Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Twc services on December 16, 2011, 07:17:54 pm

Title: Customer winds me up !!!
Post by: Twc services on December 16, 2011, 07:17:54 pm
Cleaned a house yesterday was just about to start cleaning and customer pops her head out and says sorry i have not got any money on me. I said no problem will pop back later. Popped back that evening she answered and said o thought you were coming back tommorow eve. Anyway i said ok no problem have a few more to collect so will call back tommorow. Go back tonight the lights are on but no answer but can hear tv and people talking. keep knocking still nothing go back 20 mins later lights are off then they come on again. I then phoned them but they told me i had the wrong number even though i could hear phone ringing inside house. They think im stupid  >:(
Title: Re: Customer winds me up !!!
Post by: SB Cleaning on December 16, 2011, 07:32:12 pm
How long have you had the customer for?
Title: Re: Customer winds me up !!!
Post by: Twc services on December 16, 2011, 07:41:40 pm
about 6 months they have paid everytime  ???
Title: Re: Customer winds me up !!!
Post by: H2GoKent on December 16, 2011, 07:47:19 pm
Knock everytime you're passing regardless of how late it is. They'll soon get fed up.
And if you're sure they're messing you around drop them and move on.
Title: Re: Customer winds me up !!!
Post by: Twc services on December 16, 2011, 07:52:17 pm
Need to pay some kids to egg their windows i think then not clean them  ;D