Clean It Up
UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: hydro on January 02, 2012, 07:41:14 am
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hi i was wondering if someone had a wfp customer letter to give out when you clean a new customer? and what do you put?
many thanks!
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I never did letters. Im guessing you mean when changing from trad.
Just clean.
Explain to those who are in and come out to see that you have invested 1000s in order to provide the very best and deepest clean in your area. And those you never see, but do this time, say, I have been using this method for several months now. Has there been any quality issues? I do guarantee all my work. Please call me if ever a problem ;)
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If you give me your email i can send you a copy of the one i use later.
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we sent letters out to all our customers, to keep them in the loop so as to know what to expect. half didn't read it tho! :( >:(
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I've given out letters in the past (you are more than welcome to mine) most never bother to read it - even asking why I don't dry them!!
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sb cleaning,could you also send the info to me please..rycalshaw@sky.com....cheers
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my emails hydrowindowcleaningservices@hotmail.co.uk
just you know what some custies are like i would rather be prepared lol many thanks for the help guys much apreciated! :)
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me too hydro theres nobody doing wfp around my area so some custys will kick up a fuss when the windows are left wet, is there anything i could download explaining exactly how the pure water process works i would like to be fully clued up before i start....
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dont do letters, been there done that it will cause you problems.
i did it for half a day when i was a noob,
just turn up with pole and clean look confident you will have very little problems
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I've given out letters in the past (you are more than welcome to mine) most never bother to read it - even asking why I don't dry them!!
Do you leave wet letters?
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I converted trad round over, no letters at all.
Why cause yourself problems, because that's what you will get
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Guaranteed the 1st person who asks are you leaving them wet will be the person that has watched you do it a dozen times...pfff customers!
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I've given out letters in the past (you are more than welcome to mine) most never bother to read it - even asking why I don't dry them!!
Do you leave wet letters?
What do you think ?
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I've given out letters in the past (you are more than welcome to mine) most never bother to read it - even asking why I don't dry them!!
Do you leave wet letters?
What do you think ?
you should be in politics ;D
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Hydro and rycalshaw email sent
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This is the one we used back in 2006:
Dear Valued Customer,
Due to recently introduced Health & Safety legislation (European Work at Height Regulations 2005) regarding the use of ladders for cleaning and access, we are now starting to use a PURE WATER POLE CLEANING SYSTEM to clean some, if not all of your windows.
How does it work?
The Pure Water System incorporates a 5 stage water purification process that removes all impurities from the water including particulates, chlorines and carbons, this Pure Water is then stored in a large tanked fitted to the vehicle. When required, the water is pumped from the tank through pipe-work to a jetted brush head on the end of a pole. The windows, frames and sills are then jetted, washed and brushed to remove all dirt. The final stage of the process is where the brush is lifted away from the window, the window is spray rinsed with Pure Water and left to dry naturally.
The Advantages
• Safety, no ladders to fall off!
• Privacy
• Environmentally friendly, no detergents are required
• Frames can be cleaned along with the glass
• Previously inaccessible windows can now be cleaned safely
• We can now also clean conservatory roofs, fascias, etc
• Windows can be cleaned in almost all weather conditions
• Because there is no detergent residue, windows stay cleaner longer
The changes you will notice
• The windows will be left wet, but they will dry streak and smear free
• For the first one or two times you may see small white spots on your windows, this is detergent residue from previous cleans
I appreciate that this is a big change, but we have been using this system on all our commercial cleaning and some domestic cleaning for several years now and the feedback and results have been excellent.
We guarantee a quality service every time. If you have any concerns please feel free to call me on 01665 713448 or catch us whilst we are cleaning.
Ian Rochester
Lionheart Cleaning Services
01665 713448
www.lionheartcleaning.co.uk
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the custy that dump you for leaving the windows wet are usually pain in the back side any way,
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no point mate just the clean as normal. letters will just give the flookers a way to moan ;D you dont want that do we