Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: AC Window Cleaning on December 20, 2011, 08:39:47 pm

Title: New year clearout
Post by: AC Window Cleaning on December 20, 2011, 08:39:47 pm
Anyone else having one??
Im getting rid of all the crap customers i have over xmas,printing the whole round off and binning the garbage payers.
Currently theres only a few but theres 2 which have really pushed my patience to the extremes this month.

1-Owes for 2 lots-1st clean after 4 visits to night collect they asked me to collect next clean.Cleaned this month-tried saying come back next month.
Dont think so pal.Its been like this EVERY MONTH THIS YEAR.Called tonight,no joy again.

2-Gets cleaned,then NEVER pays on the day even though shes ALWAYS in.Asks me to come back,then says another night till she say-oh i'll pay double next clean.
Next clean arrives,note on the window asking me to leave them,but no mention of the money outstanding.Again,like that EVERY month since i got it.
Unbelievable.
Cant be bothered with them,they either dont want to pay,or are simply skint-neither which i want to waste my time with.

Anyone else???
Title: Re: New year clearout
Post by: bobplum on December 20, 2011, 08:43:56 pm
business is like gardening,to make the plants/bushes grow strong and flourish you have to prune back the deadwood
Anything that is taking time up is taking money out of the system
Title: Re: New year clearout
Post by: CLEANCARE WC on December 20, 2011, 08:44:51 pm
IF EVER I HAVE HEARD A CASE FOR DUMPING CUSTYS THATS IT....GET RID.
Title: Re: New year clearout
Post by: Pope vader on December 20, 2011, 08:46:27 pm
i have one every month,  u have a couple of choice,  dont clean and then bill and if they say any thing say  i clean you dont pay so i thought i wouldnt clean and see if you paid then

go back to them and tell them that you wont be coming back after xmas and that you are trying to closed the book on all debts,  if they say why aint you coming back just say jacking it in   aint worth it,  i have tried passing the work on to someone, but no one wants this street, its full of pay payers

but never clean there windows again
Title: Re: New year clearout
Post by: GB Window Cleaning on December 20, 2011, 08:48:28 pm
train them up give 3 stikes then dump. thing is mate, if you dont set your stall out as you like it then they think they can get away with it! probably dont even think there doing anythng wrong

george
Title: Re: New year clearout
Post by: AC Window Cleaning on December 20, 2011, 08:54:43 pm
I get the money off them both eventually,just takes way,way longer than everyone else,and way longer than what i deem acceptable.
These are in an area 12miles away aswell.
There gone for sure,just want my money.
Im not even going to bother going back,i doubt very much they will ring and ask why,or when i do next doors ask why,if they do,i'll just tell them they waste my time and diesel that much i arent prepared to entertain the thought of even opening their gate ever again.
Title: Re: New year clearout
Post by: Pope vader on December 20, 2011, 08:56:40 pm
i have a street where i have dumped 15, going to dump 3 more, in january,  the rest all pay on time
Title: Re: New year clearout
Post by: Twc services on December 20, 2011, 08:57:46 pm
New year think im going to have a clearout , problem is i wouldnt have any customers left !!! ;D
Title: Re: New year clearout
Post by: richard jagger on December 20, 2011, 09:54:16 pm
I have a snobby ex air force officer owes me 70 quid and will not even discuss payment.I would just like to smack his face thinks his poo does not smell.I WFP his large house he is always home . I have decided if he does not pay by end December.I am going to soap his houses widows while he is there and leave with the soap on the glass. I will start at the back and finish at his office windows and just get in my van.  Cannot wait to see his face.If he says anything I am going to tell him I clean like he pays crap.
Title: Re: New year clearout
Post by: Pope vader on December 20, 2011, 09:55:54 pm
dont soap it up, use wd40 or butter on a brush
Title: Re: New year clearout
Post by: Dave Willis on December 20, 2011, 10:07:24 pm
vaseline would look nice.
Title: Re: New year clearout
Post by: CLEANCARE WC on December 20, 2011, 10:13:03 pm
I have a snobby ex air force officer owes me 70 quid and will not even discuss payment.I would just like to smack his face thinks his poo does not smell.I WFP his large house he is always home . I have decided if he does not pay by end December.I am going to soap his houses widows while he is there and leave with the soap on the glass. I will start at the back and finish at his office windows and just get in my van.  Cannot wait to see his face.If he says anything I am going to tell him I clean like he pays crap.

