Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Ian101 on October 29, 2011, 10:11:34 am

Title: Will they be done for Christmas ?
Post by: Ian101 on October 29, 2011, 10:11:34 am

Had this off 2 customers yesterday one after the other.

Both asking if they would be cleaned before Christmas as it stood told them no as it was 28th but as they're good customers and nice people I would do them on 23rd so nice and shiny for Christmas.

Was planning to take the 23rd off but may get more of this type of enquiry - (had none like this last year ?) ... or offer it to the ones who i know will want it.

Few Christmas tips as well I rekon.

Apologies for the 1st Christmas post but someone had to do it  ;D

Title: Re: Will they be done for Christmas ?
Post by: james51174 on October 29, 2011, 10:30:40 am

i remember one day we went out christmass morning for a customer that had a party in the afternoon....made no difference to us tbh

we do prioratise customers for the week preceeding xmass....there are quite a few that want this every year

Title: Re: Will they be done for Christmas ?
Post by: Mike #1 on October 29, 2011, 10:53:26 am

As above at custys request . MIKE

Title: Re: Will they be done for Christmas ?
Post by: james51174 on October 29, 2011, 11:23:21 am

i forgot to mention...that any out of rota requests must still mean that the job gets done again when its due to be done with the others in the rota

otherwise they get all muddled, and we have to drive all over the place :)

Title: Re: Will they be done for Christmas ?
Post by: dazmond on October 29, 2011, 11:55:54 am

i dont make any promises!!last year was so bad with all the snow i missed loads and got well behind.

i just say ill try my best to get round and leave it at that!!

last thing you want to be doing is driving all over the place getting your round out of sync.DONT DO IT!!! ;D ;D ;D

Title: Re: Will they be done for Christmas ?
Post by: james51174 on October 29, 2011, 12:12:56 pm

we just chuck on the snow spikes...its never stopped us

BUT

the snow is never too bad in the S/E

we never let extras get the jobs out of sync, as above :)

Title: Re: Will they be done for Christmas ?
Post by: Ian101 on October 29, 2011, 12:16:37 pm

Quote from: dazmond on October 29, 2011, 11:55:54 am

last thing you want to be doing is driving all over the place getting your round out of sync.DONT DO IT!!! ;D ;D ;D

very true .... did I not tell them oopps they still get done again as per rota  ;)

Title: Re: Will they be done for Christmas ?
Post by: daniel worgan on October 29, 2011, 12:41:40 pm

I have real problems with customers who request this for xmas.I hate to let them down,but they all tend to jump on the bandwagon,but as you said Ian there is usually some good tips with it.... :)

Title: Re: Will they be done for Christmas ?
Post by: A & J Owen Window Cleaning on October 29, 2011, 01:45:21 pm

We've had several ask already and we've been told we'll do our best. Got in a right mess last year due to the weather after we'd promised everyone so have learned from our mistakes!  ;D

Title: Re: Will they be done for Christmas ?
Post by: Gav Camm lammy 283 on October 30, 2011, 12:55:27 am

ian u will learn yr better custys m8
just offer this to yr more well liked higher payers etc
ie connies inside most of my old dears request this
ov course at a price n tip as well  ;D ;D ;D