Clean It Up

UK Floor Cleaning Forum => Carpet Cleaning Forum => Topic started by: Tony Rowley on September 27, 2011, 08:17:38 pm

Title: Couple of questions for Derek West
Post by: Tony Rowley on September 27, 2011, 08:17:38 pm
Hi Derek hope your well

Wanted to ask you a couple of questions and the reason i am doing it now, possibly to the detriment of my TACCA application is because if my application is declined and i kick up on here people will think its sour grapes (which it wouldnt be because i am too grown up for that).

Firstly, why is it taking so long to have my application reviewed/accepted? surely nearly 2 weeks is a bit long, i mean you can get an answer from your bank manager faster than this.

Secondly, Why have TACCA in the past 3 weeks changed the criteria for joining 3 times? i understand that  it is a work in progress but surely TACCA should be able to make up its mind what it wants its members to have by way of equipment etc and not keep moving the goalposts.

Thirdly, and for me most importantly, who are this group/committee you are fronting? I thought and one of the main reasons i bought into the whole TACCA thing was that i thought it was YOU who was running it, a forward thinking businessman with the drive to try and change things and promote our business/cause, obviously not forever, but starting it and setting it up until the members would vote a committee to run it on the members behalf. So who are they? surely that should be common knowledge?

Regards

Tony   
Title: Re: Couple of questions for Derek West
Post by: derek west on September 27, 2011, 08:49:31 pm
Hi Tony.

ive been dealing with fully completed forms first. thus giving half completed forms a chance to be updated by the applicant before there reviewed.

so for instance, anyone that has not added there insurance policy number, or put next to equipment, "to numerous to mention" ;D, or have not put there website or added any pictures etc... ive left till i have more time to deal with it, all though i have emailed a couple of applicants when ive had a minute or 2 to request this.

secondly, the criteria hasn't been changed from the first facebook chat we had, its just been explained more and more in detail, think we've got it as best we can now, trouble is, its not completely set in stone so its hard to differentiate without putting some people off who may be welcome and enticing people in who may not be welcome. fine line etc.......

the committee was formed to help with applicants i didn't know or have not met, seen, chatted to etc...  if none of the committee has heard of someone then it is thrown to every member to shed light on if the applicant is legit or not.
(this committee is in no way running tacca, the running committee of tacca will be formed in good time)

nothings fool proof but we're trying our best.

if anyone else has other questions then feel free to email me info@tacca.co.uk


hope this answers your querries tony,
Title: Re: Couple of questions for Derek West
Post by: Tony Rowley on September 27, 2011, 09:04:57 pm
Derek

So, for instance, i see today on the TACCA ebay listing that I need to have at least one rotary machine, now that was not in the application and is just an example of the changes in criteria you have made. by the way I dont have one, dont think I need one but have acccess to many.....would that fulfill the ctiteria?

So only mates of mates get in staight off the bat?

Mate, you are making a pigs bum of this.

So, no, my questions are not answered, who are the COMMITTEE, WHOM ARE BETTER THAN ME AND THUS DECIDE WETHER I AM WORTHY TO JOIN.

Surely that is clear

Tony
Title: Re: Couple of questions for Derek West
Post by: Jim_77 on September 28, 2011, 12:02:21 am
Sorry to be brutally honest but if you can't be arsed to spend several hundred quid on a rotary machine, who's to say that you can be arsed to do a proper job cleaning carpets?

You don't think you need one??!!  A rotary is an essential piece of carpet cleaning equipment.  By the way I think has always been the same or very similar in previous incarnations of TACCA's requirements.

Let's remember, this is an association that aims only to present to the buying public those cleaners who are equipped to carry out all aspects of carpet cleaning - surely a requirement that is too fundamental to ignore?

What if you were looking for a builder and found one who could lay bricks but not breeze blocks?
Title: Re: Couple of questions for Derek West
Post by: jasonl on September 28, 2011, 12:31:16 am
Here is an extract of my rejection email from Tacca  ,  I have is pinned on my office wall now.


TACCA is primarily a HOT water extraction association with rotary and mechanical agitation as back up. A lot of the committee agreed that you are a fan of bonneting and all though we recognise bonneting as a very good form of cleaning, we do feel that bonneting is an answer to a problem and shouldn’t be TACCA policy to bonnet everything. Would you not agree with this in principle? If not then TACCA is not for you and I would possibly suggest the LMCCA.
Title: Re: Couple of questions for Derek West
Post by: robert meldrum on September 28, 2011, 12:53:48 am
So there IS a committee !
Title: Re: Couple of questions for Derek West
Post by: wynne jones on September 28, 2011, 07:41:51 am
Well TACCA has gone up in my estimation because it has decided what it is going to stand for and not just going after the maximum number of members. That doesn't mean everyone who is rejected is not cleaning carpets correctly nor that TACCA's views are the be all and end all.

 
Title: Re: Couple of questions for Derek West
Post by: gwrightson on September 28, 2011, 07:57:59 am
hell,
i had around 10 rotarys afew yrs ago,

wish i had kept them.could have made a killing  ;) :)

Geoff
Title: Re: Couple of questions for Derek West
Post by: Tony Rowley on September 28, 2011, 08:30:42 am
Jim

It is your opinion that a rotary is essential for cleaning carpets and for me that is total nonsense, but that's my point, there you go judging me, very close to making an accusation that I do a crap job and you don't even know me. Just because you have loads of equipment and a truckmount doesn't mean you do any better a job than I do.your ego just let's you think your better.

Tony
Title: Re: Couple of questions for Derek West
Post by: Tony Rowley on September 28, 2011, 08:40:19 am
Wynne

TACCA has not decided what it stands for, it keeps changing it's criteria, and now it appears that the main man won't answer why even when you point it out and ask him direct questions no answer.

Tony
Title: Re: Couple of questions for Derek West
Post by: robert meldrum on September 28, 2011, 09:07:08 am
Tony

Have to agree. This TACCA is now becoming a joke with the tail attempting to wag the dog and beginning to come across as a minority group who think they have the right and the credentials to decide who and what is the acceptable way to carry out carpet cleaning.

For a start...........ownership of any particular type of cleaning machine, or particular chemicals will never guarantee a better result .

Suddenly the use of rotaries has become an issue when the use of such machines has been condemned on a regular basis on this forum.

I look forward to the sudden realisation that the use of o/p machines with the best o/p chemicals is actually superior to h/w/e when done by a fully trained operator with a top clacc machine.

Or maybe the " committee " will look again at the use of natural sponges and consider this to be the " only way ".  For those who don't know this was the Safeclean method.

I'm afraid you've really got ahead of yourself with this Derek and what originally seemed to have potential as a network of like minded individuals is rapidly decending into an ego trip and likely to founder sooner rather than later.



Title: Re: Couple of questions for Derek West
Post by: Tony Rowley on September 28, 2011, 09:11:15 am
I am off out now Jim to do another crap clean because I don't have the right gear and don't give an arse about doing a good job!

Tony
Title: Re: Couple of questions for Derek West
Post by: mark joyce on September 28, 2011, 09:16:59 am
its easy to get in get a rug doctor its hot water extraction (well if the waters hot) and has a rotary brush system ....................simples  ;D ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Neil Williams on September 28, 2011, 09:31:02 am
It's the same old same old.
Someone gets off his backside for the benefit of the industry which initially gets the thumbs up from everyone. Then one individual get's the hump because he either doesn't like the idea or get's rejected and a sudden hail of criticism gets fired. This then wakes up a few more who weren't initially interested in the idea but find it fit to join in with the criticism.
And you wonder why there is still only one organisation in this country as a representitive body which takes a weekly beating for numerous reasons too many to list, which also has numbers falling......I wonder why???

Tony, do us a favor and slap the url for your website on here so we can see what you are about. The one in your profile doesn't work, I wonder why?
Title: Re: Couple of questions for Derek West
Post by: Tony Rowley on September 28, 2011, 09:47:47 am
Neil

Done, I have 3 others do you want those as well?

Your getting this all wrong I thought that TACCA was a good idea because I thought it was Dereks idea and he was running it as I put in my original post.

But you can't keep changing criteria every couple of days to suite yourselves.

And now Jim has decided to personally attack me without basis or foundation.

Tony
Title: Re: Couple of questions for Derek West
Post by: jasonl on September 28, 2011, 10:00:30 am
As I initially said when Derek first came up with the idea of TACCA , the best  idea would be for a group of like minded, motivated go getter type individuals (Derek etc) with drive and ambition  to join together , campaign  , bring a cohesive plan together and gather enough votes to take over the NCCA  , much less effort and a better idea  than trying to reinvent  what just needs fresh blood.

I admire Dereks  drive and what he has done I just do not feel the resources or skills are there which are needed to make any real difference via TACCA .


BUT  .... Old school NCCA plus younger , fresh blood = massive increase in success.
Title: Re: Couple of questions for Derek West
Post by: Helen on September 28, 2011, 10:08:02 am
Before I go on this is NOT directed at anyone personally. ;D Just I can't get my head round some people's way of thinking :)

Why does anyone feel they have to post on a forum (not just this one, could be any)about being refused to join TACCA.

Correct me if I am wrong, but has anyone posted that they were refused by NCCA? I doubt it as they seem to let all and sundry join, with no experience in Carpet Cleaning, just because they can answer a multiple answer tick list and attend a course ???
Surely the TACCA idea of criterias to be met is better than that?
IF YOU ARE A NCCA MEMBER PLEASE DO NOT TAKE OFFENCE, THAT WAS NOT A "PERSONAL" ATTACK ON YOU, JUST MY OWN FINDINGS" :)

EVERY organisation has a criteria to be met and EVERY organisation started somewhen and somewhere......did they get it right at the onset, I doubt it, but then YOU think back to when you started your own business.........who can honestly say they got it right EVERY time. We certainly didn't and we haven't stopped learning yet either!

Tacca will go through many many learning curves as we all have with our own businesses and I am sure Derek is aware the hill he is trying to climb is very steep.
If you have been refused membership, don't take it as a personal slur on YOU, accept it, move on.
If you want to put right what doesn't meet the criteria, then do so and re-apply.
If you don't, it's up to you, carry on with your life and business as before.


