Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Twc services on January 10, 2012, 06:19:05 pm

Title: Late paying customers !!!!
Post by: Twc services on January 10, 2012, 06:19:05 pm

Anybody got a letter for customers who need chasing every month for a BACS payment it drives me mad  >:(

Title: Re: Late paying customers !!!!
Post by: supernova77 on January 10, 2012, 06:24:22 pm

Dear Customer,

My records show that there is £x outstanding from the last window clean on {insert date}.

Please post a cheque to the above address, or other payment options are available at pay.iconicwindowcleaning.co.uk (http://pay.iconicwindowcleaning.co.uk)

Please feel free to contact me if you have any queries.

Kind Regards,



Andy Hiscock
Iconic Window Cleaning

Title: Re: Late paying customers !!!!
Post by: Twc services on January 10, 2012, 07:42:26 pm

Thanks andy  ;D do you think a letter explaining that they always pay late every month would be acceptable or would customers get upset  :P

Title: Re: Late paying customers !!!!
Post by: steven ainger on January 10, 2012, 07:47:50 pm

Personally,
As long as i get payment before i get round for the next clean,
Doesnt bother me

Title: Re: Late paying customers !!!!
Post by: elite mike on January 10, 2012, 07:49:11 pm

think i would upset the said custy. ;)

Title: Re: Late paying customers !!!!
Post by: carl stanton on January 10, 2012, 08:07:29 pm

some customers always pay late, so long as it gets paid in some sort of reasonable time

you could always put on new ticket/invoice/bill

cleaned today 10 jan 2012

last clean 8 dec 2011 payment received 3 jan 2012  and in thank you for payment
you could put days it took to pay say thanks for paying in 21 days a prompt to how long it took to pay

it it worth the record keeping?

Title: Re: Late paying customers !!!!
Post by: JackieW on January 10, 2012, 08:55:41 pm

I must be too lax with my customers. I tell them pay me whenever it suits them. I say I don't mind it mounting up as long as they don't mind it mounting up and as long as they pay in the end of course.
 I have some customers who pay me a few months advance and some a few months in arrears. It all comes through in the end.

Title: Re: Late paying customers !!!!
Post by: Jackal on January 10, 2012, 09:04:48 pm

i have custys who pay double if i cant be arsed go collect from them cuz iv got go out my way i just get double next time if they not happy about this i would say its not my fault your not in when im collecting,they no im calling on a friday,but none ever say anything and just pay