Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: tonys145 on November 09, 2005, 09:30:30 pm

Title: Domestic Clean Contracts
Post by: tonys145 on November 09, 2005, 09:30:30 pm

Hi All

New to the site, and new to CC. Only been operating on my own since August after leaving a CC company that wasnt quite "top of the pops". Doing very well and since finding this site have learnt a hell of a lot too. So thanks to all who contribute with ideas and stuff.  Will be on the NCCA training course 25/26 Nov - So hope to start learning a lot more.

I have 2 questions that I hope may be answered:

1, Am looking to go and have a look at the Rotovac - Pro' & Cons?

2, I would like to set up a service to offer customers 2 cleans a year, plus a certain amount of call-outs for emergencies for a monthly fee. (Cant remember if i saw that idea somewhere on here or elsewhere).
Is there a good way to price this up for the different sized houses?
and again pro's & Cons

Thanks for having a look.

Tony

Title: Re: Domestic Clean Contracts
Post by: paul_smith on November 09, 2005, 10:07:44 pm

The rotavacs performance will depend on the machine you hook it up to,i use one with a truckmount on some domestic carpets and it works really well,water consumption is obviously higher than a standard wand.
Not sure how well it would work with a portable.
Alltec network have a marketing programme called fastrack which utilises maintenance plans,they hold free discovery days to tell/sell you all about it.
cheers
Paul

Title: Re: Domestic Clean Contracts
Post by: tonys145 on November 09, 2005, 10:26:33 pm

Thanks for that Paul,

I am now using a Steempro Powermax 2000. Spoke to the Rotovac chaps and they said it would be suitable - Just want to be a little careful with sales pitches regarding m/c suitability, so thought would ask you 'Pro's" out there!

Thanks

Tony

Title: Re: Domestic Clean Contracts
Post by: robertg on November 10, 2005, 12:37:54 pm

Hi Tony,

I am looking to start my own business and was just wanting to get your opion and advice on the industry.I work in sales at the mo but had enough. My wife and I are going to be starting in Scotland.
Look forward to hearing from you.

Rob

Title: Re: Domestic Clean Contracts
Post by: tonys145 on November 10, 2005, 08:23:20 pm

Hi Rob,

Don't know how much help i can be to you as i am a novice myself. I'm sure there are many guys on here more qualified to help you.
However, if your just not sure whether to start or not, then ask yourself the question " what did people say to you when you told them you were going into sales for the first time"
I did about 6 years in direct sales. I find this so much easier.

People are actually wanting me to come to their house!

After calling me!!

And paying me for a service that they are pleased with!!!

With no cancellation period!!!!  8)

Having the ability to chat to people on their level and to "make a friend", seems to make the carpet cleaning secondary.
( so long as you can do a good cleaning job)
However, i'm trying to ensure that I get the best training I can, and to learn as much as I can to ensure the customer is happy with the work completed, and would like me to come back at future date.

You'll still be in sales, but I think you will find it more rewarding. You know how to do a warm-up, you know how to get referrals....You know how to be "enthusiastic" you know how to be in front of the customer..

Now tie all that in with a service that people actually want.....You create a "WOW" factor for yourself.

I was gonna fill in with all the sales cliche's...but you know the score.......... ;)

All the best to you and your wife.

Tony