Title: Re: Couple of questions for Derek West
Post by: Tony Rowley on September 28, 2011, 10:26:32 am
Helen if you read my original post my application has not as yet been rejected, I also state the reason why I asked the questions now.

Tony
Title: Re: Couple of questions for Derek West
Post by: jasonl on September 28, 2011, 10:32:01 am
It was my application that was rejected,  i have had a polite phone call from Derek, have accepted it and moved on I still do not agree with the methods used or how TACCA is operated.

What kind of organisation  makes criteria for joining known , and joining procedures  are announced , then not followed , and membership is rejected on heresay and gossip , by an anonymous committee formed over the internet in 2 days?

Is this forum for industry issues to be discussed? Should people know that TACCA is  not competently run ?  Should it be all swept under the carpet ?  Of course not.  Every group needs opposition , and to be accountable , otherwise things descend into communism , or a dictatorship.  So long as things are kept polite and not personal surely anything can be said.

I have made mistakes in my business , of course ,everyone has . The difference is I have never claimed my business to be a national authority on carpet cleaning.

Re the bonnet as a valid system  issue , the most successful EVER cc company  in the uk , was built on this method , cleaning all carpets  using a buffer and pads .
Title: Re: Couple of questions for Derek West
Post by: Helen on September 28, 2011, 11:11:47 am
Helen if you read my original post my application has not as yet been rejected, I also state the reason why I asked the questions now.

Tony

Indeed I did read your original post and as mine stated it was not aimed personally at anyone.  :)
What I can't get my head around is why you or anyone else for that matter felt the need to post on a forum, this or any other:

Wanted to ask you a couple of questions and the reason i am doing it now, possibly to the detriment of my TACCA application is because if my application is declined and i kick up on here people will think its sour grapes (which it wouldnt be because i am too grown up for that).
Firstly, why is it taking so long to have my application reviewed/accepted? surely nearly 2 weeks is a bit long,.


Would it not have been better to approach Tacca or whoever directly and keep approaching them until you got an answer.

i mean you can get an answer from your bank manager faster than this

and if you hadn't wouldn't you have contacted him directly until you did? :)
Title: Re: Couple of questions for Derek West
Post by: Tony Rowley on September 28, 2011, 11:35:30 am
Helen

I did approach TACCA directly and have a reply email.

Derek used this forum to promote membership of TACCA so surely its fair and reasonable to answer questions asked on this forum?

I thought the questions I asked were fair and reasonable, and without malice but he has failed to answer them.

Tony

Title: Re: Couple of questions for Derek West
Post by: Helen on September 28, 2011, 12:00:38 pm
Helen

I did approach TACCA directly and have a reply email.

Did this not suffice then? If not again why didn't you contact Tacca again? Maybe you did, but remember this has been set up by someone who is working full time and even Tacca authorities are allowed a little time off ;D ;D (tongue in cheek comment before anyone starts) ;D


Derek used this forum to promote membership of TACCA so surely its fair and reasonable to answer questions asked on this forum?
To some point yes, but we are all different so will do things different ways, personally had I applied for an organisation through it's own website and not received satisfactory answers, I would have continued to contact them through that website and not on a forum associated loosley with that organisation......hey but's that me

I thought the questions I asked were fair and reasonable, and without malice but he has failed to answer them.
Maybe they were fair & reasonable etc in your eyes, only you will know that as it is your situation :)
Tony


Title: Re: Couple of questions for Derek West
Post by: Simon Moat on September 28, 2011, 12:11:22 pm
I wish TACCA every success, however where I think it will ultimately fall down is when it comes to the question of money.

At the moment membership is free, so how is finance going to be raised to promote TACCA and it's members?

If a membership fee is introduced how much do you think will be needed to launch a Nationwide campaign (given that members are from throughout the UK), would 100 members be willing to put £1000 in each to even scratch the surface?

Unlikely in my opinion.
Title: Re: Couple of questions for Derek West
Post by: derek west on September 28, 2011, 12:37:39 pm
tony
you have mail.
Title: Re: Couple of questions for Derek West
Post by: Helen on September 28, 2011, 12:50:59 pm
I wish TACCA every success, however where I think it will ultimately fall down is when it comes to the question of money.

At the moment membership is free, so how is finance going to be raised to promote TACCA and it's members?

If a membership fee is introduced how much do you think will be needed to launch a Nationwide campaign (given that members are from throughout the UK), would 100 members be willing to put £1000 in each to even scratch the surface?

Unlikely in my opinion.

Unfortunately Simon you are spot on....
Having sat and watched from the sidelines, my other half and others dedicated to improving the image and so on of the window cleaning industry, many were interested to join, until they had to spend out what was relatively a small amount of money to join. The work behind the scenes put into forming an organisation is much more than most realise and most times funded by the organisers out of their own pockets, be it money, time and effort.
I hope Tacca does survive and do well, but as I already mentioned Derek must know he has a long climb uphill :)
Title: Re: Couple of questions for Derek West
Post by: Andrew Briscoe on September 28, 2011, 12:53:55 pm
tony
you have mail.

Now go back to your own work Derek and feed them kids,
Rome wasnt built in a day, and neither will TACCA.
Like anything new will take a lot of time, and all those involved and in favour of the association should steadily get through what is required.

I have joined and i am not on any committee, i just want more public awareness of the carpet cleaning industry. I had some problems filling in the form, but a polite message to Derek, and a simple answer back soon sorted it.

Oh yes Tacca is free, so if you aint happy you aint lost much.

Andrew
Title: Re: Couple of questions for Derek West
Post by: Tony Gill Carpet Smart on September 28, 2011, 02:54:52 pm
MUCK SPREADERS as part of the criteria to join REALLY  lol  ;D ;D

Tony
Title: Re: Couple of questions for Derek West
Post by: wynne jones on September 28, 2011, 04:11:02 pm
MUCK SPREADERS as part of the criteria to join REALLY  lol  ;D ;D

Tony


I think they should let him in, he's doing plenty of muck spreading.  ;D
Title: Re: Couple of questions for Derek West
Post by: gwrightson on September 28, 2011, 04:50:23 pm
some people on here appear to be comparing tacca to the ncca, why ? is beyond me, ncca do alot more that just have a directory of c/cleaners which imho is what tacca seems to be!!

iicrc have not been mentioned i see, and the criteria for the iicrc is a little more technical than the ncca and is a internationaly recognised  organisation , both have on going training and advaced courses available ,and i believe that some carpet manufatures will not stand the warranty unless it has been cleaned by a technition passing iicrc exams :-\   

Now what i am trying to get my head round is ,does tacca run training courses or will it be ? or does the fact a cleaner has passsed exams with other groups count ?  Having taken iicrc and ncca exams in c/c and advanced stain removal etc etc and yet not own a rotary  would i be refused ? even though i been in the trade a few years now, have a t/m 2 porty, and a low moisture system .

I,m confused !!!!

Geoff
Title: Re: Couple of questions for Derek West
Post by: Jim_77 on September 28, 2011, 06:14:46 pm
Tony keep your knickers on  :-*  :-*

How do you take my comments as a personal attack on you?  Where did I say that YOU do a crap job?

I was simply pointing out that a rotary machine is an essential piece of carpet cleaning equipment.  If a carpet cleaner hasn't got one, at various points in their day to day cleaning over a wide range of situations they WILL be under-equipped.  Fact.

Hence why TACCA consider it to be part of the criteria.
Title: Re: Couple of questions for Derek West
Post by: Tony Rowley on September 28, 2011, 06:36:03 pm
Sorry to be brutally honest but if you can't be arsed to spend several hundred quid on a rotary machine, who's to say that you can be arsed to do a proper job cleaning carpets?


That bit Jim.

Tony
Title: Re: Couple of questions for Derek West
Post by: Billy Russell on September 28, 2011, 06:47:06 pm
Better than eastenders this!!!!!!!!!!!!!!  ;D


I think helen has summed it up for me!!!

Thank you Helen , you saved me typing all that!!!!  ;D

i have got some veiws on the subject, but i really hate typing long posts!  ;D but if anybody wants to know them your more than welcome to give me a call 07538 089693, or pop to my unit for a brew and a chat!!!! Address on the website!!! perhaps i should get myself a PA to write my posts!!!!!   ;D ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Paul Heath on September 28, 2011, 07:04:59 pm
Billy if i pop in i will bring me ironing... ;) ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Tony Gill Carpet Smart on September 28, 2011, 07:06:51 pm
lol  ;D
Title: Re: Couple of questions for Derek West
Post by: Billy Russell on September 28, 2011, 07:14:54 pm
Tony, please do not encourage Paul, he doesn't need any!!!!  ;D


Paul,  You can bring a basket or 2 if you like!!!  I'll knock out a basket in 2 mins no problem!!!!!!  Please have a look at one of my training slides below!!!! ;D ;)
Title: Re: Couple of questions for Derek West
Post by: Colin Day on September 28, 2011, 07:28:19 pm
I have a rotary and an OP machine. Haven't used either for months and months... (Not since I started agitating with a Host CRB) They do come in useful for drying clothes on I suppose.... ;D
Title: Re: Couple of questions for Derek West
Post by: wynne jones on September 28, 2011, 07:37:44 pm
I heard that everyone has to take their glides off.  :D 
Title: Re: Couple of questions for Derek West
Post by: Jim_77 on September 28, 2011, 07:38:09 pm
Tony, the words "who's to say" and the QUESTION MARK at the end make it mean something different to how you've interpreted it.

One last time... TACCA has obviously set requirements to own certain core pieces of equipment because it means you're fully armed to deal with pretty much any carpet cleaning situation.  If you don't own a piece of essential equipment it raises the question of how seriously you take your business.  Sure, you can survive without a rotary a lot of the time but at some point you will NEED one to get a job done properly.  Like it or not, that's the whole point of it.
Title: Re: Couple of questions for Derek West
Post by: Helen on September 28, 2011, 07:39:11 pm
Better than eastenders this!!!!!!!!!!!!!!  ;D


I think helen has summed it up for me!!!

