Clean It Up

UK Window Cleaning Forum => Window Cleaning Forum => Topic started by: Slash on August 03, 2011, 08:07:01 pm

Title: I thought I heard every excuss but today was a belter!
Post by: Slash on August 03, 2011, 08:07:01 pm
About 3.30 today I turned up to a regular customer,an old bitter woman and her husband is not much better,was quite hot and the bungallow windows were open which I would of expected in this weather,I started walking towards the first window with my pole when she came out and said.......................
You do pick your days to come,don't you?
Eh! I replied
Well all my windows are open (in a nasty voice)
I felt like saying"Well shut the fooking things"
Well I will shut them and re open them as I go along I replied and then I thought ............................WTF ???
Thats another one dumped,they have tried my patience for the last four months and today was the limit,I do hope I'm not that bitter when I get to their age ;D
Title: Re: I thought I heard every excuss but today was a belter!
Post by: bobplum on August 03, 2011, 08:11:50 pm
you sound bitter now ;D
you just cant win can you
Title: Re: I thought I heard every excuss but today was a belter!
Post by: Frankybadboy on August 03, 2011, 08:24:19 pm
what you like when your having a bad day :P
Title: Re: I thought I heard every excuss but today was a belter!
Post by: R W C™ on August 03, 2011, 08:39:39 pm
Dont dump yet just turn up when its absolutly hammering it down and tell them you new this time theyd have the windows shut.
Title: Re: I thought I heard every excuss but today was a belter!
Post by: david watts on August 03, 2011, 08:42:10 pm
turned up at a big house yesterday:
big posh bloke starts swearing to his wife f in hell f in wc here ;D ;D
then puts his hand up and waves as though i didnt hear :o
smiles at me hello and all that
nearly walked away.
Title: Re: I thought I heard every excuss but today was a belter!
Post by: landy2 on August 03, 2011, 08:50:22 pm
i had a old woman like that nothing you did was good enough for her i just kept her on for a laugh as some of the things she come out with you couldnt make up , dont do her now though sold it with with some work i sold a while ago so someone else problem now
Title: Re: I thought I heard every excuss but today was a belter!
Post by: mci services on August 03, 2011, 09:05:49 pm
Dont dump yet just turn up when its absolutly hammering it down and tell them you new this time theyd have the windows shut.
;D

I do that to every one that complains I am late, I make a point of it, sometimes it takes a few months for the conditions to be right to coincide with the due date ;)
Title: Re: I thought I heard every excuss but today was a belter!
Post by: TomCrowther on August 03, 2011, 09:37:00 pm
I had one a couple of weeks ago which stumped me. "Can you come back later, I don't want the birds disturbed" He had put some bread/seeds out and some birds were on his lawn eating it.
Title: Re: I thought I heard every excuss but today was a belter!
Post by: bobby p on August 03, 2011, 09:48:24 pm
answer her  something to throw her ,such as " yes yes ,i know what you mean ,   those open  windows are everywhere, bloody nuisance ,if ive seen 1 ive seen a 100 , i bet a dollar-to-donuts im going to see more , yes "
Title: Re: I thought I heard every excuss but today was a belter!
Post by: Dave66 on August 03, 2011, 09:55:33 pm
About 3.30 today I turned up to a regular customer,an old bitter woman and her husband is not much better,was quite hot and the bungallow windows were open which I would of expected in this weather,I started walking towards the first window with my pole when she came out and said.......................
You do pick your days to come,don't you?
Eh! I replied
Well all my windows are open (in a nasty voice)
I felt like saying"Well shut the fooking things"
Well I will shut them and re open them as I go along I replied and then I thought ............................WTF ???
Thats another one dumped,they have tried my patience for the last four months and today was the limit,I do hope I'm not that bitter when I get to their age ;D
did u just walk off without telling em? hope so  ;D
Title: Re: I thought I heard every excuss but today was a belter!
Post by: GB Window Cleaning on August 03, 2011, 09:58:26 pm
when i first started i had two old biddies next door to each other, one was alright but her neighbour was the most bitter old bag youve ever met! i dont loose my temper often but she got a reaction out of me the last time i went round.

she said "oh no, not you again. come with ya begging bowl again? i wish i could just knock on doors with my begging bowl"  ;D classic. i mean for eff sake are we not providing a good service?

so i said calmly...

