Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: craig melvin on November 14, 2011, 09:31:59 pm

Title: Rug Doctor
Post by: craig melvin on November 14, 2011, 09:31:59 pm
So does anyone know of peoples experiences with a rug doctor?

ie. good or bad

if it is bad, it maybe better to get the proffesional in next time - and thats the assumtion they come to.

I personall only know of one person that hired one, and they wont be doing it again


Craig
Title: Re: Rug Doctor
Post by: Adam P on November 14, 2011, 09:46:50 pm
excellent machines. it's what we use and the results are amazing. the issue we found with the normal machines is they're too big and don't fit in our nissan micra so we had to go with the smaller rug doctor. if you look at the difference the only reason the other machines are bigger is because of the wasted plastic space where you store water, take that away and you're left with the same stuff so was silly not to buy
Title: Re: Rug Doctor
Post by: AshWhite on November 14, 2011, 09:52:58 pm
Yes, the problem I had with the Rug Doctor is that it was quite expensive to run, so what I started doing is not plugging it in. The results are about the same, and my customers love it because it doesn't cost them anything except my £6 a room charge!
Title: Re: Rug Doctor
Post by: Adam P on November 14, 2011, 10:00:03 pm
simple solution that we use to that is we recorded the noise of it running when at home and then just played the sound from our phones loudspeaker so the customers thought they could hear the sucking noise.

tbh i went on a prochem training course and from what i thought they said was that most of the dirt in the carpets can be vacuum away so just a quick sprinkle with the water bottle (with the spray attachment of course) and then vacuum with henry most of the dirt is gone and the rug doctor doesn't need to do much work now.

if you don't add a bag to the henry you can then poor the picked up dirt into a bucket of water and show customer what you've picked up
Title: Re: Rug Doctor
Post by: AshWhite on November 14, 2011, 10:02:23 pm
What's a training course?
Title: Re: Rug Doctor
Post by: Adam P on November 14, 2011, 10:08:30 pm
something everyone should go on. that way when you turn up to a job you can show your certificate to the customer and they immediately know you're a professional. we also put it on the leaflets which we print at home and cut ourselves, as well as a facebook logo and how many friends we have, which shows we're good because other carpet cleaners like our page.
Title: Re: Rug Doctor
Post by: AshWhite on November 14, 2011, 10:11:05 pm
I like to learn from experience - if a carpet shrinks once, well its obviously dodgy, if it happens twice, then its bad luck, but once it happened 3 times, I changed from Vanish to 1001.
Title: Re: Rug Doctor
Post by: Adam P on November 14, 2011, 10:12:54 pm
or you don't answer the phone when customer calls back a few days later. worked for me
Title: Re: Rug Doctor
Post by: garybristow on November 14, 2011, 10:21:46 pm
do people really use rug doctors professionally?have i come in late on the joke?im booking in to the priory !!
Title: Re: Rug Doctor
Post by: Adam P on November 14, 2011, 10:44:37 pm
why not. it's sold as a professional machine why not use it professionally?

here's a picture of me using it the other day i'm going to have put on my cheap website

http://2.bp.blogspot.com/_96loVoF_Neo/TSE0VVMF8YI/AAAAAAAABR0/VbUzCBbYMpw/s1600/Clay1.JPG
Title: Re: Rug Doctor
Post by: Matt Lindus on November 14, 2011, 10:51:30 pm
There going to be in petrol stations soon apparently.

Matt
Title: Re: Rug Doctor
Post by: Steve Rothwell on November 15, 2011, 07:56:13 am
why not. it's sold as a professional machine why not use it professionally?

here's a picture of me using it the other day i'm going to have put on my cheap website

http://2.bp.blogspot.com/_96loVoF_Neo/TSE0VVMF8YI/AAAAAAAABR0/VbUzCBbYMpw/s1600/Clay1.JPG


you have aged Kermit

 ;D ;D ;D
Title: Re: Rug Doctor
Post by: Steve Gunn on November 15, 2011, 08:06:27 am
Had a customer email me yesterday asking what I used as she turned away someone who turned up with a rug doctor says it all really
Title: Re: Rug Doctor
Post by: clinton on November 15, 2011, 08:10:54 am
Sounds like people are hiring a rug doctor and setting out to clean carpets with it ::)
Title: Re: Rug Doctor
Post by: Ian Gourlay on November 15, 2011, 10:37:17 am
Rug Doctors are used in Nursing Homes I remember Paul Moss saying he uses them in that situation

The lift is similar to other single vac machines  the point to remember is it does not have to travel through 25ft , 50feet of hose.

The Agitation Brush is built in , The Wide Track Version cleans a wide area of Carpet at a time

They tend to be stop start as they need filling and emptying more often

As Steve said Customers to associate them with hire machines.

 
Title: Re: Rug Doctor
Post by: Steve Rothwell on November 15, 2011, 10:54:49 am
BUT they do have brand awareness.......

How many customers have NOT heard of RD??










not saying it is a good thing mind....  ;D