Thank you Helen , you saved me typing all that!!!!  ;D

i have got some veiws on the subject, but i really hate typing long posts!  ;D but if anybody wants to know them your more than welcome to give me a call 07538 089693, or pop to my unit for a brew and a chat!!!! Address on the website!!! perhaps i should get myself a PA to write my posts!!!!!   ;D ;D ;D

Put it all in an e-mail for me Billy, send it to me and I will type it out for you ;D ;D ;D My PA rates are very reasonable, a bunch of flowers and a pizza will suffice ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Helen on September 28, 2011, 07:42:35 pm
Tony, the words "who's to say" and the QUESTION MARK at the end make it mean something different to how you've interpreted it.

One last time... TACCA has obviously set requirements to own certain core pieces of equipment because it means you're fully armed to deal with pretty much any carpet cleaning situation.  If you don't own a piece of essential equipment it raises the question of how seriously you take your business.  Sure, you can survive without a rotary a lot of the time but at some point you will NEED one to get a job done properly.  Like it or not, that's the whole point of it.

At the end of the day it is our own beautiful british language that causes the problems....
You as in you "personally"
You as in "general" not directed at particular persons.
You as in female sheep ;D ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Nigel_W on September 28, 2011, 07:51:54 pm
Tony, the words "who's to say" and the QUESTION MARK at the end make it mean something different to how you've interpreted it.

One last time... TACCA has obviously set requirements to own certain core pieces of equipment because it means you're fully armed to deal with pretty much any carpet cleaning situation.  If you don't own a piece of essential equipment it raises the question of how seriously you take your business.  Sure, you can survive without a rotary a lot of the time but at some point you will NEED one to get a job done properly.  Like it or not, that's the whole point of it.



Jim,

I have managed 22 years without "needing" a rotary for carpet cleaning. You must let me know when you find someone more serious about this business than me ;D

Nigel
Title: Re: Couple of questions for Derek West
Post by: Paul Heath on September 28, 2011, 08:10:19 pm
Billy...i trust its a "rotary iron"  ;D ;D ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Len Gribble on September 28, 2011, 08:20:54 pm
With out a rotary I wouldn’t get some of my contracts as for spending hundreds I paid £20quid for mine and yes I have upgraded it. It’s now powder coated  ;D

I must get round to filling in the form in
Title: Re: Couple of questions for Derek West
Post by: John Milnes on September 28, 2011, 08:28:08 pm
Quote
Jim,

I have managed 22 years without "needing" a rotary for carpet cleaning. You must let me know when you find someone more serious about this business than me Grin

Is it just me and a few others? I have rarely used a rotary machine on domestic jobs. I find there is no need to.

What in fact does a rotary machine do? I have used one on a few commercial jobs but would never put the weight of a rotary on most domestic jobs....being over kill and subjecting the carpet to possible damage!

A rotary is definately not necessary in carpet cleaning but only in exceptional circumstances.

Just my view :)
Title: Re: Couple of questions for Derek West
Post by: Jamie Pearson on September 28, 2011, 08:32:19 pm
Would a Rotovac 360i qualify?

I dont have one btw. Just askin.
Title: Re: Couple of questions for Derek West
Post by: Billy Russell on September 28, 2011, 08:37:35 pm
Better than eastenders this!!!!!!!!!!!!!!  ;D


I think helen has summed it up for me!!!

Thank you Helen , you saved me typing all that!!!!  ;D

i have got some veiws on the subject, but i really hate typing long posts!  ;D but if anybody wants to know them your more than welcome to give me a call 07538 089693, or pop to my unit for a brew and a chat!!!! Address on the website!!! perhaps i should get myself a PA to write my posts!!!!!   ;D ;D ;D

Put it all in an e-mail for me Billy, send it to me and I will type it out for you ;D ;D ;D My PA rates are very reasonable, a bunch of flowers and a pizza will suffice ;D ;D

aaaaawwwwww, a woman after my own heart!!!!  ;D  

would love to email but i'd have to type it then!!!!!!!!! Come on Helen, get with the program!!!!!  ;D ;D

Hang on Just one god damn minute!!!!! (light Bulb moment!!!) perhaps i can record it and send it by email!!!!!! HHHMMMMMM, is that possible??? Perhaps your further ahead with the program than i am Helen!!!! You got the job!!!!! Bunch of flowers and a pizza per post!!!! Sounds like we got ourselves a deal!!!!!! ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Tony Rowley on September 28, 2011, 09:16:53 pm
I have spoken via email with Derek today, and although I do not in any way regret starting this thread I accept the difficulties he is encountering whilst trying to start TACCA and which ever way my application goes I wish him the best of luck with TACCA and the future.

However......


Tony, do us a favor and slap the url for your website on here so we can see what you are about. The one in your profile doesn't work, I wonder why?

Neil, trust you are happy now that i am a carpet cleaner! anything else you want to know?

Jim

Have you seen the SERIOUS damage someone can do with a rotary machine if they dont know what they are doing?

IMO using a rotary in a domestic premises would be overkill on any I have seen recently.

In the future I suggest you are more careful with your words then you wont offend people like me who built their business from the ground up without help from anyone else.

Tony
Title: Re: Couple of questions for Derek West
Post by: Shaun_Ashmore on September 28, 2011, 09:25:32 pm
Billy you know the old joke

"can I use your dictaphone" asked lady in office,
"no you can use your finger like everyone else!" says man in office.

Shaun
Title: Re: Couple of questions for Derek West
Post by: Neil Williams on September 28, 2011, 09:38:45 pm
Tony, do us a favor and slap the url for your website on here so we can see what you are about. The one in your profile doesn't work, I wonder why?

Neil, trust you are happy now that i am a carpet cleaner! anything else you want to know?

A lot of things but seriously......
There are enough who frequent forums (and not for 1 second am I saying you are one of them) who talk a good storey, almost to the point of telling us their the next Rainbow/CD/SM when in fact they can't string a comprehensible sentence together on a one page website. When I wanted to see what you were about all I came across was a blank page.

Right, that's that sorted who's next ;D
Title: Re: Couple of questions for Derek West
Post by: Jamie Pearson on September 28, 2011, 09:54:08 pm
me, me... pick me.
Title: Re: Couple of questions for Derek West
Post by: Billy Russell on September 28, 2011, 09:57:32 pm
Billy you know the old joke

"can I use your dictaphone" asked lady in office,
"no you can use your finger like everyone else!" says man in office.

Shaun

Trust you!!!!  ;D ;D ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Doug Holloway on September 28, 2011, 10:16:30 pm
Hi Guys

It's worth bearing in mind that some of the largest carpet manufacturers in the world ban the use of rotaries or they invalidate the guarantee.

Personally like Len, I make some of my best money out of them but it's perfectly possible to clean a carpet with other means of agitation.

Cheers

Doug
Title: Re: Couple of questions for Derek West
Post by: robert meldrum on September 28, 2011, 11:42:07 pm
Very subtle Doug
Title: Re: Couple of questions for Derek West
Post by: Jim_77 on September 29, 2011, 12:00:41 am
Nigel, knowing you as I do I would never call your credentials into question.  However I also know you own a rotary machine ;) ;)

Doug, what you say may well be true but how often has any carpet cleaner been asked by their customer if they are using methods which will invalidate any sort of guarantee ???  (or warranty maybe?)  By the time we get to see any such carpets they are usually far outside of such territory, or if they are still within a warranty/guarantee period the reason we'd need to be cleaning them would very possibly mean the warranty has already been broken!!

I've been asked about this in a few situations and they are always stain removal jobs on nearly-new carpets, which aren't the kind of thing where a rotary is needed anyway.

Tony, have you seen the SERIOUS damage someone can do with just about any machine or tool if they don't know what they're doing?  I've see more carpets damaged by vacuum cleaners than anything else, maybe we should get them banned :)

As someone who's also built my business from the ground up without help from anyone else, I have just as much right to voice my opinion as any other forum user :)  Maybe my wording was a little provocative but hey, we are all passionate about what we do.

p.s. I've got a spare rotary for sale if you want it :-* :-* :D
Title: Re: Couple of questions for Derek West
Post by: fitz2kleen on September 29, 2011, 12:02:39 am
Of course there are circumstances where a rotary would cause damage.... like wise there are times when hwe is not suitable.
i thought the idea was for us to be professional enough to know the difference, know which one to use when and have the competance to use all methods.

Shoot me if im wrong, i usually am whenever i post anything on here  ;D
Title: Re: Couple of questions for Derek West
Post by: Billy Russell on September 29, 2011, 06:45:33 am
Of course there are circumstances where a rotary would cause damage.... like wise there are times when hwe is not suitable.
i thought the idea was for us to be professional enough to know the difference, know which one to use when and have the competance to use all methods.

Shoot me if im wrong, i usually am whenever i post anything on here  ;D

BANG BANG ;D ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Nigel_W on September 29, 2011, 06:52:35 am
Nigel, knowing you as I do I would never call your credentials into question.  However I also know you own a rotary machine ;) ;)


You are correct Jim I do own a rotary - in fact I have 4 :o Thing is I don't use them for carpet cleaning  only stone cleaning and restoration.

 My point was that it is perfectly possible to operate professionally within this industry without the need to employ a rotary machine for carpet cleaning. This may not be the case in your business or  Derek's but for many other operaters (including me), who work in different niches of the market, rotaries are simply not needed. Basically anyone not doing commercial work is unlikey to needto have one. That cuts out a large proportion of the carpet cleaning community which does not seem to make sense for a new organisation that is trying to garner support.

I love your passion it always makes for interesting debate. These forums would be boring if we didn't have points to debate.

Nigel

ps.  I also have 2 x Blueline chemical containers for my truckmount  ;D No true professional would go without at least one :P



Title: Re: Couple of questions for Derek West
Post by: fitz2kleen on September 29, 2011, 07:44:56 am


BANG BANG ;D ;D ;D
[/quote]

cheers Billy  ;D
Title: Re: Couple of questions for Derek West
Post by: Steve. Taylor on September 29, 2011, 09:00:20 am
Had a nasty accident myself using a rotary once :'(

Taught me a lesson it did.



