"well you can always find someone else to do em if you think you can get someone this cheap!" it was a three bed detached bungalow for £4  ;D we live and learn hey!

the day before she was next due i phoned her and her neighbour to tell them i wont be coming again
Title: Re: I thought I heard every excuss but today was a belter!
Post by: lee_dewing on August 04, 2011, 10:13:36 am
Dump em.

End of.
Title: Re: I thought I heard every excuss but today was a belter!
Post by: H2GoKent on August 04, 2011, 02:41:32 pm
I always increase the price of people like that.
I call it my p I t a surcharge

I increase after he annoyed me so he phoned to cancel
So I merely said 'oh good thank you' and hung up  ;D
Title: Re: I thought I heard every excuss but today was a belter!
Post by: elite mike on August 04, 2011, 02:57:59 pm
had a new one yesterday

woman who is a mate of mines mum said dont do the windows any more mike

cos ime going to be dead in 3 weeks  :'(

stomach cancer sadly 
Title: Re: I thought I heard every excuss but today was a belter!
Post by: supernova77 on August 04, 2011, 03:04:29 pm
I used to clean an old ladies house who every now and again would moan about WFP... Always wanted me to miss out a certain window because it would disturb the birds etc...

One day I turned up to clean and she said "Last time you came you left the windows too clean as lots of birds have been flying into the windows, can you leave it this time?" - Dumped!

Andy
Title: Re: I thought I heard every excuss but today was a belter!
Post by: the bfg on August 04, 2011, 10:10:23 pm
went to collect a house which owes double,always fobbing me off, anyway kid comes to door then goes and tells mother im there,kid comes back and says can you call again she is stirring the tea,going to keep going till i get paid then will bin it















thing is that was back in 1989    Stan just let it go and forget it,   I know it must be heart breaking for you and you will sson make that £1.50 elsewhere  :D :D :D








Title: Re: I thought I heard every excuss but today was a belter!
Post by: mikecam on August 04, 2011, 11:32:04 pm
About 3.30 today I turned up to a regular customer,an old bitter woman and her husband is not much better,was quite hot and the bungallow windows were open which I would of expected in this weather,I started walking towards the first window with my pole when she came out and said.......................
You do pick your days to come,don't you?
Eh! I replied
Well all my windows are open (in a nasty voice)
I felt like saying"Well shut the fooking things"
Well I will shut them and re open them as I go along I replied and then I thought ............................WTF ???
Thats another one dumped,they have tried my patience for the last four months and today was the limit,I do hope I'm not that bitter when I get to their age ;D

Sometimes they find it hard to tell you that they don't like you and/or you're doing a crap job , so they look for other excuses. It's these other excuses they make up that flummoxes us !!!!
Title: Re: I thought I heard every excuss but today was a belter!
Post by: A & J Owen Window Cleaning on August 05, 2011, 07:20:00 am
About 3.30 today I turned up to a regular customer,an old bitter woman and her husband is not much better,was quite hot and the bungallow windows were open which I would of expected in this weather,I started walking towards the first window with my pole when she came out and said.......................
You do pick your days to come,don't you?
Eh! I replied
Well all my windows are open (in a nasty voice)
I felt like saying"Well shut the fooking things"
Well I will shut them and re open them as I go along I replied and then I thought ............................WTF ???
Thats another one dumped,they have tried my patience for the last four months and today was the limit,I do hope I'm not that bitter when I get to their age ;D

Sometimes they find it hard to tell you that they don't like you and/or you're doing a crap job , so they look for other excuses. It's these other excuses they make up that flummoxes us !!!!

Or they are skint - they definitely don't like admitting to that  ;D
Title: Re: I thought I heard every excuss but today was a belter!
Post by: S on August 05, 2011, 04:32:59 pm

goes to show, their is  a lot of stigma still out there, regarding peoples thoughts on window cleaners.
Title: Re: I thought I heard every excuss but today was a belter!
Post by: mikecam on August 05, 2011, 11:40:04 pm

goes to show, their is  a lot of stigma still out there, regarding peoples thoughts on window cleaners.
I thought that too. A brief read through these forums will show most advice to a problem is to dump the customer !!