 am
Bathrooms tend to have some very unusual stains due to the products used in there. Anything from Hemmeroid creams to perfume.
Maybe these marks required stain removal techniques rather than just a straight clean. Have a practice some more on other rooms and preferably take some training. You should have got a free course with your machine, thats if it was bought new.
Title: Re: Visible marks after cleaning carpet
Post by: AshWhite on January 16, 2012, 10:02:37 am
I would wait til after you've done your training before cleaning any more. I only say that, because even with friends and family, you want to get the best possible results (they'll still provide word of mouth recommendations).
Good training should not only answer your questions, but provide you with the knowledge to work out answers for yourself (if that makes sense?).
Anyway, good luck with it.
Title: Re: Visible marks after cleaning carpet
Post by: e.kourides on January 16, 2012, 11:39:44 am
Thanks for your reply. I am getting 1 day free training with Prochem and yes I agree after training I will be better equipped to understand and resolve such issues. However would it be best if I forward a photo of the markings to establish the reason for the markings and also how to resolve the issue? Please advise.
Title: Re: Visible marks after cleaning carpet
Post by: AshWhite on January 16, 2012, 01:06:09 pm
I'm sure that if you upload a pic someone will be able to tell you the problem.
Title: Re: Visible marks after cleaning carpet
Post by: e.kourides on January 16, 2012, 06:56:56 pm
(http://www.cleanitup.co.uk/smf/1326740168_WP_000013.jpg)

Please let me know if the image has not been attached. I look forward to your comments.
Title: Re: Visible marks after cleaning carpet
Post by: Griffus on January 16, 2012, 07:26:58 pm
Just checking, but how much of the 3.5 litres of prespray did you put down and what type of sprayer did you use?

Title: Re: Visible marks after cleaning carpet
Post by: e.kourides on January 16, 2012, 07:35:56 pm
I diluted 450ml of multipro with 3 litres of water. I used a 5l Rono Matic spray machine.
Title: Re: Visible marks after cleaning carpet
Post by: Griffus on January 16, 2012, 08:10:02 pm
I diluted 450ml of multipro with 3 litres of water. I used a 5l Rono Matic spray machine.

But how much did you actually put down?
Title: Re: Visible marks after cleaning carpet
Post by: e.kourides on January 16, 2012, 08:16:21 pm
I put about 2 to 2.5 litres.
Title: Re: Visible marks after cleaning carpet
Post by: AshWhite on January 16, 2012, 08:37:58 pm
I normally put down between 1 and 1.5 litres in a LOUNGE (granted, the houses round here are not massive)
Title: Re: Visible marks after cleaning carpet
Post by: e.kourides on January 16, 2012, 09:10:37 pm
So would you say that I did not dilute multipro with water correctly to prespray the carpet and as a result the visible marks are shown. If that is the case shall I simply redo the floor and ensure that I dilute correctly? Thanks for your comments.
Title: Re: Visible marks after cleaning carpet
Post by: Griffus on January 16, 2012, 09:16:19 pm
I put about 2 to 2.5 litres.

Too much prespray by far.

Go over it again but be a bit less generous.

Also, did you confirm the fibre prior to cleaning?
Title: Re: Visible marks after cleaning carpet
Post by: pete jones on January 16, 2012, 09:22:26 pm
It looks like,someone has been using vanish or fairy liquid to clean stains.Was there a lot of foam in the waste tank.Did you go over the carpet several times or just one pass which is a waste of time.The solutions you used are bullet proof on any carpet .An acid rinse may help,you have done your best.yassoo
Title: Re: Visible marks after cleaning carpet
Post by: Jim_77 on January 16, 2012, 09:37:13 pm
Not being funny but is that photo from before or after the carpet was cleaned?!
Title: Re: Visible marks after cleaning carpet
Post by: e.kourides on January 16, 2012, 10:02:11 pm
No I did not confirm the fibre. I now know this was obviously a big error on my part. Hopefully after the training this week with Prochem I will understand the methods & processes better. Also the reason why I sprayed so much was because I felt the carpet was so dirty that it needed the amount of spray that I did.
Unfortunately the image is after the clean. Would you suggest if I used the Prochem Fabric & Fibre to clean the carpet & diluted the Multipro with water correctly then I should in theory have much better results. I will be
re-doing the carpet again hence the question. Please advise.
Title: Re: Visible marks after cleaning carpet
Post by: Griffus on January 16, 2012, 10:15:54 pm
Get the training day done. Take the picture, speak with the instructors, listen to their advice then give it another go.

At least you've learned that you need to learn.

Title: Re: Visible marks after cleaning carpet
Post by: AshWhite on January 16, 2012, 10:22:40 pm
Get the training day done. Take the picture, speak with the instructors, listen to their advice then give it another go.

At least you've learned that you need to learn.



Good post. Don't get disheartened, this time next week your methods of attacking it will probably be completely different.
Title: Re: Visible marks after cleaning carpet
Post by: e.kourides on January 16, 2012, 10:49:50 pm
Thanks for the encouragenment guys. I am looking forward to the training and getting stuck in. BTW just to clarify, would you agree I redo the clean using the methods I previously mentioned in above posts in order to get the carpet cleaned? Please advise.
Title: Re: Visible marks after cleaning carpet
Post by: john martin on January 16, 2012, 11:36:06 pm
Thanks for the encouragenment guys. I am looking forward to the training and getting stuck in. BTW just to clarify, would you agree I redo the clean using the methods I previously mentioned in above posts in order to get the carpet cleaned? Please advise.

Hard to say without seeing how you extracted or your wand method ...
you could pick a small area of the bathroom , use a nylon handbrush to brush in your prespray well , but not too vigorously , then work on that patch with your wand until you see a difference to the rest of the room ,  use hot water if you have it .
Title: Re: Visible marks after cleaning carpet
Post by: Jim_77 on January 17, 2012, 12:01:08 am
One thing the course won't teach you is that there are plenty of alternatives to prochem products... many of them much better, not just in cleaning results but convenience and economy.  Multi Pro's dilution rate is hilarious, you might as well just pour it on neat (or burn a few £20 notes out on the front lawn).  You can get excellent products that dilute at ratios of well over 1:100, or powdered products that go a long long way.

You can train a monkey to switch a machine on and off, and push a wand over a carpet.  That's what your basic free training will do, plus intentionally try to frighten you a bit so you don't go charging in gung-ho at every job without stopping to think what could go wrong (particularly applies to upholstery)

Once you've learned how to clean carpets & upholstery safely, then you learn how to clean them well, and it doesn't happen overnight.  Unfortunately (for them) your early customers are going to be your guinea pigs but as long as you try your hardest and you don't make a complete arse of it you shouldn't leave anyone disappointed... but after a year or two you'll certainly want to go back to those customers and show them (and yourself) that you can do it better now.... if only the speed or drying times, if not the look of the carpets.

However, to begin with you will not be cleaning to the same standard as someone with 10 years experience and all the best equipment, so position yourself in the market accordingly :)
Title: Re: Visible marks after cleaning carpet
Post by: e.kourides on January 19, 2012, 01:05:36 am
Thanks for the advice. Much appreciated.