DON'T USE THEM ON THE ROOF FOR CLEANING SOLAR PANELS ;D ::)
Title: Re: Couple of questions for Derek West
Post by: Jamie Pearson on September 29, 2011, 09:20:34 am
i thought the idea was for us to be professional enough to know the difference, know which one to use when and have the competance to use all methods

and all methods at our disposal?

Is that not what TACCA is looking for?
Title: Re: Couple of questions for Derek West
Post by: robert meldrum on September 29, 2011, 10:02:32 am
Jamie

Unlike yourself who was introduced to this industry at 13 or 14 we have a relative newcomer to the industry who by nature is a highly motivated and enthusiastic individual with a STRONG SALES background who in a couple years has decided he can do better than the established organisations in getting carpet cleaners to work together and raise the profile of carpet cleaning and increase the volume of work for operators who join TACCA.

Like all walks of life there will always be " joiners " who join everything and anything they think might get them additional business. There are also many who are cursed with a " group " mentality who think they must be part of the " crowd" in case they miss out. There are of course others who genuinely think they will benefit by joining an association or organisation which looks like it will gain their business work over others.

Like others I've been a member of a number of associations / organisations over the years and all they provided at the end of the day was a personal feeling of " belonging " of " status " or " self importance ".
What they provided ( in addition to the above ) was BADGES and STICKERS for vehicles and LOGOS for advertising / promotion.

In no instance did such membership or the evidence of being a member make the slightest difference to the general public.

Today..................The trend is to have GRADINGS usually from 1-6 which theoretically allows the public to make informed decisions ..................THEY DON'T.

The Public buy on PRICE or by RECOMMENDATION or by finding the service in Local Newspapers / Magazines or the Internet.

What service providers see as DESIRABLE and ESSENTIAL is not what the PUBLIC look for and by marketing your product to your prospective customer's WANT'S and NEEDS is what will get you business.

Only my opinion of course but you're welcome to prove me wrong...............but this is all FACT. To kid yourself that prospective customers will be swayed by the criteria written about here is truly " PIE IN THE SKY "


 
Title: Re: Couple of questions for Derek West
Post by: jasonl on September 29, 2011, 01:08:35 pm
I agree with most of that Robert , BUT TACCA has got an aim to get TV advertising bought on a co-op basis ,  if it ever happens it will be worth  forming TACCA for this alone.
Title: Re: Couple of questions for Derek West
Post by: Jamie Pearson on September 29, 2011, 02:15:03 pm
Unlike yourself who was introduced to this industry at 13 or 14 we have a relative newcomer to the industry who by nature is a highly motivated and enthusiastic individual with a STRONG SALES background who in a couple years has decided he can do better than the established organisations in getting carpet cleaners to work together and raise the profile of carpet cleaning and increase the volume of work for operators who join TACCA.

Is this not a bad thing?

Surely someone "fresh" to the industry may be whats required.

"Introduced" is exactly the term my father would use as well.
Child labour is how I see it  :P
Has done me okay so far though thats for sure. ;)
Title: Re: Couple of questions for Derek West
Post by: Colin Day on September 29, 2011, 02:42:39 pm
I know a carpet cleaner local to me who said almost the same as you Robert. There are a lot of things you've said in your thread that actually hits the nail on the head as far as I am concerned.... I'm a bugger for stickers and badges.... ;D

Seriously though, you are right in some of what you say. But I think a lot of us really want to see TACCA work, National advertising works for Rug Doctor, and I can't see why TACCA wouldn't work if they get the advertising right....

To join, you've got nothing to lose....
Title: Re: Couple of questions for Derek West
Post by: Andrew Briscoe on September 29, 2011, 03:17:47 pm
In my view it is all about customer awareness, and every little will help.

Some of you may remember the Richard and Judy interview with some guy who reccomended regular cleaning of domestic carpets, i think they had 2 studies, a mother and a daughter, 1 who had cleaned often and the other  not at all.

I remember getting inundated with calls, custies wanting there carpets cleaned after seeing it, i think i did over double that month and mostly due to new customers having viewed the programme.

We need Derek to get onto the One Show or something similar,
then he can get his oscar  8)

Andrew
Title: Re: Couple of questions for Derek West
Post by: Gary Humphreys on September 29, 2011, 03:50:23 pm
Aint nothing wrong with being a relative newcomer with a wealth of sales experience.
It often takes new people with "fresh legs" to see an opportunity or be tenacious enough to make a difference.
Would love to see this industry move forward and get the recognition good carpet cleaners deserve because lets face it good carpet cleaners make a fantastic difference to peoples homes whereby the bad ones only get create a bad reputation.
TV advertising ....if it can be done - bring it on.   Radio advertising......bring it on give the industry a kick up the bum with a bit of new thinking....bring it on.

If nobody tries we will just keep doing the same old thing wont we.
Title: Re: Couple of questions for Derek West
Post by: Mark Lawrence on September 29, 2011, 04:40:00 pm

The Public buy on PRICE or by RECOMMENDATION or by finding the service in Local Newspapers / Magazines or the Internet.

...............but this is all FACT. To kid yourself that prospective customers will be swayed by the criteria written about here is truly " PIE IN THE SKY "


It would be nice to see this 'FACT' - perhaps you could give details of the said report, so we can all have a read? Have you got a link?

Mark
Title: Re: Couple of questions for Derek West
Post by: peter maybury on September 29, 2011, 05:09:25 pm
To state that public buy on price is a very stupid comment if this was true there would only be one brand of everything in existence. The only people in our business would be charging £15 to clean a carpet. If you only have price in mind then I do not see a very promising or enjoyable future, if you have got to be the cheapest carpet cleaner.
People's buying decisions are quite complex things and to say that this is fact or that is fact is just not true.
A well presented case for the aims of the TACCA presented to the public can only be good for the members, the amount of good is does will depend on the amount of people it is actually put in front of.
The industry needs a minimum standard if like the NCCA you let everybody in then it becomes meaningless, you cannot keep lowering the bar.
I personally think that there are too many people in our industry that just want to give the minimum amount of effort for the maximum amount of gain and take no personal pride in the job that they do. I myself do not want to be associated with that type of person and if the TACCA can keep that type of person out then I have no problem being associated to it.

Peter
www.carpetcleanercardiff.com (http://www.carpetcleanercardiff.com) 
Title: Re: Couple of questions for Derek West
Post by: Steve Barnett (Carpet Care Plus) on September 29, 2011, 06:08:58 pm
To state that public buy on price is a very stupid comment if this was true there would only be one brand of everything in existence. The only people in our business would be charging £15 to clean a carpet. If you only have price in mind then I do not see a very promising or enjoyable future, if you have got to be the cheapest carpet cleaner.
People's buying decisions are quite complex things and to say that this is fact or that is fact is just not true.
A well presented case for the aims of the TACCA presented to the public can only be good for the members, the amount of good is does will depend on the amount of people it is actually put in front of.
The industry needs a minimum standard if like the NCCA you let everybody in then it becomes meaningless, you cannot keep lowering the bar.
I personally think that there are too many people in our industry that just want to give the minimum amount of effort for the maximum amount of gain and take no personal pride in the job that they do. I myself do not want to be associated with that type of person and if the TACCA can keep that type of person out then I have no problem being associated to it.

Peter
www.carpetcleanercardiff.com (http://www.carpetcleanercardiff.com) 

Good post Pete
Title: Re: Couple of questions for Derek West
Post by: Gary Humphreys on September 29, 2011, 06:40:50 pm
If people only bought on price then companies like The AA would be out of business because you can buy breakdown cover for half the price of The AA, nobody would buy anything from Marks and Spencer and nobody would buy Mercedes Benz.
Title: Re: Couple of questions for Derek West
Post by: fitz2kleen on September 29, 2011, 07:43:02 pm
To state that public buy on price is a very stupid comment if this was true there would only be one brand of everything in existence. The only people in our business would be charging £15 to clean a carpet. If you only have price in mind then I do not see a very promising or enjoyable future, if you have got to be the cheapest carpet cleaner.
People's buying decisions are quite complex things and to say that this is fact or that is fact is just not true.
A well presented case for the aims of the TACCA presented to the public can only be good for the members, the amount of good is does will depend on the amount of people it is actually put in front of.
The industry needs a minimum standard if like the NCCA you let everybody in then it becomes meaningless, you cannot keep lowering the bar.
I personally think that there are too many people in our industry that just want to give the minimum amount of effort for the maximum amount of gain and take no personal pride in the job that they do. I myself do not want to be associated with that type of person and if the TACCA can keep that type of person out then I have no problem being associated to it.

Peter
www.carpetcleanercardiff.com (http://www.carpetcleanercardiff.com) 

Well said that man, couldnt have put it better myself
Title: Re: Couple of questions for Derek West
Post by: robert meldrum on September 29, 2011, 07:56:34 pm
Joe ......You're taking comments literally. It's a fact and it's being demonstrated on here regularly that literally thousands are buying on price ......witness the huge success of Groupon and Enterprise type organisations.

Of course there will continue to be people who will buy from the people they know or have been recommended to them but that situation is reducing and will continue to do so just as the High Street is losing shops daily and companies like M&S ARE struggling against the tide of the Aldis and Lidls.

If you really imagine TV or Radio advertising will gain business against the quality of advertising put out by giants like Bissell..... DREAM ON.

What will determine the success or otherwise of any independent will be the MARKETING bearing in mind that MARKETING includes offering VALUE as perceived by the buyer of the service.

Attempting to EDUCATE the buying public is just an IDEAL. How many times have you bought a product or service having been " educated " by the seller rather than looking for the best price ????????????

This forum is full of PRICE SHOPPERS who are constantly looking for the LOWEST PRICE. Why should your customers be any different ???
Title: Re: Couple of questions for Derek West
Post by: Ferenc G. on September 29, 2011, 08:12:28 pm
You CAN educate them. You can make them aware of a quality service.
You can show them the difference between a cheap hire machine and a pro carpet cleaners results in seconds. That alone can make a HUGE difference. I think it is a good idea.

