UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Neil Grainger on December 05, 2005, 05:34:53 pm
Title: Is it the Norm
Post by: Neil Grainger on December 05, 2005, 05:34:53 pm
Is it Normal for Customers just to look for the cheapest price in December. All I seem to be getting is people that want everything for nothing and want it doing yesterday.
This is not normal for me but decembers customers seem different.
Hope everyone is busy,
Title: Re: Is it the Norm
Post by: stevegunn on December 05, 2005, 05:55:11 pm
I find it is the norm as there are a lot of cc advertising in the papers £10 a carpet/£30 a suite and they think everyone charges that price.Plus they want it done straight away I am fully booked for December now trying to fit regular customers in on Saturdays/Sundays but rather get them booked for January if I can which some are prepared to wait.
Title: Re: Is it the Norm
Post by: John_Flynn on December 05, 2005, 07:23:41 pm
3 calls today £540.00 work booked in for later in week and I thought I had done my final job last Friday, killing me but making some Wad!!
Title: Re: Is it the Norm
Post by: David_Annable on December 05, 2005, 10:41:40 pm
Neil
What happens is the last boggit & scarper guy that did it last time is busy.
So they will ring everybody & his dog expecting the same deal.
Trust me you dont need them.
Dave
PS My dog is a very good CC & charges more than me.
Title: Re: Is it the Norm
Post by: boshravie on December 06, 2005, 05:42:39 pm
Hi Neil
Yes we in the south east finding the same type of customers around December time. Well at least 60% of them.
Title: Re: Is it the Norm
Post by: Neil Grainger on December 06, 2005, 06:02:52 pm
Strange but since starting this topic ive had some good jobs come in. People actualey want to pay for the service.
Hope this is the same for everyone, I sense that a mad rush is going to happen in the next few days.
Cheers
Neil
Title: Re: Is it the Norm
Post by: lifeofgrime on December 14, 2005, 08:56:00 am
we've been noticing that this is the trend throughout the year.
it seems that people just don't want to pay for a professional service any more - no matter which field of work they want.
certainly with local authorities, the phrase 'best value' has been misconstrued to mean 'the cheapest'. I'm beginning to think that the private sector are beginning to have the same opinion.
its a shame as, like with most things, you tend to get what you've paid for.
(i'll stop the start of a terrible rant there >:()
is anyone else experiencing this trend throughout the year, or do you just reackon its been happening in December?