Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Lee Pryor on September 19, 2011, 07:28:33 pm

Title: hard to keep up!
Post by: Lee Pryor on September 19, 2011, 07:28:33 pm
We have had over 130 new customers in the last 7 weeks! Im knackered as I do all the first cleans before passing them over to my staff.

All from leaflet campaigns and still coming in at about 5 a day, I cant believe its mid sep and going strong. We still have 16,000 to deliver before the end of the year. Also about 30% of them are having additional services with the first cleans.

I think its times like these that a decent setup come into their own in terms of a large tank and the right pole and brush combo, I like a nice high flow on first cleans.

It would be great to get another 150 before the end of the year.
Title: Re: hard to keep up!
Post by: Sean Dyer on September 19, 2011, 07:38:16 pm
nice one lee

Is this all from using jog post? if so i hope they come up t'north soon

Would love to see your leaflet , if its not a big secret? :)

Cheers

sean
Title: Re: hard to keep up!
Post by: Dougaldum on September 19, 2011, 07:41:37 pm
We have had over 130 new customers in the last 7 weeks! Im knackered as I do all the first cleans before passing them over to my staff.

All from leaflet campaigns and still coming in at about 5 a day, I cant believe its mid sep and going strong. We still have 16,000 to deliver before the end of the year. Also about 30% of them are having additional services with the first cleans.blow that trumpet :)

I think its times like these that a decent setup come into their own in terms of a large tank and the right pole and brush combo, I like a nice high flow on first cleans.

It would be great to get another 150 before the end of the year.
Title: Re: hard to keep up!
Post by: Dougaldum on September 19, 2011, 07:49:36 pm
We have had over 130 new customers in the last 7 weeks! Im knackered as I do all the first cleans before passing them over to my staff.

All from leaflet campaigns and still coming in at about 5 a day, I cant believe its mid sep and going strong. We still have 16,000 to deliver before the end of the year. Also about 30% of them are having additional services with the first cleans.

I think its times like these that a decent setup come into their own in terms of a large tank and the right pole and brush combo, I like a nice high flow on first cleans.

It would be great to get another 150 before the end of the year.
blow that trumprt
Title: Re: hard to keep up!
Post by: Lee Pryor on September 19, 2011, 07:56:18 pm
dear oh dear, you can come and just blow me never mind my trumpet!!


sorry sean, my leaflet design is a secret. Jog post did a great job for us, I cant recomend them enough! we also use several other people accross the area we cover so its the combination of all of them
Title: Re: hard to keep up!
Post by: james51174 on September 19, 2011, 08:07:08 pm
ive seen your leaflets...nah nah nah nah nah

nice glossy...double page with prices on back....very impressive

Title: Re: hard to keep up!
Post by: james51174 on September 19, 2011, 08:10:38 pm
which areas you had most luck with lee?

or across the board?

is it from the project X thing you were doing?
Title: Re: hard to keep up!
Post by: Dougaldum on September 19, 2011, 08:33:45 pm
dear oh dear, you can come and just blow me never mind my trumpet!!


sorry sean, my leaflet design is a secret. Jog post did a great job for us, I cant recomend them enough! we also use several other people accross the area we cover so its the combination of all of them
just a joke
Title: Re: hard to keep up!
Post by: Lee Pryor on September 19, 2011, 08:34:45 pm
is that so james lol

our leaflets are A3 folded twice, double sided, all the services we do and their prices and pictures. I believe you cant show the customer to much info about what there buying.

nothing to do with my previous project, we have always done mass leafleting each year.

Where abouts in crawley are you james? I live in maidenbower, you should pop over for a beer!
Title: Re: hard to keep up!
Post by: mark mann on September 19, 2011, 08:48:50 pm
hi lee

for the 130 customers you picked up in 7 weeks - how many leaflets dropped to achieve that - im not in your area by the way - and im a one man band so another 50 a month would be my limit at the moment.

iv only dropped 1000 at a time perodically and get mixed results from 1- 9 confirmed customers - do you find putting prices on flyer increases response rate??

would be greatful for feedback lee if you could help?
Title: Re: hard to keep up!
Post by: Lee Pryor on September 19, 2011, 08:59:16 pm
hi lee

for the 130 customers you picked up in 7 weeks - how many leaflets dropped to achieve that - im not in your area by the way - and im a one man band so another 50 a month would be my limit at the moment.

iv only dropped 1000 at a time perodically and get mixed results from 1- 9 confirmed customers - do you find putting prices on flyer increases response rate??

would be greatful for feedback lee if you could help?


Its hard to say exactly. we do 2-3 thousand a week on average. jogpost did 12,500 for us last sunday! and I will be having them back to do another 10,000 in a few weeks.