BUT, different cleaners use different methods. IMHO should not be so strict on the equipment.
Title: Re: Couple of questions for Derek West
Post by: Shaun_Ashmore on September 29, 2011, 08:16:29 pm
Robert it's a cleaning forum we talk about the same old cleaning products and awkward customers and price shoppers, marketing wisely can get you the customers that will pay the higher prices. Mass marketing like Groupon with a scatter gun approach finds alsorts of customers but not niche ones it's done on mass so you get a managery also you could say it's a lazy way of advertising but with a single operators like us cleaner we can afford not look for 1000's of 'units' to sell to anyone but with time and effort you can find the right customers.

As said before there are those that shop at Asda and those at Waitrose, my mother invited me (family) for dinner and we had a chicken from Waitrose is was beautiful really tasty far better than the one I had a week earlier when my mrs bought one from Morrisons but that was more than half the price, I think there's room for everyone IMO.

Shaun
Title: Re: Couple of questions for Derek West
Post by: Gary Humphreys on September 29, 2011, 08:33:01 pm
Thats the crux of this.

Find the customers who only want to get quality service and dont mind paying a small premium because they really couldnt give a toss if they shopped around they could find it cheaper.
It might be a little bit harder to find these people and you may be forced to think outside the box to get them but that is surely better than giving your services away to the lowest bidder.

I used to train salesman who would have great difficulty selling against price and if they had a bad few days their confidence would collapse and it was always because someone was offering a cheaper price. Get their confidence back up and they would start selling despite the fact that prices remained the same.
Giving products/services away at a cheap price is not a neccesity as most of the time its only a lack of confidence and if yoy havnt got confidence in your abilities and business your customers will sense this.
Title: Re: Couple of questions for Derek West
Post by: wynne jones on September 29, 2011, 08:39:49 pm
When is the TV ad coming out?
Title: Re: Couple of questions for Derek West
Post by: Jim_77 on September 29, 2011, 09:31:08 pm
Soon as you've got your hair and make-up done, Wynne :-*
Title: Re: Couple of questions for Derek West
Post by: wynne jones on September 29, 2011, 09:49:56 pm
Soon as you've got your hair and make-up done, Wynne :-*

I never mix business with pleasure.  :P
Title: Re: Couple of questions for Derek West
Post by: Paul Heath on September 29, 2011, 09:59:41 pm
Had a nasty accident myself using a rotary once :'(


Taught me a lesson it did.



































DON'T USE THEM ON THE ROOF FOR CLEANING SOLAR PANELS ;D ::)

You've gone up in the world then Steve  ;D
Title: Re: Couple of questions for Derek West
Post by: elliott cleaning on October 01, 2011, 10:00:39 pm
Question for Derek

I've not followed the issue of the TCCA in detail as it doesn't feature greatly on the Truckmounters forum.  But having some basic inkling & having read through this thread, can you clarify:
The association has been on the go for four or five months now. Not a long time for anything new like this.  As far as I understood it's main aim was to educate the public to 'professional' carpet cleaning and the benefits thereof.  In order to get this message to the public it obviously requires a fair amount of PR as well as advertising.
This clearly doesn't come FOC.  Has any work been done on putting an effective campaign together and consequentially a relevant costing?

 note that currently joining  is free of charge and I guess that' a good way of enticing a required interest.
Assuming that the association has already looked into it's main aim and say has reached 100 members - would an annual fee of £500 - giving a fighting fund of £50,000 - be adequate to launch an effective campaign - and what would it get for this?

I can see that you have already put a lot into this association (hopefully not to the detriment of your core business) and I hope that it will have a successful outcome
Title: Re: Couple of questions for Derek West
Post by: derek west on October 02, 2011, 07:51:44 pm
yes its free to join and will continue to be free untill we have numbers, around 400 is our target, TACCA has been talked about for around 4 months but the website has only been live for 4 weeks, we now have 60 approved members and 137 registered, and 15 pending approval. we have plans for a big push to recruit new members that don't frequent the forums and we have an online marketing  campaign about to launch in the next few weeks and months. all this has been negotiated on a budget so still no need to charge, the membership fees will be ploughed into the TV adds.
 
the cost of membership will be discussed by all approved members, we have 4 campaigns on the cards, these are 8 week runs of TV commercials, all 4 campaigns have different intensities and therefore different costings. we will go for the one thats affordable through discussion. my estimated cost of membership will hopefully be around £250 (at worst, its worth a punt surely) which will generate a very good 8 week add run, including ITV1, i would say £250 for 8 weeks advertising on national tele is a no brainer for any good professional, a few times ive spent £250 in a 1 off glossy and got zilch, guys on here have been stung a few times by up my street and other cold calling asswipes and lost  more than £250. and yes got zilch, the company we are using for the tv add have had very successfull campaigns backed up by figures which look very promising,
 
we are not far off adding associate members who will benefit from free advertising  and a training page which associates can take full advantage of.
 
this is all a long term startegy but if it gets the support then it all could happen sooner. its all about forgetting our differences and petty squabbles and pushing for what "most" of us want. we all have different interpretations of what we want and why we want it, but for me personally is to drag carpet cleaning out of the unknown and to make it a profession we can hold our heads up high too. don't get me wrong, i'm very proud of what i do, but the misconceptions i receive when telling friends of friends i'm a carpet cleaner, gets reactions that are extremely frustrating, i then have to stand there for 5 minutes explaining why i'm a professional etc.. . hopefully TACCA will bring us slightly closer to giving professional carpet cleaners the respect they deserve.
so to sum up
 
its free to join...........
a lot is gonna happen before any money is asked for.........
our aims are to educate the public and explain the big difference between cowboys/DIY and the the serious CC's.
 
youve got nothing to lose in joining us and if it goes t1ts up then i'm the one who'll get it in the neck, the thing is, if you don't back the idea and it fails, i'll just blame the non believers for not supporting it, if you all join and it fails then its all my fault and you can ridicule me for the next 10 years or so. come on, if that isn't an incentive then what is ;D
Title: Re: Couple of questions for Derek West
Post by: Robert Watson on October 02, 2011, 07:58:41 pm
Like  
Title: Re: Couple of questions for Derek West
Post by: Billy Russell on October 02, 2011, 08:06:21 pm
Ridicule you for only 10 years?????? i don't think so Dr Suction, i'm going to ridcule you for life!!!!!  ;D ;D

by the way i like as well!!!!!
Title: Re: Couple of questions for Derek West
Post by: Steve Barnett (Carpet Care Plus) on October 02, 2011, 08:08:20 pm
yes its free to join and will continue to be free untill we have numbers, around 400 is our target, TACCA has been talked about for around 4 months but the website has only been live for 4 weeks, we now have 60 approved members and 137 registered, and 15 pending approval. we have plans for a big push to recruit new members that don't frequent the forums and we have an online marketing  campaign about to launch in the next few weeks and months. all this has been negotiated on a budget so still no need to charge, the membership fees will be ploughed into the TV adds.
 
the cost of membership will be discussed by all approved members, we have 4 campaigns on the cards, these are 8 week runs of TV commercials, all 4 campaigns have different intensities and therefore different costings. we will go for the one thats affordable through discussion. my estimated cost of membership will hopefully be around £250 (at worst, its worth a punt surely) which will generate a very good 8 week add run, including ITV1, i would say £250 for 8 weeks advertising on national tele is a no brainer for any good professional, a few times ive spent £250 in a 1 off glossy and got zilch, guys on here have been stung a few times by up my street and other cold calling asswipes and lost  more than £250. and yes got zilch, the company we are using for the tv add have had very successfull campaigns backed up by figures which look very promising,
 
we are not far off adding associate members who will benefit from free advertising  and a training page which associates can take full advantage of.
 
this is all a long term startegy but if it gets the support then it all could happen sooner. its all about forgetting our differences and petty squabbles and pushing for what "most" of us want. we all have different interpretations of what we want and why we want it, but for me personally is to drag carpet cleaning out of the unknown and to make it a profession we can hold our heads up high too. don't get me wrong, i'm very proud of what i do, but the misconceptions i receive when telling friends of friends i'm a carpet cleaner, gets reactions that are extremely frustrating, i then have to stand there for 5 minutes explaining why i'm a professional etc.. . hopefully TACCA will bring us slightly closer to giving professional carpet cleaners the respect they deserve.
so to sum up
 
its free to join...........
a lot is gonna happen before any money is asked for.........
our aims are to educate the public and explain the big difference between cowboys/DIY and the the serious CC's.
 
youve got nothing to lose in joining us and if it goes t1ts up then i'm the one who'll get it in the neck, the thing is, if you don't back the idea and it fails, i'll just blame the non believers for not supporting it, if you all join and it fails then its all my fault and you can ridicule me for the next 10 years or so. come on, if that isn't an incentive then what is ;D

Nuff said
Title: Re: Couple of questions for Derek West
Post by: elliott cleaning on October 02, 2011, 08:16:54 pm
Agreed Steve

A comprehensive and in my view genuine answer to my queries
Title: Re: Couple of questions for Derek West
Post by: mark_roberts on October 02, 2011, 08:29:02 pm
What do you hope the TV advert would achieve?

I assume the ad will in some way promote professional carpet cleaning and thus the TACCA so a potential customer can then contact TACCA to see who their local member is?

So in reality the ad is promoting TACCA.

I've never, that I can think of, see a TV ad that promotes a trade association and most ads are branding exercises.  So why do think this will work across the mass market for something the customer has never heard of.

Surely targeting home mags, national carpet retails, carpet mills etc would be more direct, targeted and be money better spent.

Mark
Title: Re: Couple of questions for Derek West
Post by: Carpet Dawg on October 02, 2011, 09:03:24 pm
£250 x 400 = £100,000 Thats alot of money but I dont think you'd get much tv coverage with that money, maybe late night tv. Just making the ad is going to cost a few thousand..

£100,000 will give you 10 months worth of Max Clifford. His charges start at £10k a month.

A better (and longer lasting) use of this fund would be going down the PR company route.