I KNOW THERE HAS BEEN OTHER SUGGESTIONS, BUT I LIKE YOUR IDEA. PUT A WHOLE BOTTLE OF FAIRY WITH 1L OF WATER AND SOAP UP EVERY WINDOW. IF HE MOANS TRYS TO GET POLICE INVOLVED THEN SAY IF THE CLEAN ISNT UP TO STANDARD YOU WONT CHARGE HIM. I WOULD BE TEMPTED TO GO BACK A MONTH LATER AND DO IT AGAIN FOR OWING ME £70  ;D
Title: Re: New year clearout
Post by: Jimmy Jon on December 20, 2011, 10:14:56 pm
dont soap it up, use wd40 or butter on a brush

Out of curiosity Santa, What kind of effect does the above have on the glass?? Wd40 would be easy to apply from the can  ;)
Title: Re: New year clearout
Post by: Pope vader on December 20, 2011, 10:15:51 pm
wd40 makes it really grease and a c to clean,  same as butter
Title: Re: New year clearout
Post by: bobby p on December 20, 2011, 10:21:31 pm
today i dipped a sponge into a broken egg then hooked it on a pole to wipe a customers window who had been unkind with words - i feel better for doing it
Title: Re: New year clearout
Post by: Scrimble on December 20, 2011, 10:21:54 pm
use there outside taps and tapwfp there windows
Title: Re: New year clearout
Post by: CLEANCARE WC on December 20, 2011, 10:23:24 pm
today i dipped a sponge into a broken egg then hooked it on a pole to wipe a customers window who had been unkind with words - i feel better for doing it

 ;D
Title: Re: New year clearout
Post by: richard jagger on December 21, 2011, 04:03:43 am
Today I am pee  d off enough to do the deed will keep you informed Soap here I come.Mixed with ro waste water its 560 tds.
Title: Re: New year clearout
Post by: Ian101 on December 21, 2011, 06:54:47 am
I have a mate who is in a totally different line of business to me  ;)

More of a supply business

He takes a shotgun when he goes collecting - swears he never has a problem getting his money  ;D



Title: Re: New year clearout
Post by: Ian101 on December 21, 2011, 07:05:02 am
Its great to have a new year clearout but even better to Dump As You Go.

Have a criteria that all customers must conform to and if they dont measure up then dump em.

I can handle the odd not today - not that I seem to have many of those anymore but cannot tolerate non payers or too slow to pay customers.

I have George and when a name continually seems to be on top of debt list then they're binned, stop cleaning, go to house to collect on a Saturday morning at 8.30am or leave a reminder if theyre out.

Thinking about it prob not get any not todays as slow payers also tend to be messers as well ??

If you keep working for these dross customers it may get you down wondering if and when you gonna get paid.

You be suprised how quick your round becomes better and stronger when u bin the crap on a continual basis.

Worried about losing income by dumping the dross ?? .... if you struggling to get your money then its not really an income is it .... spend the time u not cleaning the dross by canvassing or dropping leaflets or do the 5 a side trick ... drop the 5 houses either side of a good customer with a leaflet before you clean your customers house.
Title: Re: New year clearout
Post by: Ian101 on December 21, 2011, 07:08:57 am
Also gives you a nice warm feeling when approached by an ex dross customer who says "when u doing mine?" and u can reply in a suitable manner  ;)
Title: Re: New year clearout
Post by: dazmond on December 21, 2011, 07:53:22 am
Good post Ian.I also have a 2 clean rule.no clean unless paid for previous two.I very rarely get bumped.in fact its only 36quid over the last year.

I wouldnt egg windows or shoot their dog as it might not look too professional in other customers eyes if they find out! ;D
Title: Re: New year clearout
Post by: Ian101 on December 22, 2011, 06:53:05 am

I wouldnt egg windows or shoot their dog as it might not look too professional in other customers eyes if they find out! ;D

shooting the neighbourhood dogs may also effect the Christmas tips !

got a jar of homemade honey the other day  ???
Title: Re: New year clearout
Post by: Pope vader on December 22, 2011, 07:37:44 am


Worried about losing income by dumping the dross ?? .... if you struggling to get your money then its not really an income is it .... spend the time u not cleaning the dross by canvassing or dropping leaflets or do the 5 a side trick ... drop the 5 houses either side of a good customer with a leaflet before you clean your customers house.

spot on, too amny window cleaners have massive rounds of crap