I find that putting prices on the leaflet is good as the calls that come are customers not quotes, so I dont waste my time driving all over to houses we may not get
Title: Re: hard to keep up!
Post by: Alan McTernan on September 19, 2011, 09:09:39 pm
Good for you Lee ;)

I may have to give Jog post a go

Regards
Alan
Title: Re: hard to keep up!
Post by: spudd on September 19, 2011, 09:12:07 pm
Hi Lee,

Just curious, you say you put prices on your leaflets, but how do you accurately price a house up as they all vary in sizes / amount of windows etc etc  ???

Regards  :)
Title: Re: hard to keep up!
Post by: james51174 on September 19, 2011, 09:12:26 pm
is that so james lol

our leaflets are A3 folded twice, double sided, all the services we do and their prices and pictures. I believe you cant show the customer to much info about what there buying.

nothing to do with my previous project, we have always done mass leafleting each year.

Where abouts in crawley are you james? I live in maidenbower, you should pop over for a beer!

lol...im in gregory close  de bower

we had a chat in boleyn close the other month...you were very helpful and directed me to gardiners poles (which i bought one...nice little short one for downstairs)

if you get a chance between doing all these new jobs (and i stop banging my head against the wall from losing so many lol) then id hapilly get a beer :)
Title: Re: hard to keep up!
Post by: james51174 on September 19, 2011, 09:17:31 pm
Hi Lee,

Just curious, you say you put prices on your leaflets, but how do you accurately price a house up as they all vary in sizes / amount of windows etc etc  ???

Regards  :)

same for us....alot of our work is in rural areas...its just impossible to quote before looking

but i can say it would work in housing estates etc

if you search pryors crawley in google you will find his website

pretty simple pricing...i can honestly say that if i were a customer looking..it would sway me, as i can see a price before i phone up...and if im phoning...then ive made my mind up already

i guess its easier to quote wfp without veiwing...as dificulty getting to windows is far less than ladders

also...flat glass..squares...leads...it doesnt matter like it would traditional
Title: Re: hard to keep up!
Post by: Lee Pryor on September 19, 2011, 10:18:48 pm
its true it only works for average houses, I still view large or unusual houses and count windows.
Title: Re: hard to keep up!
Post by: Lee Pryor on September 19, 2011, 10:21:43 pm
yes of course james! I didnt realise it was you. hope your enjoying your new pole lol
Title: Re: hard to keep up!
Post by: Blue Frog Systems on September 19, 2011, 10:41:07 pm
How many leaflets did you put out in the past 7 weeks Lee ?
Title: Re: hard to keep up!
Post by: Lee Pryor on September 19, 2011, 10:55:36 pm
How many leaflets did you put out in the past 7 weeks Lee ?

25,000 and still going. the work is coming in 7 days a week
Title: Re: hard to keep up!
Post by: windiewasher on September 19, 2011, 11:02:49 pm
so how much have you paid for print,design and delivery?
How many leaflets did you put out in the past 7 weeks Lee ?

25,000 and still going. the work is coming in 7 days a week
Title: Re: hard to keep up!
Post by: Blue Frog Systems on September 19, 2011, 11:04:56 pm
So far then an average 0.5% return - would be intersting to know the figures when yhou have done leafleting and enquirys have slowed right down to what you would expect from just word of mouth / website hits
Title: Re: hard to keep up!
Post by: Lee Pryor on September 19, 2011, 11:07:31 pm
I buy the leaflets in pallets of 30,000 at a cost of £1425.00

delivery cost varies from 20 - 60 £ per thousand
Title: Re: hard to keep up!
Post by: windiewasher on September 19, 2011, 11:10:29 pm
so about all in on average say £60 per thousand leaflets delivered!
If you pick 2 or 3 customers per 1k that is not a bad return!
I buy the leaflets in pallets of 30,000 at a cost of £1425.00

delivery cost varies from 20 - 60 £ per thousand
Title: Re: hard to keep up!
Post by: Lee Pryor on September 19, 2011, 11:11:50 pm
So far then an average 0.5% return - would be intersting to know the figures when yhou have done leafleting and enquirys have slowed right down to what you would expect from just word of mouth / website hits

very true, but thats 0.5% customers not enquirees or quotes, plus the extra money from additional services, even if we stopped now it would still come in for a few weeks. im happy with 0.3% or more.
Title: Re: hard to keep up!
Post by: jouk45 on September 19, 2011, 11:22:20 pm
lee,  i  to can expand in business very easily, my only problem here where i am, their are only a handfull of experienced wfp workers, are you  hiring experienced  wfp workers, or training them up, how can you cope with the demand,
Title: Re: hard to keep up!
Post by: Blue Frog Systems on September 19, 2011, 11:26:40 pm
Lee - how many quotes have you done to get the 130 customers ?
Title: Re: hard to keep up!
Post by: supernova77 on September 20, 2011, 01:01:37 am
Quote
We have had over 130 new customers in the last 7 weeks! Im knackered as I do all the first cleans before passing them over to my staff.