If you want to spend a bit on advertising think of MumsNet website, Good HouseKeeping magazine, Womans Own etc etc

Also, there is online "media buys" which are ALOT cheaper than tv advertising and will get the same amount of eyes targetted towards the UK markets.
I'm talking about constant Facebook ads, Youtube "In-video" ads, mobile device advertising (google do this but cant remember the name of the service)  etc etc

Title: Re: Couple of questions for Derek West
Post by: derek west on October 02, 2011, 09:24:55 pm
all food for thought, cheers dawg
Title: Re: Couple of questions for Derek West
Post by: Carpet Dawg on October 02, 2011, 09:34:59 pm
This is mobile advertising thing i was talking about.

http://www.admob.com/

Its cheap but its more of an ongoing branding exercise than anything else.
Title: Re: Couple of questions for Derek West
Post by: Shaun_Ashmore on October 02, 2011, 10:04:05 pm
The TV advert can also be put on your website therefore you'll get brand awareness.

(all this from someone wo hasn't joined yet, I must really pull my finger out and get myself sorted if only those bloody customers would give me a bit more time ;D!)

Shaun
Title: Re: Couple of questions for Derek West
Post by: Ricky M on October 03, 2011, 10:38:02 am
Here we fooking go again !!!!!!!!

somebody/s is/are trying to do something positive for our industry and cleaning specialists alike, then whammo some folk dont reach criteria for whatever reason or dont fill in the forms correctly so all the doubters want to stick the damng knife in.

Grow the fook up if you dont like the idea TACCA or have been refused by a group of people not just 1 man making a decision then just say nowt.

Life's too short for being negative and small minded about things that dont directly affect you.

I love Monday mornings Whoop Whoop !!!    
and I love Cheese on a Tuesday too.

good luck to all those that trying to push our industry forward
Title: Re: Couple of questions for Derek West
Post by: fitz2kleen on October 03, 2011, 11:04:10 am
Here we fooking go again !!!!!!!!

somebody/s is/are trying to do something positive for our industry and cleaning specialists alike, then whammo some folk dont reach criteria for whatever reason or dont fill in the forms correctly so all the doubters want to stick the damng knife in.

Grow the fook up if you dont like the idea TACCA or have been refused by a group of people not just 1 man making a decision then just say nowt.

Life's too short for being negative and small minded about things that dont directly affect you.

I love Monday mornings Whoop Whoop !!!    
and I love Cheese on a Tuesday too.

good luck to all those that trying to push our industry forward

 ;D :-X ;D :o
Title: Re: Couple of questions for Derek West
Post by: clinton on October 03, 2011, 06:01:25 pm
All well said derek by the way...

Its going to take time but hey its worth a try.
Title: Re: Couple of questions for Derek West
Post by: derek west on October 06, 2011, 04:01:49 pm
yes its free to join and will continue to be free untill we have numbers, around 400 is our target, TACCA has been talked about for around 4 months but the website has only been live for 4 weeks, we now have 60 approved members and 137 registered, and 15 pending approval. we have plans for a big push to recruit new members that don't frequent the forums and we have an online marketing  campaign about to launch in the next few weeks and months. all this has been negotiated on a budget so still no need to charge, the membership fees will be ploughed into the TV adds.
 
the cost of membership will be discussed by all approved members, we have 4 campaigns on the cards, these are 8 week runs of TV commercials, all 4 campaigns have different intensities and therefore different costings. we will go for the one thats affordable through discussion. my estimated cost of membership will hopefully be around £250 (at worst, its worth a punt surely) which will generate a very good 8 week add run, including ITV1, i would say £250 for 8 weeks advertising on national tele is a no brainer for any good professional, a few times ive spent £250 in a 1 off glossy and got zilch, guys on here have been stung a few times by up my street and other cold calling asswipes and lost  more than £250. and yes got zilch, the company we are using for the tv add have had very successfull campaigns backed up by figures which look very promising,
 
we are not far off adding associate members who will benefit from free advertising  and a training page which associates can take full advantage of.
 
this is all a long term startegy but if it gets the support then it all could happen sooner. its all about forgetting our differences and petty squabbles and pushing for what "most" of us want. we all have different interpretations of what we want and why we want it, but for me personally is to drag carpet cleaning out of the unknown and to make it a profession we can hold our heads up high too. don't get me wrong, i'm very proud of what i do, but the misconceptions i receive when telling friends of friends i'm a carpet cleaner, gets reactions that are extremely frustrating, i then have to stand there for 5 minutes explaining why i'm a professional etc.. . hopefully TACCA will bring us slightly closer to giving professional carpet cleaners the respect they deserve.
so to sum up
 
its free to join...........
a lot is gonna happen before any money is asked for.........
our aims are to educate the public and explain the big difference between cowboys/DIY and the the serious CC's.
 
youve got nothing to lose in joining us and if it goes t1ts up then i'm the one who'll get it in the neck, the thing is, if you don't back the idea and it fails, i'll just blame the non believers for not supporting it, if you all join and it fails then its all my fault and you can ridicule me for the next 10 years or so. come on, if that isn't an incentive then what is ;D
quick update

now 71 with another going on tonight, fingers crossed we can hit 100 by xmas. slow and steady.
Title: Re: Couple of questions for Derek West
Post by: garybristow on October 06, 2011, 06:36:33 pm
dont want to kick it off again but i have never used a rotary on a carpet,
thank you and goodnight
GaryBristowclean
Title: Re: Couple of questions for Derek West
Post by: Steve Rothwell on October 06, 2011, 06:41:48 pm
I ONLY use a rotary on a carpet....

 ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 01:24:24 pm
Who is on the TACCA membership committee then?

Reading through the posts don't think that ever got answered  ???




Title: Re: Couple of questions for Derek West
Post by: derek west on October 10, 2011, 02:09:18 pm
no one yet phil, this will all be decided by its members if and when we get the support to push forward, 76 fully approved members so far and 147 registered but not yet applied. wish they'd just go for it and get us up past the 100 mark, be nice.

free advertising is next on the list, associate members only, and yes they are to be approved the same as its members. pointless having approved members if we then recommend any old company to advertise on our site.

its all gonna take time but with patience and support i think we'll get there. hope so anyway. its gotta be worth a shot.
Title: Re: Couple of questions for Derek West
Post by: JandS on October 10, 2011, 02:42:51 pm
I don't have a rotary either so that's me out.
Suppose I could lie and say I have one.


John
Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 02:46:29 pm
I've got a Victor Sprite you can have for £80 with drive board and all that... :)
Title: Re: Couple of questions for Derek West
Post by: Simon Moat on October 10, 2011, 02:48:04 pm
TACCA, the approved carpet cleaners association, but, 76 full members approved by who? 1 man? 5 people? 10 people?

Seems to be a lack of transparency regarding the set up.
Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 02:52:17 pm
TACCA, the approved carpet cleaners association, but, 76 full members approved by who? 1 man? 5 people? 10 people?

Seems to be a lack of transparency regarding the set up.

Give it a chance, give Derek a chance.
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 03:31:54 pm

the committee was formed to help with applicants i didn't know or have not met, seen, chatted to etc...  if none of the committee has heard of someone then it is thrown to every member to shed light on if the applicant is legit or not.
(this committee is in no way running tacca, the running committee of tacca will be formed in good time)



You say there is a committee to help with applicants, then you say today there's not??

Again, who is on the Committee that you spoke of in this earlier post?
Has there ever been such a Committee?
If not why mislead?


Your answer would be appriciated before I consider joining? Thank you..
Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 03:42:09 pm

the committee was formed to help with applicants i didn't know or have not met, seen, chatted to etc...  if none of the committee has heard of someone then it is thrown to every member to shed light on if the applicant is legit or not.
(this committee is in no way running tacca, the running committee of tacca will be formed in good time)



You say there is a committee to help with applicants, then you say today there's not??

Again, who is on the Committee that you spoke of in this earlier post?
Has there ever been such a Committee?
If not why mislead?


Your answer would be appriciated before I consider joining? Thank you..


I'm assuming you haven't actually checked the website out or indeed, the pre-requisite for joining TACCA.
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 03:46:44 pm
Well I have a 600 psi triple vac and a rotary as well as a 100 psi twin and 3 puzzis, would I qualify?
Title: Re: Couple of questions for Derek West
Post by: Simon Moat on October 10, 2011, 03:49:29 pm
Hi Colin,

Mine is a very simple question, i've no hidden agenda or axe to grind.

Thank you also for editing your post, I did find 'FFS' uncalled for.
Title: Re: Couple of questions for Derek West
Post by: jasonl on October 10, 2011, 03:56:14 pm
Well I have a 600 psi triple vac and a rotary as well as a 100 psi twin and 3 puzzis, would I qualify?

I have a lot more than that and I did not  ;D

It seems there is an anonymous committee   whose function is to provide heresay and opinion , based on what is posted on forums to decide whether to admit someone .

Funny thing is  , an employee of mine gained entry last week , and I trained him , he has never been on a course officially  ,and has no insurance , just 9 months experience working for me .

Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 04:07:19 pm
Anyone can make a website up. Anyone can ask members to join the 'club'.

Mr West would appear to have only been in the industry for less than 3 years and is seeking a Nationwide approval by experienced carpet cleaner's to join his 'club', for free.

All I can see at the moment is one individual (still wet behind the ears), playing 'games' with members applications  :o Do I like him? Do I dislike him? Shall I accept him, or not? Let's tell them there's a Committee when there's not.

Educated professionals will see right through the 'games'.

Good luck if it takes off, but your starting off wrong in my opinion. There should be a proper transparent Committee formed NOW from day one.

Sorry, but i say it how i see it, black or white   ;D  ;D

Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 04:09:02 pm
Hi Colin,

Mine is a very simple question, i've no hidden agenda or axe to grind.

Thank you also for editing your post, I did find 'FFS' uncalled for.

Same here, I thought it meant 'For Freddie's Sake' ;D

I wrote it as I left in a hurry to pick the girls up from school, and knew that I'd have to get rid of the FFS as soon as I got back!

Sorry anyway.... :)
Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 04:11:40 pm
Well I have a 600 psi triple vac and a rotary as well as a 100 psi twin and 3 puzzis, would I qualify?

 :-\

I dunno to be honest. Maybe, if you hadn't mentioned the 'P' word.... :D
Title: Re: Couple of questions for Derek West
Post by: derek west on October 10, 2011, 04:28:42 pm
Well I have a 600 psi triple vac and a rotary as well as a 100 psi twin and 3 puzzis, would I qualify?

