Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: andyatkinson on September 27, 2011, 08:35:35 pm

Title: what would you do against all odds?
Post by: andyatkinson on September 27, 2011, 08:35:35 pm
Really need some help please guys, broken my ankle and leg, had to take on a second guy to help with round while im off til christmas, this will keep all my work covered but leave little profit for me to eat and stuff! i am doing telesales to drum up commercial work and my paperwork is flawless!The telesales is a slllloooowww uptake though. Just wondering if anyone had any ideas of how i can gain more customers without being able to walk??????? any thoughts would be gratefully accepted
Title: Re: what would you do against all odds?
Post by: Catherine10 on September 27, 2011, 08:45:35 pm
Hi Andy, what kind of call volumes are you doing on the telesales side of things?
Title: Re: what would you do against all odds?
Post by: andyatkinson on September 27, 2011, 08:47:39 pm
about a 100 a day, wont be any left in town soon!
Title: Re: what would you do against all odds?
Post by: Catherine10 on September 27, 2011, 08:49:33 pm
Are you doing around about 4/5 hours, are you following up the calls by sending information via a PDF?  Are you asking for an appointment?
Title: Re: what would you do against all odds?
Post by: andyatkinson on September 27, 2011, 08:51:38 pm
asking for an appointment, not sending a pdf though thats a really good idea
Title: Re: what would you do against all odds?
Post by: Catherine10 on September 27, 2011, 08:53:13 pm
Hi Andy, yea because least the lead isnt dead as such.  They have your details on file - you can follow it up etc.
Title: Re: what would you do against all odds?
Post by: andyatkinson on September 27, 2011, 08:55:18 pm
thank you, i will ask a mate of mine to design me something nice
Title: Re: what would you do against all odds?
Post by: Catherine10 on September 27, 2011, 08:56:17 pm
Keep at it Andy, it is high volume calling.
Title: Re: what would you do against all odds?
Post by: king marko on September 27, 2011, 08:56:44 pm
Im assuming your lads on the street have an incentive to gain more work for you while you are out of action?
they are the best option if you cant door knock - even if they only canvass 20 houses a day inbetween cleaning - thats 100 each a week. give them a nice incentive and they'll be motivated to pick up more customers :)
Title: Re: what would you do against all odds?
Post by: Catherine10 on September 27, 2011, 09:04:42 pm
Have you had much luck Andy?
Title: Re: what would you do against all odds?
Post by: andyatkinson on September 27, 2011, 09:12:33 pm
a bit of look, 5 quotes for tommorow, my wife will drive and i will quote on crutches!  i have been trying to think of an incentive, a fiver per new customer?
Title: Re: what would you do against all odds?
Post by: Jimmy Jon on September 27, 2011, 09:13:45 pm
Have you had much luck Andy?

Not by the sound of it, he's broken his ankle & leg  ;D

How did it happen Andy?  ???
Title: Re: what would you do against all odds?
Post by: Catherine10 on September 27, 2011, 09:16:18 pm
Thats good Andy.  Did you make alot of calls to get them?  Its now a question of closing them off, not letting them drag.  Had a very weird one today, called back a quote that one of the chaps had gone to, got that job, then the receptionist and her mate both want their houses done.  Sometimes you get surprisingly good days.  Also the ones you think, not going to get that turn out to be the complete opposite.  Good luck Andy
Title: Re: what would you do against all odds?
Post by: andyatkinson on September 27, 2011, 09:20:00 pm
had to do quite a lot to get that, but commercial v sewn up round here,


slipped on a step on hol in cornwall, foot went underneath me (trod on own foot!) snapped ankle bone straight through and snapped tib and fib, had big op, and got another op in 8 wks grrrr
Title: Re: what would you do against all odds?
Post by: Catherine10 on September 27, 2011, 09:22:28 pm
Good on you Andy though for using your time in a positive way.....
Title: Re: what would you do against all odds?
Post by: andyatkinson on September 27, 2011, 09:26:15 pm
thanks, i cant afford to stop, really should've had insurance for this!
Title: Re: what would you do against all odds?
Post by: andyatkinson on September 27, 2011, 09:51:19 pm
so apart from telesales, internet marketing i can think of nothing else. ???
anyone?
Title: Re: what would you do against all odds?
Post by: KS Cleaning on September 27, 2011, 11:21:37 pm
offer your workers a 50/50 split if they can get any gutter/fascia jobs
Title: Re: what would you do against all odds?
Post by: Blue Frog Systems on September 28, 2011, 12:05:41 am
Bloody hell Andy sorry to hear about your leg mate.

What about contacting management companys ? If you can get to blocks of flats, there is usually contact details for the management company where the cleaners sign to say they have cleaned to communal areas. Doors are usually open from 9-1 then its a case of punching in a code
Title: Re: what would you do against all odds?
Post by: bobby p on September 28, 2011, 07:28:43 am
play the sympathy vote, the guy on crutches looking for work is a big plus point.  in my early days i used to look like a real beggar and i still encourage that look with my lads who work for me,its a winner on the estates
Title: Re: what would you do against all odds?
Post by: Justen Uff on September 28, 2011, 08:46:32 am
play the sympathy vote, the guy on crutches looking for work is a big plus point.  in my early days i used to look like a real beggar and i still encourage that look with my lads who work for me,its a winner on the estates

 ;D

Title: Re: what would you do against all odds?
Post by: Scoop on September 28, 2011, 09:35:33 am
play the sympathy vote, the guy on crutches looking for work is a big plus point. 

Definitely. I'd keep doing what you're doing but make sure everyone you call knows that you're doing it because you've got a broken leg.

On a more practical note, find out if you are now entitled to anything from the State due to the drastic change in your income. Tax credits, SSP, I don't know what but find out. Quite often this can make all the difference.

Good luck  :)
Title: Re: what would you do against all odds?
Post by: elite mike on September 28, 2011, 04:32:40 pm
sorry to hear of your accident andy , a real bummer that mate  :'(

on the positive side you will get to spend more time with the kids  ;D

how many you got now   ;)
Title: Re: what would you do against all odds?
Post by: andyatkinson on September 28, 2011, 04:38:20 pm
thanks all, some really good suggestions, and mike 2 boys, no more! considering the snip! ;)
Title: Re: what would you do against all odds?
Post by: Catherine10 on September 28, 2011, 04:39:03 pm
How did the appointments go today Andy, did you manage to close off any there and then?
Title: Re: what would you do against all odds?
Post by: andyatkinson on September 28, 2011, 06:05:14 pm
yes really good thanks got them all, some ok jobs too not massive but ok, shop with flats above and offices behind, ended up with 2 really nice residential as well,  :D now just got to trust there done right in my absence!!!
Title: Re: what would you do against all odds?
Post by: Blue Frog Systems on September 28, 2011, 06:12:58 pm
Nice one Andy :)

By the end of this you might not have to get back on the tools
Title: Re: what would you do against all odds?
Post by: andyatkinson on September 28, 2011, 06:24:29 pm
if every cloud has a silver lining im really praying some good can come out of this jp and maybe it will have pushed me to be more pro active and organised and have a better business at the end of it
Title: Re: what would you do against all odds?
Post by: Catherine10 on September 28, 2011, 08:28:19 pm
Well done Andy, great proactive sales.