All from leaflet campaigns and still coming in at about 5 a day, I cant believe its mid sep and going strong. We still have 16,000 to deliver before the end of the year. Also about 30% of them are having additional services with the first cleans.

I think its times like these that a decent setup come into their own in terms of a large tank and the right pole and brush combo, I like a nice high flow on first cleans.

It would be great to get another 150 before the end of the year.

Its a numbers game - The more leaflets you put out the more enquiries and customers you will get.

Easy peasy!  ;)
Title: Re: hard to keep up!
Post by: boshravie on September 20, 2011, 06:41:21 am
Hi lee
This is a great achievement. I congratulate you.
Would you say that leafleting for you is the highest form of advertising ?

Your feed back would be appreciated.

bosh
Title: Re: hard to keep up!
Post by: LWC on September 20, 2011, 07:39:02 am
I buy the leaflets in pallets of 30,000 at a cost of £1425.00

delivery cost varies from 20 - 60 £ per thousand

If you had the design and sent it to printcarrier you could get 5000 double sided gloss for about £70 done mate. Thats what i do  ;)
Title: Re: hard to keep up!
Post by: Sean Dyer on September 20, 2011, 09:37:42 am
i think theyre more of a folded small brochure than an postcard type affair  thats where the cost is higher

I got 10 000 a5 for £140 delivered
Title: Re: hard to keep up!
Post by: Lee Pryor on September 20, 2011, 05:57:47 pm
believe me they are a good price. yes they are more like brochures and are out only form of advertising.

To answer another question I dont do quotes, the quote is in the leaflet so 130 is 130.

7 new so far this week.

If I take on new people I prefer to train they fromn scratch. we are not looking to get any bigger after this year as I will be franchising from that point.
Title: Re: hard to keep up!
Post by: SunShineCleaning on September 20, 2011, 06:04:11 pm
believe me they are a good price. yes they are more like brochures and are out only form of advertising.

To answer another question I dont do quotes, the quote is in the leaflet so 130 is 130.
7 new so far this week.

If I take on new people I prefer to train they fromn scratch. we are not looking to get any bigger after this year as I will be franchising from that point.

How have you priced them on your flyer? Do you get many at £130?

I have a similar way on my website and try to stick to large basic prices.
Title: Re: hard to keep up!
Post by: Lee Pryor on September 20, 2011, 06:41:27 pm
I was asked how many quotes to get 130 customers. the answer is 130, because we dont do quotes the price is in the leaflet so when someone calls they are a new customer not someone looking for a quote. If on the other hand someone calls that has not had a leaflet I price them up over the phone.

The only houses I actually go and see are ver big or unusal designs.
Title: Re: hard to keep up!
Post by: SunShineCleaning on September 20, 2011, 08:47:36 pm
I was asked how many quotes to get 130 customers. the answer is 130, because we dont do quotes the price is in the leaflet so when someone calls they are a new customer not someone looking for a quote. If on the other hand someone calls that has not had a leaflet I price them up over the phone.

The only houses I actually go and see are ver big or unusal designs.

That makes sense now. I must read more carefully in future.
Title: Re: hard to keep up!
Post by: mike roberts on September 25, 2011, 06:31:13 pm
well done Lee!

Interested your prices do they include vat ??

Reason for q we have grown from pressure washing to include other services as we use wfp thinking about  building round using equip but we are vat reg.

Most local wcs to ourselves are not vat reg and are traditional hence our prices would be higher due to vat and wfp .. any thoughts ..
Title: Re: hard to keep up!
Post by: TomCrowther on September 25, 2011, 08:31:40 pm
Hi Lee, pleased to see your doing well and admire your attitude. I have almost the exact same pricing structure as yourself and offer the same services too. I have not put the prices on my leaflets in the past but will try doing so in the next run. Are you planning to provide a set number of initial customers for your franchisees? I think it's probably a good way to ensure they start on the right foot.
Title: Re: hard to keep up!
Post by: Lee Pryor on September 26, 2011, 06:19:19 pm
no, the franchisees will build their own round but I have built things in to get the ball rolling for them.
Title: Re: hard to keep up!
Post by: LHill on September 26, 2011, 06:38:41 pm
Have you tried Viagra?
Title: Re: hard to keep up!
Post by: Lee Pryor on September 26, 2011, 07:53:59 pm
Have you tried Viagra?

theres nothing wrong with keeping that hard mate!  :P
Title: Re: hard to keep up!
Post by: Kwackers on September 26, 2011, 08:11:23 pm
lee,  i  to can expand in business very easily, my only problem here where i am, their are only a handfull of experienced wfp workers, are you  hiring experienced  wfp workers, or training them up, how can you cope with the demand,

That's prob why you can expand quickly? No others in area?