I have a lot more than that and I did not  ;D

It seems there is an anonymous committee   whose function is to provide heresay and opinion , based on what is posted on forums to decide whether to admit someone .

Funny thing is  , an employee of mine gained entry last week , and I trained him , he has never been on a course officially  ,and has no insurance , just 9 months experience working for me .



then he won't be a member for much longer J.
Title: Re: Couple of questions for Derek West
Post by: Paul Moss on October 10, 2011, 04:52:30 pm
At the end of the day its Dereks association. If it was mine then there would be people I would allow and people I would not allow in.

So get over it and move on. :)
Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 04:56:13 pm
At the end of the day its Dereks association. If it was mine then there would be people I would allow and people I would not allow in.

So get over it and move on. :)

Agreed...

The thing is, the more successful it becomes, the more people will slag TACCA off and pull it to pieces. Horrible thing, is Jealousy...
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 05:46:41 pm

the committee was formed to help with applicants i didn't know or have not met, seen, chatted to etc...  if none of the committee has heard of someone then it is thrown to every member to shed light on if the applicant is legit or not.
(this committee is in no way running tacca, the running committee of tacca will be formed in good time)



You say there is a committee to help with applicants, then you say today there's not??

Again, who is on the Committee that you spoke of in this earlier post?
Has there ever been such a Committee?
If not why mislead?


Still don't answer the question/s

Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 05:51:21 pm
At the end of the day its Dereks association. If it was mine then there would be people I would allow and people I would not allow in.

So get over it and move on. :)

It's Derek's Association  ;D  ;D  ;D  ;D  ;D

Blimey, what a Mickey Mouse 'Association' this is lol
Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 06:01:03 pm
At the end of the day its Dereks association. If it was mine then there would be people I would allow and people I would not allow in.

So get over it and move on. :)

It's Derek's Association  ;D  ;D  ;D  ;D  ;D

Blimey, what a Mickey Mouse 'Association' this is lol

Get a life!
Title: Re: Couple of questions for Derek West
Post by: jasonl on October 10, 2011, 06:01:46 pm
Mine and a few others thoughts too , I have aired my opinion , some will join , some wont  ,everyone has a choice . Having an opinion , for or against is allowed without being personally villified or mocked in any way.

It is in everyones interest that good and bad opinions of every aspect of every innovation  is aired, whether it be  cleaning methods , machines , associations , marketing methods  or any other cc subject.


You can tell luck from ability by its endurance ,and it does not take much research to see who are the truly successful posters on here ,and who are the ones living in rented ex council houses up to their eyes in finance, and who owns multiple properties , works 30 hours a week or less and truly knows how to clean .
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 06:07:54 pm

Why not form a proper Committee now with elected officer's?

Because it's all about POWER. Derek knows as soon as a Committee is formed he will lose his POWER!

Without a Committee, without proper investment, without proper diligent thought it will go no where.

Again, I wish it well, but whilst one man is on his high horse, its a non runner  ;D
Title: Re: Couple of questions for Derek West
Post by: Shaun_Ashmore on October 10, 2011, 06:12:36 pm
Not me then I live in a cardboard box like most poor people even the pigeons and the whippet get better digs!

Shaun
Title: Re: Couple of questions for Derek West
Post by: jasonl on October 10, 2011, 06:22:36 pm
Yeah right Shaun my house would fit in your garage ;D
Title: Re: Couple of questions for Derek West
Post by: Steve Rothwell on October 10, 2011, 06:25:16 pm
garage ?? ?? ??




















luxury
 ;D ;D ;D
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 06:35:11 pm

It's amazing how people are easily drawn into 'applying' for an 'association' that doesn't really exist, well only in the mind of the creator.

Mr Day is defending their position vigourously with little success. It's like sheep being led into a pen  ;D

Let's see how many stay on board when membership fee's are due. Let's see how many remain in place when Derek throws a wobbly when he doesn't get his own way?

Let's wait and see  :)
Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 06:42:57 pm

It's amazing how people are easily drawn into 'applying' for an 'association' that doesn't really exist, well only in the mind of the creator.

Mr Day is defending their position vigourously with little success. It's like sheep being led into a pen 
;D

Let's see how many stay on board when membership fee's are due. Let's see how many remain in place when Derek throws a wobbly when he doesn't get his own way?

Let's wait and see  :)

I am just a deeply loyal person, I'm sorry for you if you can't get your head around that.... But that's your problem, not mine.... :-*
Title: Re: Couple of questions for Derek West
Post by: fitz2kleen on October 10, 2011, 07:04:12 pm
I cant for the life of me understand why people who dont even show a website have the gall to rip apart people who try to make improvements which can and will benefit us all.
What have you done to make a difference to the carpet cleaning industry???
Derek has put a lot of time, effort and no doubt expense into doing what most of us only talk about.
He may have only been in the business for a few years that doesnt make him any less knowledgable than the rest of you.
From what i know of Derek most people would be envious of his passion and drive for the business and sector as a whole.
If you dont like what he's trying to do, stay out of it, theres no need for all the name calling and bull thats being dished out.
Title: Re: Couple of questions for Derek West
Post by: Neil Williams on October 10, 2011, 07:08:45 pm
Funny thing is  , an employee of mine gained entry last week , and I trained him , he has never been on a course officially  ,and has no insurance , just 9 months experience working for me .

There's always one who by his actions spoils it for everyone else.....nice one. >:(
I presume you were hoping to achieve something with this?
Will the real Philip Taylor please stand up.
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 09:17:44 pm
Well I have a 600 psi triple vac and a rotary as well as a 100 psi twin and 3 puzzis, would I qualify?

I have a lot more than that and I did not  ;D

It seems there is an anonymous committee   whose function is to provide heresay and opinion , based on what is posted on forums to decide whether to admit someone .

Funny thing is  , an employee of mine gained entry last week , and I trained him , he has never been on a course officially  ,and has no insurance , just 9 months experience working for me .



then he won't be a member for much longer J.

So this person got through the due diligence then?  ;D  ;D

Some Committee you got.
Title: Re: Couple of questions for Derek West
Post by: Billy Russell on October 10, 2011, 09:31:14 pm
i must admit i do find this forum highly amusing at times! Phillip,to make the sweeping statements you've made about Derek you obviously never met him or spoken to him!

Title: Re: Couple of questions for Derek West
Post by: Steve Rothwell on October 10, 2011, 09:33:16 pm
Billy ..........................    it is Derek........

drumming up more business in a roundabout way


 :o :o
 ;D ;D

Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 09:38:52 pm
i must admit i do find this forum highly amusing at times! Phillip,to make the sweeping statements you've made about Derek you obviously never met him or spoken to him!



Nope, and nor do I wish to, my sweeping statements have only been questions that he has chosen not to answer? Looking back at his previous posts this is a man with alot of  :-X who likes confrontation on forums, but now because he thinks he's in a position of power, playing God with other peoples applications, he seems to be a little quiet  :-\

You could always join my new association. It's free, and anyone can join!!

 
Title: Re: Couple of questions for Derek West
Post by: Billy Russell on October 10, 2011, 09:45:23 pm
As tempting as it sounds  ::) i think i'll stick with the original Tacca, at least with that one i know who i'm talking to!!!!!  ;D
Title: Re: Couple of questions for Derek West
Post by: Shaun_Ashmore on October 10, 2011, 09:46:29 pm
Jason I'd have to charge you rent!

Btw I have an upholstery tool if you still need one?

Shaun
Title: Re: Couple of questions for Derek West
Post by: Jim_77 on October 10, 2011, 09:48:06 pm
Advanced..... puzzi....

Hmmmmmmmmmmm

Working on that rationale, where can I join the Retarded Carpet Cleaners Association???
Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 09:48:14 pm
Derek calmed down ages ago dear....

Stop getting your knickers in a twist, lock yourself in a dark room, and have a word with yourself you barmy twit... (Why do I get my I's and A's mixed up....?) :P



 ;D
Title: Re: Couple of questions for Derek West
Post by: Jim_77 on October 10, 2011, 09:49:25 pm
What an isshole!!!
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 09:51:19 pm
What an isshole!!!

Jim don't call Colin that  ;D
Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 09:53:05 pm
What an isshole!!!

Jim don't call Colin that  ;D

Yeah... Adiot... :D
Title: Re: Couple of questions for Derek West
Post by: Jim_77 on October 10, 2011, 09:53:44 pm
Suck my dack!
Title: Re: Couple of questions for Derek West
Post by: Colin Day on October 10, 2011, 09:55:58 pm
Suck my dack!

 ;D
Title: Re: Couple of questions for Derek West
Post by: Shaun_Ashmore on October 10, 2011, 09:56:12 pm
It's not Derek but I think I know who it is lol

Shaun
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 10, 2011, 09:58:21 pm
It's not Derek but I think I know who it is lol

Shaun

Shaun give me a ring tom might have a big job for you to cover your way mate  :P
Title: Re: Couple of questions for Derek West
Post by: Shaun_Ashmore on October 10, 2011, 10:15:19 pm
Love to but my puzzi is broke ;D

Shaun
Title: Re: Couple of questions for Derek West
Post by: jasonl on October 10, 2011, 10:53:21 pm
Love to but my puzzi is broke ;D

Shaun

 ;D  ;D

I would do it , but I am giving the lingerie department in Marks and spencers a dirt swirl  tomorrow night  ;D
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 20, 2011, 03:30:54 pm
Did we get anywhere with derek answering the questions?

Who's on the committeee Dericka? Who will scrutanise my application? Are you being open and transparrent?

All gone quiet? I thought so, oh well, mates will be mates I suppose, but just wait till he starts charging for the pleasure  :o

Title: Re: Couple of questions for Derek West
Post by: robert meldrum on October 20, 2011, 04:30:21 pm
Maybe the recent posts which suggest the new breed of portables, with added heat, auto fill / empty being able to equal some T/M's performance the realisation that it's no longer necessary to spend £10k - £40 to get carpets CLEAN or indeed to run a PROFESSIONAL carpet cleaning business and regard the membership requirements to be insulting or realise they can take the freely available information from this forum and come up with their own successful marketing plan.
Title: Re: Couple of questions for Derek West
Post by: Jamie Pearson on October 20, 2011, 04:48:29 pm
Maybe the recent posts which suggest the new breed of portables, with added heat, auto fill / empty being able to equal some T/M's performance the realisation that it's no longer necessary to spend £10k - £40 to get carpets CLEAN or indeed to run a PROFESSIONAL carpet cleaning business and regard the membership requirements to be insulting or realise they can take the freely available information from this forum and come up with their own successful marketing plan.

Thats a big sentence.  ;D
Title: Re: Couple of questions for Derek West
Post by: robert meldrum on October 20, 2011, 04:50:46 pm
So is 10 years  ::) ::)
Title: Re: Couple of questions for Derek West
Post by: creighton foyle on October 21, 2011, 12:42:02 am
derek , just ignore all posts made by tacca whoever he  or she is and carry on doing what you are doing.
 things are going well so why contribute to this post for the entertainment of a person who is not willing to make their self known and is so obviously anti tacca. as you have said previously " tacca is not for everyone".
Title: Re: Couple of questions for Derek West
Post by: fitz2kleen on October 21, 2011, 12:55:04 am
yawnnnnnnnnnnnnnnnnn!!!!
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 21, 2011, 10:46:31 am
What is TACCA?

Is it an officially formed Association abiding by Association rules? No. But it call's itself an Association, maybe one needs to report to the authorities?

Is it one person behind the scenes running the show? Yes. (ok, plus his web designer) lol

Anyone can build a website!

Because Derek is one of those so called 'popular' persons on here (only for stupid, patronising childish past posts - yes, I notice he has calmed down since playing 'God') member's just flock to him like a sheep, actually it's rather amusing to note the ones who have done so as they often come accross as having very little foresite (apart from the odd one or two). I suppose in real life maybe you would call them abit 'thick'!

Who's on the Committee Derek? Now you mustn't lie now to your 'membership', you did tell us earlier there was a Committee deciding on everyone's fate?

How long have you been in the business for?

Answers on a postcard please cos I doubt we're going to get them on here  ;D  ;D

Title: Re: Couple of questions for Derek West
Post by: fitz2kleen on October 21, 2011, 11:24:23 am
yawnnnnnnnnnnnnnnnnn!!!!
Title: Re: Couple of questions for Derek West
Post by: robert meldrum on October 21, 2011, 12:14:03 pm
I thought you were a mate of Derek's on a wind up when you first posted. While I agree almost 100% with this post I've avoided being too confrontational as I'm known or assumed to provide a negative response to many posts on here.

Danger is.............

Your last post will be seen as confrontational and likely to start tit for tat arguments rather than opening the floor for debate.
Title: Re: Couple of questions for Derek West
Post by: wynne jones on October 21, 2011, 12:41:47 pm
I can't see the point in dissing something that hasn't even got off the ground yet.

I don't think Derek gives a monkeys what anyone's opinions are and will 'just do it' which is a phrase more people ought to focus on and they might actually achieve more themselves.

 
Title: Re: Couple of questions for Derek West
Post by: Ricky M on October 21, 2011, 03:07:01 pm
What is TACCA?

Is it an officially formed Association abiding by Association rules? No. But it call's itself an Association, maybe one needs to report to the authorities?

Is it one person behind the scenes running the show? Yes. (ok, plus his web designer) lol

Anyone can build a website!

Because Derek is one of those so called 'popular' persons on here (only for stupid, patronising childish past posts - yes, I notice he has calmed down since playing 'God') member's just flock to him like a sheep, actually it's rather amusing to note the ones who have done so as they often come accross as having very little foresite (apart from the odd one or two). I suppose in real life maybe you would call them abit 'thick'!

Who's on the Committee Derek? Now you mustn't lie now to your 'membership', you did tell us earlier there was a Committee deciding on everyone's fate?

How long have you been in the business for?

Answers on a postcard please cos I doubt we're going to get them on here  ;D  ;D



Hi there, who are you ? it just appears you have a lot to say but wont reveal who you really are which is a bit confusing, as a man if i have gripe with somebody over something then I will not hide behind a false name and if I was publicly ripping something cause i did not believe init then I would stand up and be counted.
There is always freedom of speech and that's a very good thing and everybody should have an opinion or a say when something is opened up to a public area but to rant on from false name and area that's just seems slightly cowardly verging on " yellow belly cornflake eater " in my small minded books.

Be a Man ( a woman would not hide away who she really was )

Dont be yella get off your horse and drink your milk !!
 ;D



Title: Re: Couple of questions for Derek West
Post by: Neil Williams on October 21, 2011, 07:14:05 pm
What is TACCA?
How long have you been in the business for?
Answers on a postcard please cos I doubt we're going to get them on here  ;D  ;D

As you seem to have made it your lifes ambition to rubbish TACCA, although it appears you couldn't wait to advertise it on here with the logo, perhaps it would be a mightly good idea if you fill us in on who you are exactly.
Answers on a postcard please cos I doubt we're going to get them on here...to you too
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 21, 2011, 07:18:54 pm

My real name is Phil Taylor.

The questions still stand.
Title: Re: Couple of questions for Derek West
Post by: Neil Williams on October 21, 2011, 07:34:25 pm

My real name is Phil Taylor.

The questions still stand.

Well that's the back of the postage stamp bit done, how about filling out the rest of the postcard......where you are? how long you been carpet cleaning? what exactly is your issue with Derek & TACCA? Why do you show the badge if you are against it so much?
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 21, 2011, 07:34:58 pm
I thought you were a mate of Derek's on a wind up when you first posted. While I agree almost 100% with this post I've avoided being too confrontational as I'm known or assumed to provide a negative response to many posts on here.

Danger is.............

Your last post will be seen as confrontational and likely to start tit for tat arguments rather than opening the floor for debate.

I'm no mate of his. Robert, you think like the majority, that's the majority who just look in but don't post. For a so called 'organisation' ( ;D) to tell lies at the outset is not best practise.

People miss read me with what I am saying. TACCA should be good, could be good for our industry but only if set up correctly now. You can't have one person (who barely has 'licked' a few carpets) running a one man band dictatorship style 'association' - that don't work.

TACCA should have been set up (like CLEAN was) with a proper formatting Committee that was transparent and was credible with 'Officer's' having been in the industry for a very long time on it to start with.

Derek has less than 4 years experience cleaning carpets whereby he and he alone is deciding on membership from applicants who have been in the business for 40 plus years or more. That don't work.

It's only the lost flock, the forum 'mates', the outcasts or ridiculers of the NCCA, that are being sucked into an artificial void.

By not answering the fundamental questions one poses from propective applicants on here certainly deters one and many others reading this thread from applying. Show some management skills (as you are managing TACCA alone) and answer the questions and also tell us your plans to form such a National Committee? When are you going to have lawful Association status?

Thanks, Phil.

    
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 21, 2011, 09:07:05 pm
It's amazing how the man himself replies on over threads but fails to answer any questions on this one?

Are we any closer to answering the questions laid out in this thread?

I think Robert has the right idea, let it die of death and I believe it will.

You wait till he starts charging £600 per year for membership, the 'flock' will soon disappear  ;D
Title: Re: Couple of questions for Derek West
Post by: Phillip Mold on October 21, 2011, 09:08:33 pm
Some valid issues there, BUT, without an individuals drive TACCA or whatever would not have go this far. I for one assume, and will walk if it does not happen, that a properly democratic organisation emerges, but until then we should be grateful for Derek and his efforts.

Committees sit and talk,  Derek is doing.
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 21, 2011, 09:21:48 pm
I for one assume, and will walk if it does not happen, that a properly democratic organisation emerges,


Your'll be waiting a long time
Title: Re: Couple of questions for Derek West
Post by: Phillip Mold on October 21, 2011, 09:24:16 pm
I do so love glass half full type peoples
I bet you are the kind of guy who makes a point of looking both ways before crossing a one way street?
Title: Re: Couple of questions for Derek West
Post by: Neil Williams on October 21, 2011, 09:43:09 pm
Your'll be waiting a long time

Yes you're right there
.
.
.
.
We're still awaiting answers from yourself about yourself.
Once you've filled us all in with what you are all about, then perhaps your constant questions of someone else will have more credibility.
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 21, 2011, 10:28:48 pm
Your'll be waiting a long time

Yes you're right there
.
.
.
.
We're still awaiting answers from yourself about yourself.
Once you've filled us all in with what you are all about, then perhaps your constant questions of someone else will have more credibility.

Neil, for the second time, what would you like to know of me?

Phil.
Title: Re: Couple of questions for Derek West
Post by: Jim_77 on October 21, 2011, 10:30:40 pm
I'd like to know where your OFF button is :)
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 21, 2011, 10:32:49 pm
I'd like to know where your OFF button is :)

That's clever  :D
Title: Re: Couple of questions for Derek West
Post by: Neil Williams on October 21, 2011, 10:34:58 pm
Neil, for the second time, what would you like to know of me?

You are clearly a clever enough person, look through my previous posts
Title: Re: Couple of questions for Derek West
Post by: Paul Moss on October 21, 2011, 10:35:59 pm
You just need to press the F key first then the off key  ;D
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 21, 2011, 10:39:28 pm
Neil, you asked me how long I've in business, a good 30 odd years, I operate down South, have no website - anything else?

Paul Moss strikes again. Confrontational at it's very best - 'my way is the right way'   ;D
Title: Re: Couple of questions for Derek West
Post by: Neil Williams on October 21, 2011, 10:46:33 pm
, I operate down South, have no website - anything else?

A one word answer please to this.....Swindon?
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 21, 2011, 10:50:58 pm
, I operate down South, have no website - anything else?

A one word answer please to this.....Swindon?

No, I operate in Southampton, Portsmouth areas.
Title: Re: Couple of questions for Derek West
Post by: Phil Taylor on October 21, 2011, 11:00:01 pm
If only I could get one word answers for my valid questions from the 'National Director' of TACCA??  ???
Title: Re: Couple of questions for Derek West
Post by: Mike Halliday on October 21, 2011, 11:04:38 pm
this topic has now ran its natural course and has just become repetitive & stagnant so I'm locking it.

any topics started to circumvent this locking will be deleted